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Red Roof PLUS+ West Springfield

1254 Riverdale Street, I-91 at Riverdale Street, Exit #13-A, West Springfield, MA 01089
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Red Roof PLUS+ West Springfield
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Red Roof PLUS+ West Springfield
Red Roof PLUS+ West Springfield
Red Roof PLUS+ West Springfield
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194 Reviews from our TripAdvisor Community

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Traveler rating
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    84
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (37)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (22)
All months
Des Moines
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My first time in West Springfield because Springfield in general doesn't have reasonably priced hotels near city center. As a regular RR user, this property was excellent. Clean, good location and everything worked. It's abit tricky to get to because of a guard rail divided highway but it is close to a Five Guys and a Mexican place across the... More 

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Staten Island, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

Showing dogs, my main concerns when there is a need to stay overnight are, clean room, enough space for my dogs crate, safe area. Have to say Red Roof + met my needs and more. Was surprised that there was no deposit or additional charge for having a dog in the room. You do have to sign their pet policy... More 

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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I travel and stay in West Springfield often and have stayed in several different hotels in the area. I had never tried a Red Roof Plus before and I am happy to say I was pleasantly surprised. The room was exceptionally clean and well appointed. It looks as though they may have recently updated the room with hardwood floors and... More 

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Dickson City, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 27, 2015

Friendly, Clean, Comfortable & Well Maintained! Located within minutes of Shopping Malls, Restaurants, Repair Shops, etc... (some within walking distance). Manager Jim and entire staff will do whatever it takes to make your stay as comfortable as possible! Highly Recommended! Thank You!

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redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

Thank you very much for your review. At the Red roof Inn In West Springfield our staff is fully committed to providing 100% guest satisfaction to all of our guests. As a plus property we are hear to make sure your stay with us is an enjoyable one. If for some reason you ever need anything just let us know... More 

Bowmanville
Level Contributor
142 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 6, 2015 via mobile

Was here on may 31. The room was nice and clean remote didn't work took it to front Desk and it was fixed immediately. Very quiet here. The staff was great. Close to restaurants. Great place if you are travelling with a pet

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redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

Thank you for staying with us in May of 2015. At Red Roof Inn we are dedicated to making sure that we offer a clean comfortable room at a moderate price. We are in a great location with many restaurants and all the shopping that a traveler away from home needs. Red Roof inn is a Pet Friendly hotel chain.... More 

1 review
2 of 5 stars Reviewed May 25, 2015

I will start a am a supervisor at a hotel in my state. And the first thing I do is inspect where I will be laying my head . So I check into one room where I discovered beet cans and trash under the bed a disgusting bathroom. I called the front desk and she moved me into a somewhat... More 

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redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

Thank you for your response when you stayed with us in May. At Red Roof Inn we are dedicated to making sure we offer you a clean comfortable room when you check in. If for some reason you are not happy or there is a problem with your room please let us know right then and there and we will... More 

Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 19, 2015

not the greatest. room was clean. A/C worked great. big win on those two things. it's an older facility and appears they just painted over the dirt & the age. but like i said, it was good enough for a quick in & out situation. whole area was booked solid due to air show, graduations, & antique show... beggers can't... More 

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redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

Thank you for your comments on your stay in May with us. We were fully renovated in 2012 and continually upgrade and do regular maintenance on our property to make sure we provide a clean comfortable hotel for all of our guests. We are continuing to cleanup from a pretty bad Northeast Winter and still have some projects to be... More 

central New York
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 15, 2015 via mobile

For the past five years, my mom and I have been staying here for a week every May and driving daily to the Brimfield Antique Show. It's VERY conveniently located close to the interstate. I book very early online and then monitor the room rates - if they drop I call the customer service and they rebook me at the... More 

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redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm happy you stayed with us during the Brimfield Antiques show in may. We have many vendors stay with us every year during the three shows that are at Brimfield. We are conveniently located right off interstate 91 and only two exits from I-90 which goes to Buffalo New York or Boston Mass. Many of our vendors like that are... More 

Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 15, 2015

Rooms were clean staff was helpful. Rooms were updated recently. Only complaint the rooms are really small. But it is located near everything you my need. I would only spend a few nights there. And would recommend to others.

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redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

Thank you for your comments on your most recent stay at our Red Roof Inn Plus property. We pride ourselves on offering a clean comfortable room for all of our guests. We do have some smaller standard rooms but we also have our deluxe double with a micro wave and fridge and our superior and premiums kings rooms that have... More 

Whitehall, Pennsylvania
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed April 15, 2015

The "Plus+" in the title was misleading; expected more! My room had a bed, TV, and bathroom (basically). There was no microwave, no closet... not even a phone book !! Also, there's no breakfast; only coffee. (I DID like the ceramic sink they had posted outside the bedroom on a counter; good for a quick face-wash). The location is near... More 

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