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All 19 West Yarmouth hotels

Cape Point Hotel

3.0 of 5 Hotel   |   476 Main Street, Route 28, West Yarmouth, MA 02673
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Cape Point Hotel
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Ranked #7 of 19 Hotels in West Yarmouth
A recent review
4 of 5 stars reviewed 2 days ago
golfbmw Cranston, Rhode Island
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327 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cranston, Rhode Island
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a buddies golf trip. First time back to this area of the Cape in years, and we always stayed here. It's not luxury, but among typical Cape Cod Motels it stands out. Clean, comfortable and easy to get to many of the mid-cape golf courses. Nice indoor pool and jacuzzi.Breakfast Cafe is very good. Would return. The... More

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Tiverton, Rhode Island
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

After going to the Cape Point Hotel for 20 years and giving our married children gift certificates so that they could stay there and bringing along friends so that they could enjoy the hotel as we had. I would think they would consider us good customers. This past weekend we experienced terrible situation. Our adjoining rooms were infested with what... More

Was this review helpful? Yes 5
Paul_S41922, Manager at Cape Point Hotel, responded to this review

I was personally involved with this complaint.Earlier,Novi came into my office, to tell me she had to move two connecting rooms due to nats on the outside screen on one of the rooms She moved them upstairs. One of the husbands, insisted he wanted connecting rooms Novi explained to him, she did not have any of that type rooms left.... More

NJ
Top Contributor
60 reviews 60 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at the Cape Point for two nights while were in the area to attend a wedding. The staff was fairly friendly, however the accommodations themselves were not ideal. The first thing we noticed was a stain on the bedding in our room. My husband went to ask the front desk if we could get new bedding while we... More

Was this review helpful? Yes 3
Paul_S41922, Manager at Cape Point Hotel, responded to this review

We investigate every review to see what we have to do to improve our customer service. The employees, who talked to you, said they would not say that to customer.Trust me the GM laid down the law The truth of the matter, the bedspread should be replaced if it was stained. I understand why you were mad and I apoligize.However,... More

Chicopee, Massachusetts
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the first time we have stayed at the Cape Point a sister hotel of the Mariner. We were pleasantly surprised with the amenities of the hotel. A nice pool with a lounge over head and a café for breakfast. No need to go anywhere else on a rainy day. The room was clean and comfortable and the staff... More

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Senior Contributor
28 reviews 28 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

If you're coming to the Cape and looking for luxury accommodations, you're probably going to want to pass this place by. However, if you're just looking for a place to lay your head in between beach fun and activities, then this place will do. Cape Point is an older hotel. We got a double queen room when we came to... More

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Boston, Massachusetts
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Girls weekend less than fantastic, hotel is really showing age lots of water stains both on ceiling and carpeting. Dips and sways in room floors. The Internet was very spotty and front desk was less tha helpful, they appeared to be more interested in what was on their computers than helping guests. The breakfast was very good asude from slow... More

Was this review helpful? Yes 3
Paul_S41922, Manager at Cape Point Hotel, responded to this review

I am sorry you had a so so weekend.The rugs stains we kept up with this summer. We must have missed your room .We used our rug machine so much, it had to be taken to the rug doctor.The maids are reporting, that our guests are bringing more food into the rooms than everbefore The stains we are finding are... More

Pomona Park, Florida
Top Contributor
98 reviews 98 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice rooms with well planned space and good bath vanity area. Refrigerator in room but no microwave or coffee pot. Coffee was available 24/7 in the lobby where there is a beautiful big Koi pond with a waterfall. There is a really nice, large, indoor pool and a great hot tub. There is no breakfast included with room but there... More

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Paul_S41922, Manager at Cape Point Hotel, responded to this review

Carole thank you for your comments. Public relation people do not write as well as you do. I was very impressed, We recently change coffee vendors .I did talk to the cafe staff about your comment. You have not been the ony one to complain. The are trying diffent blends to come up with a good one. We will go... More

Chapel Hill, North Carolina
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here 4 nights as part of a bus tour of the Cape--so I didn't book the room. Hotel staff were great. The facility could use some updating, however. The fitness room is dingy with no towels, clock, and little equipment. The rooms are basic at best (at least have a refrig but no coffee maker in the room).... More

Was this review helpful? Yes 2
Paul_S41922, Manager at Cape Point Hotel, responded to this review

Well it is nice that northeast people treat southerners with southern hospitality I think you were expecting a fitness club, The Cape Point is a 116 room hotel. The fitness room is free and has a treadmill, stairmaster, rowing machine, a bike and two elliptical machines. There is also a 7 station workout machine.We have a water cooler and tv... More

Delaware
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We recently had a 3 night stay at this hotel during an organized trip. I had the mistaken impression that we would be near the water since we were staying on the cape. Nope!! Silly me!! This hotel is not near the water and doesn't really seem to be near anything. I also thought it would have some shops around... More

Was this review helpful? Yes 2
Paul_S41922, Manager at Cape Point Hotel, responded to this review

The group you came with have stayed at the Point for at least 5 years. In fairness to the hotel you seemed to be more disappointed about Cape Cod than the hotel. Once again, you should have asked the front desk, is the shopping near and where is the ocean. They would have told you, that there is a small... More

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed September 16, 2014

very close to beach, okay price for off season, clean room but can hear every noise in the hallway. horrible wi-fi. beds were comfortable and decent pillows. will go there again. not impressed with television channels offered

Was this review helpful? Yes
Paul_S41922, Manager at Cape Point Hotel, responded to this review

i appreciate your comments about our beds and pilows. I know I am full of excuses, but we had very few complants about our wi fi this summer. It appears you went on our neighbors wi fi, The motel next to us has an unsecured site You would be albe to get on the internet but because the signal is... More

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Additional Information about Cape Point Hotel

Address: 476 Main Street, Route 28, West Yarmouth, MA 02673
Location: United States > Massachusetts > Cape Cod > West Yarmouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cape Point Hotel 3*
Number of rooms: 116
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Also Known As:
Hotel Cape Point
Cape Point West Yarmouth
Cape Point Hotel West Yarmouth, Cape Cod, MA

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