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Red Carpet Inn West Springfield

Certificate of Excellence
560 Riverdale Street, West Springfield, MA 01089
Hotel amenities
Red Carpet Inn West Springfield
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Ranked #4 of 18 Hotels in West Springfield
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 24, 2013
Kyle L Springfield, Massachusetts
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109 reviews from our community

Traveler rating
    47
    36
    14
    9
    3
See reviews for
33
26
11
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Red Carpet Inn West Springfield
See the most recent reviews
Springfield, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2013

This hotel was convienently located right off route 5, I simply needed somewhere to stay while traveling. As soon as I walked in the office to the front desk, I was greeted by a lovely woman who assisted with checking me into my room. She let me know when to be down for breakfast and even offered a wake up... More 

Was this review helpful? Yes 1
red560carpet, Manager at Red Carpet Inn West Springfield, responded to this review

We really strive to be the perfect fit for everyone. The fact that we did exactly what you expected lets us know we're heading in the right direction. Thank you for taking the time to review our hotel and please stop by next time! More 

Springfield, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2013

sometimes you just need to get away. i don't live far from west Springfield but sometimes its good to spend a little money and just enjoy your time. we usual stay at hotels for birthdays what better way for the kids to enjoy there time. we would definetly enjoy another great getaway here with the kids.

Was this review helpful? Yes 1
red560carpet, Manager at Red Carpet Inn West Springfield, responded to this review

Thank you for your review and we're happy your kids had such a great time here! The pool is a wonderful way to spend the afternoon and just get away sometimes. See you guys again soon! More 

Providence, Rhode Island
1 review
4 of 5 stars Reviewed May 28, 2013

I arrived friday 5/24/13 & departed monday 5/27/13 ...... It was a very pleasent & quite stay! I enjoyed my stay very much and loved the jacuzzi in my room with the flat screen tv .... The staff was nice and resepectful & made me feel welcomed ..... I will definatly be back soon and I would love to have... More 

Was this review helpful? Yes
red560carpet, Manager at Red Carpet Inn West Springfield, responded to this review

We are so glad we met all your needs and really appreciate the time you took to review our property! The flat screen TVs have been getting a lot of positive attention and that's what our goal was. We hope you'll come back in the future to see us! More 

New Rochelle, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2013

We were only in the room for a few hours, as we were in town for a graduation, but it was clean, newly renovated and comfortable, with friendly owners who clearly care about the property. As excellent value.

Was this review helpful? Yes
red560carpet, Manager at Red Carpet Inn West Springfield, responded to this review

Thank you for your review! We can't wait to serve you in the future! More 

Oakville, Canada
Top Contributor
83 reviews 83 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 5, 2013

Our room in the newer section of this motel conversion was very clean and the bed was excellent. To say a continental breakfast was served was a bit of a stretch with tough bagels,and nowhere to sit.As well towels were thin and worn in an otherwise very clean bathroom.

Was this review helpful? Yes 1
red560carpet, Manager at Red Carpet Inn West Springfield, responded to this review

Thank you for your feedback as this is the true measure of how successful we are in meeting our guests' needs. We appreciate you taking the time to write this review so we can improve. We will be contemplating some different breakfast choices as we see that was an issue. We aren't required by the brand to supply anything more... More 

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2013 via mobile

Definitely well managed with a courteous and attentive Indian family running it. I have been staying here as a single woman for anywhere from 2-5 nights at a time, for work, over the past 2 months. I feel safe here and it is very quiet. Initially I stayed in Room 24 by the coke machine then Room 21, 3 rooms... More 

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red560carpet, Manager at Red Carpet Inn West Springfield, responded to this review

Thank you so much for your positive review. We really strive in being a good fit for our guests. We take pride in being a safe hotel that offers a competitive rate along with a clean and comfortable room. We look forward to seeing you soon again! Management. More 

Boston
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 19, 2013

I was in Springfield for business and didn't know the area..Im a single woman so i wanted to stay someplace safe but reasonable rate..so i checked out the reviews and thought it sounded ok had decent reviews...so i booked it... well to start off, in the lobby on the wall was pictures of the jacuzzi tubs they offer with the... More 

Was this review helpful? Yes 1
red560carpet, Manager at Red Carpet Inn West Springfield, responded to this review

Thank you for your review as we take these seriously. We are constantly trying to improve our service to our guests. The pictures of the Jacuzzis in the lobby are there for the guests whose inquiries surround what kind we have, how big they are, how many people will fit, etc. The Jacuzzi rooms are at a higher price so... More 

New York City, New York
1 review
5 of 5 stars Reviewed February 6, 2013

I stayed at the Red Carpet Inn the last week of January and I must say I was very impressed. The room was extremely clean and the bathroom was immaculate in its cleanliness. At an affordable rate, this hotel sits highly on my list from all the hotels I've stayed at. It's a family run business but the owners really... More 

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red560carpet, Manager at Red Carpet Inn West Springfield, responded to this review

We take great pride in being a family owned business and are so happy to hear this was a positive experience for you. The flat screen TVs are a hot commodity right now - glad to hear it was a bonus on top of everything else. Please be sure to come visit us next time! More 

New York City, New York
1 review
5 of 5 stars Reviewed February 6, 2013

I've been staying for 4 days at the Red Carpet Inn. The stay was really nice and so are the staff, in the end I was almost sorry to leave. Upon arriving I found myself in a valley of smiles from the very first person I met. She explained everything I had available and gave me a cable for internet... More 

Was this review helpful? Yes
red560carpet, Manager at Red Carpet Inn West Springfield, responded to this review

Thank you for such wonderful feedback. We definitely strive to make our guests feel at home and comfortable during their stay. I will let the staff know how great they were in meeting your needs. We are sure you'll come see us again but let's hope it's sooner rather than later. Happy travels! More 

Columbia, South Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2013

A business partner and myself stayed here for a week...great place to stay for a long duration or just for a couple of nights...rooms are excellent and very clean. Hotel staff is very friendly and easy to work with! Manager and front desk staff is amazing! I would recommend this hotel to anyone staying in the area, we will be... More 

Was this review helpful? Yes
red560carpet, Manager at Red Carpet Inn West Springfield, responded to this review

We are happy to hear that your accommodation needs were met perfectly - that's one less thing to worry about while on business trips. I will pass on your comments to my hotel staff to let them know how appreciated they are. Come see us again soon! More 

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