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All 10 Waltham hotels

The Westin Waltham-Boston

4.0 of 5
70 Third Avenue, Waltham, MA 02451
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The Westin Waltham-Boston
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Ranked #7 of 10 hotels in Waltham
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328 reviews from our community

Traveler rating
    63
    110
    84
    43
    28
See reviews for
Families
76
 
Couples
54
 
Solo
35
 
Business
126
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Stamford, CT
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 15, 2013 NEW via mobile

Quite frankly, the rooms in this hotel do not live up to the Westin name. Our room was terribly worn - rusted shower curtain rod, stained upholstery on the chairs, scratches all over the cabinet. There also happened to be a couple flies buzzing around - probably from the candy hanging out in the open mini bar. The best thing... More

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San Diego, CA
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 29, 2013

I experienced very good and professional service from some staff members, but not so good from others. The rooms seem a little worn. The bed and pillows weren't up to the "heavenly" standards Westin usually offers. It is in a convenient location for Waltham area business, but I will probably try a different hotel on my next trip. The $15... More

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Brian C, Manager at The Westin Waltham-Boston, responded to this review
June 3, 2013

Thank you for your comments. I am sorry that you received such inconsistent service from our staff during your stay and that your bed did not feel like a true Westin Heavenly Bed. This is definitely not what you should expect from our hotel. I have shared your feedback regarding the service you received with our management team so that... More

Milwaukee
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 27, 2013

While on a business trip, I stayed at the Westin Waltham-Boston for nearly a week. The staff at the hotel were incredibly helpful even when there were miscommunications regarding the hotel's shuttle service. Moreover, even though I arrived well before check-in time, the check-in receptionist was able to get me into a room immediately and arrange for a taxi immediately.... More

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See 3 more reviews by LillyMilwaukee for Waltham
Brian C, Manager at The Westin Waltham-Boston, responded to this review
May 31, 2013

Thank you for taking the time to share your feedback. I am glad that our team was able to provide you a great stay and that they were able to accommodate an early check-in and transportation for you. I am sorry to hear about the maintenance issues that you had in your guest room, I have shared your comments with... More

Caldwell, New Jersey
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 26, 2013

I've stayed Westin numerous times. I usually look for 4 star stays. Some Westins have fallen under that. Westin Waltham-Boston is definitely a solid 4 star. Actually got caught in a winter storm while staying here, so we had to walk to the detached garage every time we went any where. Facility is nice. Lobby is modern and is a... More

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Brian C, Manager at The Westin Waltham-Boston, responded to this review
May 31, 2013

We appreciate you taking the time to post such positive comments about the hotel and our team. It is great to hear the feedback about our renovated lobby, we are very excited about our new look. We look forward to welcoming you back the next time you are in the area. More

Princeton, New Jersey
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 22, 2013

Westin Waltham is a standard Westin hotel. The parking is annoying because they charge $15 per day for parking even though the hotel is surrounded by empty parking lots. That didn't bother me as much as ordering and paying for top shelf vodka at the hotel bar and getting putrid low quality booze instead. This happened twice. They seem to... More

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Brian C, Manager at The Westin Waltham-Boston, responded to this review
May 31, 2013

Thank you for taking the time to give us feedback regarding your stay. I would like the opportunity to further investigate your comments regarding the hotel bar. We pride ourselves on the service and the quality of the products that we serve and this would never be an acceptable practice. If you could contact me at GMWestinwaltham@westin.com so that I... More

Westwood, NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 13, 2013 via mobile

$15 for parking? Really? Garage is a pretty good extra 10 minutes added to your trip. Small spaces in covered garage, detached from hotel. Internet extra. Room service over priced...even for a Westin. $32 for a burger and fries? Hotel is LOUD. Atrium open to guest room hall and lounge below. Noise is double-digit to your door. Highway right outside.... More

Was this review helpful? Yes 2
Brian C, Manager at The Westin Waltham-Boston, responded to this review
May 18, 2013

Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet your expectations. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can use in the future. We hope that you will consider visiting... More

Palm Beach Gardens, Florida
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 11, 2013

A wonderful experience at this perfectly situated hotel right off but set back from the highway . Very clean rooms , excellent service & abundant value . Look no further ...our family event had no less than 12 rooms , and everyone was extremely satisfied

Was this review helpful? Yes 1
Brian C, Manager at The Westin Waltham-Boston, responded to this review
May 13, 2013

We appreciate you taking the time to post such positive comments – it’s always great to hear that our guests enjoy themselves during their travels. We look forward to welcoming you back in the future! More

Ithaca, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 8, 2013

Nice, comfortable bed, rooms with a view. Only problem parking where they charge $15 per day. But a nice hotel with nice sleep quality. While checking out a lady was complaining about kids making noise, it was rude to ask me and my wife, if we did it. anyways excellent property.

Was this review helpful? Yes 2
Brian C, Manager at The Westin Waltham-Boston, responded to this review
May 13, 2013

Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay. Our Westin Heavenly Bed is always a guest favorite and we are glad that you were able to have a rejuvenating rest. The hotel does charge for overnight parking in our garage; however there are room rates available that would include this... More

Barnstable, Massachusetts
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 8, 2013

The staff are extremely pleasant, the rooms are spacious, the beds are comfortable. It's in a convenient location to Route 128 businesses and the Metrowest suburbs. The Sunday brunch was excellent. We used this for a high school reunion, and everyone was very pleased.

Was this review helpful? Yes 1
Brian C, Manager at The Westin Waltham-Boston, responded to this review
May 13, 2013

We are thrilled that you had such a great time at our property, thank you for taking the time to send your comments. We are delighted that our staff was able to make your stay more enjoyable- we are very proud of the AAA Four Diamond service they deliver. It is great that you were able to use our Sunday... More

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2013

We booked two rooms from Priceline for Thursday and Friday, the hotel is very busy with multiple sessions going on. The room is clean, however, the noise in hallway can be easily heard, as well as the noise from the icemaker. One of the reason for this noise is the room door is not very good sealed. The location is... More

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Brian C, Manager at The Westin Waltham-Boston, responded to this review
May 13, 2013

Thank you for your feedback. We are sorry that you experienced some problems during your stay. We have reviewed your comments with our team so that we can look to correct these problems in the future. We hope that you will join us again so that we can provide you a better Westin experience. More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Room service(16)
  • Very nice(5)
  • Great value(3)
  • Hotel restaurant(3)
  • Front desk staff(3)

Additional Information about The Westin Waltham-Boston

Address: 70 Third Avenue, Waltham, MA 02451
Phone Number:
Region: United States > Massachusetts > Waltham
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 hotels in Waltham
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Only 15 miles from downtown Boston, The Westin Waltham Boston offers guests the opportunity to explore the city while providing the space to relax that most city hotels do not. ... more   less 
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Also Known As:
The Westin Waltham-Boston Hotel Waltham
The Westin Waltham-Boston Hotel
Westin Waltham Boston
Westin Waltham
Waltham Westin

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