We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 11 Waltham hotels

BEST WESTERN TLC Hotel

2.0 of 5 Hotel   |   380 Winter Street, Waltham, MA 02451-8700
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN TLC Hotel to your Saves list
BEST WESTERN TLC Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
68%
Ranked #6 of 11 hotels in Waltham
A recent review
4 of 5 stars reviewed 4 days ago
liberin Alexandria, New Hampshire
  • Overview
  • Reviews (156)
  • Photos (45)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (15)
  • Location
  • More
Write a Review

156 people have reviewed this hotel

Traveler rating
    42
    59
    32
    13
    10
See reviews for
59
25
12
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Chapel Hill, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

A malfunctioning elevator, key cards that did not function, a broken light not repaired or replaced and a preschool sized toilet along with the noisiest A/C unit that I have encountered in years make this hotel a definite no r4ecommendation. Find another place to lay your head, although the bed itself was just fine. Breakfast was also good with many... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Alexandria, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel a few years back and it was a terrible experience. Everything was run down. The remodel has brought it back to life. Everything is very clean and new. The staff were very pleasant, the breakfast delicious and having a restaurant attached to the hotel is always nice.

Review collected in partnership with Best Western

Was this review helpful? Yes
Cornelius, United States
1 review
5 of 5 stars Reviewed 1 week ago

The newly renovated hotel was an excellent place to stay. the bathroom was a little small, but the rest of the room was huge, bed comfortable. The bar/restaurant next to the hotel is pretty good and has a very lively after work crowd.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sterling, United States
1 review
1 of 5 stars Reviewed 1 week ago

Not at all worth the money! Tub drain broken. Noise in room from downstairs bar. Door didn't work for me and other guests that I witnessed. Pool was closed all weekend. Breakfast was a joke, so I ate there only once. Received a 5:45am wake up call that I never requested. Elevator sounds and feels like it could snap off... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Suffern, NY, United States
1 review
5 of 5 stars Reviewed 1 week ago

fine Hotel, excellent value, rooms recently redone, sparkling, good breakfast, nice staff - all-in-all a good experience if you are in the Waltham area. Other people in my party were staying at nearby chains, coniderably higher priced and this was quite equal. Strongly recommended.

Review collected in partnership with Best Western

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Robert K, Thank you!! Thank You!! Thank you!!! You made my day with your great comments and your positive attitude. I am so happy that you enjoyed your stay and that you liked our newly renovated hotel, the staff, the new free hot breakfast and the good value we have to offer. I look forward to having you come... More

Waltham, MA
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I travel often and stayed at the Best Western TLC in Waltham, MA. It is undergoing internal renovation but I didn't notice any impacts to guest comfort. My room was clean, AC worked well on a hot night, and I slept great. Front desk staff is top notch and well trained. Throughout my previous stays in 2013 and 2014, I... More

Review collected in partnership with Best Western

Was this review helpful? Yes
West Haven
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

There are plenty of superior hotels in the immediate area. As a single senior, I was not able to get help with my luggage. Also, I chose this particular hotel because it has an indoor pool. I swim every morning. The pool was not open. The lobby is under renovation and is shabby. The carpet in my room sticky. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear rosedokes, I am sorry to hear that you did not enjoy your stay. The BEST WESTERN TLC Hotel has won several Housekeeping Excellence Awards and we pride ourselves on our cleanliness. I apologize but the pool was down for maintenance. The safety and security of our guests is a priority. I am glad that you enjoyed our new hot... More

connecticut
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I reserved a night and the clerk documented the wrong night. When I arrived, they had charged me for the wrong night and also didn't have my reservation for the day I arrived. I ask to speak with the manager. They wouldn't let me. In addition, I called the manager twice, and emailed once and still have not heard from... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear dollyfyn26, I am glad that we finally connected through e-mail. I apologize for the delay and I am happy to hear that you will be returning to the BEST WESTERN TLC Hotel. You are a valued and loyal guest and I was more than willing to refund the money considering the circumstances involved. Sincerely, Margot Fenton General Manager BEST... More

New York
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When I walked in the restaurant looked nice, the place smelled like steak and the front desk employees were very nice. The front foyer is under construction which is okay, and it didn't seem all that bad. I started to get worried when I got into the elevator and it sounded like it was going down the runway for takeoff.... More

Was this review helpful? Yes 1
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear RacerDad0, Thank you for your honest response. I just want to let you know that we listen to our guest's and that we are replacing our elevators shortly. Currently, all of our old air-conditioners are being replaced with brand new units. We are a reasonably priced property as you mentioned and I hope that you will come stay with... More

East Greenbush, New York, United States
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this hotel at the last moment for a single night. It was easy to find, had ample parking, and my room was clean and comfortable. There is a restaurant/pub associated with the hotel that I did not try--but it looked pretty good. The desk staff were not overly enthusiastic to see me, but they warmed up during my... More

Was this review helpful? Yes
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Mrmitosis, I am happy to hear that you enjoyed your stay at the BEST WESTERN TLC Hotel. However, I want to personally apologize for the under enthusiastic response of my Front Desk Staff. Please come and stay with us again and I will make sure that you experience a superior guest stay. Thank you for your honest feedback. I... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN TLC Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN TLC Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN TLC Hotel

Address: 380 Winter Street, Waltham, MA 02451-8700
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN TLC Hotel 2*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Travelocity, Tingo, Priceline, Cheap Tickets, BookingOdigeoWL, Reservation Counter and Venere so you can book your BEST WESTERN TLC Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Waltham
Waltham Best Western

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (6)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Waltham with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Waltham
Hotel Class
Number of rooms
100

Questions & Answers

Questions? Get answers from BEST WESTERN TLC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer