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Northampton/Springfield KOA

139 South Rd, Westhampton, MA 01027
Northampton/Springfield KOA
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28 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • All months
    (28)
  • Mar-May only
    (3)
  • Jun-Aug only
    (20)
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South Portland, Maine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Me and my husband went to koa for the weekend and had a wonderful time to their staff showing us our site, to a amazing breakfast on Sunday morning:) A very friendly family environment/entertainment for every age. A plus is there discount tickets to six flags, 38$. We went saterday and it wasn't that far from the koa. I would... More 

Was this review helpful? Yes 1
Montreal, Qc
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 3, 2014

We stayed 2 nights in august. The people were very friendly. Kids had a blast at the playground and for the hayless train ride and firetruck ride. It says Springfield/NorthHampton, but it´s a 30 from both cities. Bathrooms could use a Reno.

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Canton, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 9, 2014

My family and I stayed at this KOA during Labor Day weekend 2014. Before going, I had researched the local area and reviews by previous campers. The reviews seemed to be all over the spectrum. I must admit, I left home with a certain amount of anticipation of what this trip and campground would be all about. From the moment... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 30, 2014

Golf carts flying around ever where. The owners are not friendly at all. All the employes look like they don't like there job. The bathrooms are not very clean... The worst is the golf carts go up one ways speeding .. I will never go back ... Koa is not as good as it used to be .. I have... More 

Was this review helpful? Yes 2
northamptonkoa, General Manager at Northampton/Springfield KOA, responded to this review

This review like many other negative reviews was given by a customer who was asked to obey the rules and refused causing us to eject them from the property. As you can see they joined trip advisor just to trash us as they threatened to do. We can not run our business in fear of unfair negative reviews being posted... More 

Massachusetts
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 27, 2014

This is a great campground for families - kids love the activities, the pool, and the recreation hall (with a pool table, arcade games, and comfortable couches). The campground is very well maintained, and the staff are helpful and extremely friendly. Some sites are wooded, some are in an open field. The location is beautiful! I really can't say enough... More 

Was this review helpful? Yes 1
northamptonkoa, General Manager at Northampton/Springfield KOA, responded to this review

Thank you for staying with us and your kind words More 

Fairhaven, Massachusetts
1 review
2 of 5 stars Reviewed July 13, 2014

1. Small sites, no privacy 2. Ankle high grass on entire site where there were no rocks 3. Clean enough 4. Lots of activities, cheap 5. Mostly seasonal or at least all people that seem to come often and know each other 6. Staff were ok, seen yelling at other cars to slow down. 7. Concert scheduled 7p to 1030p,... More 

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northamptonkoa, Owner at Northampton/Springfield KOA, responded to this review

I have sent a personal email to this reviewer to address their concerns.. We have had our annual Pig Roast every year for the past 15 on the same weekend. It is well advertised and attracts many of the same families year after year. The kids love the bonfire and music. Our quiet hours are 11 pm and we do... More 

Suffield, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 7, 2014

Had a great time at the KOA Northampton/Springfield. Stayed in one of the pull through sites (G) at the entrance of the camp. Staff were very, very friendly and helpful. Grounds were well maintained and the bathrooms were absolutely clean. The only thing that would have made this review a "great" instead of very good were the number of bathroom... More 

Was this review helpful? Yes 2
northamptonkoa, General Manager at Northampton/Springfield KOA, responded to this review

Thank you for your kind words and we wish you and your family a safe, healthy summer More 

Melbourne, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 23, 2014 via mobile

We stayed one night in an RV with our family of seven (4 adults, kids aged 6,6,4). We were allocated a site at the front of the campground, all the RV sites were lined up like a car park with no shade. The amenities block smelled awful, to the point we wouldn't use the showers. The playground was fine, the... More 

Was this review helpful? Yes 3
northamptonkoa, General Manager at Northampton/Springfield KOA, responded to this review

The site you were given was the exact type you requested. These are open 70 foot long pull through sites designed for our overnight guests. They are located and the front of the campground, have level gravel driveways for a quick and easy set up after a long day of driving. Our bathrooms are cleaned and checked 3 or more... More 

Granby
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 14, 2014

First of all this campground is beautiful and we will go back and give it one more try! We went up to visit my parents who were camping there and hope to camp there ourselves this summer. That being said I do hope that they properly train staff better on how to interact with customers. Many of the people in... More 

Was this review helpful? Yes 3
northamptonkoa, General Manager at Northampton/Springfield KOA, responded to this review

I apologize for your experience with that staff member. We have since parted ways with that staff member after repeated retraining. Although she handled the situation wrong we do take our campers security seriously and require every one to be registered before entering the park. Registered campers are asked when they check in to NOT use the issued gate card... More 

Port Orange, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 25, 2014

My husband and I have stayed there 2012,2013 and will be back this year. The Kelsey family are wonderful people they make you feel like family! The people that have complained I feel don't have enought brains to relax and enjoy, most of them caused their own problems. Sally and John try there best to make your stay as enjoyable... More 

Was this review helpful? Yes 3
northamptonkoa, General Manager at Northampton/Springfield KOA, responded to this review

Thank you so much Patty for the nice words. You and Wes are a joy to have stay with us each year and we look forward to seeing you this year More 

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