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Extended Stay America - Boston - Waltham - 52 4th Ave

2.0 of 5
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52 Fourth Avenue, Waltham, MA 02254 (Formerly Homestead Studio Suites)
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Extended Stay America - Boston - Waltham - 52 4th Ave
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Ranked #10 of 11 Hotels in Waltham
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47 reviews from our community

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    13
    15
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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New York City, New York
1 review
2 of 5 stars Reviewed 3 days ago NEW

The mattress is dented and uneven. The DVD remote does not work. The breakfast tables are dirty. We cleaned the table ourself. i asked the front desk for help with the DVD remote. She could not help me.

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Hilton Head, South Carolina
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This property defines "limited service" and was way overpriced for what it offered. We had limited choices, given that several college graduations were going on during the weekend of May 15th. To increase the weekday rate of $159 to $259 was unconscionable for what we got.

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Travelers are raving about these Waltham hotels

Hanover, New Hampshire
1 review
5 of 5 stars Reviewed 1 week ago

I am very grateful of the staff, specially the manager, Mike. We had a reservation for one day, and due to a medical procedure we were requested by a Dr to stay for an extra day. At the front desk, the receptionist understood my request right away. Then the manager was able to help me out with a very specific... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 weeks ago

I just spent the past month staying in several Extended Stay America Hotels in the Northeast, from Baltimore, to New York City, to up here in Boston... This is by far the best one I stayed at. Their Manager, Leah, and the other staff, Rose and Link, are very good at their job, and are very professional. I recommend this... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding our hotel, and our staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Wharton, New Jersey
1 review
5 of 5 stars Reviewed March 30, 2015

Both Ms. Rose and Ms. Jelitta were friendly and courteous form making reservation getting a room in the right floor away from the elevator noise, getting help for local attractions, getting coins for the laundry, getting the cart for getting the luggage down - etc. etc, - you name it they were more than eager to help. They worked above... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

Thank you so much for posting a review of our property. I am proud of our staff for making your stay enjoyable, and that you felt they went above and beyond the call of duty. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

1 review
5 of 5 stars Reviewed March 29, 2015

I recently stayed at this hotel on a business trip. After trying to check into the wrong hotel and being told that my reservation wasn't there, I arrived at the correct location. I was greeted by a friendly staff member, Link, who checked me in. He joked about how most people go to the wrong hotel often. The lobby was... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that you found your stay enjoyable and that our staff was attentive to your needs. I will make sure to share your review with them. The staff and I would like to thank you again for posting your review. We look forward to welcoming you... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 18, 2015

I only had stayed at this hotel because my company had booked it for an employee training session that was supposed to be only 3 days and close to their HQ. After reading so many negative reviews, I was expecting a run down hotel but when I got there, the staff and room seemed pleasant enough. I thought, well this... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize for the experience you had, and that you felt the situation was not handled properly. Your comments were reviewed by our staff, and we will use them to make sure your experience is not repeated. We are doing a full sweep of our hotel ensuring that proper cleanliness... More 

1 review
1 of 5 stars Reviewed January 3, 2015

Here are the reasons why I give such a low grade: 1. I have to change three rooms to get a air conditioner is working. Even the air conditioner in last room is barely working, it took almost three and half hours to change the temperature in room from 53 to 70 degree. 2. The bed and pillow are tough... More 

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Waltham, Massachusetts
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 22, 2014

I have been at this hotel for almost 10 weeks due to a corporate relocation-thank heavens my new apartment will be ready in 10 days! As previous reviewers have mentioned, it is like living in the projects when you stay here. There is no attempt to cater to business travelers and the hotel is dirty and smells like a well-used... More 

Was this review helpful? Yes 2
Co Clare, Ireland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 19, 2014

We booked this for a family vacation in Boston - having stayed in the adjacent Hyatt a few years previously under a different name. I had called twice in advance to say that we wanted adjoining rooms as we are a family group - on both occasions the person on the desk was very helpful and said that this was... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

Thank you for taking the time to write a review of your stay. We are very sorry that you and your family did not have a pleasant experience with us and that we were unable to accommodate your room request. We will be working with our staff to make sure we are properly informing our guests of our various room... More 

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