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BEST WESTERN TLC Hotel

2.0 of 5 380 Winter Street, Waltham, MA 02451-8700
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BEST WESTERN TLC Hotel
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192 reviews from our community

Traveler rating
    55
    69
    41
    15
    12
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67
29
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57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The recent renovations to the common areas of the hotel are quite nice and a big improvement. The elevators could use a little TLC. High marks for the Copper House Tavern. However, the noisy plumbing is overwhelming. Every time somebody flushes you hear it all day, all night.

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Lima, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This hotel changes the rates from check-in to check-out. Check your credit card carefully as this hotel mischarges its customers. The restaurant, pool, and faciltities have all been recently redone. I did not have breakfast this time, but in times past, it is fine. We left too early to have breakfast this last time. The staff appears to have much... More 

Review collected in partnership with Best Western

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Ottawa, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

This trip included my friend and I, each in our own room. We both enjoyed our stay there very much. It was very clean, king-sized beds were comfortable, also a sofa bed, very spacious room, amenities were working very well, flat screen tv, microwave, mi1ni fridge, etc. We would DEFINITELY stay there again!! :)

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 3 weeks ago

I was very impressed with the Hotel. Room was excellent, King Bed very comfortable ; Breakfast was excellent; All Staff members were very pleasant. Cleaning Staff was extremely helpful. The restaurant was great.

Review collected in partnership with Best Western

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Exeter, New Hampshire
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel was fine as far as a nights sleep but I was very disappointed in the responsiveness on an item I left behind in the room. I left my make-up bag in the room I stayed in on a Wednesday morning which contained all my personal toiletries and when I called that night and left a message, the person I... More 

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stratford, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very satisfied. Great hotel, part of a great chain. You can always anticipate courteous and professional service. I would not stay any where else when traveling to Mass, I have told all my friends and family to cehck this particular Best Western out whenever they travel that way as well.

Review collected in partnership with Best Western

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Portland, United States
1 review
3 of 5 stars Reviewed November 10, 2014

Having been recently remodeled, the hotel is still nice looking. 24/7 coffee in the lobby was a plus. The breakfast was surprisingly (!!!!) good and the selections were great - hot and cold cereals, eggs and a meat, yoplait and chobani, pancakes, breads, fruit. Had a microwave and a small frig, wifi worked fine. Walking distance to Naked Fish restaurant... More 

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Michelle B, I am sorry that the hotel did not meet your expectations. The elevators are regularly serviced and they have a Certificate of Inspection from the City of Waltham. Our rooms are newly renovated and our Executive Housekeeper has won several Housekeeping Excellence Awards. Thank you for your feedback. I will use the information you gave me to... More 

Teaneck, New Jersey
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 10, 2014

The hotel was remodeled and looks great.The breakfast choices in the past were lacking, however, they now have a very good breakfast. The toilet seats are close to the ground, but the rooms are in very good condition. The attached restaurant is also excellent.

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear 4readers, Thank you for the wonderful review. I couldn't ask better feedback than this. We have tried very hard to upgrade the property and to improve the Continental Breakfast. We now offer hot choices and a larger variety of items. We even remodeled the Breakfast Room to make it brighter and cheerier. The Copper House Tavern is a great... More 

Atlanta, Georgia
Top Contributor
63 reviews 63 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 10, 2014

There are at least three other hotel choices at this location and this Best Western is hands down the BEST (pun intended)! My room (202) was huge, modern, clean and comfortable. The pillows were a delight to sleep on. The room has a window that can be partially opened. Breakfast is fabulous with hot, cold selections and everything else in... More 

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Mac M, What a fantastic review!!! I am posting this so the entire staff can see it. It will make their day. It certainly made mine. Thank you!! We are working on a new contract and we will have more channels and a larger variety of stations in the near future. Please keep coming and you won't be disappointed.... More 

Rotterdam, The Netherlands
Top Contributor
92 reviews 92 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 9, 2014

We arrived late evening and were happy to find a room. The gentleman at the desk was friendly and helpful. He took the pleasant initiative to give us a discount at AAA rate. In other hotels I usually have to ask for it. $ 116 for a queen in big room is good at short driving distance from the airport... More 

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Bertha B, I am glad that you enjoyed your stay. Our rooms are quite large and many of them have balconies and pullout sofa beds. We offer free WiFi and a free Hot Breakfast as well as free parking and a 24 hour Business Center with free printing. We also have a heated indoor swimming pool and a fitness... More 

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Additional Information about BEST WESTERN TLC Hotel

Address: 380 Winter Street, Waltham, MA 02451-8700
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN TLC Hotel 2*
Number of rooms: 100
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Also Known As:
Best Western Waltham
Waltham Best Western
Hotel Style:
#5 Family Hotel in Waltham

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