I came to west springfield for a business purpose. I was pleased that there is free wireless internet and it worked great. The breakfast was great, a lot of variery and the pool was fun more

Well, you DO get what you pay for. For $59, we got a dirty room, complete with a dead cricket on one of the beds. Seriously, we were worried we were going to get bedbugs the whole time. One of the pillows had a nasty stain you could see through the pillowcase. The toilet bowl looked like it hadn't been... more

My girlfriend and I stayed at the Regency Inn, in West Springfield, Ma. as we walked through the door we notice a major renovation that was taking place there. As we were checking in, I asked the receptionist if there was going to be any problems, because he had a very long day and we were extremley tired, she rest... more

We had booked three nights at the Regency and left after one. The place is in awful shape... dirty, dark, and in ill repair. Yes they are in the process of renovation, but they should be ashamed to rent out the rooms that they have available. The pool was unusable, the lobby almost empty of furniture and the hallways dusty... more

I've been in the hotel for 3 nights. The building is very old and it is not in a great shape. The rooms are big and clean, and I can't stay they weren't comfortable, but it's a 1-2 stars hotel, they charged me 90$/night before tax, I wouldn't pay more than 65$. The staff were nice and helpful, and the... more