We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Westborough hotels

Extended Stay America - Boston - Westborough - Connector Road

2.5 of 5 Hotel   |   19 Connector Road, Westborough, MA 01581
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Boston - Westborough - Connector Road to your Saves list
Extended Stay America - Boston - Westborough - Connector Road
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
48%
Ranked #8 of 8 hotels in Westborough
A recent review
4 of 5 stars Reviewed November 10, 2013
microsciences New York
  • Reviews (58)
  • Photos (24)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (14)
  • Location
  • More
Write a Review

58 people have reviewed this hotel

Traveler rating
    13
    12
    5
    7
    21
See reviews for
8
7
10
26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
There are newer reviews for Extended Stay America - Boston - Westborough - Connector Road
See the most recent reviews
Beaufort, South Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 6, 2014

Hotel room was so dirty on arrival. Cigarette Smell in the Bathroom that would not go away in a non smoking room. The noise from two families of four, one next door and one above was bad all day from 8 am to 12 midnight. Screaming at their children, banging on the walls. Complaints did not help quiet them down.... More

Was this review helpful? Yes 1
Worcester, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2014

I got into the room and was dissapointed. I went to sleep. When I woke up I noticed a huge stain on the sheets, I was so grossed out !! Then as I was getting all my things together to check out. There was a pair of dirty underwear in the bathroom underneath the sink vanity, it was disgusting. If... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Connector Road, responded to this review

Lindsey - I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry about the level of cleanliness in your room. As this hotel's manager, I can assure you that this is not the norm and I am working with our staff to improve our cleaning services moving... More

New York
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 10, 2013

I like the Extended Stay Hotel chain as its more like a borrowing a friends apartment. The furnishings are a bit spare, but then you do have a kitchen for light cooking. this particular facility was clean and quiet, with a decent selection of coffee and breakfast items. I would stay here again

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Connector Road, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you had a pleasant stay with us and was able to take advantage of our full kitchen in the room. I am also happy to hear that you enjoyed our breakfast during your stay. Once again, thank you for posting your review. We... More

Gloucester City
1 review
1 of 5 stars Reviewed September 29, 2013

Karen (I do not know her last name) works at the front desk. She is amazing at her job and a wonderful person in general. I stay at this hotel frequently for work. Upon returning home from my most recent business trip, I realized that I left some very valuable items in my room. I called Karen and she went... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Connector Road, responded to this review

Jimi - Thank you for the feedback about your stay at our hotel. I am sorry to hear that youdidn't find our hotel to be a good value. We appreciate your comments about Karen and her diligence in trying to assist you. Your comments were reviewed by the staff, and I have reviewed the lost and found policy with each... More

Williamsport, Maryland
2 reviews
2 of 5 stars Reviewed September 21, 2013

Giving them another try after being "renovated", I was again disappointed. Water from the room above me leaked down into my bathroom. Their solution: some extra towels to wipe it up. Apparently the only repair person they have is just available during the day, not for emergencies in the evening. When it happened for a second night, I insisted to... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Connector Road, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not satisfied with our grab and go breakfast. Most of guests do not have time to sit down and eat a big breakfast so... More

Hudson, Massachusetts
Top Contributor
72 reviews 72 reviews
36 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed August 28, 2013

They started off on the right foot with me by giving me the internet rate (or better) over the phone to save me from the EconoLodge down the street which was deemed "entirely unacceptable" by my better half. Yes, being about 7 inches from routes 9 & 495 (and a mile from the pike) is a great location what really... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Connector Road, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed your accommodations including our grab and go breakfast. Once again, thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

West Orange, New Jersey
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 26, 2013

I booked a 2 night in a 1 bedroom suite/no smoking and arrived to find myself in a studio suite/ smoking. I was told the larger room was not available as the people using it had extended their stay. The only available cot was also in use. I was traveling with my grandchildren and needed the pull-out couch in the... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Connector Road, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize that the room type you reserved was not available for you at check in. Our team is committed to satisfying our guests, so we are very thankful for your feedback. If you would like to discuss this further, please do not hesitate to contact me at bwb@extendedstay.com. Once... More

Westborough, Massachusetts
1 review
5 of 5 stars Reviewed August 9, 2013

I have stayed at this Hotel for about a year and a half on business and it's been very pleasant. They remodeled all of the rooms and the new decor is very nice. They have very good morning coffee, and a selection of breakfast items. The staff is very pleasant; I had a problem with a refrigerator, and they replaced... More

Was this review helpful? Yes
Westborough, Massachusetts
1 review
4 of 5 stars Reviewed August 9, 2013

I've traveled extensively, over the past twenty years, and stayed at some of the finest hotels and resorts in the US, Canada, and Mexico, but I've never been more impressed with a staff, as I was with yours. They seemed to be genuinely concerned about my comfort and welfare. Keep up the good work. Paul K

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Connector Road, responded to this review

Paul - I appreciate you taking the time to write such a wonderful review. I am so pleased to know that the staff made you feel welcome at our hotel. We try out best to make every guest feel at home and to show them that we care. I am delighted that we succeeded at this mission. Thank you again... More

Mukwonago, Wisconsin
1 review
1 of 5 stars Reviewed July 29, 2013

This is one of the dirtiest hotels I've ever stayed at and I spend in excess of 50 nights a year in hotels. Trash under the beds, tight spaces look as though they've never been cleaned. Towels had stains on other random "gunk" on them. Walls are paper thin. I could hear the people next door snoring. AC unit sounded... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Connector Road, responded to this review

Brian - I appreciate you bringing your experience to our attention. Please know that we are sincerely sorry that your stay with us was not the great experience that it should have been. Cleanliness of the hotel and guest rooms is very important to us and to our guests. I sincerely apologize that you were not provided a clean and... More

Owners: What's your side of the story?
If you own or manage Extended Stay America - Boston - Westborough - Connector Road, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Extended Stay America - Boston - Westborough - Connector Road? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Boston - Westborough - Connector Road

Address: 19 Connector Road, Westborough, MA 01581
Phone Number:
Location: United States > Massachusetts > Westborough
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Boston - Westborough - Connector Road 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Extended Stay, Priceline, Hotels.com, Tingo, BookingOdigeoWL, Otel and Venere so you can book your Extended Stay America - Boston - Westborough - Connector Road reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Westborough Hotel Westborough
Extended Stay Westborough

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Bathroom (2)
Viewed
Room/suite (4)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Bathroom (1)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Westborough with
any amenities

Amenities

Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
92

Questions & Answers

Questions? Get answers from Extended Stay America - Boston - Westborough - Connector Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer