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The Westin Waltham-Boston

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70 Third Avenue, Waltham, MA 02451
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The Westin Waltham-Boston
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The Westin Waltham-Boston
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133 reviews from our community

Traveler rating
    49
    48
    22
    7
    7
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30
17
3
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milton, Vermont
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel and the room was beautiful and clean. The staff was very friendly. My complaints are first, when traveling with kids...you walk into a room with a tray of candy, snacks and drinks. What kid isn't going to want to grab something from there so you're constantly reminding them to stay away from it. My biggest complaint is we... More 

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Santa Monica, California
2 reviews
5 of 5 stars Reviewed 1 week ago

I was blown away by the customer service at this hotel. Each person I came across went above and beyond to make me comfortable. Highlights were Melissa checking me in with such caring, and Belicia checking me out the same way. Also - Joy and Kathy answered the service line when I needed help and were so nurturing. The beds... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Debbie, What a great way to start the week, thank you so much for sharing! We are very lucky to have the team that we do, so it comes as no surprise Melissa, Belicia, Kathy and Joy were able to provide you with their enlightened hospitality during your stay. Thank you again Debbie for taking the time to share... More 

Charlotte, North Carolina, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at this hotel every time I am in the area. The hotel staff is always very friendly and accommodating. I especially enjoy the treatment I receive as a SPG member. I always have a card and gift welcoming me back which is always a nice treat. The rooms are nicely furnished and spotless. The hotel also has a... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Jordan O, I want to thank you for your continued loyalty to our hotel, being a SPG Member and sharing your most recent experience with us all! I am so happy to hear that time and time again your stays and our team have made you feel right at home. Next time you are with us, send us an... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Spectacular service at the hotel restaurant 70 at 3rd by John. Timely, professional and courteous. What a great night. Thank you! Suggestions on gluten free were delicious. Attention to detail were appreciated. Can't wait for breakfast.

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi natkovs, Thank you for taking the time to share your recent experience at our signature restaurant, Seventy at Third Avenue! I am glad you and your family enjoyed our offerings (including our gluten free selections!) and the great service provided by John and our team. Thank you again natkovs for sharing your experience with us! Be well, Manish Bhatia... More 

Liverpool, United Kingdom
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel for a business stay - rooms are clean and well-provided for, and very spacious. The beds are super-comfortable, and service is pleasant but unobtrusive - and breakfast is plentiful, fresh and wide-ranging in its options. The bar area is friendly, and The only downside is that if there is an event on, certain rooms can... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Kay H, Thank you so much for taking the time to share your experience with us at Westin Waltham-Boston! I couldn't agree more with you that our convenient location right off the highway is great for travelers on business in this area (and non-business travelers too!) and that our Heavenly Beds are super comfortable. Thank you again Kay H... More 

Winchendon, Massachusetts, United States
Top Contributor
116 reviews 116 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Westin sits atop a hill in Waltham, overlooking Route 128/I-95 and a huge pond. There is a parking garage, although handicapped parking is available at no charge right in front of the hotel. The building is made of glass --- so the image you receive as you enter the building is amazing. There is a WiFi area on the... More 

Was this review helpful? Yes 1
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Ladysuper, What a refreshing and detailed description of your stay with us at Westin Waltham-Boston, thank you so much for sharing! We always enjoy welcoming our guests back to our hotel and sharing their experience with us, so I am happy to see that you have continued to enjoy your time with us over the years. Thank you again... More 

New York City, New York
Top Contributor
52 reviews 52 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice room - nice bar/restaurant in lobby - and can actually walk to some other locations. Not far from a client in an industrial park in Waltham. A little tricky to turn into - but a nice hotel when you arrive. A little tricky to find the health club, but overall an above average healthclub. Met with a friend for... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi boog89, Thanks so much for taking the time to share with us your experience at Westin Waltham-Boston! I am happy to hear that from your room to our restaurant, that you were able to leave refreshed from your stay. Thank you again boog89 for choosing to stay with us for your stay in Waltham. When your travels return you... More 

Teaneck, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was staying at the Westin Waltham, MA last week and was really impressed by this Front Desk staff member, Belicia. A colleague of hers had forgotten to give me my wake-up call, so I got up a little late and felt very panicky. Not the greatest start to a work day. Belicia received a call from me asking her... More 

Was this review helpful? Yes 1
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Tanya K, Thank you so much for sharing this experience with us, as this is such a great a treat to read. Though we fell short in one area, I am so happy to know that Belicia helped recover the opportunity swiftly and with true hospitality for you, we are grateful to have her with us at Westin Waltham-Boston!... More 

Atlanta, Georgia
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel, but be prepared to pay for everything. Parking $15 a night and breakfast was not included in my price. The hotel does not come with a microwave and refrigerator either, so the food we purchased we were not able to enjoy the next day. The hotel had something written somewhere that they could bring you a fridge... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Dirtcheapteach B, Thank you for taking the time the other day to share your experience with us! I am very happy to see that you enjoyed your time here and also want to thank you for sharing on areas where we can improve for our guests. Any feedback we receive, whether good or bad, is truly appreciated as it... More 

San Diego, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Conveniently off 128, this hotel exceeded my expectations - room was very comfortable, clean and quiet, despite a lot of activities at the hotel. A little pricey but got a good AAA deal that included breakfast and parking.

Was this review helpful? Yes
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Theresa B, Thank you for taking the time the other day to share your experience with us! I am glad that you and your family had a rejuvenating stay with us, as well as grabbing a great rate prior to your arrival too. Should your travels return you and your family to the area, we will look forward to... More 

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