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Cape Point Hotel

3.0 of 5
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476 Main Street, Route 28, West Yarmouth, MA 02673
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Free Hot Breakfast
Cape Point Hotel
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Ranked #6 of 20 Hotels in West Yarmouth
A recent review
5 of 5 stars reviewed 1 week ago
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359 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Never told there was a kids tournament couldn't use pool even after 10 when kids were supposed to be out of pool. No WiFi staff was very rude and was told different things Bantu diff staff felt like I was being lied to. Also manager called us a liar to our face he said we were told a bout tournament... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

What a great vacation. They made all golf arrangements for six of us. The rooms in the hotel are clean and modern. Free cable TV enabled us to watch all the sports we wanted. The service was excellent and the breakfast can't be beat. We will be back.

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Leominster, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Just returned home from a long weekend stay at the Cape Point. It had been a few years since our last visit and we were pleased to note the same great service that we had come to expect from the past. The breakfast cafe is a real plus. Delicious food served promptly and efficiently in a friendly manner no matter... More 

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Boston
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in town for a folk music concert and was greeted warmly by the staff. Loved the free coffee in the lobby, the koi pool with all the fish ("Fish do not like money" so don't treat their habitat like a wishing well!) Located right on Route 28, it is right near a CVS and LOTS of great lobster... More 

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Paul_S41922, Manager at Cape Point Hotel, responded to this review

The koi pond is a favorite of our guest .I noticed most people enjoy watching our fish before that actually check in . Thank you for mentioning that the Cape Point is in a great location. I sometimes think, people do not reliaze that the Cape is known for the arts.Did you sing along . More 

Hanover, Massachusetts
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I attended a weekend women's retreat held at Cape Point. It was a great experience. The rooms were clean and comfortable and the meeting room was just right. The breakfast cafe was a pleasant surprise with a fresh cooked to order menu with many choices. The hot tub and heated pool were enjoyable. One really nice amenity was the coffee... More 

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Paul_S41922, Manager at Cape Point Hotel, responded to this review

It is nice to hear once again, from someone that enoyed our meeting facilities. Our staff prepares well in advance for you meeting requirements before your arrival.As once said before, our food is the best keeped secret.Thank you for comments Hamgal.I do like your name. More 

Grafton, Massachusetts, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 1, 2015

pool was warm and clean...room was average but the breakfast was not even average...service was average...location was in a great place. it said it had kids activities but there weren't but there were a lot of kids to play with

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Paul_S41922, Manager at Cape Point Hotel, responded to this review

Jay, I do agree that our indoor pool is the best. I am disappointed that your impression of the café is not the typical comment we get from our guests. I am confused about your comment about kid’s activities. The hotel only advertises kids activities during school vacations. We do have a game room that has coin operated machines that... More 

Providence, Rhode Island
2 reviews
4 of 5 stars Reviewed March 31, 2015

We switched our long standing "family weekend" (about 25 of us) from the same hotel for nine years to this one. Nice play, used the banquet room on Saturday for a nominal fee, good service. Breakfast rooms prices are great, service is wonderful and food is delicious. An older place, but clean and had all the areas we wanted (pool,... More 

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Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you Jenn for your review. The hotels best kept secret, is functions such as your family reunion.The Cape Point has three function rooms available for meetings or family get togethers.The food and service at the cafe is always rated superb. Hope to see your family next year. More 

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 21, 2015

I never stayed at a hotel for such a short time and was treated so rudely. Made reservation for my husband's birthday and requested an early checkin. Was told no problem. Called day of arrival and was laughed at and said couldn't guarantee the room would be ready. We killed time at the mall and checked in after 3 pm.... More 

Was this review helpful? Yes 5
Paul_S41922, Manager at Cape Point Hotel, responded to this review

I am always concerned when the hotel receives a bad review. The management team had I am always concerned when the hotel receives a bad review. The management team had a meeting to discuss your concerns. This is what we determined. You were told that if the room was ready that you could check in but if it was not... More 

Travelers are raving about these West Yarmouth hotels

2 reviews
5 of 5 stars Reviewed March 18, 2015

The staff at Cape Point Hotel went above and beyond to make our stay memorable. I attended a conference at Cape Point in February, and it was the perfect place. The room was very comfortable, the food and service was fantastic, and the conference room was perfect for our training.

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Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you Michael, for your comments about your conference you attended. The Cape Point usually caters to one group at a time. This gives us the ability to concertrate on that group.The staff 's concerns were with your conference only. We work very hard to have excellent service and good food. The up side for the hotel is we meet... More 

Norton, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 10, 2015

Stayed there September 2014, and was very good. Great location, dunkin doughnuts next door. Seagull beach was great, and the indoor pool was relaxing. Beds not the most comfy, however not a deal breaker.

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Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you Ed for your review. It was nice to hear that you enjoyed what the hotel has to offer. The Cape is a nice place to relax and visit in the winter.You and your wife are young at heart. The typical senior citizen prefers to be here when the are no children in the hotel. More 

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