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All 18 West Springfield hotels

Clarion Hotel

3.0 of 5 Hotel   |   1080 Riverdale St, West Springfield, MA 01089
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105 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 11, 2013

We have stayed at this property several times in the past. Although the staff is friendly and the beds comfortable, our visit this time was a bit of a disappointment. I understand that the hotel is currently under renovation, however, that doesn't excuse the condition of the rooms. The carpet stained and bathroom not as clean as is should be.... More

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Syracuse, New York
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 9, 2013 via mobile

Great potential once the renovations are done, but they should have closed while they were doing them. The grounds have not been touched and the exterior looks like an abandoned property with overgrown vegetation, broken up driveway, and exterior doors boarded closed. Lobby beginning to look nice, but ends there. After checking in at lobby, had to get back into... More

Was this review helpful? Yes 1
Fairfield, Maine
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 3, 2013

After reading some recent reviews I was nervous about staying here but the staff was friendly, the beds were comfortable and the breakfast was just fine. There were hot options as well as cold. The staff was very apologetic about the renovating going on. Would like to see what it looks like after it is all done.

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed July 31, 2013

The Hotel staff was lovely and the entrance lobby was nice. If you kept your blinders on you would be fine. Property looked like it had been abandoned and they just decided to open up the lobby and a few rooms. Pool, supposedly completed a month before was non existent. Breakfast- provided was not worth it. We went to McDs... More

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old bridge
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 14, 2013

I stayed here because of the pictures of the fitness center I thought it had. I got here only to find the entire front of the building under renovation - fitness center included. The best they would do is give me 10% off of my stay - which is meaningless because my trip is company paid for. This hotel looks... More

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17 reviews 17 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 25, 2013 via mobile

Pretty fair not best but better than others in area. Breakfast sucked but room was clean n comfortable n clerk was very nice and helpful and I appreciated it. Hotel is renovating and is supposed to be evt better. Near stop&shop and Holyoke mall.

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Staten Island, New York
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 5, 2013

I didn't do a research prior to booking this location..Hotel looked abandoned.. The doors leading to the back of the hotel where we stayed for one night was broken...There were no security cameras in the rear of the hotel..So basically, you parked your vehicle at your own risk. Because of that, I parked my vehicle in front of the hotel... More

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Brookline, NH
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 22, 2012

My first and last experience with Hotwire and when I pulled into the parking lot I knew it was not some place I would feel comfortable staying. Very few cars in the parking lot, but people outside drinking beer hanging around the door way. Building in need of repair, lights in the parking lot not working or broken, broken glass... More

Was this review helpful? Yes 1
Winwick, null, United Kingdom
14 reviews 14 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 29, 2012

We stayed her for one night on our tour of New England. The room was clean and comfortable. The food in the sports bar was good, if basic, and the staff friendly. The bill in the morning was a bit of a shock: $3233! They'd put the room number instead of the amount for the food in the sports bar.... More

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Montrose, Pennsylvania
1 review
1 of 5 stars Reviewed October 27, 2012

This hotel is badly in need of a renovation. It has that "old hotel" smell to it that is unmistakable. Also, pay close attention to the multitude of signs that state "Not Responsible for Damage or Loss from Vehicles." They made very sure to cover themselves on this, since they have absolutely no security, the doors where you are supposed... More

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Additional Information about Clarion Hotel

Also Known As:
Clarion West Springfield
West Springfield Clarion
Address: 1080 Riverdale St, West Springfield, MA 01089
Phone Number:
Location: United States > Massachusetts > West Springfield
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 18 hotels in West Springfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel 3*
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