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All 19 West Yarmouth hotels

Cape Point Hotel

3.0 of 5 Hotel   |   476 Main Street, Route 28, West Yarmouth, MA 02673
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Cape Point Hotel
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Ranked #7 of 19 Hotels in West Yarmouth
A recent review
5 of 5 stars reviewed 5 days ago
Noreen5k Quincy, Massachusetts
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331 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Quincy, Massachusetts
1 review
5 of 5 stars Reviewed 5 days ago NEW

We were once again delighted with our mini vacation to Cape Point Hotel. The hotel is run under the leadership of Steve who is always accessible to his guest. Hotel is clean, the staff is friendly and always willing to help. The food in the cafe is WONDERFUL!! Many room sizes to fit your families needs. Pool and hot tub... More

Was this review helpful? Yes
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just spent a great weekend at this hotel. Their service was excellent. We had a large group there for a reunion and they made our weekend very special. The rooms were clean and the public areas very nice. The check in was easy and they were very pleasant. I would definitely use this place again. Large indoor pool for year... More

Was this review helpful? Yes 1
Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you Bridgewater high school class of 1974.The buzz around the hotel, was that your group were cool .It was nice to hear ,that our staff made your special weekend a sucess. Remember you guys are getting better not older The Cape Point is available for your 50th reuion. More

Southampton, United Kingdom
Top Contributor
128 reviews 128 reviews
116 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Cape Point is at the far western end of West Yarmouth so convenient for Hyannis too. The rooms were a little on the dark and gloomy side and there was no in-room coffee (why?) but the reception staff were friendly, there was coffee available in reception all day and - this is what got my "very good" conclusion -... More

Was this review helpful? Yes 2
Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you onward traveler for your review. It is nice to hear from someone from the UK. We appreciate that you felt the hotel was worth the rate you paid.We do not recieve alot of complaints of not having coffee makers in the rooms Our guests like the fact that we have coffee available 24 hours a day. We would... More

Litchfield, Connecticut
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I had another very nice stay this past summer. We are always pleased with the overall convenience, amenities, and value provided by the Cape Point. We would definitely recommend staying here.

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Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you Mark B for your honest .assement. It was nice to hear,that you felt that Cape Point offers a good value for the tariff you paid. John Arbuckle says, you get what you pay for. More

Cranston, Rhode Island
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a buddies golf trip. First time back to this area of the Cape in years, and we always stayed here. It's not luxury, but among typical Cape Cod Motels it stands out. Clean, comfortable and easy to get to many of the mid-cape golf courses. Nice indoor pool and jacuzzi.Breakfast Cafe is very good. Would return. The... More

Was this review helpful? Yes 2
Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you for your comments. The Cape Point is known for its golf packages. I do appreciate your comments about our cafe and indoor pool.. I am surprised ,you did not mention our Loft Bar. Golfers usually like to meet up there, to discuss their good and bad shots of the day. More

Tiverton, Rhode Island
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 17, 2014

After going to the Cape Point Hotel for 20 years and giving our married children gift certificates so that they could stay there and bringing along friends so that they could enjoy the hotel as we had. I would think they would consider us good customers. This past weekend we experienced terrible situation. Our adjoining rooms were infested with what... More

Was this review helpful? Yes 6
Paul_S41922, Manager at Cape Point Hotel, responded to this review

I was personally involved with this complaint.Earlier,Novi came into my office, to tell me she had to move two connecting rooms due to nats on the outside screen on one of the rooms She moved them upstairs. One of the husbands, insisted he wanted connecting rooms Novi explained to him, she did not have any of that type rooms left.... More

NJ
Top Contributor
62 reviews 62 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed October 16, 2014

We stayed at the Cape Point for two nights while were in the area to attend a wedding. The staff was fairly friendly, however the accommodations themselves were not ideal. The first thing we noticed was a stain on the bedding in our room. My husband went to ask the front desk if we could get new bedding while we... More

Was this review helpful? Yes 3
Paul_S41922, Manager at Cape Point Hotel, responded to this review

We investigate every review to see what we have to do to improve our customer service. The employees, who talked to you, said they would not say that to customer.Trust me the GM laid down the law The truth of the matter, the bedspread should be replaced if it was stained. I understand why you were mad and I apoligize.However,... More

Chicopee, Massachusetts
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 15, 2014

This is the first time we have stayed at the Cape Point a sister hotel of the Mariner. We were pleasantly surprised with the amenities of the hotel. A nice pool with a lounge over head and a café for breakfast. No need to go anywhere else on a rainy day. The room was clean and comfortable and the staff... More

Was this review helpful? Yes
Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you for your fair and honest review.Things have slowed down for the season and we are in the process of improving the property for next season.We appreciate, when a satisfied guest takes the time to tell tripadviser readers the CAPE POINT is a nice place to stay.I did not say we were perfect but who is. More

Senior Contributor
30 reviews 30 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 13, 2014

If you're coming to the Cape and looking for luxury accommodations, you're probably going to want to pass this place by. However, if you're just looking for a place to lay your head in between beach fun and activities, then this place will do. Cape Point is an older hotel. We got a double queen room when we came to... More

Was this review helpful? Yes
Paul_S41922, Manager at Cape Point Hotel, responded to this review

The Cape Point is not a luxury hotel and you do not advertise that it is. The Point s rate that holiday weekend was $119 for four people The Chatams Bar Inn at $400 to $600 a night is a luxury hotel. However, we appreciate your kind comments and suggestions. The maids agree with you that the coverlets are ugly.We... More

Boston, Massachusetts
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 10, 2014 via mobile

Girls weekend less than fantastic, hotel is really showing age lots of water stains both on ceiling and carpeting. Dips and sways in room floors. The Internet was very spotty and front desk was less tha helpful, they appeared to be more interested in what was on their computers than helping guests. The breakfast was very good asude from slow... More

Was this review helpful? Yes 3
Paul_S41922, Manager at Cape Point Hotel, responded to this review

I am sorry you had a so so weekend.The rugs stains we kept up with this summer. We must have missed your room .We used our rug machine so much, it had to be taken to the rug doctor.The maids are reporting, that our guests are bringing more food into the rooms than everbefore The stains we are finding are... More

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Additional Information about Cape Point Hotel

Address: 476 Main Street, Route 28, West Yarmouth, MA 02673
Location: United States > Massachusetts > Cape Cod > West Yarmouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cape Point Hotel 3*
Number of rooms: 116
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Also Known As:
Hotel Cape Point
Cape Point West Yarmouth
Cape Point Hotel West Yarmouth, Cape Cod, MA

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