I have been there on business. Pros The rooms look spacious for 2 people. Breakfast is OK. Welcome smile from the front desk is nice. Cons Furniture looks old My hands started itching when I sat on the couch. I never used the couch there after. House keeping is pathetic. I am not sure if they knew house keeping first... more

We were coming up to Worcester on business for the weekend and I felt like we may need to entertain our guests so this was a good choice. The accommodations were lovely, as were the staff. It was clean, fresh and everything looked new. I have no idea why people would write a bad review about the appearance. We plan... more

pretty standard (in a good way) residence inn; if you like the brand you'll be satisfied here. i don't get the needs remodeling claims -- this looks like a newer residence inn. the kitchen has the new cabinets, granite countertops, etc. the bedrooms are fine; a little on the samll side, bed too soft for me. theres one pc in... more

We actually had a long stay at this hotel for business and it was one of the most horrific times in my life. From leaking ceilings to roaches to mold to alarms going off at 2AM until 7AM and having to go to work the next day. Also do order anything to have shipped to this hotel because they will... more

Used to go to this area a lot for business and if you need to stay around the area, this place is great for the price. I booked through my company, so the rate might've been cheaper than usual, but I'm sure the regular price isn't that far off. As with all other Residence Inn, you get a full kitchen,... more

Perhaps the hotel has remodeled since the last reviews - the rooms were clean and nice looking and nothing looked shabby or out of date. We had a two night stay there this past weekend and have no complaints. Check in was prompt and the staff was pleasant. We liked that the hotel is spread out into several three story... more

Needs a severe re-modeling. The beds and furniture have seen much better days. The bed was awful. Some of the other guests complained of ants in their room. We stayed two nights of a 10 day trip and then checked into the Embassy Suites in Marlboro. On the plus side, the free breakfast and evening snack was very nice. The... more

My wife, 3 month old and I stayed at the Residence Inn Westborough for 2 months earlier this year. After looking at lodging options (corporate apartments, short term rentals, etc) we decided that the Residence Inn would be a the best alternative because it was so easy and flexible. The level of service the hotel staff provided us really amazed... more