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Hampton Inn & Suites Westford - Chelmsford

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9 Nixon Road, Westford, MA 01886
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Hampton Inn & Suites Westford - Chelmsford
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336 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hampton Inns are almost all identical. This one is typical. The bathroom fan did not work, which is a sign of an older hotel or a poorly maintained hotel. The room felt bit old, but everything other than the fan worked. I did have to ask the check-in clerk for my Hilton Honors treats. The gym has two cardio machines,... More 

Helpful?
Thank HiltonDiamondMan
Denver, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I always try to stay at this hotel when I travel to this area. I feel i can count on consistency and a pleasant stay. This is one of my favorite chains. I especially appreciate the variety of the breakfast service and the to go bags for breakfast on the go.

Review collected in partnership with Hampton

Helpful?
Thank Carol N
Fountain Inn, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was travelling on business, stayed for four days, and it was as close to perfect as one can expect. Everyone was incredibly helpful, my suite was immaculate and smelled wonderful, and the Guest Services staff went above and beyond. They had a refrigerator brought to my suite and provided background for everything in the area that I could possible... More 

Review collected in partnership with Hampton

Helpful?
Thank Katherine M
Burlington, Vermont
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

To start with the positive, it did have a comfortable bed and pillows, some of the best I've had in some years at Hampton Inns. I think after the short-lived pillow-top bed era Hamptons have given up on the beds--generally I find them hard or lumpy and pillows provide no support for a side sleeper. But what good was a... More 

Helpful?
Thank LeonardPVT
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review

Dear LeonardPVT, I sincerely apologize for the noise issue encountered during your stay. Our guests’ comfort and safety is my number one concern. Your review will assist in correcting issues in the future. I do hope that the next time you are in the area you will consider staying at our property again. Thank you. Pat H, GM More 

New York City, New York
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Like most of the Hilton collection this hotel could use some work. The lobby and halls are nice, but the rooms show their age. At one of these smaller, business oriented hotels a nice bathroom and bed are key. The bathroom was by far the worst part. It simply needed an update. Laying in bed on the second floor now... More 

Helpful?
Thank Brandon F
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review

Dear Brandon F, I am sorry that you did not have an exceptional stay at our property. I only wish you would have contacted the Front Desk about the black out curtains. They are behind the sheers. Unfortunately, your recent renovation did not include a complete bathroom re-do, but hope to see that happen in the upcoming years. I certainly... More 

Connecticut
Level Contributor
3 reviews
3 of 5 stars Reviewed 5 weeks ago

Good and bad. Bad was that I arrived with a 5 and 6 year old, who were pumped to go swimming. When I mentioned that to the desk clerk after getting our keys, she apologized and said their pool was closed because of an accident. No note posted, and no email, etc. The good is that she said they made... More 

Helpful?
Thank Freedomfro55
Manly, Australia
2 reviews
5 of 5 stars Reviewed January 3, 2016

This Hampton Inn has been our go-to hotel for at least 6 visits back to the Boston area. The staff are the best we have ever experienced anywhere in the world - consistently over the years. The property is always in perfect condition and the beds are the most comfortable. Highly recommend!

Review collected in partnership with Hampton

Helpful?
Thank Ted M
Dallas, United States
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 31, 2015

We are staying at this hotel again this year with family and it is. Even nicer than last. The rooms are clean and bright and the staff is very pleasant.the hotel is conveniently located near restaurants and shopping. This would be a good hotel for a business traveler.

Helpful?
Thank Mary K
Essex Junction, United States
1 review
5 of 5 stars Reviewed December 28, 2015

The staff at this hotel was very friendly and accommodating. The rooms were clean and the beds were really comfortable. The pool was nice because it didn't have an overpowering amount of chlorine in it.....as we've experienced at other hotels. The only thing that wasn't up to par was the breakfast selection. Other Hampton Inns have a bigger variety.

Review collected in partnership with Hampton

Helpful?
Thank Paula L
Dundee
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 21, 2015

I have stayed here a few times, most recently this past weekend. It is a fairly new facility and you expect it to be in good shape, but your expectations are exceeded. It's pristine. Great staff, and some nice features for breakfast including sliced mangoes and strawberry sauce for waffles that actually tasted like fruit.

Helpful?
Thank Harvey G
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