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All 18 West Springfield hotels

Bel-Air Motel

387 Riverdale Street, West Springfield, MA 01089
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Ranked #15 of 18 hotels in West Springfield
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Rating summary
  • Rooms
    1 of 5 stars
  • Location
    1 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Longmeadow, Massachusetts
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 12, 2014 via mobile

This motel had a room that looked like it was right out of a horror flick. Filthy, it stunk, loads of crap wedged in between the sink and wall, service was horrible. Never again will I return to this place. The main lobby smelled like an ashtray and the customer service person was rude as hell!

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Northampton, Massachusetts
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 30, 2013

There are several repairs that need to be done in the rooms, as well as in the common areas. The stairs are not stable. The walkways are old boards that feel like they may break under your feet at any time. There are several boards that sink when you step on them. There are always loud parties and police presence.... More

Was this review helpful? Yes 4

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Additional Information about Bel-Air Motel

Address: 387 Riverdale Street, West Springfield, MA 01089
Location: United States > Massachusetts > West Springfield
Hotel Style:
Ranked #15 of 18 hotels in West Springfield
Also Known As:
Bel-Air Hotel West Springfield

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