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All 3 West Boylston hotels

Classic Suites & Inns

2.0 of 5 Motel   |   181 West Boylston Street, Route 12, West Boylston, MA 01583
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Ranked #1 of 3 hotels in West Boylston
A recent review
3 of 5 stars reviewed 1 week ago
Jill3399 Syracuse, New York
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22 people have reviewed this hotel

Traveler rating
    11
    7
    3
    0
    1
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10
3
2
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Syracuse, New York
Top Contributor
118 reviews 118 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a dated but OK hotel. The rooms were large and clean. The halls looked dirty and the stair railing was very loose. I had a hard time finding it, but the manager talked me in. I would stay here again because the price was low.

Was this review helpful? Yes
Montreal
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed July 13, 2014

I stayed at this hotel while attending the antique show in Brimfield. The staff at the reception were pleasant and helpful. Carol is a real treasure. Beds and pillows super comfortable and parking was easy and, bonus, the motel is attached to a restaurant where Carol's son-in-law is chef. Perfect menu after a day in the car. If staying for... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2014

We were welcomed with open arms in the lobby.We were greeted by sweetest lady. She told us everything that the hotel had to offer. We were even given cards which offered discount at restaurant next door when you stayed at the hotel. We had newspaper delievered at our room door in the morning without interuption.We had a small problem with... More

Was this review helpful? Yes 1
CarolClassicSuites, Owner at Classic Suites & Inns, responded to this review

Dear Kristi-Thank you so much for such a good review. We all try to make our guests feel welcome and want you all to know that we are very pleased you have chosen us for your stay away from home. I was the one that came to your room in the morning and was so glad it was just a... More

Peabody, Massachusetts
1 review
5 of 5 stars Reviewed April 27, 2014

A group of 12 friends attended a wedding. We wanted to stay near the reception and this hotel was less than a mile away. We checked out comments on trip advisor and must say we found them spot on My main reason for writing this was to comment on the staff. Any short comings this property has was more than... More

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Peabody, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 27, 2014

The staff could not have been more pleasant and accommodating. They greeted us and our party by name upon arrival and made us feel welcome. What the hotel lacks in modern features is more than made up for in the cleanliness and hospitality. I cannot say enough about the customer service. We booked several rooms for a group attending a... More

Was this review helpful? Yes 1
CarolClassicSuites, Owner at Classic Suites & Inns, responded to this review

Dear Lee-Thank you so very much for such a glowing review. All members of our staff appreciate your business and really enjoy making our guest feel welcome. We try to go that extra step and it really makes us as happy as it makes you. I was the one who worked the breakfast room and must say I had a... More

La Grange, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 5, 2014 via mobile

This is an older motel. So, the rooms are larger giving you room to move around without bumping. The place has been updated fairly recently. The king bed was great. It was set up for long time visits with small fridge, micro and coffee maker in the room. Breakfast was a little slim, coffee and fresh made coffee cake (this... More

Was this review helpful? Yes 1
CarolClassicSuites, Owner at Classic Suites & Inns, responded to this review

Dear Jann- Thank you for such a lovely review. A good nights sleep can make a big difference in the rest of your day! If you should pass this way again please let me know as I try to keep our guests in the room they really enjoy. And you are right that cake is so good. Sometimes I have... More

Portland, Maine, United States
Top Contributor
50 reviews 50 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 30, 2013

We chose this hotel based on glowing reviews posted on TripAdvisor. The professional pictures of the hotel look great, but in reality the property is a bit rundown. The hotel entrance features a worn concrete floor with rugs scattered about. There seemed to be an aroma of cigarette smoke in the hallways, with an overlay of Fabreze. There are no... More

Was this review helpful? Yes 1
CarolClassicSuites, Owner at Classic Suites & Inns, responded to this review

Dear Karen- We are so happy that you were comfortable with your stay here. You are right there are many things here that are a throw-back from another time. This motel is a little of the old and a little of the new. With each renovation we try to keep a little of our history intact. Would love to have... More

Vero Beach, Florida
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 7, 2013

Helpful friendly staff. Spacious clean room if dated. Includes refrigerator and micro. Reasonable. We will return there whenever we visit family near by. There are restaurants nearby and some shopping.

Was this review helpful? Yes
CarolClassicSuites, Owner at Classic Suites & Inns, responded to this review

Dear ThalassaZ: Thank you so much for your lovely review. We really try to make each guest feel welcome and let you know how glad we are that you chose Classic Suites for your stay away from home. I look forward to your next trip here and the opportunity to welcome you back.Sincerely Carol McAdam More

South Portland, Maine
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2013

I was traveling for work and had to find a hotel last minute and when I stopped in to the Classic Suites & Inn the receptionist was more than helpful. I was working in the area for 2 nights so I needed to sleep during the day and even with the place binging full it was quiet. Because the hotel... More

Was this review helpful? Yes
CarolClassicSuites, Owner at Classic Suites & Inns, responded to this review

Dear Mike:Thank you for such a wonderful review. Glad we were able to help you out and keep you comfortable while traveling. We hope if you come back this way you will stay with us again. Sincerely Carol McAdam More

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Additional Information about Classic Suites & Inns

Address: 181 West Boylston Street, Route 12, West Boylston, MA 01583
Phone Number:
Location: United States > Massachusetts > West Boylston
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 3 hotels in West Boylston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Classic Suites & Inns 2*
Reservation Options:
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Also Known As:
Classic Suites & Inns Hotel West Boylston
Classic Suites And Inns

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Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?