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All 18 West Springfield hotels

Regency Inn and Suites West Springfield

2.0 of 5 Hotel   |   21 Baldwin St, West Springfield, MA 01089
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Regency Inn and Suites West Springfield
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Ranked #3 of 18 Hotels in West Springfield
A recent review
5 of 5 stars reviewed 5 days ago
Patsy B Milford, Connecticut
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155 reviews from our community

Traveler rating
    81
    34
    10
    9
    21
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49
20
8
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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1 review
1 of 5 stars Reviewed 3 days ago NEW

Reservation Center guaranteed a complimentary shuttle and early checkin, neither of which were honored at checkin. Front desk was of no help and no manager on site? Through phone call was told shuttle is $30pp for a 3 mile ride and "nothing is free". On top of it all when you just want to go to bed you find stains... More

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Milford, Connecticut
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is my second visit to this inn. I have got to say it was great, I look forward to coming here. The owners are warm and gracious they take care of us just like family. I look forward to going back next year.

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katonah
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just checked in. The room is huge! The pool looks like it is filled with bottled water- sparkling clean. Entire hotel is spotless. Staff is very nice-they even had sandwiches and cookies in the lobby! Large flat screen TV in room, bathroom very large and has a tub. Carpet in room looks brand new. I highly recommend this hotel.... More

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Madison, Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice location for things to do in Springfield area. Very pleasant staff. Large room with comfortable bed and recently renovated bathroom. Clean and comfortable. Fresh linens and towels. Halls are a little tired, but breakfast and service were excellent.

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West Haven, Connecticut
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was Great it was very old fashioned but i really enjoyed it because i grew up in a old fashioned family. so i felt right at home with everything the staff was very friendly and I look forward to coming back.

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Gorham, Maine
1 review
1 of 5 stars Reviewed 3 weeks ago

Had two rooms booked back in January for the Big E this coming weekend. Called to see if I could cancel one night for one room and the manager told me I could no longer have any rooms. He was extremely rude and did not even let me get a word in. He actually gave me other suggestions for other... More

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Egham, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hmmmmm, where to start. The hotel is friendly, ok for a overnight stop, but maybe don't take your holiday there. The rooms are ok, however really could do with an update and pretty soon to be honest. Wouldn't had minded seeing the security fence around the property complete as it backs directly onto what look like a scary house, though... More

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Danbury, Connecticut
1 review
5 of 5 stars Reviewed August 19, 2014

The rooms were clean, the location was convenient, and the staff was very friendly/helpful. The amenities were plentiful including a complete exercise room, gorgeous pool, and a delicious breakfast. The complimentary ice tea and fruit available all day were a nice touch. Next time I go to Six Flags or Springfield I'll definitely call the Regency again. Free wifi too!

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Brackney, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 15, 2014

Our second stay here. This is a basic, well run, accommodating, friendly place. We come for an Eastern States Exposition event, and this hotel is perfect for access to that venue. Room was large with mini refrigerator, micro-wave, free Wi-Fi, and flat screen TV. Very comfortable. Large lobby where breakfast and some evening meals are served. For anyone with mobility... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014 via mobile

It's the best way to feel at home. Beds are the best. The room felt old but I grew up in a old house so I felt at home. I stayed on taco Tuesday tho I did not have any it smelt wonderful. I walk passed people eating and it's felt a big huge family every one talking and having... More

Was this review helpful? Yes 1
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Additional Information about Regency Inn and Suites West Springfield

Address: 21 Baldwin St, West Springfield, MA 01089
Phone Number:
Location: United States > Massachusetts > West Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Regency Inn and Suites West Springfield 2*
Number of rooms: 48
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Also Known As:
Regency Inn And Suites West Springfield Hotel West Springfield
Regency West Springfield

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