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Clarion Hotel & Aqua Lagoon Water Park

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1080 Riverdale St, West Springfield, MA 01089
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Clarion Hotel & Aqua Lagoon Water Park
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Clarion Hotel & Aqua Lagoon Water Park
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26 Reviews from our TripAdvisor Community

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Traveler rating
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    9
    4
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    4
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5
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here this past Saturday night while we were in Springfield for a basketball tournament. Our room looked recently renovated and was very nice. Unfortunately, we didn't have time to use the water park because of our game schedule and the hours of the water park. The Waterpark looked like it was geared more toward younger kids and the... More 

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Boston, Massachusetts
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here with my boyfriend & son for one night after a (nightmare) trip to Six Flags. Check in process was smooth, except for the fact that was had to pay extra for a cot. Booking.com said there was no extra charge for it. Room was clean. Bed was comfortable. Water park was VERY small but fun. Breakfast the next... More 

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1 review
1 of 5 stars Reviewed 1 week ago

Rented 2 rooms for my family for 2 nights was charged to much for my stay was told they had a pool only pool was there was in water park and was charged 70 dollars to use the pool which was only open from 4 to 8 there was 3 slides that went in pool I was mislead I don't... More 

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Travelers are raving about these West Springfield hotels

South Saint Paul, Minnesota
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked a last minute room via Hotelstonight app and got a very reasonable price on the room for the night. Arrived around 11:00 PM and the front desk clerk was very nice and quickly got us checked in. The lobby looked like it was recently remodeled and it looked very nice. The beds were very comfortable we got a nice... More 

Was this review helpful? Yes 1
Rochester, New York
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at the Clarion for two nights and had a nice stay. The room was clean and comfortable and the staff was courteous and professional. The beds were comfortable and had a nice assortment of pillows. The breakfast was hot and well stocked, featuring sausage links, french toast, eggs, bacon, waffles and a variety of bagels/toast/danishes. My biggest complaint is... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

After a long day at Six Flags we called to see about getting a room on May 24th. With three little ones and the forecast of a rainy Memorial Day this hotel looked like a great option. When I called I asked about the pool and was told it was an additional fee. The rooms were a great rate so... More 

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Milford, New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 9, 2015

Great indoor water park , it's lot of fun. clean rooms, Complementary full hot Breakfast, The staff were extremely friendly & helpful. we had blast ! will be visiting again with my 4 & 7 year old son and daughter.

Was this review helpful? Yes 1
Hopedale, Massachusetts
1 review
5 of 5 stars Reviewed June 9, 2015

I just wanted to take a minute to complement the superior service we received from the hotel. It included the event coordinator Stefany Scliopou who was always there to assist and provided the best options from the start. The entire staff was overly accommodating with everything. We had a group of 40 people who did not stop commenting on the... More 

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HUNTINGTON
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 4, 2015

Review by an old timer: The Tiki Bar has been replaced by an indoor water park! Hence the new name. Boooo! The Tiki Bar is why we stayed here!! Front of Hotel has been renovated and is very nice. The rear of the Hotel (the Towers) is closed for it's turn at renovations. I'm sure it will be as nice... More 

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Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

This hotel has a mini pond with vegetation by the entrance of the hotel. The lobby is spacious, beautiful and accommodating. The staff was very helpful, my favorite was Isabel-she's very nice and resourceful. OMG! The room was AWESOME! It was a decent size with a king sized bed, TV with cable, coffee, lamps, a refrigerator and microwave. And this... More 

Was this review helpful? Yes 1
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