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Travelodge West Springfield

2.0 of 5
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437 Riverdale St, Bldg B, West Springfield, MA 01089
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Travelodge West Springfield
Best prices for: 1 room 1 guest
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Ranked #12 of 18 Hotels in West Springfield
A recent review
3 of 5 stars reviewed 1 week ago
Y4115BWcharless Portland, Oregon
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67 reviews from our community

Traveler rating
    6
    21
    17
    9
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • Spanish first
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English first
  • All months
    (67)
  • Mar-May only
    (15)
  • Jun-Aug only
    (14)
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Contributor
17 reviews 17 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I got stuck staying there due to availability I had booked three nights left on the second I got up to find bed bugs shower had no hot water what a terrible feeling. So I left I do alot of traveling for work and would not recommend this to anyone.

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Travelers are raving about these West Springfield hotels

Lafayette, Louisiana
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2015

The room was nasty and uncleaned. they didn't even provide service to the room on a regular basis they would make the bed and give fresh towels every other day and the whole week we stayed there they never changed our bedding. the heater didn't work right the tv didn't work there was blood on the lavatory that was never... More 

Review collected in partnership with Travelodge

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Randolph, Massachusetts
2 reviews
3 of 5 stars Reviewed January 2, 2015

PROS: The service here was great. We needed extra pillows and towels and there was also a problem with the TV. We called the office and a lady came right over with pillows and towels and she made a genuine effort to get the TV working right. When it became evident that it was not going to work she immediately... More 

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Albany, New York
1 review
2 of 5 stars Reviewed November 19, 2014

I couldn't open my door. Went back and was told, "Did you lift up the handle?" No, only tractor door handles open up. I put in my things and was leaving to go to a show when I noticed I left the light on. I got out of car to open door and turn off light. Door wouldn't open. After... More 

Review collected in partnership with Travelodge

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Keene, New Hampshire
1 review
2 of 5 stars Reviewed November 5, 2014

pre-booked a certain room ahead and then told it was already occupied by someone else - the room we were given smelled like cig. smoke even though it was supposed to be non-smoking. no longer offer breakfast. that's the last time staying there....

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1 review
2 of 5 stars Reviewed October 29, 2014

First, the room stank - even a smoker couldn't stand the smell of that room. Second, the sink had no valve to let water out and once I pulled the stopper up, the water went all over the bathroom floor due to a piece of the pipe being broken. Was told someone would come to repair it. He came an... More 

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