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Extended Stay America - Boston - Westborough - Connector Road

2.5 of 5
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19 Connector Road, Westborough, MA 01581
Extended Stay America - Boston - Westborough - Connector Road
Best prices for: 1 room 1 guest
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21 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Fredericton, New Brunswick, Canada
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

this is the first time in a ESA the price was reasonable place clean there were no cooking facilitys or anything but we were only there for one night. lots of parking Fieindly staff great pub diner close by. no coffee provided free wifi tv hair dryer no heat in bathroom. run and go breakfast. would stay again.

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Worcester, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2015

In the aftermath of the fourth weekend in a row of blizzard-like conditions, the accounts specialist at the reception desk of the Extended Stay Hotel, on the early morning of February 15, 2015, assisted in helping me dig out of the parking lot of adjacent business that enabled me to make it to work that frigid morning, after their plow... More 

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Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Connector Road, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that Ashley went above and beyond the call of duty to assist one of our guests. I will be sure to share your comments and appreciation with her. Thank you again for your review. We look forward to seeing you in the future, should your... More 

Easton, Pennsylvania
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 2, 2014

When I say bring your own stuff, I mean clothes hangers (as there weren't any), towels (because theirs are very course), vacuum (because the floors are dirty), and an extra personality for Raul at the front desk. When we arrived before the 3 PM check in Raul greeted us with "check in is at 3 but your room is ready".... More 

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Germany
1 review
5 of 5 stars Reviewed October 31, 2014

We chose the hotel because of the kitchen. Everything was fine, the staff was very friendly and helpful. The room has a full-sized fridge/freezer, a sink, a microwave and a little stove. You get all the kitchen ware from the front desk. All we needed, everything was perfect. I will certainly look again for an Extended Stay America the next... More 

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Petaling Jaya, Malaysia
Contributor
16 reviews 16 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 27, 2014

Stayed here for 2 months. This place is the typical Extended Stay America. The manager of this place needs to improve some simple, inexpensive problems at the hotel. The room was fine but there are problems that can be easily fixed inside and outside the hotel. I would give one of the other 2 Extended Stay America hotels in the... More 

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2 reviews
3 of 5 stars Reviewed October 19, 2014

Looks nice from the outside but dirty in side. The kitchenette was empty. That cost extra for plates etc. The hotel has no ice. They give you ice trays. So forget about getting to the hotel and having a drink to relax . I had to use some drinking glases I had in the car and stole ice from the... More 

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Concord, New Hampshire
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 25, 2014

I was pleasantly surprised with the room at Extended Stay America Hotel in Westborough. The hotel is well taken care of and the room smelled fresh. The kitchenette was well maintained and clean. i will definitely check rates for this hotel when I am planning my next vacation. The staff was very attentive and friendly.

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Duluth, Minnesota
2 reviews
3 of 5 stars Reviewed September 14, 2014

The extended stay reviews in Westborough are tricky as there are 3 different hotels within a very close distance of each other. The first one I stayed at was on East Main Street, DO NOT go there. The connector location at least felt sleep-able in comparison. The rooms are recently remodeled, however, there still are issues (probably a chain wide... More 

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Philadelphia, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 13, 2014

I booked Extended Stay for business and when I first entered, room had a funky smell that I could not pinpoint. One bedroom quite small with dirty kitchen dishes, drawers and one cup, two plates which I ran through the dishwasher before using. The dishwasher door would not close but did close to run dishwasher after some effort. Bed was... More 

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Lenox, Massachusetts
Contributor
19 reviews 19 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed August 8, 2014

..but I just can't. This is by far one of the worst dumps I have ever seen. I say seen but not "stayed at" because I was blessed enough that I did not have to spend the night. My daughters and their friends were in the area for a series of concerts. They picked out this hotel because of price.... More 

Was this review helpful? Yes 1
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