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Elm Motel

50 Russell Rd, Westfield, MA 01085
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Elm Motel
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Ranked #2 of 4 Hotels in Westfield
A recent review
4 of 5 stars Reviewed August 19, 2014
asha34 Boston, MA
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20 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed November 4, 2014

We were treated so awful at this motel. The day we checked out we got a call from the motel to call them back. So I did and he accused us of "spilling juice all over the floor." When in reality the refrigerator was leaking water all over the rug. Instead of complaining about that, we decided to be easy... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 20, 2014

My wife and I were on our way to Maine we needed a place to stay at the last minute we are recommended by Holiday Inn to stay at the old motel when we got there a nice man greeted us checked us into our room and it smelled horrible the heater didn't work in the toilet barely flushed and... More 

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Travelers are raving about these Westfield hotels

Cape Cod, Massachusetts
1 review
2 of 5 stars Reviewed September 21, 2014

Needed a quick place to sleep with my family. After reading the reviews I figured it was fine for a short term stay, my main concern was cleanliness and every review states the rooms are clean. The room was clean. The check in was fast and the people were friendly. The motel is in desperate need of renovation. The bed... More 

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Boston, MA
Top Contributor
85 reviews 85 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 19, 2014

I wanted to stay near the Berkshires. I didn't want to pay a lot. There were no other options but this small and old motel in Westfield. I had my doubts. But the price was right. It turned out to be a hidden gem. True, it's old -- without the shine of the typical modern chain that I tend to... More 

Was this review helpful? Yes 2
Auburn, Maine
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 16, 2014

This was the least expensive place I could find. Strange in the south a room can be $30 but up here its double that. Oh well. I came to Westfield to visit my mothers grave and grandparents grave. I remembered staying at Elm Motel when my grandfather was passing away. The rooms were very clean. The bed was comfortable. Internet... More 

Was this review helpful? Yes 1
Scarborough
Top Contributor
136 reviews 136 reviews
61 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed July 20, 2014

We stayed here overnight to break a trip between Hartford, Conn, and Toronto, Ontario. The motel is close to the highway by the way the crow flies, although to actually access the highway you ahve to drive a bit along a country road. It is a nice drive through little towns and so on, but don't expect to have immediate... More 

Was this review helpful? Yes 1
Boston, MA, USA
Top Contributor
86 reviews 86 reviews
67 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 16, 2014

Room was clean but could use some new paint .......bed was ok.....bathroom was clean with almost no mold....it would be nice if they made the outside of the rooms a little appealing....chairs,tables and hanging flowers would be nice.....coffee machine in room with only enough for 1 cup for adults..clean refrigerator is a plus....tv worked fine...loudest air conditioner we ever heard....nice... More 

Was this review helpful? Yes 1
Boston, MA
Contributor
12 reviews 12 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 12, 2014

I stayed here for 10 hours on the way to see my son on visiting day. It was about as inexpensive as one could hope to stay for anywhere near the Berkshire in the summer. The bed was comfortable; the people were nice, and the TV worked well with plenty of stations. The WiFi was just fair - sometimes it... More 

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St. Johns
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 17, 2014

Needed a cheap place to stay while traveling through the states. Was a little weary because it was so cheap but it was very clean, had free wifi and a mini fridge. Only negative would be the shower, it didn't work properly but still managed to take a hot shower.

Was this review helpful? Yes 3
Montreal, Canada
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 7, 2014

Clean room (#2, 2 double beds), comfortable beds (don't expect pillow-top mattresses), good water pressure and temperature in the shower, very effective heating unit (and presumably as effective at cooling), free wifi, local calls and parking, nice tv and mini-fridge. It's nice to be able to describe this place as 'you get what you pay for' and mean that very... More 

Was this review helpful? Yes 1
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