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Quality inn Westfield

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2 Southampton Rd, Westfield, MA 01085 (Formerly Econo Lodge)
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Quality inn Westfield
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Quality inn Westfield
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41 reviews from our community

Traveler rating
    4
    11
    8
    4
    14
See reviews for
7
6
9
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed here twice in the past month. The room was very clean, bed was very comfortable, nice tv and wifi easy to access. My only comment would be I would have liked a curved shower curtain. Weekend desk clerk was particularly pleasant.

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qualityinnwestfield, Webmaster at Quality inn Westfield, responded to this review

Dear Guest, Thank you for being a repeat guest. I'm pleased that you found quality service from our staff at this Quality Inn and enjoyed the comfortable bed, high-quality television and free wifi. You'll be pleased to know that we will be installing curved shower curtains for all rooms during our next upgrade project in near future. I hope you... More 

Greenwich, Connecticut
Top Contributor
84 reviews 84 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 10, 2015

Keep in mind this is a one star hotel. For a one star, it's a good deal for the economically minded. It's a very clean but tired property. Rooms are spacious, and feature fridge and microwave. Good cable TV selection on a decent flat screen. Bed linen was fresh and crisp. Furniture is typical of a cheaper hotel, old but... More 

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qualityinnwestfield, Webmaster at Quality inn Westfield, responded to this review

Dear Guest, Thanks for your comments. I’m glad you had an enjoyable stay. We take great pride in this hotel and believe it shows. We are involved in a continuous improvement process and will take your comments about outlets and the scent of our cleaning products into consideration as we get better and better. I look forward to having you... More 

Meadows Of Dan
Top Contributor
120 reviews 120 reviews
116 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed January 11, 2015

If you have difficulty finding this Quality Inn on the internet, it was formerly an Econo Lodge. Stayed here December 2014. Great rates, location, very nice staff, truck parking was at Wendy's Restaurant which was not far at all from the motel. My room and bathroom, both very clean. Clean being a big deal to me. Everything worked great -... More 

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qualityinnwestfield, Webmaster at Quality inn Westfield, responded to this review

Dear Guest, Thanks for your comments. I’m glad you had a pleasant stay at our well-maintained and clean hotel in Westfield. I appreciate the extra tips and comments you included as well. We strive to meet the needs of all guests, and I’m so glad we met your needs well enough that you’ll be returning. We look forward to having... More 

Vassalboro, Maine
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 19, 2014

Don't book here. This use to be a Howard Johnson Motel. I had lived in Westfield, Mass. for almost 18 years and still visit on occasions. Everything that was said about scratchy towels, hair in the shower and on the bed, musty odor, dust about one half inch thick, a continental breakfast that I wouldn't allow my worst enemy invite... More 

Was this review helpful? Yes 3

Travelers are raving about these Westfield hotels

milford, pa
Top Contributor
54 reviews 54 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed July 31, 2014

I checked into this Econolodge with my 7 year old son. The room was okay - a bit dated and small, very old fashioned decor. Hard mattress, thin and scratchy towels, everything you would expect from a budget hotel. The breakfast consists of stale pastries and a coffee machine. Luckily there is a Friendly's right across the street, which actually... More 

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 13, 2013

Stayed here for one night and had Nothing to complain about. The woman at the front desk was very friendly and attentive. The hotel rooms were very secure (you need your room key to even get into the building even during day hours.) Rooms were spacious, extremely clean and importantly very quiet even with guests in rooms all around me.... More 

Was this review helpful? Yes 1
Uxbridge, Massachusetts
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 31, 2013

I had read some middle of the road reviews before I stayed here. We only needed a place for one night so I booked nonetheless as it suited our needs. I was pleasantly surprised! The staff was really nice. We had three rooms and all were cleaned and well maintained. We will definitely stay here again when catching the BSO... More 

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New York City, New York
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 9, 2013

You get what you pay for, and if you're at a budget-motel don't expect to get much. My room was clean, we had a fridge, there was somewhat of a breakfast, and they allow pets so I could not complain. If you want a fancy place to stay, don't go to the "Econo" Lodge. I would however ask for an... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 3, 2013

I stayed at this hotel while visiting friends in Westfield, even though the hotel is next to the highway and a busy road I found it to be very quiet. I entered the room and found it to be very clean and fresh smelling. The next morning I went to the lobby which reminded me of a lodge to have... More 

Was this review helpful? Yes 1
Guelph, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 27, 2013

-The hallway was poorly lit and smelled of mildew. -The room was poorly lit and smelled of mildew. -The wallpaper was peeling off and was stained (showed signs of water damage). -The ceiling had clear signs of water damage. -Could hear people talking in other rooms as we walked down the hallway -Furniture was old, chipped and stained. -Carpet was... More 

Was this review helpful? Yes 1
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