We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 11 Waltham hotels

BEST WESTERN TLC Hotel

2.0 of 5 Hotel   |   380 Winter Street, Waltham, MA 02451-8700
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN TLC Hotel to your Saves list
BEST WESTERN TLC Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
68%
Ranked #6 of 11 hotels in Waltham
A recent review
5 of 5 stars reviewed 3 days ago
790pamelas Indian Rocks Beach, Florida, USA
  • Overview
  • Reviews (149)
  • Photos (45)
  • Amenities
  • Q&A
  • Room tips (14)
  • Location
  • More
Write a Review

149 people have reviewed this hotel

Traveler rating
    40
    58
    33
    9
    9
See reviews for
58
23
10
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Indian Rocks Beach, Florida, USA
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I was very impressed by the consistently friendly staff, the clean accommodation, and the extremely comfortable beds. The pool was clean and the added benefit of the attached restaurant made my 15 nights perfect. Easy access to Cambridge and other little communities like Needham.

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear 790Pamelas, I am always glad to hear from a satisfied guest. I am happy that we could accommodate all of your needs. The Copper House Tavern is a great place to eat and to relax and you couldn't ask for anything closer! I look forward to seeing you in the future and please contact me if I can be... More

Philadelphia, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is an excellent hotel. The staff is among the friendliest and most efficient of any we've met in the past. When our phone request for a handicapped room was not in the system when we checked in, the person at the front desk quickly and personally moved us and our belongings to a handicapped room. The room was clean,... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Margery R, What a wonderful review!!! I posted your comments so that my whole staff could read them. Thank you, Margery, for putting a smile on the face of every member of the BEST WESTERN TLC Hotel staff. You and your family are a joy to have as guests and if there is anything you need just ask. Thank... More

NYC, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hotel was clean. Staff was very friendly. Free Breakfast was okay. They have a restaurant in house which looked good. The gym is really small and limited. Nice pool for summer stay overs. Not too many near by places to eat.

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Jefferson L, I am glad to hear that you enjoyed your stay. We are opening our new Breakfast Room next week and there will be a much larger variety of items on the menu. We will have healthier choices, hot items and fresh fruit. There will also be pancakes with warm syrup, hot oatmeal in a variety of flavors,... More

Philadelphia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean room and bed. Great breakfast. Easy access to Boston and surrounding areas. Staff members are very helpful and knowledgeable. We are very heppy to stay in this hotel and will come back again in the near future.

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Yingmei Y, Thank you so much for the wonderful review. I am always happy to hear that you and your family had a good experience at the BEST WESTERN TLC Hotel. We pride ourselves on our good customer service and on our cleanliness. I will pass on your comments to my staff. I look forward to having you come... More

Raleigh, North Carolina
Contributor
17 reviews 17 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was my 3rd stay at this hotel. There was trash in the trash cans, food in the refrigerator, a broken privacy lock, a broken handle to the room next door, a broken latch and open door on the balcony door. The hotel looks great from the outside and the lobby. Caring people at the desk. But clearly a housekeeping... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear BF61, Thank you for your feedback. I want to apologize for the condition of your room. I have spoken to the Housekeeping Manager and the situation has been rectified. Please call or e-mail me so that I may discuss the situation with you in further detail. Sincerely, Margot Fenton General Manager BEST WESTERN TLC Hotel Waltham, MA 02451 More

WASHINGTON
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for only one night on the way to drop my daughter off at camp. The room was basic but the beds were comfortable and the bathroom was fine. Not their fault--guys working in the street outside--but their power went off in the morning, so it was a little spooky walikng downstairs (elevators were out) and finding the... More

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Leornard O, I want to offer you my sincerest apology for the inconvenience that the power outage caused you. I have had the back hallways and stairs thoroughly swept. I want you to know that I read and listen to guest comments. Your feedback is important to me and I want to thank you for the nice comments that... More

Huntingdon Valley, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Would recommend hotel to others. We were there on business and it suited our needs well. Breakfast was a great perk. If my company needs a place to stay in the future in the area we would definitely come back.

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Metal Alliance/...M, Thank you for the great review. We are glad to have you! You and any members of your company are welcome anytime. Sincerely, Margot Fenton General Manager BEST WESTERN TLC Hotel Waltham, MA 02451 More

Suffern, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very friendly and accommodating people. Rooms are good. Near family and highways. Have stayed here at least 2 times a year for the past 3 years and will stay here when we are visiting family in Cambridge.

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear GHTHOMAS, I love reading happy reviews like yours. We will be glad to have you anytime that you come to town to visit your family. It is loyal and valued guests like you that make my job so worthwhile. Thank you. Sincerely, Margot Fenton General Manager BEST WESTERN TLC Hotel Waltham, MA 02451 More

Waltham, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Good hotel to stay. Very Clean, Great Staff. Pool, fitness room, restaurant/bar. The restaurant had good food but stops serving around 10:00 p.m. Bar stays open until about 11:30 depending on the crowd. Food was good, not overpriced. Free internet. Nice area. About half hour from Boston. Family hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Donna O, Thank you for the wonderful review. I am glad that you liked the property and that you enjoyed the Copper House Tavern. I will pass on your kind comments to my staff. Thank you again and I look forward to having you stay with us in the future. Sincerely, Margot Fenton General Manager BEST WESTERN TLC Hotel... More

Norwich, Connecticut
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 11, 2014

First time in a Best Western. Compares to other leading hotel chains but was not as expensive as those. I checked the area hotels and this was the best price. Was very nice, clean and well maintained. I would chose this one again the next time.

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear ARP1369, I am so happy to read that you enjoyed your first stay with us. I look forward to having you stay with us in the future. There are many upgrades to our property in progress and I think you will enjoy the changes. Thank you for your great review. Yours Truly, Margot Fenton General Manager BEST WESTERN TLC... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN TLC Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN TLC Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN TLC Hotel

Address: 380 Winter Street, Waltham, MA 02451-8700
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN TLC Hotel 2*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, Tingo, Priceline, Cheap Tickets, Reservation Counter, BookingOdigeoWL, Venere, Agoda and Otel so you can book your BEST WESTERN TLC Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Waltham
Waltham Best Western

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (6)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (19)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Waltham
Hotel Class
Number of rooms
100

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer