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West Springfield Knights Inn

1557 Riverdale St, Exit 4, West Springfield, MA 01089
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West Springfield Knights Inn
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1 room 1 guest
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9 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    1 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
  • All months
    (9)
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    (1)
  • Jun-Aug only
    (7)
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Boston, Massachusetts
1 review
1 of 5 stars Reviewed June 10, 2015

I have to keep this short because I did not stay here. After a grueling 3 day trip from Florida, my friend and I googled West Springfield motels and this place seemed to have good prices and a pool. We just wanted to crash for about 8 hours and move on to Boston. It was the closest place off 90... More 

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3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 7, 2015

Absolutely terrible. Me and my boyfriend stayed in room 42. The bathroom lights didn't work. We had to unplug a lamp to plug in the fridge. No cover on the windows and everything was all scratched up!!

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Travelers are raving about these West Springfield hotels

Tatamy, Pennsylvania
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed August 1, 2013

The hubby and I love to travel, we just needed a one night stay in West Side. The first room they gave us, the carpets were wet and there were dead bugs in the bathroom. (thankfully they were dead, I guess) We asked for another room, and were moved. They advertise wifi., couldn't connect. The second room was...a room. It... More 

Was this review helpful? Yes 1
BENWOOD
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed April 5, 2013

We have not stayed at this motel yet but booked it well over a month ago. We asked for a confirmation via computer and the person said they didn't know how to do it and someone would have to do it later. Later never came. Today we called again and they do not send out confirmations as they don't have... More 

Was this review helpful? Yes 2
Howell, New Jersey
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed November 20, 2012

My daughters and I were traveling through MA and needed to stop for the night. It was almost 8:00 and this was the only motel around. I should have left when we were checking in and the girl at the check in desk told me she already gave my credit card back. I insisted she didn't and she insisted she... More 

Was this review helpful? Yes 1
Erie, Pennsylvania
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 9, 2012

The reviews I read on this hotel were good so I did not hesitate to book it. WHen we arrived, the pool had been closed down by the city, there was a hooker making a deal in the parking lot and while the room looked decent, after seeing the people staqying there, we cancelled and drove to another place. I... More 

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Amherst
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 25, 2009

This place is one of the most disgusting places I have ever stayed in. We booked to stay here three nights but I am not sure I can even make it one! The room smells the doors are filthy and I won't even mention the toilet!!!! ewwww I am seriously thinking of staying in the car tonight. I am not... More 

Was this review helpful? Yes 2
boston mass 02101
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 14, 2008

A friend bought us a room at this hotel for one night. I and my wife were attending a function several miles away. Because our friends had paid for it we decided to stay there. I am a very easy person to please and dont ask for much fortunately. We do travel often to this area as we are from... More 

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A TripAdvisor Member
1 of 5 stars Reviewed June 22, 2003

Far by the worst motel we ever stayed at. The bathroom was filthy with mold on the tile and looked as if it had never been washed. There was dust an inch thick on the window and we were afraid to use the toilet. The wallpaper was stained, the blankets had cigarette holes and it smelled. I would have complained... More 

Was this review helpful? Yes 15
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5 photos of this hotel

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