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Clarion Hotel & Aqua Lagoon Water Park

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1080 Riverdale St, West Springfield, MA 01089
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1 room 1 guest
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32 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manning, South Carolina, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I have never stayed in a hotel where guests must pay an extra fee to use the hotel pool, over and above their established room rate...until now. We chose this hotel, because of the water park and pool availability to our grand children even though the rates seemed slightly high. We also felt that being in the Choice Hotel network... More 

Was this review helpful? Yes 2
Stratham, New Hampshire
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I brought my son here specifically because of the arcade & swimming pool area...he was so excited. The arcade only had 3 games working/turned on when we arrived and actually one of those games didn't work at all (and for a dollar a token it's an expensive arcade!). That was disappointing-when I asked an employee about it she replied that... More 

Was this review helpful? Yes 3

Travelers are raving about these West Springfield hotels

Level Contributor
91 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the outside I said yikes. Then I walked in, nice clean and pleasant staff. Went to park came back and the staff made my daughter's security blanket her stuffed animal nice and comfy... Like Disney used too... The water park is small and clean, open weekends and perfect for those under 12. Didn't get to see how crowded ot... More 

Was this review helpful? Yes 1
Sound Beach, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Have to pay $10 per person to use pool all ages we had a 2 yr old price is per day even if your just watching your kids. Would not go here again. No other pool and it closes at 8 pm every night. Room was clean and neat that's about it.

Was this review helpful? Yes 1
Beaufort, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is old but they're trying to make it look better. The inside has been remodeled: new bathroom fixtures, new carpet, beds, TV etc. but you can clearly tell that it's an old building by the cracks in the walls and the ceilings. I did not pay to use the water park but it looked fun with multiple water slides... More 

Was this review helpful? Yes 1
CT
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great price! Newly renovated & clean. Absolutely loved the water park! My family loved it! The lifeguard greeted us and was very friendly. The room was lovely and quiet. The bed was very comfy. The building is still under construction and the parking lot is a bit of a mess which made it intimidating upon arriving. The halls and lobby... More 

Was this review helpful? Yes 1
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here this past Saturday night while we were in Springfield for a basketball tournament. Our room looked recently renovated and was very nice. Unfortunately, we didn't have time to use the water park because of our game schedule and the hours of the water park. The Waterpark looked like it was geared more toward younger kids and the... More 

Was this review helpful? Yes 2
Boston, Massachusetts
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here with my boyfriend & son for one night after a (nightmare) trip to Six Flags. Check in process was smooth, except for the fact that was had to pay extra for a cot. Booking.com said there was no extra charge for it. Room was clean. Bed was comfortable. Water park was VERY small but fun. Breakfast the next... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Rented 2 rooms for my family for 2 nights was charged to much for my stay was told they had a pool only pool was there was in water park and was charged 70 dollars to use the pool which was only open from 4 to 8 there was 3 slides that went in pool I was mislead I don't... More 

Was this review helpful? Yes 1
South Saint Paul, Minnesota
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 11, 2015

Booked a last minute room via Hotelstonight app and got a very reasonable price on the room for the night. Arrived around 11:00 PM and the front desk clerk was very nice and quickly got us checked in. The lobby looked like it was recently remodeled and it looked very nice. The beds were very comfortable we got a nice... More 

Was this review helpful? Yes 1
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