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Hampton Inn and Suites Cape Cod - West Yarmouth

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99 Main Street Route 28, West Yarmouth, MA 02673
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Hampton Inn and Suites Cape Cod - West Yarmouth
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609 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntington, New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our room was very clean and spacious. Quality linens. Comfortable bed. Only drawback was noise from pool area at night due to loud music. Breakfast was basic and more fresh fruit would be welcome. Staff was very accommodating and friendly. Location was excellent and central to the entire Cape. Minutes from Hyannis. Many restaurants nearby.

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Conowingo, United States
5 of 5 stars Reviewed 2 days ago NEW

Can't believe the friendliness and professionalism of the staff at all the Hampton Inns we have stayed in during our travels from the West to East coasts. Would recommend anyone on the road stay and relax and be refreshed for the next days travel!

Review collected in partnership with Hampton

Was this review helpful? Yes
Western Massachusetts
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was able to mix business with pleasure on a recent one night stay here. Early morning meetings left the days free to enjoy the Cape. This is one of the newer hotels on the Cape. Great maintenance is standard here so I saw no mold, mildew, or wear and tear from beach loving vacationers that I have seen at... More 

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Wellesley, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything about this hotel was excellent, from the moment we walked through the door! Staff was very friendly and helpful. Free breakfast buffet in the morning was great, although a little crowded at the end. We would definitely stay here again.

Review collected in partnership with Hampton

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Poughkeepsie, New York
Level Contributor
169 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I decided to take a last minute trip to the Cape a week ago. Due to the high tourist season, we were limited with our hotel options and decided to stay in the Hampton Inn. This was our first time staying in a Hampton Inn and have only heard good things from others. Unfortunately, the experience was... More 

Was this review helpful? Yes 1
Melissa W, General Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

Please accept my sincerest apologies for the frustrations you endured while staying at our hotel. I assure you that our team goes above and beyond for every guest and it was certainly not our intention for you to have an experience with us that did not meet your expectations. Our Guest Service Agents do the best they can to provide... More 

East Stroudsburg, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We enjoyed the amenities of this hotel. Very friendly and helpful staff. Everything was very clean and comfortable. Great indoor pool and whirlpool. It was a pleasure to come back to this hotel every night to relax after a busy day sightseeing in Cape Cod. We will definitely return!

Review collected in partnership with Hampton

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Boston, Massachusetts
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed with our daughter for a few nights. We usually stay at a beachfront resort but our daughter really wanted the jacuzzi room so we tried this Hampton. The second day of our trip, the bubbles stopped working. A quick trip to the desk and the staff came back to the room with me and with a few twists... More 

Was this review helpful? Yes 2
Melissa W, Front Office Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

Dear Lovetotravel2001b, Thank you for taking a moment to share your experience with our hotel with the TripAdvisor community! We are pleased that you decided to stay with us and that you enjoyed your trip. We do apologize that the Jacuzzi wasn’t working but I am glad we were able to get it working right away. We are pleased that... More 

New York City, New York, Usa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

excellent hotel destination, quality of hotel - high, however its breakfast has dropped a bit since last stay, but that should not a person`s decision, because it is a quality property. location of the hotel is excellent

Review collected in partnership with Hampton

Was this review helpful? Yes
Melissa W, Front Office Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

We appreciate the time you took to review our hotel, Victor A. We are pleased to hear you enjoyed your third trip with us! We appreciate that you decide to stay with us when you are in the West Yarmouth area. We sincerely apologize if the breakfast was not up to par, we will be sure to share the feedback... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for three nights in August . We have vacationed in Hyannis/West Yarmouth many times, and almost always choose a Hampton Inn when ever we travel. We were very happy with our stay at this hotel with one exception. When we got to our room, there was a distinct odor. My wife thought it was... More 

Was this review helpful? Yes 1
Melissa W, General Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

Thank you for letting us know about the smell in the room. It is certainly something I will look into immediately. I am sorry that it had a negative impact on your experience with us. We are thrilled that every other aspect of your stay exceeded your expectations and can assure you this is not a normal occurrence at our... More 

Hartsdale, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Again like July check in did not go the way I was hoping. We drove from New York and arrived early after 5 hour drive. It was 12 noon and I knew it was too early to check in. I went to front desk to ask for early check in and of course was told it's a 4pm check in.... More 

Was this review helpful? Yes 2
Melissa W, General Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

Thank you for taking the time out of your day to share your experience on TripAdvisor. I am so disappointed to see that we fell short of your expectations. I have shared your concerns with our entire team and we are committed to improving in the areas where you addressed concern. We certainly do not feel that, at any point,... More 

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