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All 18 West Springfield hotels

Hampton Inn West Springfield

2.5 of 5 Hotel   |   1011 Riverdale St, West Springfield, MA 01089
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Hampton Inn West Springfield
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85%
Certificate of Excellence 2013
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226 people have reviewed this hotel

Traveler rating
    114
    71
    23
    11
    7
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63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Caro
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Very clean, comfortable room. The desk staff was always helpful. Complimentary breakfast was great, lots of choices. Would definitely stay here again. Lots of great restaurants located close by. Easy on/off to the expressway.

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Clean, comfortable, quiet, classy. Free internet access appreciated. The bed was very comfortable. Lots of variety in the complimentary breakfast room. Would have liked tea bags along with the coffee in the room but it was very nice in general. Check in was easy and check out even easier. I would recommend this hotel to anyone. They even accept dogs.

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed here and while searching for a lost item in my room, I came across a condom wrapper on the floor. Although I told management and requested another room, he said they were they were sold out. I had to sleep in that room. It made me wonder: if they cannot simply vacuum the floors, what else didn't they... More

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Sharon T, Manager at Hampton Inn West Springfield, responded to this review

Thanks for your feedback regarding your stay at the Hampton Inn. We apologize for the poor experience you had during your recent visit to the Hampton Inn. We work hard to ensure every guest has a pleasant visit and we are sorry the issue you encountered prevented this. We have shared your comments with our facilities team and we are... More

Springfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a great hotel, I have stayed many times over the past few years. It is always clean, quiet, and with awesome staff that make it a pleasure to stay and nothing is better when you travel for business. They had free pizza for dinner when I got there & breakfast in the morning

Review collected in partnership with Hampton

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Boston, Massachusetts
Top Contributor
50 reviews 50 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose this because of it's centralized location to the diff places I had to go to, including drills and had a little time to shop and visit family. Breakfast was good. Loved the fact that the room did have a mini fried and micro.. Other hampton inns do not offer that. Their fitness center is small, treadmill, eliptical and... More

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Wilbraham
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Hampton Inn overnight with my daughter and was pleasantly surprised at the quality, cleanliness, friendliness of staff, and all around great experience. I've stayed in many upscale hotels and several don't compare to what I found here --- I'll definitely be back!

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Framingham
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

No complaints, everything was nice, clean, warm, comfortable. The complementary breakfast was not to elaborate, waffles, cereal, juice, coffee, etc. Hotel is located next to a very active shopping plaza with several places to eat and a Stop and Shop.

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Pleasant Valley, New York
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 9, 2014

We use Hampton Inn whenever possible. We are here for a NBA WOMEN'S BBC Tournament. Room rates are $50.00 cheaper then in the city. Greeted by friendly desk clerk. She had a broad smile and was very efficient. Room was clean and quite pleasing. Another good choice!

Was this review helpful? Yes 3
houlton,maine
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 2, 2014

The hotel overall was a good traveling experience. the rooms were clean and well kept. Also the morning buffet breakfast has a full breakfast and if you don't have time you can get a breakfast to go..

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Hoboken, NJ
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2014 via mobile

Showed up with a melting down 3 year old & a not healthy Mom. Needed to unload my car, my kiddo was screaming and trying to run & mom needed to rest. The lovely women at the desk took my name, handed me a key & said, "I'll take care of you when your settled"...with a smile! Then, this saint... More

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Additional Information about Hampton Inn West Springfield

Also Known As:
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
West Springfield Hampton Inn
Address: 1011 Riverdale St, West Springfield, MA 01089
Phone Number:
Location: United States > Massachusetts > West Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in West Springfield
#2 Business Hotel in West Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
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