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All 18 West Springfield hotels

Hampton Inn West Springfield

2.5 of 5 Hotel   |   1011 Riverdale St, West Springfield, MA 01089
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84%
Ranked #1 of 18 hotels in West Springfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Alyssa D Fall RIver, United States
  • Reviews (263)
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263 people have reviewed this hotel

Traveler rating
    134
    82
    27
    13
    7
See reviews for
79
51
21
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Fall RIver, United States
1 review
4 of 5 stars Reviewed 1 week ago

I definitely recommend this hotel to anyone. Although the pool is outside, it’s okay for the summer time. The rooms are very nice and the come with everything you need. The breakfast is amazing, most the staff is great, and overall you can't be disappointed. The location is great as well. Next to all restaurants, you can walk anywhere !

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Wakefield, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel has definitely seen better days, needs a bit of freshening and brightening up, but what makes it a must place to stay is the staff, they are Courteous, anxious to please, quite helpful and super nice! The have a complimetary breakfast that is varied, but always juice, coffee, yogurt, bagels, muffins, pancakes etc. The hot breakfast varies with... More

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Boca Raton, Florida
Top Contributor
434 reviews 434 reviews
31 hotel reviews
183 helpful votes 183 helpful votes
3 of 5 stars Reviewed 1 week ago

A clean room, with simple furnishings and comfortable bed. Good local service, decent complimentary breakfast. It's amazing what a simple formula Hilton has, but it is invariably effective. Hilton stands behind the quality of every Hampton Inn.

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Princeton Junction, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was exceptionally friendly and helpful. We arrived in pouring rain, and were greeted very warmly. We arrived late, but still got a great room. Possibly the first hotel I've stayed in that had a well-functioning air conditioner that did not rumble through the night. It was nice that this hotel has many perks with local restaurants. We used the... More

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Ct
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staff are professional, efficient and go above and beyond to meet guest's requests. We continue to stay here frequently and have found the facility/rooms clean and well maintained. Breakfast has above average choices of hot and cold items. Good selection of teas but did miss the absence of English Breakfast tea. Check-in and Check-out were very efficient. Thank you for... More

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Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was my first time staying in a Hampton Inn. I would highly recommend this hotel to anyone traveling in this area. I was late checking in l had called ahead and told the staff that I was going to be late. Driving from Indiana with my handicap daughter and my two grandson s 1 and 3 years old. I... More

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Boston, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I'm in the Springfield area anually for my religious convention. I always love staying at the Hampton Inn W. Springfield. I can walk to the strip mall for groceries, food & a little shopping. The staff was very friendly. The complimentary breakfast at Hampton Inn's are always enjoyable. My only issue with this location is they don't have an indoor... More

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Flushing, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

had to stay here due to overbooking. normally this is priced out of my allowance, and for some reason it was on the dot that day. I am glad because it was a pleasant stay. If they were able to negotiate the price with me, I would stay more frequently. Place was just as clean as the competitor.

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Long Island
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hamtpon Inn's are my "go to" hotels. I honestly have to say this one left me disappointed. The room was clean, but didn't have that fresh just cleaned smell I have come to expect. The front desk staff was very nice and accomodating. The breakfast also left us disappointed. It was not as well attended to, and didn't have the... More

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Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here on business recently. Hotel convenient to interstate and restaurants. Rooms were clean and functional, although a little small compared to other Hamptons I've stayed at. Fitness center was suitable, with individual tv monitors, etc. Front desk was helpful in accomodating my room request. Breakfast I found a little lacking, with minimal offerings and a help staff that was... More

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Additional Information about Hampton Inn West Springfield

Address: 1011 Riverdale St, West Springfield, MA 01089
Phone Number:
Location: United States > Massachusetts > West Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
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Also Known As:
Hampton Inn West Springfield Hotel West Springfield
West Springfield Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
125

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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