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BEST WESTERN Springfield West Inn

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429 Riverdale St, West Springfield, MA 01089 (Formerly Days Inn West Springfield)
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Best prices for: 1 room 1 guest
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BEST WESTERN Springfield West Inn
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BEST WESTERN Springfield West Inn
BEST WESTERN Springfield West Inn
BEST WESTERN Springfield West Inn
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20 reviews from our community

Traveler rating
    12
    6
    2
    0
    0
See reviews for
7
6
1
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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    (4)
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    (13)
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    (3)
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Norwalk, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was so pleased with my experience at this hotel that I'm definitely taking note to stay here again when I am traveling to this area. The staff here was very courteous and helpful-they were easily visible throughout my stay. Also this was a great value for the money as well-and it did not lack anything. Included a nice breakfast... More 

Review collected in partnership with Best Western

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nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for the marvelous review. I will make certain that all of your wonderful observations are shared with our team, they really enjoy the positive feedback from our guests and seeing how their hard work makes a difference for each one. I am happy that our convenient location and amenities made your stay with us enjoyable and worry free.... More 

TEANECK, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The young girl at check in was very pleasant. She even recommended a good steakhouse in the area. Everytime I came in and out she would always welcome us. Next day morning she helped with printing out my boarding passes.

Review collected in partnership with Best Western

Was this review helpful? Yes
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay with us. We hope to see you again in the near future. More 

WATERBORO
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The outside noisy is a little loud but that is because the hotel is right on a very busy road. It really didn't affect my stay. The hotel is very clean and the woman at the front desk (only member of staff I dealt with was very nice and helpful) I was only there one night but would not hesitate... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in our service and facilities. If you're traveling to our area again soon, don't hesitate to call us. More 

Highland Falls, New York
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel with my significant other. Bed was comfortable and bedding was clean. Room was clean and was equipped with fridge, mic, and coffeepot. Nice breakfast in the morning. Fair price and check in staff was helpful. I have stayed here before and will again.

Was this review helpful? Yes
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in our service and facilities. If you're traveling to our area again soon, don't hesitate to call us. More 

L'Orignal, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015 via mobile

We booked a room last minute on points. The night staff (we showed up at midnight) was friendly, and quick. Our room 404 was so freshly redone I thought the paint might still be wet. The bed is comfortable, the room quiet. The only two things that aren't perfect, if I have to nit pick, is the counter around the... More 

Was this review helpful? Yes 1
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for the great review! We are glad you enjoyed your stay with us. We hope to see you back soon. More 

Philadelphia, Pennsylvania
Top Contributor
62 reviews 62 reviews
55 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 12, 2015

My first time staying at this hotel...all was perfect. I had a clean and quiet room. The check-in and check-out staff were polite, pleasant and professional. Excellent price/value ratio. Several dining options close to the hotel. I will stay here again when in the area for business.

Review collected in partnership with Best Western

Was this review helpful? Yes
nrtwcprr, General Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay with us. We hope to see you again in the near future. More 

west springfield, United States
1 review
3 of 5 stars Reviewed December 22, 2014

once u get past the front desk and the attitude. the place in comfortable . parking is easy and enough guest were quite lobby was nice except for the a hole work. They want 200 letters to completet so hey are you letters please pry u don't get the front desk guy we had

Review collected in partnership with Best Western

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Scituate, RI
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 25, 2014

The owners and staff were pleasant and helpful. Rooms have been completely refurbished and the place was immaculate. The beds were super comfy with extra pillows which is a must for me. There was no need to ask for extra towels or anything as there was plenty in our room for our weekend stay. The continental breakfast was great with... More 

Was this review helpful? Yes
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank You for choosing to stay with us. Because I know your time is valuable thank you again for taking the time to write such a wonderful review. The whole staff takes pride in making sure your stay is magnificent with us. More 

2 reviews
5 of 5 stars Reviewed November 18, 2014 via mobile

Always a pleasure staying at this hotel. Love the services provided by an amazing team of staff. The breakfast is great. I love the workout room, however I haven't used it yet lol. Overall a great experience every time I use this hotel.

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nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

It's great to hear you enjoyed your stay with us. Your time is valued and we appreciate this review. More 

1 review
4 of 5 stars Reviewed November 17, 2014

The hotel is conveniently located near the downtown area, as well as the local malls, and sites. The employess were courteous, warm, and very friendly. We appreciated the fact that we needed a later check out, which they rendered with no problem. It made our travel experience all the more rewarding, because that burden was lifted.

Was this review helpful? Yes
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback. It was wonderful to hear that you had enjoyed your overall stay with us. It is with your valued feedback that we are able to identify areas where we can improve upon our overall services. We truly pride ourselves on providing a great guest... More 

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15 photos of this hotel

Management photos: Courtesy of the property manager

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