Reservation Center guaranteed a complimentary shuttle and early checkin, neither of which were honored at checkin. Front desk was of no help and no manager on site? Through phone call was told shuttle is $30pp for a 3 mile ride and "nothing is free". On top of it all when you just want to go to bed you find stains... More
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- Also Known As:
- Regency Inn And Suites West Springfield Hotel West Springfield
- Regency West Springfield