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All 10 Waltham hotels

Extended Stay America - Boston - Waltham - 32 4th Ave.

2.5 of 5 Hotel   |   32 Fourth Ave., Waltham, MA 02451 (Formerly Extended Stay Deluxe )
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Extended Stay America - Boston - Waltham - 32 4th Ave.
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Ranked #8 of 10 hotels in Waltham
A recent review
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33 people have reviewed this hotel

Traveler rating
    11
    10
    5
    6
    1
See reviews for
8
3
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
chicago,il
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 15, 2014

No place to park when snowed... didn't bother to get the snow cleared poor 'breakfast' - cramped place.. broken equipment in "gym" picket/noisy AC, leaky faucet, noisy fridge - make it rather difficult to sleep. Very low value for money .. I'd rather stay elsewhere if other hotels are available

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

I am sorry to hear about your recent unpleasant experience with us, but I do thank you for your feedback about it. Please accept my apologies for the lack of parking due to the snow. We try our best to ensure the parking lot is available for our guests; however, due to the amount of weather we received, this was... More

Festus
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 13, 2014

The Extended Stay exceeded my expectations, mainly with the exceptional customer service. Everyone I met who worked at the hotel was friendly and helpful. That really goes a long way in my book. The person who helped me the most was Adele. She was speedy with check-in and helpful in answering my questions. When it came time to check out... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Lauren - Thank you so much for taking the time to provide feedback about your stay. It truly does mean a lot to us! I am thrilled that you enjoyed your room and some of the unique in-room amenities that we offer. I am most happy that Adele was able to take such good care of you and make a... More

Fort Lee, New Jersey
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 27, 2013

I only stayed for one night so I may not have experienced all the things offered at this place. But it was my first experience staying at any hotel where heater didn't work! somehow, it had to be manually turned on by a technician. I chose this hotel for a business trip but would never choose for my vacation stay.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking the time to write a review about our hotel. Please accept my apologies for the heater not working properly in your room. In response, our maintenance staff has been made aware of the issue and is working to make repairs as needed. Still, I am glad that you enjoyed our affordable rates, our friendly staff and... More

Istanbul, Turkey
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 26, 2013

I stayed at this hotel about three weeks. General areas, lobby, corridors, stairs, elevator, not clean. Rooms are better. Staff is friendly, except one; Rachelle. She is clealry not happy to work in this hotel, so that try to avoid her, but usually there is one person at a time at reception desk, you might have to ask her a... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking the time to fill out our survey. We use feedback such as yours to better our brand. I am happy to hear that overall your experience was good with us. I do understand the lobby has been a little messier than normal, due to a lot of work being done. Most people such as yourself do... More

Denver
Top Contributor
201 reviews 201 reviews
88 hotel reviews
185 helpful votes 185 helpful votes
2 of 5 stars Reviewed October 21, 2013

This is my first and last experience with Extended Stay America...we were in Waltham for a conference and this hotel was half the cost of the conference hotel across the street. Overall there was nothing wrong with the hotel but the refrigerator in our room was louder than the air conditioning and I wanted to unplug it to sleep at... More

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Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Kurt - Thank you providing feedback about your recent stay with us. While I am glad that you found our hotel accommodating, and at a reasonable price, I am sorry to hear that you experienced some inconveniences. While our fully equipped kitchen is an added convenience, I'm sorry that it disturbed you during your stay. The same rule applies with... More

California
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 20, 2013

I was in Boston for a couple of days on personal matter. I planned to stay in nearby Hyatt, but the price was a bit steep. So when I discovered this one was on hotwire for half the price, it decided even though I had no previous experience with Extended Stay, I could take the risk. I was not wrong.... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. I am happy to hear that you enjoyed your room overall, found your bed to be comfortable and that you liked our grab-and-go breakfast. Still, I do apologize that you were disturbed sometimes by the work being done in a guest room nearby.... More

Bangalore, India
1 review
2 of 5 stars Reviewed October 16, 2013

Very bad facilities at high rate. Service is not good, i had a repair in the dish-washer its not fixed at all. Breakfast is terrible same menu every day. I don't prefer this to my friends, and at least i will try to avoid it. There are many options around in this place may be little higher but i feel... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking the time to fill out our survey. I want to apologize for the service you received. We do take pride in our customer service. I am having our maintenance staff look into the issue with the dishwasher. We designed our grab-and-go breakfast for the traveler that does not have the time to utilize our kitchens. It... More

Greenville, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 14, 2013

I was in the Boston area for work. Since I was there under my company threshold of 13 weeks for an apartment, I had to stay at the Extended Stay in Waltham. My room was small, but since it was only me, I was fine with it. There are limited TV channels, and not very much in the way of... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you so much for staying with us, and more importantly for taking the time to share your comments and feedback with us about your stay. This is valuable to us in so many way. I'm glad that you enjoyed the room, (I agree that your room type is perfect for 1 person for a long stay) and I'm thrilled... More

Ramsey, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed October 7, 2013

We were very disappointed with our stay at Extended Stay. From the beginning, after a long drive, it's first, not clear where to park for checking in, as the signage is terrible. We got to the tiny, over crowded lobby and had a very long wait to be checked in. (There was only one person working there, and she explained... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Juliet - Thank you for taking the time to complete a review of your stay. Your feedback is very valuable to us, as it will certainly help us to improve for future stays. I am so sorry to hear about the uncomfortable stay. We strive to provide clean and comfortable rooms, and it appears that we clearly missed the mark... More

Boston
1 review
5 of 5 stars Reviewed October 2, 2013

Just wanted to write a quick review to note how helpful and kind the front desk staff was during a recent visit to the Extended Stay America Hotel at 52 4th Avenue in Waltham, MA. I recently found myself there while in the midst of an emergency. The person at the front desk in the lobby was so kind and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for your extremely positive remarks about your experience with us. I am so glad to hear that our staff took such great care of you during your time of need. We strive to provide each guest with the comforts of home and great service. I am pleased we achieved this goal during your stay. We hope that you... More

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Additional Information about Extended Stay America - Boston - Waltham - 32 4th Ave.

Also Known As:
Extended Stay Deluxe Boston Waltham Hotel
Extended Stay Deluxe Boston Waltham Hotel Waltham
Extended Stay Deluxe Boston
Extended Stay Waltham
Waltham Extended Stay
Address: 32 Fourth Ave., Waltham, MA 02451 (Formerly Extended Stay Deluxe )
Phone Number:
Location: United States > Massachusetts > Waltham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #8 of 10 hotels in Waltham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Boston - Waltham - 32 4th Ave. 2.5*
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