We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Regency Inn and Suites West Springfield

2.0 of 5 21 Baldwin St, West Springfield, MA 01089
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Regency Inn and Suites West Springfield
Professional photos View all
Browse nearby
Regency Inn and Suites West Springfield
Write a Review

196 reviews from our community

Traveler rating
    107
    44
    14
    9
    22
See reviews for
63
25
17
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (14)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (27)
All months
Middletown, Connecticut
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Everything here was very good. The staff is very helpful, the room was great and the free dinner was tasty. We have stayed at this facility for each of the past three years and it keeps getting better.

Was this review helpful? Yes
Lancaster, Massachusetts, United States
1 review
5 of 5 stars Reviewed 1 week ago

We have been staying here for the Auto parts swap and sell for the past 3 years,and find the Regency to be just the ticket.great breakfast and dinner in the evening.home cooked! The staff was polite and helpful ,and it's walking distance from gate 9 at the big E. There are also three great restaurants within walking distance.

Was this review helpful? Yes
WATERBORO
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I will start by saying the woman at the front desk was extremely nice. My room however was freezing and the heater was useless!! They do not start it early for you so it was around midnight before the room was warm. When the temps are zero outside this is really unacceptable. I also noted that everything from breakfast was... More 

Was this review helpful? Yes
Palmyra va
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is older and lacks glitz of a newer luxury hotel but the location was great with nice restaurants nearby. The bed was super comfortable and the staff was extremely accommodating especially when I needed breakfast before they normally served it. I recommend it to anyone traveling in the area

Was this review helpful? Yes
Blue Hill, Maine
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been going to the Equine Affair in West Springfield for about 12 years. I have stayed at the Regency for the past 6 years. I really enjoy the conversations and how they treat you like family. They are very accommodating and go out of their way to make your stay as pleasurable as possible. Thank you.

Was this review helpful? Yes
Ansbach
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Regency Inn staff and owner make you feel like you are family. They really care and want you to feel safe and welcome. The rooms are exceptionally large. Refrigerators, microwaves and hot plates are in every room. Free continental breakfast is provided. I've stayed at the Regency for the last 5 years and have been extremely satisfied.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The manager was gracious to me, as I was clearly new to the area. Can't wait to stay again. Iy was so quiet and peaceful. It felt like we were at a relative's house.The woman in the morning is my long lost "auntie"!

Was this review helpful? Yes
Underhill, Vermont, United States
1 review
4 of 5 stars Reviewed December 11, 2014

This was a pleasurable stay at a hotel that is neat, clean, quiet and has very comfortable beds. The staff is very friendly and accommodating. The hotel is within walking distance to several nice restaurants as well as the Big E. I was in town to work the early December dog show cluster, and this hotel was a very convenient... More 

Was this review helpful? Yes
Ohio
1 review
5 of 5 stars Reviewed December 4, 2014 via mobile

I stayed here for Equine Affaire. It was my first time going to the one in MA and having a hotel across the street from the event was perfect! The added meals at night were a nice touch. The room was always clean; as well as the lobby and halls. The staff was extremely kind and helpful.

Was this review helpful? Yes
Glenfield, New York
1 review
5 of 5 stars Reviewed November 24, 2014

I am reflecting on my recent first time stay at the West Sringfield Regency Inn and Suites. I had no expectations on arrival. I quickly found out that the Regency was offering a complementary meal at night as well as a more than adequate breakfast in the morning during the Big E's Equine Affaire. Not only was the food delicious... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Regency Inn and Suites West Springfield? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Regency Inn and Suites West Springfield

Address: 21 Baldwin St, West Springfield, MA 01089
Location: United States > Massachusetts > West Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Regency Inn and Suites West Springfield 2*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Hotels.com, Odigeo and Tingo so you can book your Regency Inn and Suites West Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Regency Inn And Suites West Springfield Hotel West Springfield
Regency West Springfield

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Bathroom (6)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Pool/beach area (5)
Viewed
Room/suite (21)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (7)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay