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Super 8 West Springfield / Route 5

2.0 of 5
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1500 Riverdale Street, West Springfield, MA 01089-4640
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1 room 1 adult
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Super 8 West Springfield \/ Route 5
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224 Reviews from our TripAdvisor Community

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Bay Shore, New York
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel goes down in quality every year. This year many guest appear to be monthly stays with arguing, kids running around and a less than desirable customer base. Windows only lock with a stick, that was broken in my room. Complained and told they were out of sticks so I had to get a 2" x 4" from my... More 

Helpful?
Thank V2242QNjohnm
Brimfield, Massachusetts
1 review
2 of 5 stars Reviewed 3 weeks ago

Checked in to find I was given a room that hadn't been cleaned yet or a room that was in use. Got another room, toilet seat hanging on by one bolt. Young couple down the hall kept fighting in the hallway all night, he was drunk and locked her out, she kept threatening to call the police. Front desk did... More 

Review collected in partnership with Super 8

Helpful?
Thank 600ronaldw

Travelers are raving about these West Springfield hotels

Chicopee, Massachusetts
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 12, 2015

We reserved this motel for friends coming for out of town to visit for the weekend. The rooms were very clean and the staff was very nice. It was quiet through the night no problems at all. We were a little worried about the cleanliness of the place, but these rooms were very clean, smelled clean not musty and the... More 

Review collected in partnership with Super 8

Helpful?
Thank Brenda V
Berwick, Maine
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 11, 2015

We were looking for a great value while attending the BigE, and we found it here. There was nothing fancy about this hotel, but it was clean and quiet. The wifi could use some improvement and the rooms a face lift, and the phone in our room did not work. The location is nothing to get excited about, but there... More 

Helpful?
Thank Deb D
Tucson
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 5, 2015

Located very conveniently to everything of interest in and around Springfield MA. The room I stayed in was clean, but badly in need of some upgrades, both cosmetically and functionally. The price was reasonable , and the staff was amiable. The breakfast array could use some help.

Review collected in partnership with Super 8

Helpful?
Thank AlanTucson
Providence, Rhode Island
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 1, 2015

Clean place but shoddy surroundings. Staff nice, breakfast decent for the money (CARBS! Waffle maker, toast, cereal, muffins, yogurt, fruit, coffee, juice). I smoke, but stay in nonsmoking room and smoke outside; smoking rooms were stinky even in the hall, but you'd get that in any hotel/motel that has smoking rooms. Our room had nice clean sheets and no odor.... More 

Helpful?
Thank Snazzalicious
Hartford
1 review
1 of 5 stars Reviewed September 30, 2015

Property in serious state of disrepair-the whole place smelled funky-furniture and decor from the 70's and old and shabby

Review collected in partnership with Super 8

Helpful?
Thank kimberlyc779
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