We were in Springfield to check the area out as a possible place to live. We chose this property because it had a kitchen and it provided convenient access to highways. It wasn't dirty, it was just a bit well-used. If there was a quibble, the shower rod was nearly coming out of the wall. If you are staying in... More

We traveled to the Candlewood Suites West Springfield for a dance competition in February. We stayed in a one bedroom suite, it was very nice and comfortable. The staff were nice and the pool was great! Will be back again in 2 weeks

The staff is friendly and the place is clean. The rooms are called 'suites'. Really a hotel room with a small kitchen, a desk and weekly house keeping. Prices are reasonable and the location is convenient. Restaurants within walking distance and drug stores, food stores and more a very short drive away.

We were placed here due to a run-in at the Hampton Inn (see cat related review on the Hampton Inn of West Springfield). They were pet friendly across the board and welcomed us with open arms. The rooms were surprising large and spacious unlike any other hotel I have stayed in. All the appliances were modern and well kept. The... More

My weekend stay was outstanding at the Candlewood Suites in West Springfield, Ma. The rooms were very comfortable and functional. Everything is modern. The staff were extremely accomodating, as well. Other accoutrements include: heated swimmingpool, exercise room and free onsite parking. The price is very accomodating for families and singles with comparable accomodations as pricier hotels. A 4 star choice... More

After a long days work. There is nothing than I like more than a quick and efficient check-in process at my hotel clean rooms are a must and the location must be within 15 minutes of everywhere I need to be: the candlewood suites in west Springfield exceeded nearly all my expectation. The front desk staff were friendly and efficient,... More

This is my second visit to this beautiful place and it was even better than the first i saw a few new faces and they were so warm and friendly I cant wait to head back that side again to enjoy such a welcoming stay. The lady at the reception area was so friendly and we were assisted to our... More

My first encounter was a pleasant, warming smile from the young lady at the front desk ... this was the beginning of my very pleasant stay at this Hotel. The room were immaculately clean, amenities were more than we expected. I enjoyed hearing the welcoming greeting and that refreshing smile from the staff every time I had a reason to... More

Arrived after making my reservation nearly a year in advance, to be told that my reservation had been lost. I have the print down to prove it. Nonetheless, they had no room for us, and suggested they might be able to get us a room at Econolodge,-owned by the same people - which I declined, as it is now used... More