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Red Roof PLUS+ West Springfield

2.0 of 5
1254 Riverdale Street, I-91 at Riverdale Street, Exit #13-A, West Springfield, MA 01089
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Red Roof PLUS+ West Springfield
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Red Roof PLUS+ West Springfield
Red Roof PLUS+ West Springfield
Red Roof PLUS+ West Springfield
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184 reviews from our community

Traveler rating
    47
    79
    35
    12
    11
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40
55
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37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
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  • Mar-May only
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    (22)
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Whitehall, Pennsylvania
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The "Plus+" in the title was misleading; expected more! My room had a bed, TV, and bathroom (basically). There was no microwave, no closet... not even a phone book !! Also, there's no breakfast; only coffee. (I DID like the ceramic sink they had posted outside the bedroom on a counter; good for a quick face-wash). The location is near... More 

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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 5 days ago NEW

Needed a last minute place to stay and this place was near by. I booked it because I had no choice honestly. I was expecting the worse. The lady at the Front desk (I believe her name was Lee anne?) was very friendly and helpful. She told me all about the random last minute room I booked. Walking to my... More 

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Southington, Connecticut
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed the on Easter weekend. newly renovated hotel with very comfortable king bed. Place was full of attendees and exhibitor from a dog show. Quiet stay in nice quiet hotel. Pricing was reasonable $59 for weekend night.

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1 review
1 of 5 stars Reviewed February 22, 2015

The service was so unprofessional. They had the security guard bring us towels and bed sheets plus cleaning supplies because it was dirty and why would the security guard had to bring us towels when there were three people down stairs. They were talking on their phone while checking up in.

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Senior Contributor
39 reviews 39 reviews
28 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 18, 2015

I needed a hotel for the night, and it filled the bill. Nothing special here, room was clean and no overwhelming odors. The heating unit was loud and woke me up a cpl times. Bathroom was small. This hotel has outside access rooms, which would be fine in the summer, but snow was everywhere and my luggage had to be... More 

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Woodland Center, Maine, United States
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 18, 2015

We were traveling through here and stopped for the night. My husband is handicapped and they were great. Good handicapped facilities and they were very accommodating. And entrance and exit from the room was so easy. This goes a long way when you travel with someone that is handicapped. Some place say they are handicapped but I will tell you... More 

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Agawam, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2015

Due to some issues with my home, I needed to stay in a hotel for a period of time. I booked my trip through Travelocity, and found that Red Roof Plus+ was the best rate. I checked in and the staff at the front desk was very polite and helpful. They were able to accommodate an earlier check in, as... More 

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Manchester-by-the-Sea, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 20, 2014

We are a redi-card member and use Red Roof Inns often. We decided to book their "Premium" room. We were pleasantly surprised with the included conveniences. Our room was odor-free partly because of the faux-wood floor. We understand all the rooms at this Inn have been updated.

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Muldrow, Oklahoma
1 review
4 of 5 stars Reviewed December 17, 2014 via mobile

We stayed two nights during a move to a new city. Our pet did get a flea or two, but was a welcome retreat from hard floors. We got some good rest on comfortable beds. The desk was very cordial, informative and friendly.

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1 review
5 of 5 stars Reviewed December 17, 2014

Here on a business trip with my crew and was pretty satisfied with the stay. Everything was clean and the staff was helpful and attentive both days that we were in Springfield. Thank you Bev and Sandy!!! Hope to come back soon!

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