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Clarion Hotel & Aqua Lagoon Water Park

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1080 Riverdale St, West Springfield, MA 01089
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1 room 1 adult
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Clarion Hotel & Aqua Lagoon Water Park
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42 Reviews from our TripAdvisor Community

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5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I stayed 6 nights due to a family emergency in the area. From out of state, I didn't have a lot of time to look. I couldn't have found a better place. I have allergies and the room was so clean, I had no problems. The bed was extremely comfortable with quality bedding. The staff was so friendly and helpful.... More 

Helpful?
Thank Jessica W
blackrockinngm
1 review
5 of 5 stars Reviewed 1 week ago

Friendly staff, Quiet, Clean and Cozy rooms. What else you expect? Great stay at Clarion Hotel. Read the reviews in trip advisor. I was not sure about staying but this hotel exceeded my expectations. Thank you for the wonderful stay!

Helpful?
Thank blackrockinngm
Barstow, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I was traveling with my family. Got the best hotel in West Springfield. Great staff! Aqua Lagoon Waterpark in the hotel is great fun for Children. Worth every penny we spent! My kids love the hotel. We will definitely stay again!

Helpful?
Thank Chandra P
North Adams, Massachusetts
2 reviews
4 of 5 stars Reviewed December 4, 2015

Clean..Quiet and comfortable!! Just wish the breakfast time was earlier,at least during the week when allot of people on business have to be at work by 7:00 am and have a little bit of a commute (15min or more and also have to allow for traffic).Only had breakfast once on the 4 days that I stayed there because I was... More 

Helpful?
Thank wcheesbro33
Saratoga Springs, New York
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed November 24, 2015

I booked this hotel for one night for my son who had an interview at the hospital. I booked it for location and star rating. It certainly is not a 3 star hotel. There was no hot water after many attempts, so he was unable to shower and there were only a handful of other guests there at that time.... More 

Helpful?
1 Thank nadine q

Travelers are raving about these West Springfield hotels

Buffalo, New York
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 2, 2015

This was my second stay at this location and I was equally as happy the second time. Coming to town to spend time with my friends and go to the Big E, the Clarion offered the perfect location and activities for my 6-year-old. I’d suggest this location for anyone traveling with kids through Springfield on their way to Boston or... More 

Helpful?
2 Thank Scott N
New Hartford
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 1, 2015 via mobile

I come to this area every 2 weeks for business. I've stayed at all the hotels in this area. This hotel is great! It is very clean, with updated rooms & furniture. The front desk staff is very helpful, and the manager (Isabel G.) goes above & beyond to make sure your stay is comfortable. There's a bar/restaurant so you... More 

Helpful?
2 Thank Ed D
Harpswell, Maine
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed October 10, 2015

My kids saw the billboard for this hotel and were intrigued with the idea of an indoor waterpark so we decided to try it out. We were not impressed. The girls wanted to try the pool out right away. The experience was not a great one. First, we had to pay the extra $10 per child to use the pool.... More 

Helpful?
2 Thank Tracy C
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 9, 2015

"Better value than expected" After looking at negative comments I was hesitant to book here, it turned out to be awesome. I checked other water park Hotels and their package rates were north of $200. Here I booked my room at $89 and paid $40 for water park totals $ 129. This is far cheaper than other water park hotels.... More 

Helpful?
1 Thank Abhishek P
East Otis, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 28, 2015

Beautiful place, clean.... HOWEVER if your a guest you need to pay 10.00 to use the pool! I have never heard of such a thing in my life! I have been to many hotels and have NEVER been charged to use the pool?! Also the Internet was un usable :( Very disappointed and will not be returning !!!

Helpful?
1 Thank Cindy E
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