We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 18 West Springfield hotels

West Springfield Knights Inn

1557 Riverdale St, Exit 4, West Springfield, MA 01089
Hotel website
Hotel deals
Hotel amenities
Special Offer
Plan Ahead and Save 15%
West Springfield Knights Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
You added West Springfield Knights Inn to your Saves list
Ranked #16 of 18 Hotels in West Springfield
Write a Review

7 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    1 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Tatamy, Pennsylvania
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed August 1, 2013

The hubby and I love to travel, we just needed a one night stay in West Side. The first room they gave us, the carpets were wet and there were dead bugs in the bathroom. (thankfully they were dead, I guess) We asked for another room, and were moved. They advertise wifi., couldn't connect. The second room was...a room. It... More 

Was this review helpful? Yes 1
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 5, 2013

We have not stayed at this motel yet but booked it well over a month ago. We asked for a confirmation via computer and the person said they didn't know how to do it and someone would have to do it later. Later never came. Today we called again and they do not send out confirmations as they don't have... More 

Was this review helpful? Yes 2
Howell, New Jersey
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 20, 2012

My daughters and I were traveling through MA and needed to stop for the night. It was almost 8:00 and this was the only motel around. I should have left when we were checking in and the girl at the check in desk told me she already gave my credit card back. I insisted she didn't and she insisted she... More 

Was this review helpful? Yes 1
Erie, Pennsylvania
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 9, 2012

The reviews I read on this hotel were good so I did not hesitate to book it. WHen we arrived, the pool had been closed down by the city, there was a hooker making a deal in the parking lot and while the room looked decent, after seeing the people staqying there, we cancelled and drove to another place. I... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 25, 2009

This place is one of the most disgusting places I have ever stayed in. We booked to stay here three nights but I am not sure I can even make it one! The room smells the doors are filthy and I won't even mention the toilet!!!! ewwww I am seriously thinking of staying in the car tonight. I am not... More 

Was this review helpful? Yes 2
boston mass 02101
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 14, 2008

A friend bought us a room at this hotel for one night. I and my wife were attending a function several miles away. Because our friends had paid for it we decided to stay there. I am a very easy person to please and dont ask for much fortunately. We do travel often to this area as we are from... More 

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed June 22, 2003

Far by the worst motel we ever stayed at. The bathroom was filthy with mold on the tile and looked as if it had never been washed. There was dust an inch thick on the window and we were afraid to use the toilet. The wallpaper was stained, the blankets had cigarette holes and it smelled. I would have complained... More 

Was this review helpful? Yes 14
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to West Springfield Knights Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about West Springfield Knights Inn

Address: 1557 Riverdale St, Exit 4, West Springfield, MA 01089
Phone Number:
Location: United States > Massachusetts > West Springfield
Price Range (Based on Average Rates): $
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity and Priceline so you can book your West Springfield Knights Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Knights Inn West Springfield

5 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (5)
Pool/beach area (1)
Room/suite (1)
Hotel & grounds (3)
Hotels you might also like...
Check In Check Out
Price Your Stay