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Hampton Inn & Suites Westford - Chelmsford

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9 Nixon Road, Westford, MA 01886
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Hampton Inn & Suites Westford - Chelmsford
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Hampton Inn & Suites Westford - Chelmsford
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270 reviews from our community

Traveler rating
    147
    89
    26
    4
    4
See reviews for
96
51
18
92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (270)
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    (63)
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There are newer reviews for Hampton Inn & Suites Westford - Chelmsford
See the most recent reviews
Camp Hill, Pennsylvania
2 reviews
5 of 5 stars Reviewed August 10, 2014

During this past trip to the Boston area, we had a lot of activities scheduled. It was great to get a really good night's slip while we stayed at the Hampton Inn. We typically stay at a Hampton Inn when we come to the area. It is a great value for the money and provides everything we need when traveling.

Review collected in partnership with Hampton

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NYC
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 10, 2014

We couldn't get a room at our usual stopping off place in Lexington, but I think we may have a new "go to" place. Nice staff, quiet pool, lovely breakfast (the potatoes are particularly yummy). Really nice plush but firm matresses.

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east meadow, United States
1 review
5 of 5 stars Reviewed August 2, 2014

you always know what to expect from any Hampton inn any where clean rooms, great service, and great valve for your money, When you check in at any Hampton inn its always a pleasant and positive experience. Hats off to a job well done.

Review collected in partnership with Hampton

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Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review

Dear Pat L. Thank you for your complimentary words for the associates at the Hampton Inn & Suites. I will share your kind expression to all. I will certainly commend the front desk staff for their "job well done." In appreciation, Pat H. More 

Westford, MA, United States
1 review
5 of 5 stars Reviewed August 2, 2014

Room was perfect for my needs. All my requests were accomodated. Entire staff was friendly and professional. Breakfast was very good. I was training for a Figure Skating Competition and I was preassigned a room on the first floor right across form the pool and fitness center.

Review collected in partnership with Hampton

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Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review

Dear Sharon F., Thank you for your kind expression for my associates hospitality. I will share this message with all to encourage this continued guest service at the Hampton Inn & Suites. Kindly, Pat H. More 

Dayton, United States
1 review
4 of 5 stars Reviewed July 29, 2014

The Hampton Inn & Suites in Westford, MA was clean and quiet. The location was secluded and away from the main part of town which was very nice. The complamentary breakfast was good. The staff was friendly and helpful. I would choose this hotel again.

Review collected in partnership with Hampton

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Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review

Dear Ted, Thank you so much for choosing our Hampton Inn & Suites for your recent visit to Westford. We are pleased that you were satisfied with the staff and the accommodations and will stay with us again. We look forward to your return visit! Kindest Regards, Cheryl Prentiss, General Manager. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 23, 2014

A nice hotel. Clean and neat. Staff very friendly. We had problems with the shower squealing but I didn't report it. The sofa bed mattress in our king suite was pretty bad but the king bed was excellent. The room was spacious and the kitchenette was useful. The breakfast was mediocre but we were all able to find something to... More 

Review collected in partnership with Hampton

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Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review

Dear Michelle-thank you for choosing our Hampton Inn & Suites for your recent visit to Westford. I apologize that all areas of your stay were less than perfect. We do appreciate both the positive and constructive feedback you provided. Feedback such as yours assists me and my team in improving our shortfalls and celebrating our successes. We hope you will... More 

2 reviews
4 of 5 stars Reviewed July 19, 2014

Easy, clean, good size suite - we had a king suite with pull out couch. Needed a place to stay while home being renovated. Great breakfast, clean pool. Nice staff, helpful. Would stay again and will direct friends and family to stay when we can't fit them in our house.

Was this review helpful? Yes
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review

Dear Doug-Thank you so much for your recent review of our Hampton Inn & Suites on tripadvisor. We value your positive feedback and appreciate you sharing your comments with other travelers. Referrals to your friends and family are the best compliments we could receive! Kindest Regards, Cheryl Prentiss, General Manager. More 

Lynn, United States
1 review
5 of 5 stars Reviewed July 16, 2014

We had about 63 rooms for a wedding in Groton, MA we were very pleased from check-in to check-out. Very clean hotel, staff was very friendly and helpful. I went through Danielle Rico to block and she did a wonderful job. We rented the room off the lobby and our guests enjoyed after wedding party. Can't say enough about the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review

Dear Kevin-Congratulations! We were delighted that our Hampton Inn & Suites could be part of your special day. Thank you for taking the time to share your memorable experience with others and to recognize one of our valued team members Danielle. I will share your comments with her and the rest of the team. We hope to see you and... More 

Westford/Chelmsford, United States
1 review
5 of 5 stars Reviewed July 14, 2014

Our kids had a lacrosse tournament in the area and their teams chose to stay at the Hampton Inn. We were pleasantly surprised by how clean and well managed the hotel was. Adults and kids were happy with the facilities and service. Despite being fully booked with families, the hotel found time to handle all requests and the hotel was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review

Dear Pat-thank you for your recent review regarding our Hampton Inn & Suites. We are thrilled that our team was able to provide you and your family with an enjoyable, hospitable experience despite the high level of occupancy in the hotel. We hope to see you during the next tournament! Kindest Regards, Cheryl Prentiss, General Manager. More 

1 review
5 of 5 stars Reviewed July 8, 2014

Would stay there again with no problem, very clean, very nice wait staff except the one cleaning up after breakfast, try to get there early because she will push you out of the way to start to clean up. Overall experience very positive

Review collected in partnership with Hampton

Was this review helpful? Yes
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review

Dear John-I would like to apologize for the negative experience you encountered during our On The House Hot Breakfast Buffet. We appreciate your constructive feedback and will use it in a training manner to ensure that our team is providing the highest level of service to all of our guests at all times. We hope to have the opportunity to... More 

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