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BEST WESTERN TLC Hotel

2.0 of 5 380 Winter Street, Waltham, MA 02451-8700
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BEST WESTERN TLC Hotel
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BEST WESTERN TLC Hotel
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189 reviews from our community

Traveler rating
    54
    69
    39
    15
    12
See reviews for
67
29
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56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (189)
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    (36)
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    (66)
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    (72)
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1 review
5 of 5 stars Reviewed yesterday NEW

I was very impressed with the Hotel. Room was excellent, King Bed very comfortable ; Breakfast was excellent; All Staff members were very pleasant. Cleaning Staff was extremely helpful. The restaurant was great.

Review collected in partnership with Best Western

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Exeter, New Hampshire
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Hotel was fine as far as a nights sleep but I was very disappointed in the responsiveness on an item I left behind in the room. I left my make-up bag in the room I stayed in on a Wednesday morning which contained all my personal toiletries and when I called that night and left a message, the person I... More

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stratford, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very satisfied. Great hotel, part of a great chain. You can always anticipate courteous and professional service. I would not stay any where else when traveling to Mass, I have told all my friends and family to cehck this particular Best Western out whenever they travel that way as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
Portland, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Having been recently remodeled, the hotel is still nice looking. 24/7 coffee in the lobby was a plus. The breakfast was surprisingly (!!!!) good and the selections were great - hot and cold cereals, eggs and a meat, yoplait and chobani, pancakes, breads, fruit. Had a microwave and a small frig, wifi worked fine. Walking distance to Naked Fish restaurant... More

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Michelle B, I am sorry that the hotel did not meet your expectations. The elevators are regularly serviced and they have a Certificate of Inspection from the City of Waltham. Our rooms are newly renovated and our Executive Housekeeper has won several Housekeeping Excellence Awards. Thank you for your feedback. I will use the information you gave me to... More

Teaneck, New Jersey
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was remodeled and looks great.The breakfast choices in the past were lacking, however, they now have a very good breakfast. The toilet seats are close to the ground, but the rooms are in very good condition. The attached restaurant is also excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear 4readers, Thank you for the wonderful review. I couldn't ask better feedback than this. We have tried very hard to upgrade the property and to improve the Continental Breakfast. We now offer hot choices and a larger variety of items. We even remodeled the Breakfast Room to make it brighter and cheerier. The Copper House Tavern is a great... More

Atlanta, Georgia
Top Contributor
61 reviews 61 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are at least three other hotel choices at this location and this Best Western is hands down the BEST (pun intended)! My room (202) was huge, modern, clean and comfortable. The pillows were a delight to sleep on. The room has a window that can be partially opened. Breakfast is fabulous with hot, cold selections and everything else in... More

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Mac M, What a fantastic review!!! I am posting this so the entire staff can see it. It will make their day. It certainly made mine. Thank you!! We are working on a new contract and we will have more channels and a larger variety of stations in the near future. Please keep coming and you won't be disappointed.... More

Rotterdam, The Netherlands
Top Contributor
92 reviews 92 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived late evening and were happy to find a room. The gentleman at the desk was friendly and helpful. He took the pleasant initiative to give us a discount at AAA rate. In other hotels I usually have to ask for it. $ 116 for a queen in big room is good at short driving distance from the airport... More

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Bertha B, I am glad that you enjoyed your stay. Our rooms are quite large and many of them have balconies and pullout sofa beds. We offer free WiFi and a free Hot Breakfast as well as free parking and a 24 hour Business Center with free printing. We also have a heated indoor swimming pool and a fitness... More

Baltimore, Maryland
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed 2 nights at this hotel for business travel. It met all of the basic necessities: easy access (right off of 95, maybe 20 minutes from airport); clean room and bathroom; large room with multiple options for working (desk, chair with foot stool); nice comfortable bed. The restaurant is really nice (better than some I've experienced at higher level... More

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear LisaPM1, I love reading great reviews like this one. You enjoyed your stay and it was better than you expected. We aim to please through service and cleanliness. You as a guest are our most important priority. We want you to be comfortable and happy. I am glad we succeeded. Thank you for your great review. Sincerely, Margot Fenton... More

Burlington, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

the cost of a single room was more than the worth of the stay. The shower insert was broken and looked to be fixed with epoxy where the soap would have been held. I was in need of a room and with a discount wound up spending well over $200.00 for the stay. Over all the Hotel was nice to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Josh T, I am sorry that you feel that our rooms are too expensive. We are competitive with the area hotels. In fact, we are often cheaper than the competition. Our hotel is newly remodeled and that includes 100 of the guest rooms. We have also upgraded our public areas and our Breakfast Room. We now serve a free... More

Philadelphia
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My husband is staying in this hotel right now; he arrived on Sunday night and had booked a room until Wednesday morning. After a very long day at work today (Monday), he came back to his room to find that all of his belongings were gone. Luckily, he had taken everything of value with him to work; however, all of... More

Was this review helpful? Yes 3
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Additional Information about BEST WESTERN TLC Hotel

Address: 380 Winter Street, Waltham, MA 02451-8700
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN TLC Hotel 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Waltham
Waltham Best Western

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