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Red Roof PLUS+ West Springfield

1254 Riverdale Street, I-91 at Riverdale Street, Exit #13-A, West Springfield, MA 01089
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Red Roof PLUS+ West Springfield
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Red Roof PLUS+ West Springfield
Red Roof PLUS+ West Springfield
Red Roof PLUS+ West Springfield
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188 reviews from our community

Traveler rating
    47
    82
    36
    12
    11
See reviews for
42
56
22
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (188)
  • Mar-May only
    (36)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (22)
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Contributor
18 reviews 18 reviews
3 of 5 stars Reviewed 4 days ago NEW

not the greatest. room was clean. A/C worked great. big win on those two things. it's an older facility and appears they just painted over the dirt & the age. but like i said, it was good enough for a quick in & out situation. whole area was booked solid due to air show, graduations, & antique show... beggers can't... More 

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central New York
Top Contributor
67 reviews 67 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

For the past five years, my mom and I have been staying here for a week every May and driving daily to the Brimfield Antique Show. It's VERY conveniently located close to the interstate. I book very early online and then monitor the room rates - if they drop I call the customer service and they rebook me at the... More 

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Contributor
17 reviews 17 reviews
12 hotel reviews
4 of 5 stars Reviewed 1 week ago

Rooms were clean staff was helpful. Rooms were updated recently. Only complaint the rooms are really small. But it is located near everything you my need. I would only spend a few nights there. And would recommend to others.

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Whitehall, Pennsylvania
Top Contributor
53 reviews 53 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 15, 2015

The "Plus+" in the title was misleading; expected more! My room had a bed, TV, and bathroom (basically). There was no microwave, no closet... not even a phone book !! Also, there's no breakfast; only coffee. (I DID like the ceramic sink they had posted outside the bedroom on a counter; good for a quick face-wash). The location is near... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed April 13, 2015

Needed a last minute place to stay and this place was near by. I booked it because I had no choice honestly. I was expecting the worse. The lady at the Front desk (I believe her name was Lee anne?) was very friendly and helpful. She told me all about the random last minute room I booked. Walking to my... More 

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Southington, Connecticut
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 7, 2015

Stayed the on Easter weekend. newly renovated hotel with very comfortable king bed. Place was full of attendees and exhibitor from a dog show. Quiet stay in nice quiet hotel. Pricing was reasonable $59 for weekend night.

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1 review
1 of 5 stars Reviewed February 22, 2015

The service was so unprofessional. They had the security guard bring us towels and bed sheets plus cleaning supplies because it was dirty and why would the security guard had to bring us towels when there were three people down stairs. They were talking on their phone while checking up in.

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Senior Contributor
42 reviews 42 reviews
30 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 18, 2015

I needed a hotel for the night, and it filled the bill. Nothing special here, room was clean and no overwhelming odors. The heating unit was loud and woke me up a cpl times. Bathroom was small. This hotel has outside access rooms, which would be fine in the summer, but snow was everywhere and my luggage had to be... More 

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Woodland Center, Maine, United States
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 18, 2015

We were traveling through here and stopped for the night. My husband is handicapped and they were great. Good handicapped facilities and they were very accommodating. And entrance and exit from the room was so easy. This goes a long way when you travel with someone that is handicapped. Some place say they are handicapped but I will tell you... More 

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Agawam, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

Due to some issues with my home, I needed to stay in a hotel for a period of time. I booked my trip through Travelocity, and found that Red Roof Plus+ was the best rate. I checked in and the staff at the front desk was very polite and helpful. They were able to accommodate an earlier check in, as... More 

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Amenities