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All 18 West Springfield hotels

Regency Inn and Suites West Springfield

2.0 of 5 Hotel   |   21 Baldwin St, West Springfield, MA 01089
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Ranked #3 of 18 hotels in West Springfield
A recent review
5 of 5 stars reviewed 2 weeks ago
A B Danbury, Connecticut
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148 people have reviewed this hotel

Traveler rating
    77
    34
    9
    9
    19
See reviews for
44
20
8
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Danbury, Connecticut
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms were clean, the location was convenient, and the staff was very friendly/helpful. The amenities were plentiful including a complete exercise room, gorgeous pool, and a delicious breakfast. The complimentary ice tea and fruit available all day were a nice touch. Next time I go to Six Flags or Springfield I'll definitely call the Regency again. Free wifi too!

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Brackney, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our second stay here. This is a basic, well run, accommodating, friendly place. We come for an Eastern States Exposition event, and this hotel is perfect for access to that venue. Room was large with mini refrigerator, micro-wave, free Wi-Fi, and flat screen TV. Very comfortable. Large lobby where breakfast and some evening meals are served. For anyone with mobility... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

It's the best way to feel at home. Beds are the best. The room felt old but I grew up in a old house so I felt at home. I stayed on taco Tuesday tho I did not have any it smelt wonderful. I walk passed people eating and it's felt a big huge family every one talking and having... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Breakfast was great there beds were great felt like clouds and i wish i couldve just know where they got those pillows cause i honestly hit the bed and knocked out staff very friendly it was quiet no disturbances

Was this review helpful? Yes 2
Egg Harbor City, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice hotel, clean room, good breakfast. Pool area very clean. We were offered subway sandwiches & cookies in the afternoon on Saturday, thought that was different & nice. Will stay there again. Only issue hallway smelled funny.

Was this review helpful? Yes 1
Sellersville, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Granted, this is not a luxury hotel, but who can afford luxury hotels? Our 2 night stay here was a pleasant experience. The family that owns and operates this hotel, might be the best example of hospitality I have yet to meet in the hotel business. They went out of there way to make you feel comfortable and welcome. We... More

Was this review helpful? Yes 1
Cambridge, Massachusetts
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We really enjoyed our stay at the Regency Inn and Suites. We arrived after dinner but discovered there was still some pizza in the lounge area for the taking. The kids loved that! The room was large and clean and we had a good night's sleep. In the morning, the breakfast area was welcoming as was everyone we met who... More

Was this review helpful? Yes 2
Stillwater, NJ
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 28, 2014

Absolutely Disguisting! Health hazard. Mold in our room and a major health hazard. Fire extinguishers not up to date, fire doors found locked, even BED BUGS. Welfare hotel at its best!! The man at desk was Indian and the room smelled like Curry.

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1 review
4 of 5 stars Reviewed July 27, 2014

Great place and close to the arena. Clean rooms and hearty breakfast. Breakfast ends at 1030 which is very helpful when you have to go to the barn and then return for breakfast. Workout room and pool looked nice but never had time to use them during my stay. New renovations look wonderful. Will be back next year.

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
5 of 5 stars Reviewed July 24, 2014

My family was on the way to west MA when our caliper caught fire. All hotels were sold out within 30 miles of our trouble. The Regency Hotel and Suites graciously opened its completely booked doors to accommodate the 7 of us in our emergency situation! The manager of this hotel is an angel on earth!! He overheard my husband... More

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Additional Information about Regency Inn and Suites West Springfield

Address: 21 Baldwin St, West Springfield, MA 01089
Phone Number:
Location: United States > Massachusetts > West Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Regency Inn and Suites West Springfield 2*
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Also Known As:
Regency Inn And Suites West Springfield Hotel West Springfield
Regency West Springfield

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
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Number of rooms
48

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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