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The Westin Waltham-Boston

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70 Third Avenue, Waltham, MA 02451
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The Westin Waltham-Boston
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176 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Worcester, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

From check in to check out this was all that I could expect from a hotel experience. More often than not I stay in hotels solely for business purposes. When we walked in, the most lovely scent was wafting through the air. The young ladies at the desk were very pleasant and welcoming. The room was exceptionally clean and fresh.... More 

Was this review helpful? Yes
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi crimsonlass, Thank you for taking he time to share your recent experience with us at The Westin Waltham-Boston as your review was a treat to read! I am so happy to hear that from our team, to our towels to our signature White Tea Westin Scent made your stay a remarkable one. When your travels do return you back... More 

Everett, Massachusetts
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Stayed overnight for dinner Friday and meeting all day Saturday. Everything was perfect especially the staff. They go out of their way to make you feel comfortable. The rooms are fairly spacious and very clean. The bar area was lively and bartender was great

Was this review helpful? Yes
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Umyame, Thank you so much for taking the time to share your experience with us at The Westin Waltham-Boston! I am always happy to hear when our guests have a great stay, specifically when our team made you feel right at home. Thank you again Umyame for staying with us at The Westin Waltham-Boston, and here is to hoping... More 

Chicago, United States
Level Contributor
140 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago

As you walk in the lobby you can see this is no ordinary Hotel. The lobby atrium is beautifully appointed, and modern. The staff of the Hotel is very efficient and helpful, from check in to check out we had a fantastic stay. We had a large group of friends attend and I didn't hear one complaint, out of 22... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Timothy O, Thank you for taking the time to share with us your trip from January earlier this year. It is always great to hear that a guest enjoyed their time with us, especially when that stay is highlighted by our team! Thank you again Timothy O for you and your friends staying with us at the Westin Waltham-Boston.... More 

New Jersey
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Our daughter will be attending college in the area for the next four years. We are looking for a hotel that we could make our visiting home. Our first try was with the Westin and we were 95 percent happy with our choice. First, the good.. Hotel is beautiful, bed super comfy, breakfast is fabulous, staff members were lovely, accommodating,... More 

Was this review helpful? Yes
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi kabu104, I want to thank you for taking the time to share the experience that you and your family had with us at the Westin Waltham-Boston! I am thrilled that our team made you feel right at home and your puppy was able to enjoy their first stay in a hotel too. I also want to thank you for... More 

Syosset, New York
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel with a group of 16 people (8 adults/8 kids) for a basketball tournament. The kids enjoyed the indoor pool and eating breakfast in the restaurant. This was the 2nd year in a row we stayed there and I thought the quality has slipped a bit. Last year there was a large tv outside the lounge... More 

Was this review helpful? Yes
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi rick b, I want to thank you and your family for staying with us again this year, though I do want to apologize for the areas where we fell short. I have shared your comments with our restaurant team as we always like to use our guest feedback to better improve our guest experience. When your travels return you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Hosted a business cocktail party at the Weston. Venue was perfect with access to the outdoor patio on a warm June night. What really made the evening was the waitstaff. Very attentive friendly and helpful. Specifically Nathlie was with our group. She exceeded expectations and added some fun. All in all a great event well run by the Weston.

Was this review helpful? Yes
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Donna S, Thank you so much for taking the time to share your event experience with us at Westin Waltham-Boston! We hope that your guests for your event had just as good of a time and I will certainly pass your kind words along to Natalie. Thank you again for having your event with us Donna S. We hope... More 

Pennsylvania
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a very pleasant two-night stay at the Westin. The room was well-appointed, and the "heavenly bed" was truly heavenly. A variety of lighting controls allowed one to customize the amount of light in the room to just the desired amount. There was even a very dim night light in the bathroom; it took us a day to realize... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Professor_Phil, I want to thank you for taking the time to share your recent stay as well as adding some great photos of your experience! It always makes my day when I see that everything from our service to our facilities were fully enjoyed. Thank you again Professor_Phil for staying with us on your recent trip and here is... More 

Cincinnati, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay at the Westin in Waltham,MA. My wife, 8 year old daughter and I had driven 14 hours straight from OH to attend a function at the Berklee Performance center in Boston and do some sightseeing. We arrived after midnight to a quick and easy check in with no drama at all. Our king room was... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

HI Ruben F, After a long trip from Ohio, I am so happy to know that your time with us left you all rejuvenated from your journey! I want to thank you for taking the time for sharing your experience with us and when your travels return you back to our area, we will look forward to welcoming you back.... More 

New Canaan, Connecticut
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Saturday night party in Chestnut Hill left few accommodations nearby to chose from during busy graduation and wedding party month of June. I made reservations via 800 number and they couldn't have been more helpful. The room was a pleasure for my AAA rate. Breakfast was included the next morning, which was a buffet fit for a queen! The only... More 

Was this review helpful? Yes
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Lisa V, Thank you for taking the time for sharing your experience with us at Westin Waltham-Boston! I am glad that you enjoyed everything from our team to our convenient location for your trip to Chestnut Hill. Thank you again for choosing to stay with us during your stay to Waltham Lisa V. We hope to see you again... More 

Estero, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We were in Boston for a wedding weekend. This is a business hotel, and no reason to ever go unless you are doing business on 128. No real facilities and nothing around the hotel. Worst service we have ever experienced. Bad internet, charges for everything (self-parking, Internet after 1st day). No place to go so unless you have a car... More 

Was this review helpful? Yes 1
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Howard L, I want to personally apologize for the experience that you had encountered during your weekend with us. No excuses here as we failed you during this stay and I am truly sorry that your impression of us in not in a better light. I would love to make this right for you and restore your faith in... More 

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