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BEST WESTERN TLC Hotel

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380 Winter Street, Waltham, MA 02451-8700
Best prices for: 1 room 1 guest
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BEST WESTERN TLC Hotel
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BEST WESTERN TLC Hotel
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210 reviews from our community

Traveler rating
    63
    76
    42
    15
    14
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77
30
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63
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Hartford, Connecticut
2 reviews
5 of 5 stars Reviewed yesterday NEW

My small youth church group has now used this hotel for two separate one night conferences, and are very pleased and fully intend to continue to use it in the future. The facilities are exactly what we need; nice clean rooms, free Wi-Fi, continental breakfast, pool, free parking and proximity to major roadways leading in and out of the Boston... More 

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Raymond, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have been staying at the Best Western in Waltham, MA for about 3 years now, mostly because I live in southern NH and have a 70 mile commute to work in Lexington, MA. This past winter has been particularly challenging because of the severe weather, so for a couple of months I was averaging at least one stay a... More 

Review collected in partnership with Best Western

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East Otis, MA, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

For the price, this hotel provides what we needed. It is an older hotel, but has been kept up to date and is very clean. We find the location convenient as its about a 5 min drive to subway (Riverside Station). Indoor pool and free continental breakfast are a plus for families with kids.

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The recent winter storms made me very late arriving for my stay so the computer system had moved my booking to a 'no show' The General Manager Margot and her staff sorted this out very professionally and promptly and also gave me an upgrade which was totally unexpected and appreciated at the end of a long, delayed and stressful trip... More 

Was this review helpful? Yes 1
old greenwich, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Our room was lovely and we enjoyed our visit and really loved the restaurant. The food was excellent and it was wonderfully convenient to be right on sight. We would definitely use the restaurant again. We especially liked that the staff put our Notre Dame basketball game on tv for us to watch.

Review collected in partnership with Best Western

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Phoenixville
2 reviews
5 of 5 stars Reviewed 1 week ago

The Best Western TLC Hotel in Waltham, MA is simply a great place to stay. General Manager Margot keeps things running smoothly and takes care of any questions or concerns ASAP. Rooms are clean and comfortable, the staff is friendly, the location is great, etc. The crews I send there while on working trips, love it.

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Allentown, PA
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was recently renovated and the breakfast area in particular was much more inviting and brightly lit. The deluxe king room was very roomy with a well arranged bathroom. Although the hotel is near the interstate, it was very quiet(3rd floor). Close to shopping, public transportation links and restaurants. A CostCo within two miles!

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear RLStoudt, Thank you so much for noticing our larger bathrooms. We have just completed reversing the swing of the doors to make the bathrooms larger for our guests. The Breakfast Room is very sunny and uplifting. That was just the look that the owner wanted. I appreciate the great comments about my staff. Please come again so I can... More 

Vineyard Haven, Massachusetts
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Kind of a good news-bad news......... March and very cold outside, our room upon check in was very cold as well. I went directly to the heater to turn on and it was very dirty. Yes, just makes it all feel dirty from that point. 4 day stay, never vacuumed, asked for bed linens to be changed on 1 bed,... More 

Was this review helpful? Yes 1
Sacramento, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean and staff was nice. Would definitely stay here again. The parking was horrible for the those staying at the hotel due to the busy restaurant. Food at the restaurant was not that good.

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Steve R, I would like to apologize for the parking situation. We are doing everything we can to try and ease the parking situation. I understand your distress. Please try us again. We have had snow removed and " No Parking" signs installed. Thank you for the nice comments about mt staff. I will make sure and pass them... More 

seaford, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 18, 2015

After another stay due family illness, the staff did an superb job keeping the hotel funtioning in the blizzard conditions. Thank you ALL for making this difficult time for us so much easier. The help that Margot gave us will be remembered forever. A heartfelt THANKS AGAIN.

Review collected in partnership with Best Western

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Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Martin A, You and your lovely wife will always be taken care of here at the BEST WESTERN TLC Hotel. You have been with us through all the upgrades and renovations and you are both such long term and loyal guests. I am so sorry that you have to deal with a family illness but if it is any... More 

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