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Super 8 West Springfield / Route 5

2.0 of 5
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1500 Riverdale Street, West Springfield, MA 01089-4640
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Super 8 West Springfield / Route 5
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Ranked #10 of 18 Hotels in West Springfield
A recent review
3 of 5 stars reviewed 1 week ago
113nancyp Oceanport, New Jersey
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171 reviews from our community

Traveler rating
    13
    42
    55
    31
    30
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55
38
13
41
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Date | Rating
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  • All months
    (171)
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Contributor
17 reviews 17 reviews
12 hotel reviews
1 of 5 stars Reviewed 1 week ago

I only stayed one night and would not recommend to anyone else. Rooms were dirty sleeper on top of bed spreads. We had multiple rooms they were all in the same shape. We moved to another local hotel for the rest of our stay

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Travelers are raving about these West Springfield hotels

Oceanport, New Jersey
1 review
3 of 5 stars Reviewed 1 week ago

Rooms were small but clean; had mini-fridge and flat screen TV; decor was nice and overall the front staff was pleasant. Breakfast was minimal continental variety but served the purpose and was sufficient for all visitors. Excellent value if you just need a place to sleep.

Review collected in partnership with Super 8

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Springfield, Massachusetts
1 review
1 of 5 stars Reviewed 3 weeks ago

My stay was disappointing. no microwave in room. Called front desk about wi-fi ,front desk clerk made me feel.like it was x a chore to give infirmatoon. Went to check out at midnight and was greeted by "ya" This will be the last time I stay at this hotel.

Review collected in partnership with Super 8

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1 review
3 of 5 stars Reviewed 3 weeks ago

I've stayed here before but this time wasn't so great. The room we were in had bugs on the inside of the window sill. The smoke detector was hanging from the ceiling. There was no hair dryer where there should have been!

Review collected in partnership with Super 8

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Ellicott City, Maryland
1 review
2 of 5 stars Reviewed 4 weeks ago

Even in our non smoking room we could barely take a deep breath because of the smell of smoke. 4 days after being home most of belongings that were in the room still smell of smoke. Our smoke detector precariously dangled from the ceilings. More than one spider crawled on our pillows as got ready for bed.

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Marlboro, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The overnight stay was OK..rooms were clean and spacious. Shower drained very slow. Breakfast area was neglected. Everything was empty very early. I suspect that there are many welfare people staying at this Hotel and that they used up all of the food early. Wasn't until after breakfast hours that the front desk attendant cleaned up. So don't expect to... More 

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