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All 8 Westborough hotels

Extended Stay America - Boston - Westborough - Computer Dr.

2.5 of 5 Hotel   |   1800 Computer Drive, Westborough, MA 01581 (Formerly Extended Stay Deluxe)
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62%
Ranked #5 of 8 hotels in Westborough
A recent review
3 of 5 stars Reviewed February 17, 2014
SCIII Bolton, United Kingdom
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50 people have reviewed this hotel

Traveler rating
    6
    22
    12
    6
    4
See reviews for
12
7
7
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
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  • Any
English first
Bolton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 17, 2014

I checked in and got ready for a shower after a long journey. An inmate on the ground floor decided to start cooking and set off the fire alarms. In the interests of propriety I put on some clothes and met all the other guests on the front drive. The police and fire brigade soon joined us and eventually we... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies regarding your lost pajamas and our lack of response. We strive to always respond to our guests and there needs. Still, we are pleased that you found the staff to be friendly and that you enjoyed your first stay in... More

Cotuit, Massachusetts
1 review
4 of 5 stars Reviewed January 31, 2014

The staff was friendly and happy. The room was comfortable and convenient. The location was perfect for the business I had in the area. It was right off two major highways. I would stay there again. It had a very homey feel.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

Thank you so much for posting a review of our hotel. I’m happy that our staff was able to provide you with an enjoyable stay. It’s great to hear that you enjoyed your comfortable room and our convenient location. It would be our pleasure for you to repeat your experience with us in the future. More

Weston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2013

Loved this place - great staff, excellent location - large, clean room. Felt like home. Kitchen was convenient and there were enough utensils and plates for basic meals. It's a hotel, not a bed and breakfast so I wasn't expecting anything more than the basic tea/coffee, oatmeal breakfast offerings. The laundramat was clean and everything functioned well. The bed was... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

Jon - I appreciate you taking the time to write such a wonderful review. I am glad to read that you were pleased with the room and the service that our staff provided. We strive to provide our guests with a “home away from home” and I'm so happy we accomplished that goal! The staff and I would like to... More

Waldoboro, Maine
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2013

Nice spacious room, well fitted out with living area, full kitchen (a little low on cooking supplies), comfortable king bed, and good bath. Staff friendly and helpful. Stayed only one night, but would definitely consider this for longer stay. Much more space than any regular hotel room, and cost the same or less. Nothing luxurious, but all in good shape.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the friendliness of our staff and the accommodations we provide. I'm so happy that you found your room to be comfortable and would stay with us again! Thank you for choosing Extended Stay Hotels. We hope to see... More

Indianapolis
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 19, 2013

We stayed here 6 nights for a quickly planned family trip in the area. I was skeptical after reading reviews, but we had reserved the room through priceline and it was too late to cancel. I had called ahead and asked for a non-smoking room and they told me they couldn't guarantee it because they were booked full the first... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

The staff and I appreciate your kind remarks regarding your stay with us. I am glad to read that you were pleased with your accommodations and our hotel overall. Thank you again for sharing your experience with us, we enjoy receiving all feed back regarding guest stays. We would love to see you again, should your travels bring you back... More

trumbull ct
2 reviews
2 of 5 stars Reviewed September 3, 2013

skip this place- grungy common areas and disinterested staff. The convenience of a kitchen was nice, but overall the room felt dirty. No paper products and had to call for bed linen for fold out bed The breakfast grab and go feature was ok The location was confusing There are 3 of these Extended stay places within a couple miles... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

I appreciate you bringing your experience to our attention. I am happy to hear that our full kitchen was convenient to your needs. I was disheartened to read that the cleanliness of the hotel did not meet your expectations and that the staff seemed indifferent to you and your needs. Please accept our apologies. As this hotel’s manager, I can... More

San Francisco, California
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 11, 2013

We were checking in late at night as our flight was delayed, but we quickly got our room keys. The staff was usually nice and polite. The room was definitely on the smaller side of what we had experienced in other Extended Stay hotels. Though the room featured a nice hardwood floor and a small dish washer, it strongly smelled... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

Thank you so much for sharing your experience with us. I'm glad that, while your room was set up a little differently than you were used to at our other properties, we were able to provide you with a clean room and a comfortable experience. As well, it is great to know that you enjoyed all of the amenities our... More

Contributor
17 reviews 17 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 15, 2013

I have stayed at several Extended Stay’s (E-S’s) across the country and have found the brand to be a great choice in every instance. I really like having a kitchen and being able to do my own cooking as opposed to being forced to eat out every evening. It’s NOT like being at home, but it’s better than being stuck... More

Was this review helpful? Yes 1
South Burlington, Vermont
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 4, 2013

I needed a hotel for the night, saw the sign and stopped. The grab and go breakfast was decent and the staff was polite. The room furnishings and rug are old and the rooms smelled musty. General surfaces were clean but corners and picture frames were not. When the toilet was flushed it sprayed my legs and the shower curtain... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

Thank you for taking the time to write a review of your stay. I am so glad that you found our staff to be polite and that you enjoyed our grab-and-go breakfast. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. To uphold our company's... More

Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2013 via mobile

The rooms are excellent value for money and the staff is very good....especially Rabecca and Suzan at the front desk have been most considerate and their hospitality was perfect during our week's stay..

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our staff. I truly appreciate your comments regarding the staff and that you enjoyed our hospitality during your stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the... More

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Additional Information about Extended Stay America - Boston - Westborough - Computer Dr.

Also Known As:
Extended Stay Deluxe - Westborough Hotel
Extended Stay Deluxe - Westborough Hotel Westborough
Address: 1800 Computer Drive, Westborough, MA 01581 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Massachusetts > Westborough
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Westborough
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Boston - Westborough - Computer Dr. 2.5*
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