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Travelodge West Springfield

2.0 of 5
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437 Riverdale St, Bldg B, West Springfield, MA 01089
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1 room 1 guest
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70 Reviews from our TripAdvisor Community

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Traveler rating
    6
    21
    17
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    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (70)
  • Mar-May only
    (15)
  • Jun-Aug only
    (17)
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    (30)
  • Dec-Feb only
    (8)
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Trenton, Michigan
1 review
1 of 5 stars Reviewed 3 weeks ago

We got into town late and every other place was booked. It was dark and we just went right to bed. In the morning we realized how dirty and run down everything was in the room. Mildew in the shower, broken towel rod, broken curtain rod, black stains in the shower and tub. This place is a dump. When we... More 

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Arlington, Texas
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 28, 2015

Stayed two nights. Room was dated. It had cobwebs and could use a good cleaning especially the bathroom. The room also smelled musty. The bedspread had holes in it. We couldn't figure out why our feet wouldn't stay covered by the sheet until we examined the bed closer. They had used a full size sheet turned sideways on a king... More 

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Travelers are raving about these West Springfield hotels

Aiken, South Carolina
1 review
1 of 5 stars Reviewed June 2, 2015

We try to economize when traveling, but this place was the absolutely worst we ever stayed in. First issue was that their computer was down when we went to check in. Didn't have our confirmation handy so guessed at the total charges. We were $17 under for a 3 night stay and when we got back to our room at... More 

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Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 14, 2015

I got stuck staying there due to availability I had booked three nights left on the second I got up to find bed bugs shower had no hot water what a terrible feeling. So I left I do alot of traveling for work and would not recommend this to anyone.

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Lafayette, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 3, 2015

The room was nasty and uncleaned. they didn't even provide service to the room on a regular basis they would make the bed and give fresh towels every other day and the whole week we stayed there they never changed our bedding. the heater didn't work right the tv didn't work there was blood on the lavatory that was never... More 

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
Randolph, Massachusetts
2 reviews
3 of 5 stars Reviewed January 2, 2015

PROS: The service here was great. We needed extra pillows and towels and there was also a problem with the TV. We called the office and a lady came right over with pillows and towels and she made a genuine effort to get the TV working right. When it became evident that it was not going to work she immediately... More 

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Albany, New York
1 review
2 of 5 stars Reviewed November 19, 2014

I couldn't open my door. Went back and was told, "Did you lift up the handle?" No, only tractor door handles open up. I put in my things and was leaving to go to a show when I noticed I left the light on. I got out of car to open door and turn off light. Door wouldn't open. After... More 

Review collected in partnership with Travelodge

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