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All 10 Waltham hotels

The Westin Waltham-Boston

4.0 of 5 Hotel   |   70 Third Avenue, Waltham, MA 02451
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The Westin Waltham-Boston
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Ranked #7 of 10 hotels in Waltham
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396 people have reviewed this hotel

Traveler rating
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    111
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Massachusetts
Top Contributor
165 reviews 165 reviews
18 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This Westin is convenient for businesses on the NW part of the US 95 / Rt. 128 inner loop around Boston. It's blue glass arched exterior is visible from the highway but it is far enough away to be very quiet. Easy on/off freeway access and close to Naked Fish restaurant. This is a small Westin, but has a small... More

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RI
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was in the area and looking for a hotel. Contacted the Westin regarding the recent negative reviews on Trip Advisor. My concerns were handled very directly and professionally so I decided to give the hotel a chance. I was glad I did. For a room so close to Boston, the rate was much less than we had anticipated. Our room... More

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Brian H, Manager at The Westin Waltham-Boston, responded to this review

Thank you for reaching out to us prior to booking your reservation. We recognize that social media is a valuable tool for consumers and appreciate the opportunity to address your concerns. We are thrilled that you enjoyed your stay and look forward to hearing from you the next time you’re planning a trip to the Boston-area. More

Boston, Massachusetts
Top Contributor
61 reviews 61 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Checked in with wife for quick one night getaway. They were hosting a large group so it took a little while to check in, but no big deal. Current renovations of our room was complete and everything was high quality. Very welcoming staff everywhere we went. Only glitch was lack of food/drink option when we checked in at 4PM. Main... More

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Brian H, Manager at The Westin Waltham-Boston, responded to this review

We’re glad our recent guest room renovations met your expectations, but I’m sorry you were unable to find service for food and beverage at any time during your stay. We’re proud to be able to provide these services 24 hours per day and I apologize if an event in our lounge made the area inaccessible. I love the idea of... More

Manhattan Beach, California
Top Contributor
119 reviews 119 reviews
38 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was newly renovated and extremely comfortable. Even though renovations were ongoing, the hotel was still quiet during my stay. The valet staff was prompt and courteous. We had absolutely no problems and we will stay here again when in the area.

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Brian H, Manager at The Westin Waltham-Boston, responded to this review

Thank you for taking the time to post a review of your recent stay at our hotel. We always appreciate our guests’ feedback and are happy to hear when we were able to provide an exceptional experience. We look forward to welcoming you back again. More

New Jersey
Top Contributor
64 reviews 64 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed February 27, 2014

I have stayed at the hotel before with very few problems. We checked in last weekend and it went downhill . Loud banging until 6pm, room smelt like a ton of Fabreeze, toilet handle wasn't attached to anything. Couldn't turn on heater because of loud noise. They claimed it was a renovated room!! Given used utensils at breakfast. Manager never... More

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Brian H, Manager at The Westin Waltham-Boston, responded to this review

I am extremely sorry for the issues you encountered during your stay. This information has been shared with our entire management team and it will be used to ensure these events do not recur in the future. We would love the opportunity to provide you with the relaxing experience you have come to expect from us. If you are in... More

Quincy, Massachusetts, United States
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 18, 2014

Where do I begin? I actually wrote a stellar review of this property back in August and just visited again over the weekend expecting the same service and experience. This is my 4th year as an SPG gold member and there just certain standards within the Starwoods brand that i have grown accustomed to, the first being superb customer service.... More

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Brian H, Manager at The Westin Waltham-Boston, responded to this review

Thank you for sharing this information. I am extremely sorry we failed to meet your expectations in regards to your recent stay. While we are in the process of concluding significant guest room renovations, we still strive to provide the signature Westin experience our guests expect. If you’re in need of accommodations in our area again, we would love the... More

St. Johns, MI
Top Contributor
52 reviews 52 reviews
40 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 13, 2014

I would like list this hotel on "Not Recommend" list in this area. Besides front desk and door man, staff in this hotel cannot speak English! I try to talk to housekeeper on 8th floor and she does not understand me. The ice machine on 8th floor was broken, I informed the housekeeper and no reaction. I have to go... More

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Brian H, Manager at The Westin Waltham-Boston, responded to this review

I am sorry to hear about the issues you encountered during your recent stay. I believe a member of our management team recently contacted you directly, and please also accept my sincere apologies regarding this matter. We hope you will stay with us again soon and allow us the opportunity to provide the level of service you expect from a... More

Pembroke Pines, Florida
Top Contributor
66 reviews 66 reviews
49 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 24, 2014

Stayed here for one night during a business trip. Building is being remodeled during the day so there may be noise, however don't see why this hotel needs it. Rooms are detail clean, bed was amazing, hotel is quiet at night and as an added bonus bar downstairs near the restaurant is top notch, serves amazing food and will even... More

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Brian H, Manager at The Westin Waltham-Boston, responded to this review

Thank you so much for these terrific remarks. We are always thrilled to hear our guests enjoyed our hotel and four-diamond service. I’ve shared your comments with our entire team and we look forward to welcoming you back in the future. More

Chino, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 14, 2014

Being a gold member of SPG you tend to have certain expectations when staying at SPG properties. The Westin brand is one of my favorites but unfortunately I'm not sure if I'll stay here again. After having been checked in to a non-renovated room, I asked to be switched to a renovated room since the room that I originally had... More

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Brian H, Manager at The Westin Waltham-Boston, responded to this review

Thank you for sharing your feedback from your recent stay. I’m sorry for the issues you encountered in the room you were originally provided and am glad to know you were able to experience one of our newly renovated guest rooms. We appreciate knowing of any conditions within our hotel that need to be addressed and we work continually to... More

Contributor
16 reviews 16 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed January 8, 2014

I booked the hotel based on the gym advertised (prominently) on their location specific website. Little did I know (or was told) remnants of the gym had been moved to a ballroom, while a much needed renovation is being done. While I applaud them for embarking on the renovation (if my room was a horse I'd have to put it... More

Was this review helpful? Yes 1
Brian H, Manager at The Westin Waltham-Boston, responded to this review

I am very sorry to hear of your recent experience at your hotel. We are undergoing renovations to our guest rooms, our WestinWORKOUT fitness center and our indoor pool. I’m happy to share we are more than halfway through completion of our guest rooms and will have our WestinWORKOUT and pool back in operation by the end of January. We... More

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Additional Information about The Westin Waltham-Boston

Also Known As:
The Westin Waltham-Boston Hotel Waltham
The Westin Waltham-Boston Hotel
Westin Waltham Boston
Westin Waltham
Waltham Westin
Address: 70 Third Avenue, Waltham, MA 02451
Phone Number:
Location: United States > Massachusetts > Waltham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Waltham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Waltham-Boston 4*
Official Description (provided by the hotel):
Only 15 miles from downtown Boston, The Westin Waltham Boston offers guests the opportunity to explore the city while providing the space to relax that most city hotels do not. ... more   less 
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