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Extended Stay America - Boston - Waltham - 32 4th Ave.

2.5 of 5
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32 Fourth Ave., Waltham, MA 02451 (Formerly Extended Stay Deluxe )
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Extended Stay America - Boston - Waltham - 32 4th Ave.
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Ranked #9 of 11 Hotels in Waltham
A recent review
3 of 5 stars reviewed 1 week ago
Jerome S New York City, New York
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67 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Old Tappan, New Jersey
1 of 5 stars Reviewed 2 days ago NEW

At checkin, I specifically asked if they were toiletries in the room. Although I was told there were, there was nothing but bars of soap when I arrived. And when I called housekeeping to have shampoo sent up, no one did anything about it. I requested a crib the day before checkin, though nothing was available when I arrived. The... More 

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New York City, New York
1 review
3 of 5 stars Reviewed 1 week ago

We arrived at around midnight with a confirmed, prepaid reservation and were immediately told that 1- they had no room; 2- we had no reservation; and 3- we were probably at the wrong hotel. When we showed our on-line confirmation things got slightly better. We were told (threatened) that we'd probably have to take a king rather than the queen... More 

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1 review
1 of 5 stars Reviewed 1 week ago

Booked using cheaopair.com. At arrival they told that my booking was not valid because no rooms were avaialble, which is not true because 10 minutes later, they offered me a room that might have the AC not working. I checked but when I enterend the room, there was a heavy smell of food, discovered that the kitchen's trash can was... More 

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Travelers are raving about these Waltham hotels

Hartford, Connecticut
Level Contributor
88 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 1 week ago

For a basic, overnight stay, my expectations are a clean room, comfortable bed and a shower with good water pressure. i also wouldn't expect to pay much for it. In that regard, this place was okay. Wifi was consistently working and included. But at over $130, and as a potential extended stay location, it pretty much sucks. Check in was... More 

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Waltham, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

I have been here for a few weeks already and I would like to highlight the professionalism and courtesy exhibited by all the staff here and especially the manager. I rally appreciate his willingness to help with a smile. The room I got was clean and the hotel is well situated; close to work and within walking distance of a... More 

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Wilton, Connecticut
Level Contributor
115 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Check in was a nightmare. We arrived at 5:05 p.m. on Saturday & were fourth in line. As we waited, the line got longer & there was only one person working at the desk & one person in housekeeping. The woman was pleasant enough - but she was clearly frustrated and actually disappeared for about 15 minutes (our theory was... More 

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Orlando, Florida
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Family of 4 stayed two nights. This was not a hassle free stay. Evidently the policies and practices are geared to long term stay clientele, even though this chain actively pursues short term stays. No bathroom amenities; Shampoo was not even available at the from desk; any kitchen inventory needed to be requested as it was not stocked in the... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I will be staying in this area for a minimum of a month. He is an insurance adjuster and travels all over the country. We checked in on Monday 6/22/15. We reserved a King room and we got a King room but it was the handicapped room which would normally be fine because they are a little... More 

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Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking the time to write a review of our hotel. I am sorry to hear that your room was not thoroughly cleaned prior to your arrival. I assure you that I have addressed this issue with our staff and it will no longer be an issue. Also, I am pleased to hear that you found other aspects... More 

Reading, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed June 18, 2015

The hotel is great if you do not have high expections. The hotel does not have maid service but towels and sheets are always available at the front desk. The breakfast is light but the food that is availabe which is oatmeal, granola, muffins and oranges hits the spot. The pool was closed and we were told it need to... More 

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Birmingham, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 10, 2015

I chose this hotel as I have food intolerances and wanted to be able to cook if I started feeling ill. Kitchen was good and there was a large fridge - although it was very noisy and woke me up repeatedly for the first couple of nights. Although I didn't eat any of it, the 'grab and go' breakfast was... More 

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Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the maintenance issues you experienced. Still, I am glad you had a positive stay overall. I am happy to hear that we were able to accommodate your needs with our fully equipped kitchens. The staff and I appreciate your... More 

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