We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn West Springfield

2.0 of 5
Hotel website
Hotel deals
1150 Riverdale Street, West Springfield, MA 01089
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Quality Inn West Springfield
View Map
Add Photo Write a Review

96 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Perkasie, PA
Level Contributor
211 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently stayed one night. Our stay was very pleasant. Room was very clean and very big. Beds were also very comfy. Only con was the breakfast. Person working was very friendly and helpful but the pickings were very slim. No bagels were available, and no microwave was available. We would stay again and recommend it. Very reasonable and very... More 

Helpful?
Thank Scrapbooker_in_PA
east coast
Level Contributor
285 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed November 24, 2015

The rooms looked newly renovated,the furniture seemed chic , not old fashioned. The bed was a bit harder than most choice hotels I've been at but not terrible. We had a balcony although it just overlooked the parking lot so no biggie. Room was spacious and clean. Cons: the walls were paper thin. the folks in room next to us... More 

Helpful?
Thank foodfancierEastCoast
Chatham, New Jersey
1 review
5 of 5 stars Reviewed November 17, 2015

If you need rooms in west springfield this is THEE place to stay IF you stayed here in the past it really really changed. all redone nice rooms location is great you can walk to eat the breakfast is excellent and the staff so so friendly you are really at home here. for those who will attend the BIG E... More 

Helpful?
Thank ROBERT Z
Essex, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 29, 2015

Stayed from October 23 2015 till morning of October 25 2015. Yahairda with housekeeping was very pleasant,did more than enough for me,even cleaned my room well I was still waiting for my group to leave as I had asked her to and she remembered to turn on the heat before she left as I had asked her to(I like my... More 

Helpful?
Thank susanjw2015
JANAK D, General Manager at Quality Inn West Springfield, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Waterville
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 19, 2015

Hotel was clean and close to major highways, rooms seemed small and the heating unit kept us awake most of the night as it seemed to kick on and off to often, breakfast was decent. Staff was very pleasant

Helpful?
Thank Patricia S
JANAK D, General Manager at Quality Inn West Springfield, responded to this review

Dear Patricia, I would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I would also like to suggest that next time whenever you are in the area, stay with us... More 

West Springfield, Massachusetts
1 review
5 of 5 stars Reviewed October 12, 2015

Great rooms, service is amazing and very enjoyable stay. Should definitely consider this as your go to. Some great places to see near the hotel are six flag and the Big E is also very close. They have continental breakfast at the hotel and overall great experience.

Helpful?
Thank kay s
JANAK D, Front Office Manager at Quality Inn West Springfield, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I am glad that you enjoyed your recent stay with us. I have shared your comments with my Quality Team, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide... More 

Groton, CT
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 11, 2015

Looked for a place to use my reward points, this one was in the right area, I was able to book two nights with just points. Definitely an older hotel, but they have been upgrading and remodeling. The gentlemen at the front desk were very friendly and helpful. As for the room,it was clean, comfortable and roomy. The bathroom has... More 

Helpful?
Thank Pamela T
Spartanburg, South Carolina
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 17, 2015 via mobile

The room was very nice: new, modern and clean. I was in the third floor facing the interstate. It was terribly noisy. All. Night. Long. I got NO sleep. That said it was reasonably priced. Next time (and I would stay again) I will specify a room on the quiet side.

Helpful?
Thank dennisvan
Warren, Rhode Island
Level Contributor
227 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed September 13, 2015

My first time staying here was in spring while visiting nearby Six Flags (about 10-15 minutes away from hotel). I liked the hotel so much that it has become a tradition to stay here while visiting Six Flags as I live about two hours away. Our first stay was excellent on the fourth floor. I have since stayed on the... More 

Helpful?
Thank Mike M
manhattan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 9, 2015

I was coming back from UMASS heading to Monticello NY so I needed a stop over place. the person at the desk was great and very nice and suggested a great place to have dinner. The room is newly renovated and very clean. I would stay here again if in the area. The pool was nice and clean too...

Helpful?
Thank uppereastsidernyc
Questions? Get answers from hotel staff and past guests. Ask a question

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Business center/function rooms (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near West Springfield
0.1 mi away
Clarion Hotel & Aqua Lagoon Water Park
Clarion Hotel & Aqua Lagoon Wate...
#7 of 18 in West Springfield
3.5 of 5 stars 42 reviews
1.2 mi away
BEST WESTERN Springfield West Inn
BEST WESTERN Springfield West In...
#2 of 18 in West Springfield
4.5 of 5 stars 69 reviews
0.3 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#9 of 18 in West Springfield
3.5 of 5 stars 125 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Red Roof PLUS+ West Springfield
Red Roof PLUS+ West Springfield
#5 of 18 in West Springfield
4.0 of 5 stars 214 reviews
0.2 mi away
Hampton Inn West Springfield
Hampton Inn West Springfield
#1 of 18 in West Springfield
4.0 of 5 stars 416 reviews
2.9 mi away
Regency Inn and Suites West Springfield
Regency Inn and Suites West Spri...
#3 of 18 in West Springfield
4.0 of 5 stars 253 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay