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All 11 Waltham hotels

BEST WESTERN TLC Hotel

2.0 of 5 Hotel   |   380 Winter Street, Waltham, MA 02451-8700
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Ranked #6 of 11 Hotels in Waltham
A recent review
4 of 5 stars reviewed 1 week ago
alexgW5452IR Waltham, MA
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165 reviews from our community

Traveler rating
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    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Atlanta, Georgia
1 review
1 of 5 stars Reviewed 6 days ago NEW

I stayed here because I forgot to book a room at the Marriott for one week. My whole body started itching while I was sleeping. I never got a sound sleep because of bed bugs. This place is overpriced for the quality it's offering. Please choose to stay here if this is the only option you have.

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Waltham, MA
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed again at the Best Western TLC and despite ongoing construction, my stay was perfect. The staff is especially helpful and well trained. This hotel has been making steady progress since Margot Fenton became GM. I hope BW and the franchise realize how much progress has been made in the last year. The Copper House restaurant is a great... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Brooklyn, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was very clean, and had nice décor. The staff were very professional. The atmosphere was rather upscale but the price was very affordable. The breakfast was average in presentation, and the food seems bland. The dining room itself was not inviting. It felt like a sterilized hospital lounge.

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Anna G, Thank you for your nice review. We are working diligently on our new hot breakfast. I'm sorry that you found some of the items bland. I will definitely work on that. I am happy to hear that you liked the upgrades we have made to the hotel. We try and keep our rates competitive to the area.... More

Waltham, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel seemed to be undergoing a renovation. Lobby was functional though. Rooms were nice, clean and comfortable bed. Free breakfast was definately a plus. Staff was always curteous and there was ample parking.

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Alex N, I am glad that you enjoyed your stay with us. We try very hard to keep our rooms clean and our guests happy. The free Hot Breakfast is a new feature and I'm happy to hear that you approve. Please come stay with us again and see the finished renovations. The lobby is looking great. Thank you,... More

Monroe Twp., United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Friendly service, great hotel for a good price. So glad that I stayed here instead of in the city. Room was clean, staff was very friendly, room was bigger than I thought. You will appreciate that it is cheaper than staying in Boston itself. In other words it is worth the drive out.

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Susan, Hartmut K, What a terrific review. Thank you from the Staff at the BEST WESTERN TLC Hotel. There are no small rooms at our hotel! I am happy to hear that you liked our prices, our staff, and our clean rooms. We try very hard to make our guest's have a good experience. Please come and stay with... More

Bennington, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel since it was close to the Riverside T station so we could go into Boston to the Red Sox game. Hotel was very clean and we were impressed by the front desk calling us after our check in to make sure we found everything.

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Denise H, Going to a Red Sox game is definitely a good time. I am with you in that I take the T when my family and I go to a game. It is much easier than taking the car and paying for parking. Thank you for your great review. I will post your review because my staff is... More

Helston, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My partner and I stayed here for a couple of nights late August 2013. The rooms had recently been revamped and we found the room to be spacious and very clean. The bed was comfortable and slept very well. The bathroom was spotlessly clean. Couldn't fault anything in the room. Breakfast was good for a freebie, with a good selection.... More

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear susieb20, I would be lucky to have you and your partner stay with us anytime you are in town and need a room. Thank you for the great review. I will make sure to pass it on to my staff. It will make their day.They work very hard to keep the hotel guest rooms and public areas clean. I... More

Chelmsford, Massachusetts
1 review
3 of 5 stars Reviewed 3 weeks ago

The Hotel met the minimum requirements of a place to stay. The Group Discount was good! Room was nice, bed was comfortable, but car parking was lousy!!! abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyzBAB

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Bob G, I want to apologize for the parking situation. We are very busy at the moment and the restaurant is also. This has created parking issues. We are currently working on a solution for everyone involved. Thank you for the nice comments. I am glad you enjoyed your stay. Please come and stay with us again. Sincerely, Margot... More

Chapel Hill, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

A malfunctioning elevator, key cards that did not function, a broken light not repaired or replaced and a preschool sized toilet along with the noisiest A/C unit that I have encountered in years make this hotel a definite no r4ecommendation. Find another place to lay your head, although the bed itself was just fine. Breakfast was also good with many... More

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear EnjoytheDay0015, I am sorry that you did not have a good experience at the hotel. The BEST WESTERN TLC Hotel is newly renovated and we do a large amount of corporate and leisure business. We are reasonably priced, close to Boston,offer free WiFi, free parking, and an indoor heated swimming pool and fitness center. We now offer a free... More

Alexandria, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel a few years back and it was a terrible experience. Everything was run down. The remodel has brought it back to life. Everything is very clean and new. The staff were very pleasant, the breakfast delicious and having a restaurant attached to the hotel is always nice.

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Liberin, Thank you for the great review. The staff here at the BEST WESTERN TLC Hotel along with the owner have put a lot of time, effort, and money into upgrading the hotel. We now serve a hot breakfast, offer much faster WiFi speeds, and we are about to open a little sundries shop for the guests in our... More

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Additional Information about BEST WESTERN TLC Hotel

Address: 380 Winter Street, Waltham, MA 02451-8700
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN TLC Hotel 2*
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Also Known As:
Best Western Waltham
Waltham Best Western

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