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All 4 Westfield hotels

Holiday Inn Express Hotel & Suites Westfield

2.5 of 5 Hotel   |   39 Southampton Road, Westfield, MA 01085
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68%
Ranked #1 of 4 hotels in Westfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
MandS60plus Algarve
  • Overview
  • Reviews (109)
  • Photos (25)
  • Amenities
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  • Room tips (20)
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109 people have reviewed this hotel

Traveler rating
    31
    43
    23
    6
    6
See reviews for
49
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Algarve
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good welcome from "junior" who gave us a room on the ground floor ,as we had lots of luggage. We also appreciated his help in finding a good place to eat that evening. We used the swimming pool, which was very good to relax after a long flight. Breakfast good. Easy to find this hotel from the through way... More

Was this review helpful? Yes
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback. It was a pleasure to hear that you had enjoyed your accommodations, staff services, as well as starting the day off right with our Express Start Breakfast. I will be certain that our Guest Service Representative, Junior, receives your kind words. We truly pride... More

Ontario, Canada
Contributor
20 reviews 20 reviews
11 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed for the night while passing through on our way back from Boston. It is a fairly new hotel, clean and comfortable. Junior at the front desk was helpful and friendly. Westfield was a lovely, small town to visit also. We ate dinner at "Tavern" and breakfast at "Soups On" in town, supporting local business and... More

Was this review helpful? Yes
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback. I was very pleased to hear that you had enjoyed your accommodations and that our guest service agent, Junior, had been so accommodating. I will be certain that he receives your kind words. We truly pride ourselves on providing a great guest experience. Thank... More

Hudson, NH
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We took in a show at Tanglewood last night, and wanted to avoid all of the pricey "3 night minimum" deals at the hotels, inns, and B&B's in the immediate area around Tanglewood. And we also decided to pick a spot on the way back home to NH. The Holiday Inn Westfield fit the bill. The staff was pleasant and... More

Was this review helpful? Yes
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking a few moments to provide us with some feedback. I was delighted to hear that you had enjoyed the room accommodations, staff services, and starting your day off right with our Express Start Breakfast. We truly pride ourselves on providing a great guest experience. Thank you again for your comments and we... More

Springfield, Massachusetts
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose this hotel because it is the easiest location between I-90 and my parents house. I have stayed here before during the Snowpocalypse of October 2011 and that was an out of the ordinary experience. They had put us across from the emergency stairs and since the power lines eventually fell, we were up all night with people running... More

Was this review helpful? Yes
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback. It was wonderful to hear that you had enjoyed your overall stay with us. I would like to extend our sincere apologies with regards to the stairwell doors that you had mentioned. I can assure you that your comments have been documented and we... More

Fall River, Massachusetts
Contributor
18 reviews 18 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My 18-year-old son and I arrived here the day before the scheduled student and parent orientation at Westfield State University. The property was very clean, tastefully decorated in modern earth tones, and I appreciated the Bath and Body Works lotion and hair care products. Although the bed was comfortable, it was a little softer than what I was used to;... More

Was this review helpful? Yes
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you kindly for taking a few moments to provide us with some feedback. I was delighted to hear that you had enjoyed the room amenities as well as starting the day off right with our Express Start Breakfast. We truly pride ourselves on providing a great guest experience. We look forward to having you visit us again... More

London, United Kingdom
Top Contributor
216 reviews 216 reviews
72 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Fine hotel, clean, comfortable, good price - If you need a room in Westfield or off the Mass. Turnpike, this is a good place. The building is relatively new, very clean and the beds are fine. The proximity to the highway does not mean there is any noise - it was very quiet. Good stay.

Was this review helpful? Yes
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking a moment to provide us with some feedback. I was very pleased to hear that your overall stay was an enjoyable one. We truly pride ourselves on providing a great guest experience. Thank you again for your comments and we look forward to having you visit us again soon! Sincerely, Nathan Byrd More

Rochester, New York
Top Contributor
52 reviews 52 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 19, 2014

I stayed here while traveling through the area for business. The property is very clean and comfortable. I had a very quiet night’s sleep. No real frills or extras but that is OK. There isn’t much near by the hotel that I could see. Maybe Westfield has a downtown or something but it isn’t near the hotel. No surprises here... More

Was this review helpful? Yes 1
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you kindly for taking the time to provide us with some feedback. I was delighted to hear that you had enjoyed your room accommodations and that you were able to get a good night's rest before starting the work day. Thank you again for your comments and we look forward to having you visit us again soon!... More

Northern New York
Contributor
18 reviews 18 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 23, 2014

Stopped here on my way home from Boston. I found it to be a very clean hotel and very friendly staff. The room was exceptional, very clean and neat and many offerings in the bathroom in the way of soaps and lotions. Plenty of towels too. The breakfast served was very good and plenty to choose from. Happy to have... More

Was this review helpful? Yes
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. It was absolutely wonderful to hear that you had enjoyed our staff services, your room ammenities, and also starting the day off right with our Express Start Breakfast. We pride ourselves on providing a truly great guest experience. Thank you again for your comments... More

Torrington, Connecticut
1 review
5 of 5 stars Reviewed February 17, 2014

I live in Connecticut, and travel to Massachusetts 2-3 times a year. I always have stayed at this hotel because of the clean rooms, excellent helpful staff, and delicious breakfast. I have never been disappointed when I stay here. Everyone is very helpful and listens to your concerns. I like a clean room, and everytime I have stayed here, the... More

Review collected in partnership with La Quinta

Was this review helpful? Yes
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking a moment to provide us with your feedback. I was very pleased to hear that your overall stay was enjoyable and that you had received great service as well. We truly pride ourselves on providing a wonderful guest experience. Thank you again for your comments and we look forward to having you... More

Madison, Wisconsin
1 review
5 of 5 stars Reviewed December 30, 2013

We were traveling through the area on our way to New Hampshire for Christmas. Danny Rivera at the front desk was very friendly. He made our night after a long days drive. The room was good and the bed was very comfortable. Breakfast the next morning was hot and just what we needed before we headed on our way.

Was this review helpful? Yes
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. It was a pleasure to hear that you had enjoyed your overall stay including starting the day off right with our Express Start Breakfast. We pride ourselves on providing a truly great guest experience. Thank you again for your comments and we hope to have you... More

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Additional Information about Holiday Inn Express Hotel & Suites Westfield

Address: 39 Southampton Road, Westfield, MA 01085
Phone Number:
Location: United States > Massachusetts > Westfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Westfield 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Westfield
Holiday Inn Express Westfield

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Westfield, Massachusetts Hotel Convenient to the Mass Turnpike The new Holiday Inn Express & Suites in Westfield, MA nestled in the foothills of the Berkshires, offers easy access to I-90 and is just a short drive from the city of Springfield and Bradley International Airport (BDL). The 100% non smoking Holiday Inn Express & Suites is just minutes from the Basketball Hall of Fame, Six Flags New England and Blandford Ski Area, the Holiday Inn Express & Suites Westfieldis perfect for families or individuals who are looking for lodging in Westfield. A short drive will bring you to the Quadrangle in Springfield, home to a variety of museums. For those who love to shop, we are also close to Holyoke Mall. Conveniently located near Atlas Copco, Mestek and General Dynamics as well as Noble Hospital, Amelia Park and Westfield State College. Our Westfield, MA hotel is ideal for business travelers who plan to attend meetings in Westfield. We can host your next event in our meeting room and help you stay connected with our free high-speed Internet access. While lodging in Westfield, MA take the time to enjoy a swim in the heated indoor pool or work out in the fitness center. You can eat well every morning at our free Express Start hot breakfast bar featuring our signature cinnamon rolls. Check out our great Westfield hotel deals and book your stay. ... more   less 
Number of rooms
86

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