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Residence Inn Boston Westborough

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25 Connector Road, Westborough, MA 01581
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Residence Inn Boston Westborough
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Residence Inn Boston Westborough
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73 reviews from our community

Traveler rating
    21
    29
    12
    6
    5
See reviews for
21
12
4
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Cod, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a family of 3 just returning from a family reunion and heading to a hospital visit in Boston. Westborough was the half way point. The front desk person,Hanna was very helpful on arrival and we were able to have a suite which was wonderful. Two beds and two baths with a comfortable living room and a small clean... More 

Was this review helpful? Yes 1
Yarmouth, Maine
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently met three friends at this hotel for a "girl's reunion". It was better than we ever expected! Our room was perfect: well equipped kitchen, lovely living area with wood burning fireplace, and two bedrooms - each equipped with a queen bed and private bath! The entire compound was well cared for, clean, nicely decorated, and the free morning... More 

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Afaf G, General Manager at Residence Inn Boston Westborough, responded to this review

Thank you! we look forward to your next visit. Afaf General Manager More 

London, United Kingdom
Top Contributor
81 reviews 81 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 8, 2014

i was impressed with this place and will definitely stay here again when coming back for business trips. it's well-located off of 495. The bed was comfy, there was was space for everything i needed. i didn't try the free breakfast but you do receive a little snack when you first arrive, which i thought was a nice touch. the... More 

Was this review helpful? Yes 1
Ted P, Manager at Residence Inn Boston Westborough, responded to this review

Hi, Thank you for writing a review of your stay at our hotel. We are happy that you enjoyed your stay. Kindest Regards Ted More 

london
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 25, 2014

Having stayed here more than 3 times over the last 3 yeas, I have written about this place twice. I love staying here because of the set up, room size and kitchenette. But this time round, my experience was beyond what I had ever expected. Not only has the property been renovated with nice and bright colours but the hospitality... More 

Was this review helpful? Yes 1
Ted P, Manager at Residence Inn Boston Westborough, responded to this review

Thank you so much for the wonderful compliments about the property and the staff. I know they will be so pleased to hear they made an impact on your stay. Congratulations on your new residency and we welcome you to visit us. Sincerely, Ted More 

Green Mountains
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 19, 2014

Friendly staff, good shower, plenty of towels and wireless to work. Reasonable price for a two bedroom. It's not perfect but it works for the occasional trip. Right off Rt. 495. The only thing I didn't care for was the soft mattress. It has a laundry but not an ice machine. Breakfast and snacks included. I had a desk to... More 

Was this review helpful? Yes 1
Ted P, Manager at Residence Inn Boston Westborough, responded to this review

Hi, Thank you for staying with us and writing this wonderful review. I will share with the entire team. Sincerely, Ted More 

Fords, New Jersey
Top Contributor
72 reviews 72 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 7, 2014

Hotel was at a convenient location to where i wanted to be and was quite easy to find. Staff was helpful. Late check in is available and they hold the rooms. Rooms were clean, spacious and had everything you look for in an extended stay hotel room. Kitchen was fully equipped though i did not get a chance to use... More 

Was this review helpful? Yes
Ted P, Manager at Residence Inn Boston Westborough, responded to this review

Hi, Thank you for review of our hotel. I'm happy to hear that we meet your expectations in service. I apologize for the noise. Please contact me directly if you have any questions. Sincerely, Ted P More 

Rahway, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 30, 2014

I will be the first to admit I am geographicallly challenged but the layout of this place really threw me for a loop...we had a room in Building 4 but there is no "4" via the elevator...we had to use level 3 and work our way through a maze to our room, a bit difficult while using a luggage cart.... More 

Was this review helpful? Yes
Afaf G, General Manager at Residence Inn Boston Westborough, responded to this review

I am glad that we were able to accommodate your needs for a later check out. Our key system will be deactivated at 11am on the check-out date, as that security feature on our room key system. We apologize for the inconvenience you may experience, especially with the hotel layout. Thank you Afaf More 

St.Petersburg, Russia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 26, 2014

I stay in this hotel 2-3 times a year since 2008. I consider it friendly hotel with reasonable value for money. Level of service went a bit lower during these years (no more complimentary dinner every day), but still a good place to stay for a week or two. My last stay was in Sep 2014 - third time this... More 

Was this review helpful? Yes 1
Ted P, Manager at Residence Inn Boston Westborough, responded to this review

Hi, Thank you for your feedback. I'm so glad that you feel at home with us. I completely understand your expectations for evening dinners throughout the week and I hope it hasn't discouraged you from returning. We have been doing the three evening meals for a few years now and recently introduced a new menu to the events which we... More 

New York City, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 7, 2014

I thought I would never have this problem in a very prestigious hotel. It was 4PM when the cleaning person knocked at the door. We were getting ready dressing up for a wedding and they told us they cannot come back to clean because they have to leave at 4:30PM. We complained to the concierge and she told us a... More 

Was this review helpful? Yes
Ted P, Manager at Residence Inn Boston Westborough, responded to this review

Hi, Please accept my apologies for your interactions with the staff. I am glad the team was able to complete your room prior to your return to the hotel. Please feel free to contact me at your convenience. Kindest Regards, Ted More 

Utah
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 2, 2014

I stayed at the Residence Inn in Westborough while out there for work for two weeks. The rooms are pretty spacious with a kitchen, living/lounging area, bedroom, and bathroom. The location was pretty convenient for me and was pretty quiet. The continental breakfast, though busy at times, was good and provided quite a few options. I'd definitely recommend this to... More 

Was this review helpful? Yes 1
Ted P, Manager at Residence Inn Boston Westborough, responded to this review

Thank you for your review. It really makes the team happy when they can make our guests happy. I hope you will stay with us again in the future. Ted More 

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