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All 11 Waltham hotels

Extended Stay America - Boston - Waltham - 32 4th Ave.

2.5 of 5 Hotel   |   32 Fourth Ave., Waltham, MA 02451 (Formerly Extended Stay Deluxe )
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57%
Ranked #9 of 11 hotels in Waltham
A recent review
3 of 5 stars reviewed 4 days ago
T C Brooklyn, New York
  • Overview
  • Reviews (39)
  • Photos (20)
  • Amenities
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  • Room tips (6)
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39 people have reviewed this hotel

Traveler rating
    11
    11
    7
    9
    1
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10
5
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Brooklyn, New York
1 review
3 of 5 stars Reviewed 4 days ago NEW

I was unimpressed--I did not know that you had to request kitchen accessories/utensils/glasses/ plates/coffee maker/toaster, and I went on a search for these items. I eventually found two plates and one spoon, a pot and a pan in the dishwasher. The room was "pretty" clean, but there was hair in the vanity sink and popcorn residue on the mattress of... More

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Tampa, Florida
Top Contributor
97 reviews 97 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I made my best effort to use Extended Stay America in Waltham since no decent Choice Hotel Group facility is nearby. I'll be in the area through 2016 on a professional assignment so I was hopeful that this would be a good location. The best way to describe my experience is to say they put lipstick on a pig. Although... More

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Central Vermont
Top Contributor
52 reviews 52 reviews
16 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed June 17, 2014

A quick one night stay with late arrival, we found a clean room that was huge and welcoming, clean common areas. Easy to find right off the interstate. Towels were somewhat scratchy and bed wasn't super comfy but overall we had a good stay and felt that this was a decent value. Would stay here again.

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Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking the time to share your comments about your recent stay. All feedback is truly appreciated and we are always excited to read about happy guests. While I am sorry that the towels and bed did not meet your expectations, I am glad that you enjoyed your stay, and more importantly, that you would come back. We... More

Modiin, Israel
1 review
2 of 5 stars Reviewed May 18, 2014

Decent price, good location, and a nice room. However, the breakfast is spartan, housekeeping is only part-time and the air conditioning is either too hot or too cold and you need to call maintenance to switch between the two.

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Manager_11525, Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Chloe - Thank you for taking the time to write a review of your stay. I’m so pleased to learn that you enjoyed our convenient location and spacious suites with fully equipped kitchens at a great value. Still, I’m disappointed to learn that you experienced maintenance issues in your room. I will meet with the staff to review our maintenance... More

Killeen, Texas
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed May 18, 2014

Please do not waste your resources at this hotel. Room was not cleaned on the date I was told it would be cleaned; fitness center is a joke....only 3 cardio machines...one is broke, the tread on the treadmill feels like you're walking on uneven gravel....old, outdated equipment. If you can't find another hotel....then stay here as a last resort.

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Manager_11525, Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience. In response to your feedback, I will meet with the staff to review our housekeeping staff so that this issue does not affect our future guests. Your feedback regarding our fitness center is greatly appreciated and it will help us in... More

chicago,il
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 15, 2014

No place to park when snowed... didn't bother to get the snow cleared poor 'breakfast' - cramped place.. broken equipment in "gym" picket/noisy AC, leaky faucet, noisy fridge - make it rather difficult to sleep. Very low value for money .. I'd rather stay elsewhere if other hotels are available

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

I am sorry to hear about your recent unpleasant experience with us, but I do thank you for your feedback about it. Please accept my apologies for the lack of parking due to the snow. We try our best to ensure the parking lot is available for our guests; however, due to the amount of weather we received, this was... More

Festus
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 13, 2014

The Extended Stay exceeded my expectations, mainly with the exceptional customer service. Everyone I met who worked at the hotel was friendly and helpful. That really goes a long way in my book. The person who helped me the most was Adele. She was speedy with check-in and helpful in answering my questions. When it came time to check out... More

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Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Lauren - Thank you so much for taking the time to provide feedback about your stay. It truly does mean a lot to us! I am thrilled that you enjoyed your room and some of the unique in-room amenities that we offer. I am most happy that Adele was able to take such good care of you and make a... More

Fort Lee, New Jersey
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 27, 2013

I only stayed for one night so I may not have experienced all the things offered at this place. But it was my first experience staying at any hotel where heater didn't work! somehow, it had to be manually turned on by a technician. I chose this hotel for a business trip but would never choose for my vacation stay.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking the time to write a review about our hotel. Please accept my apologies for the heater not working properly in your room. In response, our maintenance staff has been made aware of the issue and is working to make repairs as needed. Still, I am glad that you enjoyed our affordable rates, our friendly staff and... More

Istanbul, Turkey
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 26, 2013

I stayed at this hotel about three weeks. General areas, lobby, corridors, stairs, elevator, not clean. Rooms are better. Staff is friendly, except one; Rachelle. She is clealry not happy to work in this hotel, so that try to avoid her, but usually there is one person at a time at reception desk, you might have to ask her a... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking the time to fill out our survey. We use feedback such as yours to better our brand. I am happy to hear that overall your experience was good with us. I do understand the lobby has been a little messier than normal, due to a lot of work being done. Most people such as yourself do... More

Denver
Top Contributor
201 reviews 201 reviews
88 hotel reviews
189 helpful votes 189 helpful votes
2 of 5 stars Reviewed October 21, 2013

This is my first and last experience with Extended Stay America...we were in Waltham for a conference and this hotel was half the cost of the conference hotel across the street. Overall there was nothing wrong with the hotel but the refrigerator in our room was louder than the air conditioning and I wanted to unplug it to sleep at... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Kurt - Thank you providing feedback about your recent stay with us. While I am glad that you found our hotel accommodating, and at a reasonable price, I am sorry to hear that you experienced some inconveniences. While our fully equipped kitchen is an added convenience, I'm sorry that it disturbed you during your stay. The same rule applies with... More

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Additional Information about Extended Stay America - Boston - Waltham - 32 4th Ave.

Address: 32 Fourth Ave., Waltham, MA 02451 (Formerly Extended Stay Deluxe )
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Boston - Waltham - 32 4th Ave. 2.5*
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Also Known As:
Extended Stay Deluxe Boston Waltham Hotel Waltham
Extended Stay Waltham
Waltham Extended Stay

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
136

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