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All 1 Westhampton accommodations

Northampton/Springfield KOA

139 South Rd, Westhampton, MA 01027
Hotel amenities
Northampton/Springfield KOA
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23 people have reviewed this hotel

Traveler rating
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    3
    5
    6
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11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Fairhaven, Massachusetts
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

1. Small sites, no privacy 2. Ankle high grass on entire site where there were no rocks 3. Clean enough 4. Lots of activities, cheap 5. Mostly seasonal or at least all people that seem to come often and know each other 6. Staff were ok, seen yelling at other cars to slow down. 7. Concert scheduled 7p to 1030p,... More

Was this review helpful? Yes
northamptonkoa, Owner at Northampton/Springfield KOA, responded to this review

I have sent a personal email to this reviewer to address their concerns.. We have had our annual Pig Roast every year for the past 15 on the same weekend. It is well advertised and attracts many of the same families year after year. The kids love the bonfire and music. Our quiet hours are 11 pm and we do... More

Suffield, Connecticut
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a great time at the KOA Northampton/Springfield. Stayed in one of the pull through sites (G) at the entrance of the camp. Staff were very, very friendly and helpful. Grounds were well maintained and the bathrooms were absolutely clean. The only thing that would have made this review a "great" instead of very good were the number of bathroom... More

Was this review helpful? Yes 2
northamptonkoa, General Manager at Northampton/Springfield KOA, responded to this review

Thank you for your kind words and we wish you and your family a safe, healthy summer More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

We stayed one night in an RV with our family of seven (4 adults, kids aged 6,6,4). We were allocated a site at the front of the campground, all the RV sites were lined up like a car park with no shade. The amenities block smelled awful, to the point we wouldn't use the showers. The playground was fine, the... More

Was this review helpful? Yes 1
northamptonkoa, General Manager at Northampton/Springfield KOA, responded to this review

The site you were given was the exact type you requested. These are open 70 foot long pull through sites designed for our overnight guests. They are located and the front of the campground, have level gravel driveways for a quick and easy set up after a long day of driving. Our bathrooms are cleaned and checked 3 or more... More

Granby
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 14, 2014 via mobile

First of all this campground is beautiful and we will go back and give it one more try! We went up to visit my parents who were camping there and hope to camp there ourselves this summer. That being said I do hope that they properly train staff better on how to interact with customers. Many of the people in... More

Was this review helpful? Yes 1
northamptonkoa, General Manager at Northampton/Springfield KOA, responded to this review

I apologize for your experience with that staff member. We have since parted ways with that staff member after repeated retraining. Although she handled the situation wrong we do take our campers security seriously and require every one to be registered before entering the park. Registered campers are asked when they check in to NOT use the issued gate card... More

Port Orange, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2014

My husband and I have stayed there 2012,2013 and will be back this year. The Kelsey family are wonderful people they make you feel like family! The people that have complained I feel don't have enought brains to relax and enjoy, most of them caused their own problems. Sally and John try there best to make your stay as enjoyable... More

Was this review helpful? Yes 2
northamptonkoa, General Manager at Northampton/Springfield KOA, responded to this review

Thank you so much Patty for the nice words. You and Wes are a joy to have stay with us each year and we look forward to seeing you this year More

North Chelmsford, Massachusetts
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 14, 2013

We (2 adults / 2 kids) recently spent 2 nights at the KOA in a pop up camper. When we checked in the office staff (later determined to owner and kids) seemed annoyed to be helping people check in. The check in went smooth and we were quickly on our way to he site where we were meet by a... More

Was this review helpful? Yes 3
northamptonkoa, Owner at Northampton/Springfield KOA, responded to this review

Thank you for the nice things you said about my campground. Although we strive to provide a great experience to each guest we are human and have some not so good days. I will defend the scene you saw at checkout as that gentleman threatened my 17 year old daughter who was working the front desk that day and what... More

Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 1, 2013

Me and my family of 4 (2 children, ages 6 and 8) and my two dogs camped at the Northampton KOA in Westhampton, MA last weekend. We had an absolute blast!!! I read all the reviews, a lot negative, about this place, but I wanted to make my own decision. Well, we were thoroughly impressed on many accounts. I will... More

Was this review helpful? Yes 3
Rhode Island
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 9, 2013

If you are looking for a quiet kid friendly campground, this KOA is for you. Our site was at the very front of the campground. We were centrally located next to the pool, store and activity pavilion. We spent the whole weekend in the pool. Their pool starts out at 3 feet and goes to 5 feet. They also have... More

Was this review helpful? Yes 4
Middleboro, Massachusetts
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 10, 2013

Stayed at the KOA in East Hamptom/Springfield Mass for my daughter's graduation. Called the day before to confirm that we were coming and would be there late (10pm) Sally the owner who answered said no problem. that was it. When we got there, there was no one around , the office was closed and so i went to the only... More

Was this review helpful? Yes 4
northamptonkoa, Owner at Northampton/Springfield KOA, responded to this review

I really don't mind a bad review when we deserve one but this is not one of those times. This lady did inform us that she would be arriving late and WAS instructed that we would leave her a envelope at our CLEARLY marked and well lit night registration area. We deal with many late check ins this way and... More

Orange, Massachusetts
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 3, 2013

We have been camping for years and this was one of our favorite trips. We were warmly welcomed when we arrived and the staff was extremely friendly and helpful. The itinerary of activities for the guests was quite impressive. The restrooms/showers were very clean and well maintained. Overall, our experience here was awesome and we can't wait to come back!

Was this review helpful? Yes 1
northamptonkoa, Owner at Northampton/Springfield KOA, responded to this review

Thank you very nice for your kind words and cant wait to see you again soon More

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Additional Information about Northampton/Springfield KOA

Address: 139 South Rd, Westhampton, MA 01027
Location: United States > Massachusetts > Hampshire County > Westhampton
Hotel Style:
Ranked #1 of 1 Specialty lodging in Westhampton

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