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BEST WESTERN Springfield West Inn

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429 Riverdale St, West Springfield, MA 01089 (Formerly Days Inn West Springfield)
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BEST WESTERN Springfield West Inn
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BEST WESTERN Springfield West Inn
BEST WESTERN Springfield West Inn
BEST WESTERN Springfield West Inn
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25 reviews from our community

Traveler rating
    15
    8
    2
    0
    0
See reviews for
8
7
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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    (9)
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Contributor
17 reviews 17 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It was clean would stay again bath rooms were small. I would recommend to others. It a place I would only stay a few nights. Staff was nice and helpful. WiFi was un reliable at times. Parking lot is on the smaller side.

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nrtwcprr, General Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed for a night on business and everything was great. They are working on the road out front but that was not an issue at all. There are quite a few places to eat nearby and places to shop if that's your thing.

Review collected in partnership with Best Western

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nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. We hope to see you back soon! More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Great value. Very clean. I loved my stay, place was super clean. Breakfast was awesome. I would definitely stay there again! Staff was very friendly. I recommend Best Western to any one needing to stay in Springfield, only minutes away from downtown.

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nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your feedback on your stay with us. We hope to see you back soon. More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

We stayed one night. Nice king bed. We used wi-fi in the room and free computers in the lobby. Breakfast was included, available early--including make-your-own waffles, yogurts, a little fruit. No indoor pool. Handy to I-91 and several shopping areas.

Review collected in partnership with Best Western

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nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for staying with us and for your positive feedback on your stay in West Springfield. Our staff takes pride in our hotel and work really hard to make all of our guests stays enjoyable. More 

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2015

I have stayed at several Best Western hotels and found this to be one of the best! The showerhead was fantastic, and the overall condition of the facilities was impressive. The staff was also very helpful. Great job with your new remodel!!!

Was this review helpful? Yes 1
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your feedback about your stay. I am happy to see that the room was comfortable and clean. We hope to see you again! More 

Norwalk, United States
1 review
5 of 5 stars Reviewed April 13, 2015

I was so pleased with my experience at this hotel that I'm definitely taking note to stay here again when I am traveling to this area. The staff here was very courteous and helpful-they were easily visible throughout my stay. Also this was a great value for the money as well-and it did not lack anything. Included a nice breakfast... More 

Review collected in partnership with Best Western

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nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for the marvelous review. I will make certain that all of your wonderful observations are shared with our team, they really enjoy the positive feedback from our guests and seeing how their hard work makes a difference for each one. I am happy that our convenient location and amenities made your stay with us enjoyable and worry free.... More 

TEANECK, United States
1 review
4 of 5 stars Reviewed March 26, 2015

The young girl at check in was very pleasant. She even recommended a good steakhouse in the area. Everytime I came in and out she would always welcome us. Next day morning she helped with printing out my boarding passes.

Review collected in partnership with Best Western

Was this review helpful? Yes
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay with us. We hope to see you again in the near future. More 

WATERBORO
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 16, 2015

The outside noisy is a little loud but that is because the hotel is right on a very busy road. It really didn't affect my stay. The hotel is very clean and the woman at the front desk (only member of staff I dealt with was very nice and helpful) I was only there one night but would not hesitate... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in our service and facilities. If you're traveling to our area again soon, don't hesitate to call us. More 

Highland Falls, New York
1 review
4 of 5 stars Reviewed March 15, 2015

Stayed at this hotel with my significant other. Bed was comfortable and bedding was clean. Room was clean and was equipped with fridge, mic, and coffeepot. Nice breakfast in the morning. Fair price and check in staff was helpful. I have stayed here before and will again.

Was this review helpful? Yes
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in our service and facilities. If you're traveling to our area again soon, don't hesitate to call us. More 

L'Orignal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015 via mobile

We booked a room last minute on points. The night staff (we showed up at midnight) was friendly, and quick. Our room 404 was so freshly redone I thought the paint might still be wet. The bed is comfortable, the room quiet. The only two things that aren't perfect, if I have to nit pick, is the counter around the... More 

Was this review helpful? Yes 1
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for the great review! We are glad you enjoyed your stay with us. We hope to see you back soon. More 

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15 photos of this hotel

Management photos: Courtesy of the property manager

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