We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Regency Inn and Suites West Springfield

Certificate of Excellence
21 Baldwin St, West Springfield, MA 01089
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Regency Inn and Suites West Springfield
Professional photos View all
Browse nearby
Regency Inn and Suites West Springfield
Add Photo Write a Review

221 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    123
    52
    14
    9
    23
See reviews for
71
29
20
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (221)
  • Mar-May only
    (29)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (33)
All months
Windham, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel in a great location. Easy access to all North Hampton has to offer. Very clean, friendly staff and reasonable rates. The only downfall is that the pool is very small so if you pick this hotel because of the pool, you might be disappointed. Knowing this, I would stay here again

Was this review helpful? Yes
New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful time. Staff couldn't do enough to make us welcome. It was myself and 2 other couples and we all had a great time. Looking forward to next year. Keep the light on we're looking forward to next year!!!! Chris

Was this review helpful? Yes
Weymouth, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

They have the most wonderful staff and customer service I have ever had in my life!! They really are a fun and friendly bunch at the Regency and they really know how to brighten up your visit. I give them a 5 out of 5!

Was this review helpful? Yes
Berlin, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was the first time we stayed at this motel .A friend recommended this hotel,very close the fair grounds we where there or a car show ,hotels was right across the street , the rooms where very clean the pool area was clean also. The owner goes out of his way to buy us dinner, there are no hotels that... More 

Was this review helpful? Yes 1
North Arlington, New Jersey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

So far have stayed at his Hotel twice. In both cases found staff very professional, friendly and accommodating. Our room and bathrooms were very clean. no dust through out the rooms. Also free breakfast, Wi-Fi. Excellent location, close to most events including Exposition grounds across the way also reasonable rates. No elevators, but not a problem. Some say the building... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

All the staff was great and helpful. The hospitality was very comforting and the room was very nice. I always go there 2 to 3 times a year. Thanks VB and the rest of the staff. From: William, Melinda & Baby.

Was this review helpful? Yes 1
usa
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 29, 2015 via mobile

Heard about this facility from a friend. Super clean, well managed facility. Nothing fancy but they do pay attention to detail. Immaculate towels, all nicely presented, super clean bedding with 5 comfortable pillows on my king bed. AC works like a champ. Friendly check-in staff with a very warm welcome. Not a franchise hotel but obvious that the owners/ managerial... More 

Was this review helpful? Yes 1
Hyannis, Massachusetts
1 review
4 of 5 stars Reviewed May 20, 2015

This Inn worked out great for us, we needed a place to stay for a graduation. The people where super friendly and the room was very clean and spacious. We slept great on very comfortable beds and it was nice and quiet.

Was this review helpful? Yes
Rochester, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2015

Stayed for a tradeshow held across the street and called a couple days before arrival to change three rooms from king beds to two double beds per room to accommodate additional people we were bringing. The staff made the changes and called back when they said they would with confirmation that we would be all set. They did everything during... More 

Was this review helpful? Yes 1
Westfield, New Jersey
1 review
4 of 5 stars Reviewed May 19, 2015

Reasonable rates, Quiet & Clean, comfortable room. Dog friendly. The best feature is the staff: all very warm, caring people who delivered superior service. I arrived for a very late check-in, the staff at the desk was very welcoming. At breakfast the next day the staffer on duty was very approachable & we had a wonderful conversation. They also helped... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (2)
Viewed
Bathroom (6)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Pool/beach area (5)
Viewed
Room/suite (21)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (7)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay