We stayed at this hotel because I couldn't find a bad review other than one (and he had the wrong hotel - this is NOT the Econolodge which is down the street). This hotel was clean, friendly helpful staff and quiet which is not something that is easy to find in the Springfield area. more

Our club booked 3 rooms for our judges for the weekend. One judge was getting in very late as it was on Friday night (after 11 pm), he was rudely woken up at 1:30 in the morning and told he had to leave because they did not have his room paid for or an authorization form filled up from our... more

Hotel was spotless and decorated nicely and was quiet. Room was comfortable and clean.The staff was very helpful, especially the front desk attendant. Nice pool and exercise facility. They really went out of their way to make sure our needs were met and we were comfortable. I would definitely return and bring friends. more

I had business in Westfield and was given recommendations for hotels in nearby Springfield. Then I found the Holiday Inn Express in Westfield. Brand new and just a few minutes from where I needed to be. Staff were really friendly and helpful, which always makes a difference in any hotel. The biggest problem in Westfield is the condition of the... more

Picked this place because it is right off the highway on the way to Blanford Ski Resort. It is a new, very clean hotel. Decor is upscale. Pool was clean. Staff was great and helpful. Bathroom was neat and bright. The only disappointment was the breakfast bar. Compared to other HIExpress breakfasts, there seemed to be few choices. But the... more

What a great find... right off the Mass Pike... Room was comfortable and clean. My children loved swimming in the pool. Would definatly stop there again when traveling out that way... more

We stayed at this hotel for 6 days over Thanksgiving. The hotel is brand new. Rooms modern and clean. Flat screen television, very comfortable beds, coffee maker in room, free hi-speed wireless internet in room, business center in lobby. Staff are all very friendly, pleasant, cheerful and helpful. Ample parking. Breakfast buffet also included, continental items as well as hot... more