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All 11 Waltham hotels

Extended Stay America - Boston - Waltham - 32 4th Ave.

2.5 of 5 Hotel   |   32 Fourth Ave., Waltham, MA 02451 (Formerly Extended Stay Deluxe )
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Extended Stay America - Boston - Waltham - 32 4th Ave.
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Ranked #9 of 11 Hotels in Waltham
A recent review
5 of 5 stars reviewed 3 days ago
Christian S
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47 reviews from our community

Traveler rating
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    14
    7
    10
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had to spend a good week in Boston (or rather in Newton) and took this place. I was not expecting very much, and have been positively surprised. Staff People were very nice and helpful. Room Not very large, but it had everything one would need. A fridge with freezer, a fully equipped kitchen, desk, sofa and TV, and a... More 

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Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Beware that this hotel has a practice of charging your credit card on top of prepaid reservations such as priceline.com, hotels.com, Orbitz.com, etc. In addition to being charged twice in hopes that I would not catch it, hotel was below expectations and crowd seemed supper sketchy creating an unsafe feeling.

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Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

I want to thank you for taking the time to write a review of our hotel. I apologize for the billing issues you encountered during your visit. I will be meeting with our staff to review your comments to ensure this issue does not continue in the future. Thank you again for your feedback. We hope that you will return... More 

North Highlands, California, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2014

We went to Waltham because I lived there for several years. Very accommodating place. Enjoyed our 2 week stay, which included breakfast, Nice room with kitchen. Will visit again. Enjoyed easy access to many placed, Concord, Lexington, fall foliage was good.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 26, 2014 via mobile

Horrible 1 star hotel! It was dirty and smelly, the service was horrible on the phone while checking us in and I couldn't ask questions. A lot of different nationalities stay here. Breakfast is coffee and granola bars only...I would never recommend staying in this crummy, disgusting, nasty, dirty, filthy hotel again!

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking the time to write a review of your stay. We are very sorry to hear that you did not receive quality service and that our level of cleanliness did not meet your expectations. We will review your feedback with our front desk staff to ensure we are always providing our guests with the superior service that... More 

Albany, New York
Contributor
17 reviews 17 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 21, 2014

i am not a huge fan of extended stay america's i've stayed at in the past. when priceline booked this hotel for me i was concerned. it turned out to be nicer than others i've stayed in. it was clean and functional. they didn't provide any dishes or silverware in the kitchen area but they will give you anything at... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking the time to share comments about your stay. All feedback is welcome and truly helps us to become better at our jobs. It is so nice to hear that your expectations were exceeded. We strive to provide a clean, comfortable, and affordable room for our guests and am glad we were able to do that for... More 

Sarasota, Florida, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2014

I stay at this Extended stay for 7 weeks. It was a very pleasant experience. The room were good size, better than most Extended Stay properties. The staff was were attentive to any request. Breakfast at any Extended Stay is minimal, but that is to be expect as it is a discounted hotel. The location was very good for my... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking the time to tell us about your stay. I am so pleased to read that your room was clean, spacious, and to your liking, and that you found our staff to be attentive and accommodating. As well, we are glad that our location was so convenient for your commute. Thank you once again for your feedback.... More 

Clearwater, Florida
Top Contributor
110 reviews 110 reviews
56 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed September 17, 2014

As the name implies, this chain is set up for the longer term stay for workers, especially when the reservation can be made as much as 60 days in advance. The rate can be $50/nite in such cases, not the $125+ charged to a walk-in. The room was a small apartment with a kitchen, a double bed, a sofa, a... More 

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Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Lee - Thank you for your thorough review of our hotel. We are so glad that you enjoyed your spacious room and our helpful staff. Thank you again for your feedback. We hope to see you again in the future. More 

Waterville Valley, New Hampshire
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 28, 2014

There was hair in the refrigerator, bathtub, and on the comforter. The reservation was supposed to be a deluxe king. They sent us to our room after we just moved so we could rest and relax in a bathtub. However, the room was still being cleaned and we had to wait 20 minutes for them to finish when we went... More 

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Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for providing feedback about your stay. I regret to hear of the cleanliness issues in your room. Please know that I will be working with my housekeeping staff to review our cleanliness standards so that your experience is not repeated. As well, I am sorry that we were unable to give you the room type that you had... More 

Brooklyn, New York
1 review
3 of 5 stars Reviewed July 20, 2014

I was unimpressed--I did not know that you had to request kitchen accessories/utensils/glasses/ plates/coffee maker/toaster, and I went on a search for these items. I eventually found two plates and one spoon, a pot and a pan in the dishwasher. The room was "pretty" clean, but there was hair in the vanity sink and popcorn residue on the mattress of... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 32 4th Ave., responded to this review

Thank you for taking some time to share feedback about your stay. I am glad to read that my staff was friendly during check-in; however, the cleanliness issues you described in your room are unacceptable. Please accept my apologies. I will be meeting with our housekeeping staff to review cleanliness standards so that your experience is not repeated. As well,... More 

Tampa, Florida
Top Contributor
111 reviews 111 reviews
27 hotel reviews
92 helpful votes 92 helpful votes
2 of 5 stars Reviewed June 22, 2014

I made my best effort to use Extended Stay America in Waltham since no decent Choice Hotel Group facility is nearby. I'll be in the area through 2016 on a professional assignment so I was hopeful that this would be a good location. The best way to describe my experience is to say they put lipstick on a pig. Although... More 

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Boston - Waltham - 32 4th Ave.

Address: 32 Fourth Ave., Waltham, MA 02451 (Formerly Extended Stay Deluxe )
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Boston - Waltham - 32 4th Ave. 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Extended Stay Deluxe Boston Waltham Hotel Waltham
Extended Stay Waltham
Waltham Extended Stay

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