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Extended Stay America - Boston - Waltham - 32 4th Ave.

2.5 of 5
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32 Fourth Ave., Waltham, MA 02451 (Formerly Extended Stay Deluxe )
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Extended Stay America - Boston - Waltham - 32 4th Ave.
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Ranked #9 of 11 Hotels in Waltham
A recent review
3 of 5 stars reviewed 1 week ago
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54 Reviews from our TripAdvisor Community

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    6
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Boston, Massachusetts
1 review
1 of 5 stars Reviewed 6 days ago NEW

Many problems in the room including broken toilet, constantly loud refrigerator, very bad mattress, broken phone. Spoke to the manager who promised to repair everything, nothing was actually even looked at. Stayed 3 days and nothing was ever fixed. Breakfast is disgusting with bad coffee and creamora (no milk.) Pool was not open. Entrances and exits are dirty with overflowing... More 

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Skaneateles, New York
Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

We had originally booked 2 rooms here due to a lower price, and our 1st choice did not have room. We arrived and were greeted by someone who did not seem very interested, and sent us to one room that had not been made up. Our daughter quickly went on line and found us a 2 bedroom suite at our... More 

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Travelers are raving about these Waltham hotels

Madison, New Jersey
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

If you want a suite, and don't need it to be big, this hotel could work for you. The rooms have the standard Residence Inn layout: as you enter, you encounter the kitchen, a small dining / work table, living room area (couch, snack table, and TV), bed, dressing area, and bath. If you're comparing with a hotel that just... More 

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Greater Noida, India
Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 23, 2015

As such the hotel is good, I have stayed here several times. Rooms are good with fully functional kitchen. Wifi is also good, and probably free. But breakfast has very limited options, and there is no breakfast on weekends, which is very inconvenient for business travelers staying for multiple weeks. Location is OK, you can get a bus to Moody... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2015

Going through some bad reviews, I am amazed to find that I haven't found a single issue mentioned in those reviews. I am currently staying in this hotel and the facility and service is superb. Giving 4 stars as there should always be scope of improvement (and I met with some inconvenience at check in but that was more of... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 5, 2015

I've only been here for one night but have hit a couple of problems 1. The service here is very hostile 2. Loud trucks early morning (not good when you're jetlagged!) The loud trucks are here to remove snow early in the morning (understandable). I asked for a quieter room, however my request was met with a glare as if... More 

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Chennai
Contributor
18 reviews 18 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 2, 2015

I am currently staying in this hotel for the last 3 weeks and I would say the room and the hotel is certainly worth the money paid... Staff behavior is of top notch..Room is of quite good size with comfortable bed,TV,Fridge and Kitchen facilities.Morning complimentary breakfast consists of couple of fruits,oatmeal pack,coffee and a snack bar .Overall a nice property... More 

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Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking the time to share your comments with us regarding your stay. I am so pleased to read that you received top-notch service from our staff, and that you found us to be such a good value. Please know that in addition to the one complimentary housekeeping service each week, that additional services can be purchased for... More 

Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 19, 2014

I had to spend a good week in Boston (or rather in Newton) and took this place. I was not expecting very much, and have been positively surprised. Staff People were very nice and helpful. Room Not very large, but it had everything one would need. A fridge with freezer, a fully equipped kitchen, desk, sofa and TV, and a... More 

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Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking the time to share your comments about your recent stay with us. All feedback is truly appreciated and only helps us to improve the service that we offer. I am thrilled to read that our staff was friendly and helpful, and that your room met your needs. It truly makes me pleased to see a happy,... More 

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 24, 2014

Beware that this hotel has a practice of charging your credit card on top of prepaid reservations such as priceline.com, hotels.com, Orbitz.com, etc. In addition to being charged twice in hopes that I would not catch it, hotel was below expectations and crowd seemed supper sketchy creating an unsafe feeling.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

I want to thank you for taking the time to write a review of our hotel. I apologize for the billing issues you encountered during your visit. I will be meeting with our staff to review your comments to ensure this issue does not continue in the future. Thank you again for your feedback. We hope that you will return... More 

North Highlands, California, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2014

We went to Waltham because I lived there for several years. Very accommodating place. Enjoyed our 2 week stay, which included breakfast, Nice room with kitchen. Will visit again. Enjoyed easy access to many placed, Concord, Lexington, fall foliage was good.

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