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Extended Stay America - Boston - Westborough - Connector Road

2.5 of 5
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19 Connector Road, Westborough, MA 01581
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Extended Stay America - Boston - Westborough - Connector Road
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23 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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There are newer reviews for Extended Stay America - Boston - Westborough - Connector Road
See the most recent reviews
Philadelphia, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 13, 2014

I booked Extended Stay for business and when I first entered, room had a funky smell that I could not pinpoint. One bedroom quite small with dirty kitchen dishes, drawers and one cup, two plates which I ran through the dishwasher before using. The dishwasher door would not close but did close to run dishwasher after some effort. Bed was... More 

Was this review helpful? Yes 1
Lenox, Massachusetts
Contributor
19 reviews 19 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed August 8, 2014

..but I just can't. This is by far one of the worst dumps I have ever seen. I say seen but not "stayed at" because I was blessed enough that I did not have to spend the night. My daughters and their friends were in the area for a series of concerts. They picked out this hotel because of price.... More 

Was this review helpful? Yes 1

Travelers are raving about these Westborough hotels

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 6, 2014

When I arrived at the hotel, the first thing I noticed was that front door required a lot of effort to open, and closed with a loud bang. I did not give this much thought until I discovered that my room was directly above the front entrance and that I would hear the door slam most of the night. When... More 

Was this review helpful? Yes 3
New York, USA
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed August 3, 2014

We called the hotel from the road for a 1 room reservation the same night when it became clear we needed to find a hotel to spend the night. This was around 10PM at night. We were told that we had a choice between a room with queen size bed or king size bed. We chose to take the room... More 

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 3, 2014

Overall the hotel does not belong to be said as a hotel ... it is guest house .... named as hotel .... charged as hotel price .... they don't clean the room everyday ... only 1 in week ... if the scheduled week cleaning misses they will clean in two weeks .... they never changes the bed sheet .... room... More 

Was this review helpful? Yes 1
Canaan, New Hampshire
Top Contributor
83 reviews 83 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed July 8, 2014

My corporate travel had this on the list, and both of the local places I usually stay were full, so I tried it. Check in was quick and easy, then I went to my room. I have previously stayed in the Residence Inn across the street, so thought this would be similar. Not even close, even though price was similar.... More 

Was this review helpful? Yes 1
Omaha, Nebraska
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 3, 2014

I stayed for 2 months. the staff were friendly & service was not bad. They had all the basic amenities even for you to do your own cooking. Good WiFi. Overall I would go there again. Only wish is that of frequent room service and more options for breakfast. Currently room service happens once a week.

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Elgin, Illinois
1 review
1 of 5 stars Reviewed June 26, 2014

Wow they said recently remodeled rooms? Dry wall falling off ceiling, sink dropping out of counter. There was a layer of dust in the shower, black stains on the floor of shower. Layer of grease in the cabinets with the dirty pans, microwave had crumbs in all the corners. The place is disgusting.Even the front desk clerk said please write... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 6, 2014

The room smelled worse then a smoke filled casino, and it was a non-smoking room. The blanket smelled like a wet dog. The AC was broken. The neighbors tv was loud until 1am when we complained. The photos on Hotels.com are misleading. The place is falling apart, and is dirty.

Was this review helpful? Yes 1
Kinross, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 2, 2014

There was deep snow on the ground when we arrived and when we left 12 days later. Our room was large, divided into two by a low wall. The room and bathroom were clean, as was the microwave and cooker. The bed was very comfortable although the blanket on the bed was not clean. However, it was changed as soon... More 

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Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Connector Road, responded to this review

I want to thank you for taking the time to post a review of your stay and sharing your experience with us. I'm so pleased to hear that you were very satisfied with our staff in being very friendly and helpful to you. We are happy to hear our accommodations met your needs. Please accept my apologies for the blanket... More 

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