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All 18 West Springfield hotels

BEST WESTERN Springfield West Inn

2.5 of 5 Hotel   |   429 Riverdale St, West Springfield, MA 01089 (Formerly Days Inn West Springfield)
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Ranked #2 of 18 Hotels in West Springfield
A recent review
5 of 5 stars Reviewed September 29, 2014
gmk516 Boston, Ma
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14 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for BEST WESTERN Springfield West Inn
See the most recent reviews
Boston, Ma
2 reviews
5 of 5 stars Reviewed September 29, 2014

We stayed here after going to the Big E so we wouldn't have to drive home late at night. Great hotel newly renovated. Pleasant staff very helpful. Room was spacious, bed was comfortable. Great Price. Worth it to stay after a long day at the fair.

Review collected in partnership with Best Western

Was this review helpful? Yes
Neesha P, Front Office Manager at BEST WESTERN Springfield West Inn, responded to this review

Dear gmk516 Thank you for your review. I am glad to hear that your experience was nothing but GREAT! We look forward to welcoming you back soon and I will be sure to share your review with our team. Sincerely Tawfik Ridwan More 

Merrimack, NH, United States
1 review
5 of 5 stars Reviewed September 28, 2014

Stayed 2 nights while visiting The Big E. The hotel had been recently updated into a Best Western and everything looked new. The standard room was larger than what is offered at many hotels. The expanded continental breakfast included eggs and sausage and make-your-own waffles in addition to the traditional continental menu items. The hotel was quiet and the between... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Neesha P, Front Office Manager at BEST WESTERN Springfield West Inn, responded to this review

Dear Kenneth P Thank you for sharing this great review of your recent stay here at Best Western Springfield West inn. We loved having you with us and are thrilled that you enjoyed the accommodations and service you received while with us. I will be sure to share your kind words with our entire Hotel team, and speak for everyone... More 

Rindge, New Hampshire
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 14, 2014

We stayed at this hotel while attending the BigE. The BigE is a 17 day event with a visitor count of over 1 million people. One would expect thar hotel rates would be at premium levels due to supply and demand. However, the room rate was reasonably priced and the room we were in was recently renovated. The room was... More 

Was this review helpful? Yes
westspringfield429, Front Office Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. It is great to hear that you have enjoyed your stay with us. We just finished our renovation two weeks before the Big E started, so all of our rooms and public spaces are brand new. Rest assured that we will... More 

Tarrytown, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 9, 2014

Just a basic one night stay. Nothing to complain about. The hotel seems like it was recently renovated. Staff was very friendly. Everything was clean and in order. The only thing to say is the LED clock in Room 208 had a bad display,but I could still tell the time.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
westspringfield429, Front Office Manager at BEST WESTERN Springfield West Inn, responded to this review

We would like to thank you for sharing your honest and detailed feedback about your stay. We sincerely apologize for any inconvenience the led alarm clock may have caused. Thank you for bringing this to our attention so we were able to resolve the issue. We also appreciate your great comments about the hotel! Again, we appreciate all your comments... More 

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Additional Information about BEST WESTERN Springfield West Inn

Address: 429 Riverdale St, West Springfield, MA 01089 (Formerly Days Inn West Springfield)
Phone Number:
Location: United States > Massachusetts > West Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Springfield West Inn 2.5*
Number of rooms: 53
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Also Known As:
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma

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