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The Westin Waltham-Boston

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70 Third Avenue, Waltham, MA 02451
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The Westin Waltham-Boston
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The Westin Waltham-Boston
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152 reviews from our community

Traveler rating
    55
    55
    23
    8
    11
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34
19
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69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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boston
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

The beds and bedding here lead to a great nights sleep as long as there are no noisy neighbors around.it was a busy weekend with many graduations and many young children. The bathrooms could use better lighting. All in all it was good.

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High Point, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

Very nice hotel, easy access to Interstate - just have to work around the rush hour traffic patterns. Staff was friendly and attentive, parking garage very close, grounds attractive. Quiet and peaceful setting amid the congestion of the Boston area.

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Tokyo, Japan
1 review
4 of 5 stars Reviewed 5 days ago NEW

Good experience and friendly staff. Possible to ask staff for reservations and travel arrangements at any time. Very clean rooms. making of rooms fast and in time. Good bar area with lot of seating space and good late night menue.

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Kurt, Thank you for taking the time to share your recent business trip with us! I am happy to know that from our room to our restaurant you were able to fully enjoy your Westin Waltham-Boston experience. Thank you again Kurt for choosing to stay with us during your time here in Waltham. We look forward to having you... More 

Tempe, Arizona
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was at this hotel last weekend (arrived on tue) and it was a great time. We called down to express service at least 10 times for different things hahaha!! My nephew was graduating so it was a crazy time for all. Stayed under his mother's name, but we all paid. Go figure, right!!! haha Anyway... The operator, Joy, was... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

HI Eric L, Though your experience had it's ups and downs, I am thrilled to hear you had a great stay with us at Westin Waltham-Boston, highlighted by Joy and Ted! We appreciate your candid review as well, as it will allow us to improve and better serve our guests, thank you for sharing that part of your stay with... More 

Bogota, Colombia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 5 days ago NEW

I stayed there for 2 nights a few days ago. The hotel is OK but the service needs much improvement. There was no valet nor bell boy when we arrived. There was only one person at the front desk to heck in at least 5 people in line. Water pressure is really bad, specially for hot water. Make sure to... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi HarshReviewer, I am sorry to hear about the shortcomings that you experienced on your recent stay with us. Though your UserID shows you are tough on reviews, we appreciate the good and tough feedback as it allows us to better serve you and our guests in the future. So thank you for your honest and harsh review and again... More 

Texarkana, Arkansas
Top Contributor
79 reviews 79 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I try to stay here as much as possible when I'm in town for business. This hotel does book up fast, so sometimes it sold out. Service can be a little slow in the bar and restaurant area. But overall it's a nice hotel.

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hello natd2, I want to thank you for your continued loyalty to our Westin hotel and sharing with us your most recent business trip! We always appreciate our guest's feedback as it helps us improve on guest service, so I want to thank you as well for bringing to light your restaurant experiences with us. Here is to hoping for... More 

PJackkand
Top Contributor
56 reviews 56 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stopped into this hotel after a nightmare of traffic. Walked into the hotel and it was very nice - clean smelled sweet, odd I know. Headed to the bar and was a little confused - no host but a sign that said "Private Party" so we assumed the bar was closed yet a super nice bartender Frankie walked over to... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi PJackkand, Thank you for taking the time to share your experience with us at our restaurant, 70 at Third Avenue! It comes as no surprise that Frankie was able to make your good experience great with us and we will certainly share your kind words with him. Thank you again PJackkand, we hope to have you back in the... More 

Mesa, Arizona
Top Contributor
63 reviews 63 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My husband travels often for business. I am fortunate to be able to travel with him. This hotel was convenient to his client, freeway close and an easy drive. We were upgraded to a small suite. I was impressed that although the hallway was very loud, we were on the third floor and 20 steps from being open to the... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Sbiehl001, Being a seasoned traveler you have certainly experienced your fair share of hotels, so I want to thank you for taking the time to share your experience with us as well as your feedback regarding our housekeeping, my apologies on the shortcoming. Should your travels return you to the area in the near future Sbiehl001, please do let... More 

Southborough, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have grown to enjoy the Westin brand, having stayed at multiple Westin's over the last several years and I have to say this Westin lived up to it's name even being in a suburb. I was here for a conference and checked in with ease to a very spacious room with a king sized bed. The service was very... More 

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GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Greg S, I want to thank you for your loyalty to our Westin brand and for taking the time to share your experience with us at Westin Waltham-Boston! We always want to ensure that we get the basics right, that way you can enjoy the extras, so I am thrilled our team was able to provide just that. Thank... More 

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I finished off my cross country drive here in Massachusetts and have to say this Westin was nothing short of a fantastic experience to end my trip. I was traveling with my dog and while many hotels won't take pets or charge a ridiculous amount, The Westin was the exact opposite. They were so welcoming and sweet to my pup.... More 

Was this review helpful? Yes 1
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Avery D, Thank you for taking the time to share with you and your puppy's experience with us at Westin Waltham-Boston! We are delighted to hear that both you and your pup enjoyed your time with us to cap off your cross country trip. Thank you again Avery D for sharing with us and safe travels on the road... More 

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