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The Westin Waltham-Boston

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70 Third Avenue, Waltham, MA 02451
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The Westin Waltham-Boston
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173 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Jersey
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our daughter will be attending college in the area for the next four years. We are looking for a hotel that we could make our visiting home. Our first try was with the Westin and we were 95 percent happy with our choice. First, the good.. Hotel is beautiful, bed super comfy, breakfast is fabulous, staff members were lovely, accommodating,... More 

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Syosset, New York
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the hotel with a group of 16 people (8 adults/8 kids) for a basketball tournament. The kids enjoyed the indoor pool and eating breakfast in the restaurant. This was the 2nd year in a row we stayed there and I thought the quality has slipped a bit. Last year there was a large tv outside the lounge... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi rick b, I want to thank you and your family for staying with us again this year, though I do want to apologize for the areas where we fell short. I have shared your comments with our restaurant team as we always like to use our guest feedback to better improve our guest experience. When your travels return you... More 

1 review
5 of 5 stars Reviewed 1 week ago

Hosted a business cocktail party at the Weston. Venue was perfect with access to the outdoor patio on a warm June night. What really made the evening was the waitstaff. Very attentive friendly and helpful. Specifically Nathlie was with our group. She exceeded expectations and added some fun. All in all a great event well run by the Weston.

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Donna S, Thank you so much for taking the time to share your event experience with us at Westin Waltham-Boston! We hope that your guests for your event had just as good of a time and I will certainly pass your kind words along to Natalie. Thank you again for having your event with us Donna S. We hope... More 

Pennsylvania
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a very pleasant two-night stay at the Westin. The room was well-appointed, and the "heavenly bed" was truly heavenly. A variety of lighting controls allowed one to customize the amount of light in the room to just the desired amount. There was even a very dim night light in the bathroom; it took us a day to realize... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Professor_Phil, I want to thank you for taking the time to share your recent stay as well as adding some great photos of your experience! It always makes my day when I see that everything from our service to our facilities were fully enjoyed. Thank you again Professor_Phil for staying with us on your recent trip and here is... More 

Cincinnati, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at the Westin in Waltham,MA. My wife, 8 year old daughter and I had driven 14 hours straight from OH to attend a function at the Berklee Performance center in Boston and do some sightseeing. We arrived after midnight to a quick and easy check in with no drama at all. Our king room was... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

HI Ruben F, After a long trip from Ohio, I am so happy to know that your time with us left you all rejuvenated from your journey! I want to thank you for taking the time for sharing your experience with us and when your travels return you back to our area, we will look forward to welcoming you back.... More 

New Canaan, Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Saturday night party in Chestnut Hill left few accommodations nearby to chose from during busy graduation and wedding party month of June. I made reservations via 800 number and they couldn't have been more helpful. The room was a pleasure for my AAA rate. Breakfast was included the next morning, which was a buffet fit for a queen! The only... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Lisa V, Thank you for taking the time for sharing your experience with us at Westin Waltham-Boston! I am glad that you enjoyed everything from our team to our convenient location for your trip to Chestnut Hill. Thank you again for choosing to stay with us during your stay to Waltham Lisa V. We hope to see you again... More 

Estero, Florida
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We were in Boston for a wedding weekend. This is a business hotel, and no reason to ever go unless you are doing business on 128. No real facilities and nothing around the hotel. Worst service we have ever experienced. Bad internet, charges for everything (self-parking, Internet after 1st day). No place to go so unless you have a car... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Howard L, I want to personally apologize for the experience that you had encountered during your weekend with us. No excuses here as we failed you during this stay and I am truly sorry that your impression of us in not in a better light. I would love to make this right for you and restore your faith in... More 

Washington DC, District of Columbia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay in a lot of SPG hotels for work; this was one of the first times I stayed in one for personal travel. You sure notice a few different things when you're the one footing the bill! First, I will say that the rooms are lovely. The king-sized beds were divinely comfortable; the rooms are impeccably clean; the water... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Varina27, I want to thank you for choosing to stay with us during your trip to Waltham and also for your candid feedback from your experience! Though I am happy to know you enjoyed your room and our convenient location, I am sorry to know you did not leave completely satisfied. We strive to provide a tremendous experience for... More 

New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Liked the clean look of the hotel. The glass windows in the lobby and dining area had wonderful views of the greenery and the skyline outside. I was delighted with the spaciousness of the room and the quality of the bed and linens The bathrooms were well equipped. The only drawback was the lack of free internet, especially considering the... More 

Was this review helpful? Yes 1
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Jaishree S, Thank you so much for taking the time to share your experience with us at Westin Waltham-Boston. I am thrilled you enjoyed our room as well as our sweeping panoramic views from our restaurant, it is truly a sight to see! Thank you again Jaishree S for staying with us during your recent trip to Waltham. Should... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've stayed at Westins all over and I must that this is by far the worst one. The staff was friendly and helpful but the cleanliness of the hotel was not up to par. The room felt old and unsanitary. I could hear everything outside and down the hall the whole night. The floors in the bathroom had permanent stains... More 

Was this review helpful? Yes 1
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Katie W, I want to personally apologize for the experience you had with us during your stay this month. Though I am glad to know our team showed you hospitality during your stay, I am disappointed to hear about your room condition and cleanliness. We strive to get the basics right and I am sorry that we let you... More 

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