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BEST WESTERN TLC Hotel

2.0 of 5 380 Winter Street, Waltham, MA 02451-8700
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BEST WESTERN TLC Hotel
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BEST WESTERN TLC Hotel
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176 reviews from our community

Traveler rating
    47
    67
    37
    14
    11
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64
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48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arundel, Maine, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay; the restaurant was wonderful and the room was very comfortable; especially the bed. There was an issue with the pool when we got there and the communication regarding that was vague but other than that, all was great.

Review collected in partnership with Best Western

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Waltham, Massachusetts
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stay here on a monthly basis for work and it is honestly the best hotel in the area hands down....The rooms are clean and spacious, the staff are always friendly and eager to help. The Manager Margot goes out of her way to ensure you have a pleasant stay...and the restaurant that is connected, Copper House Tavern is the... More

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Oyster
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

If you expect the Ritz at a Best Western price this is not the hotel for you. I have stayed there four times while visiting my daughter at Boston College,and have always left pleased. The rooms are clean and comfortable, the staff eager to help, and the breakfast is good and varied.The on site restaurant is lively, and the food... More

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New York City, New York
1 review
2 of 5 stars Reviewed 3 weeks ago

We only stayed one night, but would not return to this hotel. This hotel was not clean. The desk manager had an unprofessional attitude which contributed greatly to our bad experience. The only saving grace was the breakfast.

Review collected in partnership with Best Western

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New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel was close to major highway,close to restaurants and shopping center.Very quiet area around the hotel. Breakfast was available everyby morning and coffee 24 hrs. Staff very helpful. Parking was plentiful and free

Review collected in partnership with Best Western

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Maine
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Really good price for this Boston area based hotel. Rooms were clean. Hotel is dated but being uprgraded. Indoor Pool was clean, fresh, and fun. Small fitness room, but equipment worked well with TV in room. cons: no hot tub ! Nice restaurant connected with hotel. We ate there for lunch on Saturday. Excellent service and food. Hotel staff greeting... More

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Washington DC
Top Contributor
66 reviews 66 reviews
12 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For some reason the week I needed to be in Cambridge was completely sold out - and I literally was shut out all the way to Waltham. (Translating - 10 miles west or so of Cambridge). So I booked this hotel as it was the only one available. First impressions - it's an older hotel - which means smaller rooms,... More

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear dgabor, Thank you for your feedback. I have read your comments and I will work on any improvements that are within my control. My staff and I do try very hard to provide good customer service. We are doing a complete modernization of our elevators and that should help a lot with the noise as well as with functionality... More

seaford, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Excellent stay as usual, the new improvements are great and the breakfast additions are a plus. Margot and the Staff were wonderful and make us feel welcome every time we visit. We would absolutely return to this hotel on our next trip to the area. My only compliant would be a little better television

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Martin, We always love having you and your wife stay with us. Both of you have been with us through the old days and now through all the renovations here at the property. My staff and I feel as if you guys are family! Keep on coming!!!!! Thank you for the great review. Sincerely, Margot Fenton General Manager BEST... More

Topeka, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

This was a combination business and family trip. Your staff were very pleasant from the front desk, to the dining room attendant and the cleaning ladies! Kudos to All! Enjoyed the bar/restaurant the Hotel had to offer. The male staff in this area were more attentive to their jobs making sure refills and food arrived in a timely manner. The... More

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Angelina G, I am always happy to hear that one of our guests had a good experience at the hotel. I will pass on your kind words to my staff. I am going to post this review so they can read it themselves. They all work very hard to make the guest experience a good one. Thank you. Sincerely,... More

Gottingen, Germany
2 reviews
3 of 5 stars Reviewed 5 weeks ago

The TLC Best Wester offers nice rooms, a good restaurant and a good breakfast. However the hotel offers no means of public transportation or airport shuttle! If you are visiting Waltham or surroundings is probably well located, however a visit to Boston will cost you $50 return taxi trip to the closest subway station (riverside) and a total travel time... More

Review collected in partnership with Best Western

Was this review helpful? Yes
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Additional Information about BEST WESTERN TLC Hotel

Address: 380 Winter Street, Waltham, MA 02451-8700
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN TLC Hotel 2*
Number of rooms: 100
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Also Known As:
Best Western Waltham
Waltham Best Western

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