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Hampton Inn and Suites Cape Cod - West Yarmouth

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99 Main Street Route 28, West Yarmouth, MA 02673
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Hampton Inn and Suites Cape Cod - West Yarmouth
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Hampton Inn and Suites Cape Cod - West Yarmouth
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574 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Franklin, MA, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

This hotel is very well taken care of from the rooms down to the grass outside the hotel. Everything is very up to date. They offer an outdoor pool with a bar that serves hamburgers and hotdogs as well. They have fun smores by their fire pit at night and serve fresh baked cookies at night time. Great added touch... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Melissa W, Front Office Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

Dear Jenna F, Thank you for taking time to share your experience with our hotel with the tripadvisor community. We are glad you enjoyed your stay and took full advantage of our outdoor pool/bar area. We appreciate the positive feedback as we hope we have another opportunity to provide you with hotel accommodations in the future. We hope to see... More 

renton, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

The hotel was clean and the staff was very friendly. I thought the location was good. We used the shuttle to go to the beach and that worked out well. I thought the breakfast could have been better. Overall I would recommend this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Melissa W, Front Office Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

Dear Renee D, We appreciate the time you took to review our hotel after your recent stay with us. We are pleased to hear that you enjoyed your stay and even took advantage of our local shuttle, and we hope you enjoyed the beach! We would love the opportunity to provide you with hotel accommodations again in the future and... More 

Mission Viejo, California
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This was a last minutes so we had no choice. Now I know why this hotel still has rooms available for the week of Jul 4th... The hotel is not that well upkeep. You see crack walls, tiles, dents, etc. The room is clean, thanks to the house keeping staff. There is practically no insulation between the rooms and doors.... More 

Was this review helpful? Yes 1
HamptonInnCapeCod, General Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

Please accept my sincerest apologies for your experience at our hotel. I am sincerely surprised to see the description of your stay. Would you please get in touch with me to provide me with additional information. I want to make sure we take care of this right away and need more information to address it properly. I can be reached... More 

Western Scotland
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Location: good for loads of things in the Cape. Staff: attentive, friendly, proactive and really made an effort. Breakfast: fresh, plenty of choice, cold and hot buffet, loads of fruit as well. Room: spotless, plenty of room and comfortable beds. Would I stay again? Absolutely with no hesitation. Only small thing was volume of music at outside pool which I'm... More 

Was this review helpful? Yes
Melissa W, Front Office Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

Thank you for your review of our hotel after your recent stay with us Slippylizard. We are happy to hear you enjoyed our hotel and took advantage of our amenities. Our breakfast hosts will be glad to hear you enjoyed their breakfast buffet and our staff appreciates the positive remarks you made. We will address the volume of the music... More 

Long Island, NY
Level Contributor
270 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 1 week ago

Pleasantly surprised. Very nice staff and Hampton Inn on the Cape. Expensive during the summer, but it's the Cape. My only issues was a bit of "moldy" smell in my first room, but otherwise all good. Clean, nice staff, easy location. Would stay here again.

Was this review helpful? Yes
Melissa W, Front Office Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

Dear smcptravels, Thank you for reviewing our hotel after your recent business trip with us. We are happy to hear you enjoyed our staff on your recent stay. We do apologize if you were not completely satisfied with the smell in the room, we will be addressing this issue with the housekeeping department. We hope we have the opportunity to... More 

Framingham, Massachusetts
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed in this location several time, varying seasons. The staff is always professional and accommodating. The facilities are great, in good condition. Never had a problem. The breakfast is just ok, but seeing as it's included it will suffice - at best. Good location and can't wait to return. Comfy beds, nice bathrooms, good toiletries.

Was this review helpful? Yes
Melissa W, Front Office Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

It was a pleasure to have you back with us Vicky F and thank you for your feedback. We happy to hear you always enjoy your stay when visiting us on the Cape, from our beds, to our breakfast and staff. We will share your positive feedback with our staff and it will help encourage us to continuously strive to... More 

Lakefield, Minnesota
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

After a long flight and a long drive we arrived at our rental home near the beach. Shoved suitcases in door and went to beach to watch sunset. Upon returning to rental, discovered it was infested with spiders. So I got on Google and found Hampton inn in west Yarmouth. I called the number and a wonderful young lady answered,... More 

Was this review helpful? Yes 1
Melissa W, Front Office Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

Randy M, Thank you for taking the time to review our hotel after staying with us. We are SO glad that Danielle was able to help you through a difficult situation. We can understand your frustration with traveling so far and being tired and not being able to enjoy you rental home but we are so glad we were able... More 

Watertown CT, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Our family stayed the same week last year at this same hotel..Last year we were so pleased with everything. There was a bar at the pool area with a fire pit burning smores and guitar music. It made us want to spend more time at the hotel with the family. It allowed us to meet other hotel guests and my... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Melissa W, Front Office Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

Thank you for sharing your feedback with us on TripAdvisor, John P. Please accept our sincerely apologies that the bar area was not opened when you were here recently. For safety purposes the fire pit is only lit when there is a bartender on duty. We do intend to have it open for the remainder of the season, weather permitted.... More 

Espoo, Finland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Stayed two nights with 3 children. Room was fresh and clean, breakfast good and the staff was very helpfull. We had not remembered to request an extrabed but staff fixed it somehow, even there weren't at first any available. I really appreciated the effort!

Was this review helpful? Yes 1
Melissa W, Front Office Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

Thank you for taking time to review our hotel after your recent stay with us Kirsikka15. We are happy to hear we were able to find you a rollaway for you and your children! We are pleased to hear you enjoyed your stay with us. We hope we have the opportunity to provide you with hotel accommodations again in the... More 

Port Jefferson Station, New York, United States
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

Rooms were very nice. Complementary breakfast was okay. The indoor pool and outdoor pool were a little on the cold temperature side. Whirlpool was nice. I actually enjoyed the fresh cold fruit water in the lobby when coming and going from the hotel. I would recommend this to anyone with family or couples. The hotel is near all locations along... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Melissa W, Front Office Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this review

Dear KyleR518, Thank you for sharing your experience with our hotel for the TripAdvisor community. We are so glad to hear you enjoyed the fresh fruit water, it’s a nice special touch! We will have the maintenance department check on the water temperature in both pools, so thank you for bringing it to our attention. We hope we can provide... More 

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