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All 18 West Springfield hotels

Hampton Inn West Springfield

2.5 of 5 Hotel   |   1011 Riverdale St, West Springfield, MA 01089
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Ranked #1 of 18 Hotels in West Springfield
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 23, 2013
Olivia S Portland, ME
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304 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn West Springfield
See the most recent reviews
Portland, ME
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 23, 2013

Great room, great complimentary breakfast. Very nice pool. Staff were helpful. Only complaint is the fitness room with three machines, one of which did not work--and a large TV wasn't hooked up properly and did not work. Good location with restaurants in walking distance. Would return.

Review collected in partnership with Hampton

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Raynham, United States
1 review
5 of 5 stars Reviewed July 17, 2013

I was very pleased with my stay at the Hampton Inn at this location. The room was comfortable and clean. The staff was outstanding. The breakfast was surprisingly good. I would recommend this location to anyone for business or pleasure.

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West Springfield, Massachusetts
1 review
5 of 5 stars Reviewed July 12, 2013

I was having an issue with the door not fully closing in my room and the front desk offered to either change my room entirely or have maintenance come up and fix it. I opted for the fix, and the gentleman came up. There was a lot of adjusting of the hinges and other parts of the door and frame... More 

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Bergen, United States
1 review
5 of 5 stars Reviewed July 12, 2013

Love the white duvets that are on the beds. You know that the beds are clean. They get changed every visit along with the sheets. Means the world to me. Snacks and freshly made warm chocolate chips cookies every night Mon.-Thur. with a nice cup of coffee always available are also great.

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Tucson, Arizona
Top Contributor
73 reviews 73 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 11, 2013 via mobile

My friend chose the Hampton Inn due to the proximity to attractions we were visiting. The hotel was clean, new, & nicely decorated. The service was professional & prompt. Having a refrigerator & microwave in the rooms was a nice touch. The only drawback to our room was the size of the beds. They were full sized :-(. Again, I... More 

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A TripAdvisor Member
5 of 5 stars Reviewed July 2, 2013

We highly recommend this hotel, everything was perfect and the staff most accommodating and kind. The breakfast buffet that was served was nicely done. The rooms were nicely furnished and extremely clean and comfortable. The hotel is accessible to quite a few restaurants and shopping.

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Groton, Connecticut
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 1, 2013

We have stayed at this property consistently for years and always have received excellent service and clean rooms. The only negative comment I might make is attention to detail. It appears that our room had a short circuit with a faulty microwave. Could this have been detected by routine maintenance checks between occupancy? Maybe. Maybe not. Staff addressed this promptly... More 

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inverness, scotland
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 30, 2013

Arrived here for a one night stay during our tour of new England. Staff on reception were very helpful in finding a room on the ground floor as I could not manage the stairs and the lift was out of service due to a power failure . room we were given was spotless with a huge comfortable bed. Breakfast in... More 

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Bristol, United Kingdom
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 30, 2013

Arrived at the hotel travelling from Stowe. The reception was great its an amazing hotel with shops all around some estate or mall as they called it . The room was perfect , comfy beds , cleanliness was 1st class. The best sleep since on holidays. the breakfast was included and self service , we made our own waffels an... More 

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WARNER ROBINS, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2013

Excellent facility and helpful staff that is centrally located to nearby Westover Air Reserve Base in Chicopee or The Naismith Memorial Basketball Hall of Fame in Springfield. Great breakfast offered every morning and a snack/meal is provided every evening. You can release stress in the fitness center or swim a few laps in the pool. You can ship/receive packages via... More 

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Additional Information about Hampton Inn West Springfield

Address: 1011 Riverdale St, West Springfield, MA 01089
Phone Number:
Location: United States > Massachusetts > West Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
Number of rooms: 125
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Also Known As:
Hampton Inn West Springfield Hotel West Springfield
West Springfield Hampton Inn

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