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BEST WESTERN Springfield West Inn

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429 Riverdale St, West Springfield, MA 01089 (Formerly Days Inn West Springfield)
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BEST WESTERN Springfield West Inn
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30 Reviews from our TripAdvisor Community

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Traveler rating
    16
    12
    2
    0
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11
8
2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chula Vista, California
Level Contributor
136 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent five nights at this Best Western while attending the National Square Dance Convention at the Mass Center a short distance away. We chose this property over others closer to the convention because it was much more reasonably priced and yet still only a short drive away. It was much more economical to stay here and pay for parking... More 

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toronto
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

Clean,comfortable rooms. The beds comfortable, the bathrooms small,but adequate.The staff friendly,and accommodating. Breakfast just basics...toast,cereal, jam no cheese or peanut butter,waffles,and some type of eggs.Coffee tea,juice and milk. Close to restaurants. Mall not too far away. Would stay again!

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virginia, United States
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel is extremely clean and everything is new. Breakfast, i have had better at other BW. Location is easy off/on Rt. 91 although construction going on Rt. 5 is," well construction. " I would stay there again when visiting family or friends.

Review collected in partnership with Best Western

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Staten Island, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice establishment would recommend it to someone else. Very clean, Reasonably priced and a staff that goes above and beyond to accommodate your need while staying there. We were very happy and satisfied with the hotel.

Review collected in partnership with Best Western

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Hartford, Connecticut
Level Contributor
121 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here after a concert at MassMutual Center. They allowed us to check in late, after the concert. They were doing work on the pool so we weren't able to go in, but the rooms were clean, updated, and comfortable. We had adjoining rooms with one King on one side and 2 doubles on the other. Both rooms were... More 

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Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 14, 2015

It was clean would stay again bath rooms were small. I would recommend to others. It a place I would only stay a few nights. Staff was nice and helpful. WiFi was un reliable at times. Parking lot is on the smaller side.

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nrtwcprr, General Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2015

Stayed for a night on business and everything was great. They are working on the road out front but that was not an issue at all. There are quite a few places to eat nearby and places to shop if that's your thing.

Review collected in partnership with Best Western

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nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. We hope to see you back soon! More 

1 review
5 of 5 stars Reviewed April 29, 2015 via mobile

Great value. Very clean. I loved my stay, place was super clean. Breakfast was awesome. I would definitely stay there again! Staff was very friendly. I recommend Best Western to any one needing to stay in Springfield, only minutes away from downtown.

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nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your feedback on your stay with us. We hope to see you back soon. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

We stayed one night. Nice king bed. We used wi-fi in the room and free computers in the lobby. Breakfast was included, available early--including make-your-own waffles, yogurts, a little fruit. No indoor pool. Handy to I-91 and several shopping areas.

Review collected in partnership with Best Western

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nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for staying with us and for your positive feedback on your stay in West Springfield. Our staff takes pride in our hotel and work really hard to make all of our guests stays enjoyable. More 

Phoenix, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 19, 2015

I have stayed at several Best Western hotels and found this to be one of the best! The showerhead was fantastic, and the overall condition of the facilities was impressive. The staff was also very helpful. Great job with your new remodel!!!

Was this review helpful? Yes 1
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your feedback about your stay. I am happy to see that the room was comfortable and clean. We hope to see you again! More 

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