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Doubletree Hotel Boston/Westborough

3.5 of 5 5400 Computer Drive, Westborough, MA 01581
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Certificate of Excellence 2014
Doubletree Hotel Boston/Westborough
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Doubletree Hotel Boston/Westborough
Doubletree Hotel Boston/Westborough
Doubletree Hotel Boston/Westborough
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394 reviews from our community

Traveler rating
    131
    164
    68
    21
    10
See reviews for
104
41
24
200
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Buxton, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Easy access off 495, 90, 290 and 9. Made for a perfect middle to meet people coming from other states. Food was great, only down fall on food was the bartender in the bar seemed a lot more attentive to the ball game then customers. Also I think $4 for a cup of tea is a bit high! You can... More 

Review collected in partnership with DoubleTree by Hilton

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west glens falls, United States
1 review
5 of 5 stars Reviewed 1 week ago

great place to stay and work. meals are good and feels like home. everyone is very helpful and friendly. their snow plowing services to keep the parking lot and drives clear are faster then the DPW street plows

Review collected in partnership with DoubleTree by Hilton

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Marlborough, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The room as clean, bed was very comfortable, we like the southern sunny side so ask for the Rt 9 side of the building. The restaurant was very pricey. We stayed two nights, and had dinner the first night we arrived. Not many diners, two entrees, two coffees, one desert $ 60 plus tip. Breakfast buffet was $ 13+ each,... More 

Review collected in partnership with DoubleTree by Hilton

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Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear Kenneth R., Thank you for taking the time to share your recent experience with us! I'm thrilled that you enjoyed your stay at the DoubleTree by Hilton Boston-Westborough, finding our accommodations both clean and comfortable. We appreciate your feedback about our Regatta Bar & Grille, and I will be sure to share your comments with our staff! We look... More 

Wellsboro, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall this hotel is great: clean rooms, good food, nice employees. You do have to pay an arm and a leg for internet, however, so don't bank on free wifi. Additionally, if you are travelling for work, the staff were totally unprepared for tax exemption status.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear Heather G., Thank you for taking the time to share your experience with us. I'm so glad to hear you enjoyed your stay, finding our accommodations clean and comfortable and our staff friendly! Our hotel does, however, offer complimentary internet to all of our guests. A coupon code to be used for this free WiFi access is included on... More 

Columbus, OH, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The physical facilities are old, but it is a comfortable place to stay and the staff is courteous. I experienced problems with HVAC and keys that stopped working during my stay, but the issues were quickly addressed.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear David F., Thank you for taking the time to review our hotel! We're very sorry to hear that you experienced some minor issues with your HVAC unit and room keys - but so glad that both were resolved quickly for you by our staff. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Melissa C.... More 

Fairhaven, Massachusetts
1 review
1 of 5 stars Reviewed 3 weeks ago

I went to a new years party at the hotel and they were a half an hour late. The food got me sick along with a few of my other friends and when i wanted to leave to go to the restroom in my room they told me that if i left i would have to pay again. I couldn't... More 

Was this review helpful? Yes
Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear eric684, Thank you for taking the time to share your comments about the New Year's Eve festivities with us. We ask that you please keep in mind that the New Year's Eve events were organized and executed by an outside party, separate of our hotel and it's management team. The party was opened and tickets/bracelets were checked and handed... More 

Northampton, Pennsylvania
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Doubletree for about two weeks with travel, it was a nice property but I wasn't overly impressed with amenities and service. My housekeeper did an okay job, there were a lot of things I saw missed. She didn't anticipate needs, only did the minimum. The coffee maker needs a major upgrade, and the brand of coffee.... More 

Was this review helpful? Yes 1
Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear Amy B., Thank you for taking the time to share your recent experience with us. I appreciate you bringing those matters to my attention as we are always looking for different ways to improve our guests' experience. Please be assured that your comments will be taken seriously and shared with our Management Team. The DoubleTree by Hilton brand selects... More 

Orlando, Florida
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When I initially booked this hotel the rate was $141 for Nov. 25 and $89.00 for Nov. 26. I was told there no flexibility, so I booked only for the 25th When I arrived on the 25th, I asked to receive the $89 rate if I extended my stay to include the 26th. I was told that was not possible... More 

Was this review helpful? Yes
Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear HRiderGreene, Thank you for taking the time to share the details of your recent stay with us. I appreciate your honesty as well as your candid comments about our hotel and the level of service you experienced during your time here. Please accept my apologies for the trouble you had with your rates; the issue should have been resolved... More 

Grafton, United States
1 review
5 of 5 stars Reviewed December 22, 2014

I stayed 1 night after my company Christmas Party. The environment was warm and friendly. I had a great comfortable nights sleep and enjoyed the yummy breakfast in the morning. The place was very clean and comfortable and all the staff I encountered where extremely pleasant.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear Janet D., Thank you for sharing a wonderful 5-STAR review of the DoubleTree by Hilton Boston-Westborough! I will be thrilled to share your comments with our team. We look forward to having you with us again in the future! Sincerely, Melissa C. Front Desk Supervisor More 

1 review
5 of 5 stars Reviewed December 22, 2014

I have enjoyed my business trip with success of business out come and stress free staying at Hilton Double Tree, Boston. The staff is really great and much supportive. The room is clean and neat. Great internet speed.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear silvakoralaged, We appreciate you taking the time to share a review with our hotel. I'm so glad to hear you enjoyed your recent stay with us and hope to see you again soon! It will be our pleasure to accommodate you. Sincerely, Melissa C. Front Desk Supervisor More 

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Additional Information about Doubletree Hotel Boston/Westborough

Address: 5400 Computer Drive, Westborough, MA 01581
Phone Number:
Location: United States > Massachusetts > Westborough
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Boston/Westborough 3.5*
Number of rooms: 223
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Also Known As:
Doubletree Hotel Boston Westborough
Doubletree Westborough
Westborough Doubletree

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