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All 18 West Springfield hotels

Hampton Inn West Springfield

2.5 of 5 Hotel   |   1011 Riverdale St, West Springfield, MA 01089
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Ranked #1 of 18 hotels in West Springfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Benedict H Flushing, United States
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256 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Flushing, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

had to stay here due to overbooking. normally this is priced out of my allowance, and for some reason it was on the dot that day. I am glad because it was a pleasant stay. If they were able to negotiate the price with me, I would stay more frequently. Place was just as clean as the competitor.

Review collected in partnership with Hampton

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Long Island
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hamtpon Inn's are my "go to" hotels. I honestly have to say this one left me disappointed. The room was clean, but didn't have that fresh just cleaned smell I have come to expect. The front desk staff was very nice and accomodating. The breakfast also left us disappointed. It was not as well attended to, and didn't have the... More

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Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here on business recently. Hotel convenient to interstate and restaurants. Rooms were clean and functional, although a little small compared to other Hamptons I've stayed at. Fitness center was suitable, with individual tv monitors, etc. Front desk was helpful in accomodating my room request. Breakfast I found a little lacking, with minimal offerings and a help staff that was... More

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New York, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff here is great and accommodating. I always feel welcome. Great breakfast and staff again very helpful. Room is always clean and one of the nicer gyms and the Hilton Honors program is one of the better programs.

Review collected in partnership with Hampton

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Columbus, Indiana
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My son and I were headed to NYC and decided to stop in Springfield for the night and also visit the Basketball Hall of Fame. We stayed on a Sunday night. Check in was quick and the desk clerk was nice. The room was clean and the beds were comfortable. The location was nice for a couple of reasons. Were... More

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Middleboro, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

I was given keys to a room that were already occupied, cauising distubance to the guests in those rooms. I found the rooms to be dirty and they didn't change ny sheets each night. In addition, I had to listen to barking dogs in adjacent rooms. I won't stay here again.

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Sharon T, Manager at Hampton Inn West Springfield, responded to this review

Please accept our sincere apologies for the poor experience you encounter last weekend. I will be sharing your comments with our team, so we can work on immediate improvement. At the Hampton Inn we take pride in providing the best lodging and services to our guest, so our lapses during your stay are being taken seriously. I would be delighted... More

Stoughton, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

What a great place to stay. The staff made it even more enjoyable. Erica was helpful and very pleasant. And Jamie was very nice to my husband when he was up in the middle of the night and could not sleep. We will definitely stay there again next year if we are able to.

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1 review
5 of 5 stars Reviewed 3 weeks ago

We just finished up a wonderful stay at this hotel. The hotel is very nice, but the staff is what really made the stay fantastic! Erica Rosado and Kat were top of the line with their customer service. They and all of the other staff members were excellent, from housekeeping to maintenance. The rooms were clean and comfortable. The breakfast... More

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Fredericton, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed here several times as a stopover while traveling to New York State from New Brunswick, Canada. I can't imagine a better hotel for this purpose. Close to the Mass. Turnpike, very comfortable beds, quiet, helpful and efficient staff, decent breakfast (nice that it starts early, at 6 am), restaurants nearby, and reasonably priced.

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Brookline, Massachusetts
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My son and I stayed here this spring during his basketball tournament and we both were impressed by how comfortable this inn is, and how friendly and accommodating the staff was. My only complaint is that a lot of the best parking spaces are reserved for a Hampton Inn club, and therefore not used and wasted, while you have to... More

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Additional Information about Hampton Inn West Springfield

Address: 1011 Riverdale St, West Springfield, MA 01089
Phone Number:
Location: United States > Massachusetts > West Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
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Also Known As:
Hampton Inn West Springfield Hotel West Springfield
West Springfield Hampton Inn

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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