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Travelodge West Springfield

2.0 of 5
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437 Riverdale St, Bldg B, West Springfield, MA 01089
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Travelodge West Springfield
Best prices for: 1 room 1 guest
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Ranked #11 of 18 Hotels in West Springfield
A recent review
3 of 5 stars Reviewed January 28, 2015
Hans M Sturbridge
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65 reviews from our community

Traveler rating
    6
    21
    16
    9
    13
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lafayette, Louisiana
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2015

The room was nasty and uncleaned. they didn't even provide service to the room on a regular basis they would make the bed and give fresh towels every other day and the whole week we stayed there they never changed our bedding. the heater didn't work right the tv didn't work there was blood on the lavatory that was never... More 

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Randolph, Massachusetts
2 reviews
3 of 5 stars Reviewed January 2, 2015

PROS: The service here was great. We needed extra pillows and towels and there was also a problem with the TV. We called the office and a lady came right over with pillows and towels and she made a genuine effort to get the TV working right. When it became evident that it was not going to work she immediately... More 

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Albany, New York
1 review
2 of 5 stars Reviewed November 19, 2014

I couldn't open my door. Went back and was told, "Did you lift up the handle?" No, only tractor door handles open up. I put in my things and was leaving to go to a show when I noticed I left the light on. I got out of car to open door and turn off light. Door wouldn't open. After... More 

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Keene, New Hampshire
1 review
2 of 5 stars Reviewed November 5, 2014

pre-booked a certain room ahead and then told it was already occupied by someone else - the room we were given smelled like cig. smoke even though it was supposed to be non-smoking. no longer offer breakfast. that's the last time staying there....

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1 review
2 of 5 stars Reviewed October 29, 2014

First, the room stank - even a smoker couldn't stand the smell of that room. Second, the sink had no valve to let water out and once I pulled the stopper up, the water went all over the bathroom floor due to a piece of the pipe being broken. Was told someone would come to repair it. He came an... More 

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Hadley
2 reviews
1 of 5 stars Reviewed October 26, 2014

I will never stay in a Travelodge again. How a hotel could have such a smelly fridge there speaks to the care they clearly do not give their rooms. Place was not cleaned properly either. I wanted to save some money and learned my lesson the hard way. TV was hard to turn on. Shower was hot but small jet... More 

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