The room was clean and neat, but too many of the little amenities were frustrating. Internet is not free. Coffee service had no regular coffee (only decaf) and the creamers had gone bad. The Wolfgang Puck coffee maker would not brew all the water but left half behind and then made a horribly annoying fire-alarm-type beeping when it finished. No... more

Great hotel but they charge for local calls and to connect to a phone card....Who does that anymore. Come on Double Tree, no more stupid charges like that. Besides that, the rooms are great and the staff is good. more

Even if I had not snagged this hotel on Priceline for the unbelievable price of 45.00 plus some fees, I would still give it the highest of ratings. I walked into a sparkling lobby, was checked in efficiently (along with the warm signature chocolate chip cookie) and spent the night in a comfortable room. Shower was great and top of... more

The Doubletree Hotel Boston/Westborough far exceeded my expectations. Though I am a fan of Doubletrees in general, this location was clean, quite, convenient and comfortable. I got a corporate rate at the hotel and paid $130 per night for a two-full bed room, but believe the standard rate was about $165. It would have been well worth it. The room... more

I stayed for 2 nights at the double tree west borough in Jan 2009. It is a standard Double tree hotel with a nice lobby. The rooms are not too great and the bed is average. Their restaurant is very good though. Every time I have stayed at this hotel, I visit their pool and health club. Health club is... more

We took our family for a road trip to Boston and rather than stay in Boston we stayed here on a last minute booking since it was closer to our home and cheaper than staying in the City. The hotel is in the middle of a technology business area so it is one of several hotels in the area and... more

I stayed here for a conference. The staff was very nice. The room was ok. The bathroom was tiny, with hardly any counter space, but had been updated with granite (the tub was not, as it had enamel that was worn off and quite outdated tile in the shower.) Small tv by today's standards. Overall, a fine stay, but I... more

My stay couldn't have been any better. The customer service was outstanding from the moment we walked in the door until we left. The beds were comfortable, rooms were spotlessly clean, the towels were some of the best I have had in a hotel...soft and oversized. Ate in the restaurant and again the service was extraordinary. The food was average... more

We stayed here one night on our way from New Jersey to Maine. Normally, I wouldn't write a review for a hotel I stayed at less than 12 hours. However, I must tell you about the excellent customer service we received at the front desk. This was the first hotel we looked at when we got off the exit. My... more