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Red Roof PLUS+ West Springfield

1254 Riverdale Street, I-91 at Riverdale Street, Exit #13-A, West Springfield, MA 01089
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Red Roof PLUS+ West Springfield
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191 Reviews from our TripAdvisor Community

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Traveler rating
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    83
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (191)
  • Mar-May only
    (37)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (22)
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Dickson City, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Friendly, Clean, Comfortable & Well Maintained! Located within minutes of Shopping Malls, Restaurants, Repair Shops, etc... (some within walking distance). Manager Jim and entire staff will do whatever it takes to make your stay as comfortable as possible! Highly Recommended! Thank You!

Was this review helpful? Yes
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

Thank you very much for your review. At the Red roof Inn In West Springfield our staff is fully committed to providing 100% guest satisfaction to all of our guests. As a plus property we are hear to make sure your stay with us is an enjoyable one. If for some reason you ever need anything just let us know... More 

Bowmanville
Level Contributor
139 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Was here on may 31. The room was nice and clean remote didn't work took it to front Desk and it was fixed immediately. Very quiet here. The staff was great. Close to restaurants. Great place if you are travelling with a pet

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1 review
2 of 5 stars Reviewed May 25, 2015

I will start a am a supervisor at a hotel in my state. And the first thing I do is inspect where I will be laying my head . So I check into one room where I discovered beet cans and trash under the bed a disgusting bathroom. I called the front desk and she moved me into a somewhat... More 

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Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 19, 2015

not the greatest. room was clean. A/C worked great. big win on those two things. it's an older facility and appears they just painted over the dirt & the age. but like i said, it was good enough for a quick in & out situation. whole area was booked solid due to air show, graduations, & antique show... beggers can't... More 

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central New York
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 15, 2015 via mobile

For the past five years, my mom and I have been staying here for a week every May and driving daily to the Brimfield Antique Show. It's VERY conveniently located close to the interstate. I book very early online and then monitor the room rates - if they drop I call the customer service and they rebook me at the... More 

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Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 15, 2015

Rooms were clean staff was helpful. Rooms were updated recently. Only complaint the rooms are really small. But it is located near everything you my need. I would only spend a few nights there. And would recommend to others.

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Whitehall, Pennsylvania
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 15, 2015

The "Plus+" in the title was misleading; expected more! My room had a bed, TV, and bathroom (basically). There was no microwave, no closet... not even a phone book !! Also, there's no breakfast; only coffee. (I DID like the ceramic sink they had posted outside the bedroom on a counter; good for a quick face-wash). The location is near... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
4 of 5 stars Reviewed April 13, 2015

Needed a last minute place to stay and this place was near by. I booked it because I had no choice honestly. I was expecting the worse. The lady at the Front desk (I believe her name was Lee anne?) was very friendly and helpful. She told me all about the random last minute room I booked. Walking to my... More 

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Southington, Connecticut
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 7, 2015

Stayed the on Easter weekend. newly renovated hotel with very comfortable king bed. Place was full of attendees and exhibitor from a dog show. Quiet stay in nice quiet hotel. Pricing was reasonable $59 for weekend night.

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1 review
1 of 5 stars Reviewed February 22, 2015

The service was so unprofessional. They had the security guard bring us towels and bed sheets plus cleaning supplies because it was dirty and why would the security guard had to bring us towels when there were three people down stairs. They were talking on their phone while checking up in.

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