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All 10 Waltham hotels

BEST WESTERN TLC Hotel

2.0 of 5 Hotel   |   380 Winter Street, Waltham, MA 02451-8700
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Ranked #6 of 10 hotels in Waltham
A recent review
5 of 5 stars reviewed 5 days ago
wanderer26 Richmond, Rhode Island
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127 people have reviewed this hotel

Traveler rating
    33
    50
    28
    8
    8
See reviews for
52
22
5
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Richmond, Rhode Island
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I recently stayed at the Best Western TLC because my partner was having surgery at a nearby hospital and I needed a place to stay for an undetermined number of nights. Boston-area hotels can be pretty pricey, and I ended up choosing the Best Western based on its very competitive rate and convenient location. I have not had much previous... More

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Redondo Beach, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Room was quiet (end of hall), clean and service at front desk was super. In a busy area just off I-95 in Waltham; Copper House Tavern is attached and was crazy busy on Thursday night so finding a parking spot was difficult - only complaint about the location. For another dining alternative, The Naked Fish is just around the corner... More

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Phil K, Thank you for the positive feedback. I will pass on your great comments to the hotel staff. The staff at the BEST WESTERN TLC Hotel prides itself on their cleanliness and on their guest service. I am very happy to hear that you experience a superior guest stay. Sincerely, Margot Fenton General Manager BEST WESTERN TLC Hotel... More

Senior Contributor
21 reviews 21 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Convenient to Lahey Clinic and other medical centers and shopping; yet close to excitement of downtown Boston. Being on 95/128 loop it is convenient to Northern and southern New England. The service of the manager Ms. Fenton made our stay something extra.

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear larryjhirsch, What a wonderful review! Thank you for being such a loyal and valued guest. I am glad that you enjoyed your stay with us and I look forward to seeing you in the future. Sincerely, Margot Fenton General Manager BEST WESTERN TLC Hotel Waltham, MA 02451 More

New York
Contributor
19 reviews 19 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although the sleeping room was modestly furnished, it was a good size and very quiet. The pool was a great addition, as was the onsite restaurant which had delicious burgers and a nice, pubby atmosphere. My only request would be to have better blankets: it is cold up there and the blanket on the bed was not warm enough, even... More

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear wandala, Thank you for the good feedback. I want you to know that we are listening to our guests and that we hear their voices. We are looking into putting Ice Machines on all of our floors. I am glad that you enjoyed your stay and that you liked our indoor heated swimming pool. That is a real plus... More

Bethel, Connecticut
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel on business this past weekend. When I checked in, it didn't seem like the staff really knew what they were doing. I was checked into the hotel in silence as one of the supervisors was sucking on a lolly pop and talking on the phone trying to see whether or not the room was available.... More

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear James H, I want to personally apologize for the unpleasant experience that you had at the hotel. I have spoken to my Front Desk Staff and rectified the situation. It is not acceptable to me that you had an average stay. Please call or e-mail me so that I can make sure that you experience a superior guest stay... More

Ithaca
1 review
4 of 5 stars Reviewed 4 weeks ago

Excellent value. Fine service. Easy access to Cambridge and Boston. Hotel restaurant is lively and the food is good - draws large clientele from outside the hotel itself. so much so parking can be at a premium early in the evening.

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear HappyFamily151, I am so happy to hear that you enjoyed your experience here at the BEST WESTERN TLC Hotel. I am completely empathetic to your feelings regarding the parking situation. We are weighing several options. Please be assured that this problem will be solved shortly. Thank you for the feedback. Best regards, Margot Fenton General manager BEST WESTERN TLC... More

Allentown, PA
Senior Contributor
22 reviews 22 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms are spacious. Bathrooms are too small. Great WIFI. Good breakfast. Workout room needs some work. Restaurant attached is very convenient and food was very good. Location is convenient to interstate, shopping and public transportation.

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear RLStoudt, Thank you for your comments and I appreciate your feedback. I am glad that you enjoyed your stay. We are currently working on an upgrade for our Fitness Center. The Copper House Tavern is a great place to eat, relax and unwind. I look forward to having you stay with us in the future and again, thank you.... More

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 6, 2014

The Best Western TLC in Waltham was close to my company's corporate office and turned out to be perfect. The Copper House Tavern inside the hotel was a bonus! Great food, good drinks and nice atmosphere. The staff was very nice. I will continue to stay at this hotel for each visit I make to the corporate office.

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Juhermz , I really enjoyed reading your great comments. Your enthusiasm put a smile on my face and I will be sure to have my staff read your review. The Copper House tavern is a wonderful place to eat and drink and the atmosphere is positively vibrant. I look forward to having you stay with us in the future.... More

Manlius, United States
1 review
5 of 5 stars Reviewed March 4, 2014

The addition of microwave and refrigerator to the room and renovation of the pool are definite improvements. We also appreciate being able to control the heat in the room. Clean was clean and up to date. We did experience some noise from the room next door through rather thin wall.

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Philip K, Thank you for the great review. I am glad you liked the upgrades to the hotel. Please accept my apology with regards to the noise issue. I look forward to having you come stay with us in the future and I thank you staying at the BEST WESTERN TLC Hotel. Sincerely, Margot Fenton General Manager BEST WESTERN... More

Suncook, NH, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 17, 2014

Good night sleep for the price, housekeeping did an excellent job on the rooms, halls, lobby, etc. I expected a bit more with the breakfast but for the price it was alright. Easy location to get to right off the highway. Would probably stay here again if we were in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Leon B, BEST WESTERN as a brand prides itself on the cleanliness of its hotels.The BEST WESTERN TLC Hotel recently won the Housekeeping Excellence Award for 2014. I am glad that you found us to be "Super Clean". In addition, we are in the process of adding new items to our Continental Breakfast. This will include some hot items,... More

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Additional Information about BEST WESTERN TLC Hotel

Also Known As:
Best Western Waltham
Waltham Best Western
Address: 380 Winter Street, Waltham, MA 02451-8700
Phone Number:
Location: United States > Massachusetts > Waltham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Waltham
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN TLC Hotel 2*
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