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All 8 Westborough hotels

Extended Stay America - Boston - Westborough - Connector Road

2.5 of 5 Hotel   |   19 Connector Road, Westborough, MA 01581
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Ranked #8 of 8 hotels in Westborough
A recent review
4 of 5 stars Reviewed July 3, 2014
Hussam F Omaha, Nebraska
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58 people have reviewed this hotel

Traveler rating
    13
    12
    5
    7
    21
See reviews for
8
7
10
26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Lenox, Massachusetts
Contributor
17 reviews 17 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 1 week ago

..but I just can't. This is by far one of the worst dumps I have ever seen. I say seen but not "stayed at" because I was blessed enough that I did not have to spend the night. My daughters and their friends were in the area for a series of concerts. They picked out this hotel because of price.... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

When I arrived at the hotel, the first thing I noticed was that front door required a lot of effort to open, and closed with a loud bang. I did not give this much thought until I discovered that my room was directly above the front entrance and that I would hear the door slam most of the night. When... More

Was this review helpful? Yes 1
New York, USA
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We called the hotel from the road for a 1 room reservation the same night when it became clear we needed to find a hotel to spend the night. This was around 10PM at night. We were told that we had a choice between a room with queen size bed or king size bed. We chose to take the room... More

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Bangalore, India
1 review
1 of 5 stars Reviewed 2 weeks ago

Overall the hotel does not belong to be said as a hotel ... it is guest house .... named as hotel .... charged as hotel price .... they don't clean the room everyday ... only 1 in week ... if the scheduled week cleaning misses they will clean in two weeks .... they never changes the bed sheet .... room... More

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Canaan, New Hampshire
Top Contributor
56 reviews 56 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 8, 2014

My corporate travel had this on the list, and both of the local places I usually stay were full, so I tried it. Check in was quick and easy, then I went to my room. I have previously stayed in the Residence Inn across the street, so thought this would be similar. Not even close, even though price was similar.... More

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Omaha, Nebraska
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 3, 2014

I stayed for 2 months. the staff were friendly & service was not bad. They had all the basic amenities even for you to do your own cooking. Good WiFi. Overall I would go there again. Only wish is that of frequent room service and more options for breakfast. Currently room service happens once a week.

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Elgin, Illinois
1 review
1 of 5 stars Reviewed June 26, 2014

Wow they said recently remodeled rooms? Dry wall falling off ceiling, sink dropping out of counter. There was a layer of dust in the shower, black stains on the floor of shower. Layer of grease in the cabinets with the dirty pans, microwave had crumbs in all the corners. The place is disgusting.Even the front desk clerk said please write... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 6, 2014 via mobile

The room smelled worse then a smoke filled casino, and it was a non-smoking room. The blanket smelled like a wet dog. The AC was broken. The neighbors tv was loud until 1am when we complained. The photos on Hotels.com are misleading. The place is falling apart, and is dirty.

Was this review helpful? Yes 1
Kinross, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 2, 2014

There was deep snow on the ground when we arrived and when we left 12 days later. Our room was large, divided into two by a low wall. The room and bathroom were clean, as was the microwave and cooker. The bed was very comfortable although the blanket on the bed was not clean. However, it was changed as soon... More

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Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Connector Road, responded to this review

I want to thank you for taking the time to post a review of your stay and sharing your experience with us. I'm so pleased to hear that you were very satisfied with our staff in being very friendly and helpful to you. We are happy to hear our accommodations met your needs. Please accept my apologies for the blanket... More

Fairfield, Connecticut
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 10, 2014

especially given some of the negative reviews, but overall my experience was pretty decent. Not 5-star mind you, but really ok. The room was clean, the bed was comfortable and the staff, in particular Sally at the front desk, were quite friendly and accommodating. Hallway carpeting could use some attention but aside from that, no complaints to speak of and... More

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Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Connector Road, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with the service provided by Sally and the cleanliness of your room. I will share your feedback regarding the hallways and make sure that area gets addressed. The staff and I would like to thank you again for posting your... More

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Additional Information about Extended Stay America - Boston - Westborough - Connector Road

Address: 19 Connector Road, Westborough, MA 01581
Phone Number:
Location: United States > Massachusetts > Westborough
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Boston - Westborough - Connector Road 2.5*
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Also Known As:
Extended Stay America Westborough Hotel Westborough
Extended Stay Westborough

24 photos of this hotel

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Amenities

Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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Number of rooms
92

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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