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All 4 Westfield hotels »

EconoLodge Inn & Suites

2.0 of 5
2 Southampton Rd, Westfield, MA 01085
Hotel amenities
EconoLodge Inn & Suites
Ranked #4 of 4 hotels in Westfield
2.5 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveler rating
    0
    2
    2
    1
    6
Date Rating
Dover, NH
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 4, 2012
1
person found this review helpful

I have been staying at the Westfield, Ma Econo Lodge one night a week for the past year. I find the value exceptional, breakfast is great. The staff is very friendly, from the owners to the other gentleman that works the over night shoft, to Kristy, fill in on day shift. The beds have been up graded and are great.... More

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Springfield, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 26, 2012

A friend and I stayed here recently because it was on our way home. When we walked in the staff was very welcoming. Our room was very tidy and well kept. The hotel was very quite and the staff was very accomadating to anything you needed.

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Westfield, Massachusetts, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 22, 2011
2
people found this review helpful

The manager is rude. He has a glass eye, so you don't know where he looking. He blames everything on the guest. he is hard to understand. He yells at quests for getting Hot water from the coffee machine. The housekeepers all but one don't speak English. They enter rooms without knocking and the will enter your room even if... More

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See 3 more reviews by John W for Westfield
econolodgewestfield, Webmaster at EconoLodge Inn & Suites, responded to this review
February 20, 2012

Dear Guest, Thank you for choosing EconoLodge Inn & Suites for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt, the following steps were taken: • Sandra and Kristi received my personal commendation for the courteous, friendly manner in which they treated you, our valued guests. • The manager... More

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Ontario
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed October 24, 2011
5
people found this review helpful

A terrible place ot spend a night. We were passing through the area and stayed at this hotel because it was on our route. It is a dirty, tired old style motel. The mattresses were dirty and hollowed in the center and the carpets were sticky.We had cars and trucks pulling up right outside our room and the noise was... More

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econolodgewestfield, Webmaster at EconoLodge Inn & Suites, responded to this review
November 30, 2011

Dear Guest, Thank you for choosing EconoLodge Inn & Suites for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken: • Housekeeping received additional training in the level of cleanliness required of them as our employees. I am so sorry that... More

Rotterdam, The Netherlands
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 2, 2011
2
people found this review helpful

Be aware of this hotel. The first room we got was very moldy, had wet walls, was dark and smelled very very bad. We were not able to breathe and got a headache within 10 minutes. We were standing outside the room, thinking what to do and where to go, when the manager passed us. We called him to the... More

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econolodgewestfield, Webmaster at EconoLodge Inn & Suites, responded to this review
October 14, 2011

Dear Guest, Thank you for choosing EconoLodge Inn & Suites for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: • The manager was approached about his responsibility to present a proper establishment to the best of his ability. • Housekeeping... More

New Brunswick
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 13, 2010

We stayed at this hotel for one night on the July 4th weekend. It is located right off the I90. The rates were very good. The hotel is clean and comfortable and the staff were very friendly. They were even kind enough to allow us to check in 2 hours early. If you are looking for a reasonably priced place... More

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Homewood, Illinois
Senior Contributor
34 reviews 34 reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 30, 2009

We stayed here for one night while traveling through the area. Group of young noisy people there the night we stayed. Mentioned to management the next morning and they were aware of the problems. This can happen anywhere. Everything was in working order and clean. Other than the noise issues OK stay.

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Florida
1 review
2 of 5 stars Reviewed July 6, 2008

I stayed at this Econo Lodge for a week (7 nights). The room was not clean. There were spiderwebs on the ceiling and dust everywhere. My bathroom was not cleaned at all during my stay. I did get towels every day and my bed was made, but not with clean sheets. There were holes in the walls and ceiling. When... More

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econolodgewestfield, Webmaster at EconoLodge Inn & Suites, responded to this review
April 13, 2011

Dear Guest, Thank you for choosing EconoLodge Inn & Suites for your recent stay in our area. I am glad that you found the location to be a good one for you. I am glad that you found the microwave, fridge, coffee maker and so forth to be pluses. Thank you for taking the time to give us a review,... More

Adirondacks
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 16, 2008

Not a great place to stay. I requested a fridge and microwave two weeks ahead of time, because I was staying for 9 days and didn't want to eat out all the time. I checked in at 2:30 pm, and the appliances finally arrived in my room around 8:30 pm. I stocked my fridge with yogurt and all kinds of... More

Was this review helpful? Yes
econolodgewestfield, Webmaster at EconoLodge Inn & Suites, responded to this review
April 13, 2011

Dear Guest, Thank you for choosing EconoLodge Inn & Suites for your recent stay in our area. I am so sorry about the loss of your food. Thank you for taking the time to give us a review. It is greatly appreciated. Upon receipt of your review, the following steps were taken: 1) Housekeeping staff was instructed not to unplug... More

Sherrill
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 8, 2005
6
people found this review helpful

What a nightmare! This is a filthy place! Our mattress was soaking wet...argh! We don't want to even think about the horrendous health issues this opens up.Ugh! When we complained no one seemed to care. We asked to have our room changed and were told there were no more rooms available, but when we threatened to leave and go elsewhere... More

Was this review helpful? Yes
econolodgewestfield, Webmaster at EconoLodge Inn & Suites, responded to this review
April 13, 2011

Dear Guest, Thank you for choosing EconoLodge Inn & Suites for your recent stay in our area. Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following steps were taken: 1) Desk service staff received additional training in the courteous, considerate way in which our valued guests are... More

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Additional Information about EconoLodge Inn & Suites

  • Econo Lodge Westfield
  • Econolodge Hotel Westfield
  • Westfield Econo Lodge
Address: 2 Southampton Rd, Westfield, MA 01085
Price Range: $

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EconoLodge Inn & Suites
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