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All 18 West Springfield hotels

Travelodge West Springfield

2.0 of 5 Hotel   |   437 Riverdale St, Bldg B, West Springfield, MA 01089
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Ranked #11 of 18 Hotels in West Springfield
A recent review
3 of 5 stars reviewed 3 weeks ago
Alan B Randolph, Massachusetts
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62 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lafayette, Louisiana
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The room was nasty and uncleaned. they didn't even provide service to the room on a regular basis they would make the bed and give fresh towels every other day and the whole week we stayed there they never changed our bedding. the heater didn't work right the tv didn't work there was blood on the lavatory that was never... More 

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Was this review helpful? Yes 1
Randolph, Massachusetts
2 reviews
3 of 5 stars Reviewed 3 weeks ago

PROS: The service here was great. We needed extra pillows and towels and there was also a problem with the TV. We called the office and a lady came right over with pillows and towels and she made a genuine effort to get the TV working right. When it became evident that it was not going to work she immediately... More 

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Albany, New York
1 review
2 of 5 stars Reviewed November 19, 2014

I couldn't open my door. Went back and was told, "Did you lift up the handle?" No, only tractor door handles open up. I put in my things and was leaving to go to a show when I noticed I left the light on. I got out of car to open door and turn off light. Door wouldn't open. After... More 

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Keene, New Hampshire
1 review
2 of 5 stars Reviewed November 5, 2014

pre-booked a certain room ahead and then told it was already occupied by someone else - the room we were given smelled like cig. smoke even though it was supposed to be non-smoking. no longer offer breakfast. that's the last time staying there....

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1 review
2 of 5 stars Reviewed October 29, 2014

First, the room stank - even a smoker couldn't stand the smell of that room. Second, the sink had no valve to let water out and once I pulled the stopper up, the water went all over the bathroom floor due to a piece of the pipe being broken. Was told someone would come to repair it. He came an... More 

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2 reviews
1 of 5 stars Reviewed October 26, 2014

I will never stay in a Travelodge again. How a hotel could have such a smelly fridge there speaks to the care they clearly do not give their rooms. Place was not cleaned properly either. I wanted to save some money and learned my lesson the hard way. TV was hard to turn on. Shower was hot but small jet... More 

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West springfield
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 8, 2014 via mobile

I will NEVER stay here again. Wish I could attach pix of how dirty this place is. Stains on carpet; looked like vomit on the fabric chair. No continental breakfast ; I asked for a wake up call....they forgot to call me. TV didn't work.....but internet service was fine. So yourself a favor....find a different motel.

Was this review helpful? Yes 4
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Additional Information about Travelodge West Springfield

Address: 437 Riverdale St, Bldg B, West Springfield, MA 01089
Phone Number:
Location: United States > Massachusetts > West Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge West Springfield 2*
Number of rooms: 29
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