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Northampton/Springfield KOA

139 South Rd, Westhampton, MA 01027
Northampton/Springfield KOA
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31 reviews from our community

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16
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1
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
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  • All months
    (31)
  • Mar-May only
    (3)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (1)
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3 of 5 stars Reviewed 1 week ago NEW

We were upgraded at no cost when while the office was closed briefly someone parked in the spot we had reserved three hours earlier. The gentleman on the phone was pleasant and also helped us at check in. The spot ended up being perfect. Nice to have a hot free shower in the morning. But be warned there was only... More 

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Lynn, Massachusetts
Level Contributor
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My girlfriend and I just recently stayed at this place. Upon arrival, we checked in at the main office. We were given a map of the campground and TV channel listing and a key card that could get us in and out of the gate when it was down. We were escorted to our "Deluxe Cabin" by a guy on... More 

Was this review helpful? Yes 7
northamptonkoa, Owner at Northampton/Springfield KOA, responded to this review

This "guest" was a nightmare. We are a family campground not somewhere to take your girlfriend to party cheaper then a hotel. They trashed the cabin left a lot more behind including "smoking" materials. The charges were to totally sanitize the cabin, replace two wooden mini blinds, remove the smoke smell, replace bricks on the fire pit, wash dishes, clean... More 

Travelers are raving about these Westhampton hotels

Level Contributor
1 review
3 of 5 stars Reviewed 3 weeks ago

It's a lot of fun You can make whatever you want out of your stay. Pet friendly Walks fishing swimming cook out choose how you'd like to camp either in a Tent RV or even a Cabin and much more. A store at the entrance for most important necessities. Come check it out at good prices!

Was this review helpful? Yes
northamptonkoa, Owner at Northampton/Springfield KOA, responded to this review

Thank you for staying with us. Have a great summer More 

South Portland, Maine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2015

Me and my husband went to koa for the weekend and had a wonderful time to their staff showing us our site, to a amazing breakfast on Sunday morning:) A very friendly family environment/entertainment for every age. A plus is there discount tickets to six flags, 38$. We went saterday and it wasn't that far from the koa. I would... More 

Was this review helpful? Yes 1
northamptonkoa, Owner at Northampton/Springfield KOA, responded to this review

Thank you for staying with us and we look forward to your return. Have a great summer More 

Montreal, Qc
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 3, 2014

We stayed 2 nights in august. The people were very friendly. Kids had a blast at the playground and for the hayless train ride and firetruck ride. It says Springfield/NorthHampton, but it´s a 30 from both cities. Bathrooms could use a Reno.

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Canton, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 9, 2014

My family and I stayed at this KOA during Labor Day weekend 2014. Before going, I had researched the local area and reviews by previous campers. The reviews seemed to be all over the spectrum. I must admit, I left home with a certain amount of anticipation of what this trip and campground would be all about. From the moment... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 30, 2014

Golf carts flying around ever where. The owners are not friendly at all. All the employes look like they don't like there job. The bathrooms are not very clean... The worst is the golf carts go up one ways speeding .. I will never go back ... Koa is not as good as it used to be .. I have... More 

Was this review helpful? Yes 3
northamptonkoa, General Manager at Northampton/Springfield KOA, responded to this review

This review like many other negative reviews was given by a customer who was asked to obey the rules and refused causing us to eject them from the property. As you can see they joined trip advisor just to trash us as they threatened to do. We can not run our business in fear of unfair negative reviews being posted... More 

Massachusetts
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 27, 2014

This is a great campground for families - kids love the activities, the pool, and the recreation hall (with a pool table, arcade games, and comfortable couches). The campground is very well maintained, and the staff are helpful and extremely friendly. Some sites are wooded, some are in an open field. The location is beautiful! I really can't say enough... More 

Was this review helpful? Yes 1
northamptonkoa, General Manager at Northampton/Springfield KOA, responded to this review

Thank you for staying with us and your kind words More 

Fairhaven, Massachusetts
1 review
2 of 5 stars Reviewed July 13, 2014

1. Small sites, no privacy 2. Ankle high grass on entire site where there were no rocks 3. Clean enough 4. Lots of activities, cheap 5. Mostly seasonal or at least all people that seem to come often and know each other 6. Staff were ok, seen yelling at other cars to slow down. 7. Concert scheduled 7p to 1030p,... More 

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northamptonkoa, Owner at Northampton/Springfield KOA, responded to this review

I have sent a personal email to this reviewer to address their concerns.. We have had our annual Pig Roast every year for the past 15 on the same weekend. It is well advertised and attracts many of the same families year after year. The kids love the bonfire and music. Our quiet hours are 11 pm and we do... More 

Suffield, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 7, 2014

Had a great time at the KOA Northampton/Springfield. Stayed in one of the pull through sites (G) at the entrance of the camp. Staff were very, very friendly and helpful. Grounds were well maintained and the bathrooms were absolutely clean. The only thing that would have made this review a "great" instead of very good were the number of bathroom... More 

Was this review helpful? Yes 2
northamptonkoa, General Manager at Northampton/Springfield KOA, responded to this review

Thank you for your kind words and we wish you and your family a safe, healthy summer More 

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