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Doubletree Hotel Boston/Westborough

3.5 of 5 5400 Computer Drive, Westborough, MA 01581
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Certificate of Excellence 2014
Doubletree Hotel Boston/Westborough
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Doubletree Hotel Boston/Westborough
Doubletree Hotel Boston/Westborough
Doubletree Hotel Boston/Westborough
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400 reviews from our community

Traveler rating
    135
    166
    68
    21
    10
See reviews for
105
41
24
205
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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ashburnham, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very clean rooms, nice staff, excellent heating system. The hotel was full of hockey families for a tournament and the staff were very accommodating. There is a special room in the basement for the kids to play knee hockey and the Pool was great, there was a lifeguard on duty all weekend. it would be nice to have some slightly... More 

Review collected in partnership with DoubleTree by Hilton

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Sarasota, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have been staying at the Double Tree Westborough for trips to the area for three years now. The staff remembers me by name and treats me like family. My only complaint is the outlets in some of the rooms are old and don't hold a plug well. I always find enough outlets but sometimes they are not convenient. Not... More 

Review collected in partnership with DoubleTree by Hilton

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Longmeadow, MA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Pleasant reception, though parking unusually limited due to snow, snow and more snow. Room was as advertised, clean, quiet and comfortable. To the minute wake up call. Late evening bar food was unexceptional, but I arrived 15 minutes before closing, so understandable. Breakfast was really good--food far more than adequate but the service staff was truly outstanding--I made a point... More 

Review collected in partnership with DoubleTree by Hilton

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Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear Christopher M., Thank you for taking the time to share your thoughts about our property. It will be my pleasure to share your comments with our staff and management team here at the DoubleTree by Hilton Boston-Westborough. We are thrilled to hear that you found our accommodations to your liking, and that you received superb service while dining at... More 

Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Provides what you come to expect as your home away from home in this area. Doubletree is pretty consistent in its amenities and service. This does not change for this hotel. Great service. Quick check-in.

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Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear Richard S., Thank you for taking the time to share a review of the DoubleTree by Hilton Boston-Westborough. We are delighted to be your "home away from home" in the Westborough area. Our management and staff works tirelessly to provide each of our guests with the most attentive service and comfortable accommodations. It will be our pleasure to accommodate... More 

Fort Lauderdale, Florida, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stay at this Doubletree on a regular basis. It is consistently a pleasant experience. The staff is competent, courteous and professional. Excellent breakfast. My last stay after an overnight snow storm, I was pleasantly surprised to find the snow cleared off my car by the hotel!

Review collected in partnership with DoubleTree by Hilton

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Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear Bruce T., Thank you for sharing such a wonderful review of the DoubleTree by Hilton Boston-Westborough. Our staff truly appreciates your continued loyalty to our property and the Hilton Family brand of hotels. I am delighted to hear that you are consistently pleased with our accommodations and courteous staff, it is our pleasure to be of service to you!... More 

Round Rock, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Quiet room, good service. I stayed here due to the proximity of the business trip. The hotel is nice, has plenty of amenities and the staff are friendly and quick. I will be back again next time and would recommend this to other business travelers.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear Justin M., Thank you very much for taking the time to review our property! I'm thrilled to hear you enjoyed your stay with us and found our staff friendly and accommodating to your needs. We will be delighted to have you back with us again in the future! Sincerely, Melissa C. Front Desk Supervisor More 

Buxton, United States
1 review
4 of 5 stars Reviewed January 23, 2015

Easy access off 495, 90, 290 and 9. Made for a perfect middle to meet people coming from other states. Food was great, only down fall on food was the bartender in the bar seemed a lot more attentive to the ball game then customers. Also I think $4 for a cup of tea is a bit high! You can... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear Julianna P., Thank you for taking the time to share your recent experience with us! We're glad you found our property idyllic for your travel purposes, I hope you enjoyed your time at our property. Please accept our apologies for the service you experienced while dining in our on-site restaurant, and be assured that your comments will be shared... More 

west glens falls, United States
1 review
5 of 5 stars Reviewed January 16, 2015

great place to stay and work. meals are good and feels like home. everyone is very helpful and friendly. their snow plowing services to keep the parking lot and drives clear are faster then the DPW street plows

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear Steven C., Thank you for such a wonderful review of the DoubleTree by Hilton Boston-Westborough! Our entire staff will be thrilled to hear your comments. We look forward to having you with us again soon! Sincerely, Melissa C. Front Desk Supervisor More 

Marlborough, United States
1 review
5 of 5 stars Reviewed January 13, 2015

The room as clean, bed was very comfortable, we like the southern sunny side so ask for the Rt 9 side of the building. The restaurant was very pricey. We stayed two nights, and had dinner the first night we arrived. Not many diners, two entrees, two coffees, one desert $ 60 plus tip. Breakfast buffet was $ 13+ each,... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear Kenneth R., Thank you for taking the time to share your recent experience with us! I'm thrilled that you enjoyed your stay at the DoubleTree by Hilton Boston-Westborough, finding our accommodations both clean and comfortable. We appreciate your feedback about our Regatta Bar & Grille, and I will be sure to share your comments with our staff! We look... More 

Wellsboro, United States
1 review
4 of 5 stars Reviewed January 12, 2015

Overall this hotel is great: clean rooms, good food, nice employees. You do have to pay an arm and a leg for internet, however, so don't bank on free wifi. Additionally, if you are travelling for work, the staff were totally unprepared for tax exemption status.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Melissa C, Front Office Manager at Doubletree Hotel Boston/Westborough, responded to this review

Dear Heather G., Thank you for taking the time to share your experience with us. I'm so glad to hear you enjoyed your stay, finding our accommodations clean and comfortable and our staff friendly! Our hotel does, however, offer complimentary internet to all of our guests. A coupon code to be used for this free WiFi access is included on... More 

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Additional Information about Doubletree Hotel Boston/Westborough

Address: 5400 Computer Drive, Westborough, MA 01581
Phone Number:
Location: United States > Massachusetts > Westborough
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Boston/Westborough 3.5*
Number of rooms: 223
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Also Known As:
Doubletree Hotel Boston Westborough
Doubletree Westborough
Westborough Doubletree

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