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Clarion Hotel

3.0 of 5 1080 Riverdale St, West Springfield, MA 01089
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Clarion Hotel
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Clarion Hotel
Clarion Hotel
Clarion Hotel
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118 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Holyoke, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Our annual family Christmas party was held at the Clarion. Most of the family stayed the night and were very happy with the accommodations. The children had a ball in the water park, and so did the adults! The banquet room which we rented was the perfect size, with plenty of room for all 45 of us, and a beautiful... More 

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Springfield, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 21, 2014

I went to a paint and drink class in the bar at this hotel. It was an absolute blast and the service was great. The waitresses were very friendly and prompt. I didn't actually stay the night, but the bathrooms were very nice on the first floor. All of the workers seemed very friendly and it was a great environment.

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Winchendon, Massachusetts
1 review
1 of 5 stars Reviewed November 16, 2014

we arrived Nov. 14th 2014. room was clean, bed's made nice, the room was a little cool , we adjusted the temp. my niece noticed the time had not yet been changed on the clock's . We got settled in , that was the beginning of a sleepless night once the heater reached the set temp. the fan CLICKED on... More 

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2 reviews
1 of 5 stars Reviewed October 13, 2014

There are so many things that went wrong at this hotel that I'll just hit the highlights. At check in I was asked to sign a statement saying I authorized a 12.74% tax, I had already paid for the room on Travelocity and when I questioned this I was told (by the manager) that it was just to show I... More 

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Cresco, Iowa
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2014

I really enjoyed my stay at the hotel. It was old in the area we were located, but it was still clean. The faucet didn't work that great, but it worked. The breakfast was amazing. The staff was very friendly, especially Krystal in the mornings and Rose on the overnight shifts. I was here for work, so did not get... More 

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Boston, Massachusetts
14 reviews 14 reviews
5 hotel reviews
3 of 5 stars Reviewed September 29, 2014

THIS REVIEW IS ABOUT THE BACK BUILDING ONLY - The front buildings had been renovated and seemed nice. The front of this building is a hotel with a built-in water park, which was not in use during the week because it was off-season. We stayed in the back building, which was apparently was dedicated for business travelers. My husband stayed... More 

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Senior Contributor
33 reviews 33 reviews
22 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 26, 2014

I'll start with the good. Bed was comfortable. Linens were clean with no stains. Bath was clean with no bad odors. Flat screen worked well with 40 + channels. A/C worked well, but a bit noisy. Now the bad. Girl at front desk was a bit rude and argumentative. My room was at rear of hotel with the entrance door... More 

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Springfield, MA
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 19, 2014

I have stayed here several times in the past; we actually were stranded here for the October snow storm in 2011 and had excellent service at that time. Rooms were always outdated but we never had an issue with the pool and enjoyed all the amenities. This was after they stopped housing the homeless here after an infant died...Recently we... More 

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Halifax, Massachusetts
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 17, 2014

I have a lot experience with this property as I have stayed here many times over the past ten years, mostly on business. The hotel used to be a Best Western years ago and although it was starting to show it's age then, it was still my favorite in the area because of it's layout, food offerings and interior courtyard... More 

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Senior Contributor
26 reviews 26 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 7, 2014

Good Hotel with slightly outdated furnished but fully functional and clean large rooms. Fitness and Pool area centrally available. Very good service attention and a classical Americain Breakfast buffet.

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Additional Information about Clarion Hotel

Address: 1080 Riverdale St, West Springfield, MA 01089
Phone Number:
Location: United States > Massachusetts > West Springfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 262
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Also Known As:
Clarion West Springfield
West Springfield Clarion

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