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The Westin Waltham-Boston

4.0 of 5 70 Third Avenue, Waltham, MA 02451
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The Westin Waltham-Boston
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The Westin Waltham-Boston
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81 reviews from our community

Traveler rating
    22
    30
    18
    6
    5
See reviews for
22
12
3
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent one night at the Westin off the exit in Waltham. The room was very nice and very clean. The girl who checked us in was very pleasant and welcoming. We had a king room and the there was a lot of space to move around including a entry way and sitting area. We ordered breakfast in bed and... More 

Was this review helpful? Yes
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Bshorne1! Thank you for the inspiring review of your experience with us at Westin Waltham. I'm delighted to hear that you enjoyed your stay with us, specifically our newly renovated rooms and In Room Dining experience. We look forward to welcoming you back to our hotel when your travels return you to Waltham. Please let me know if you... More 

Maple Glen
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Westin Waltham is a very nice hotel in west suburban Boston. I was pleasantly surprised by the accommodations and the facility. The staff was typical Westin, i.e. AWESOME. There is a great view from the lobby bar, the food is fantastic, and it is easy to access and egress from this property.

Was this review helpful? Yes
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

HI UKTrojan69, Thank you for joining us and taking the time to let us know about stay at Westin Waltham. I'm thrilled to hear that you enjoyed everything from our service to our newly renovated rooms and lounge. I agree that is an invigorating view from our lounge, especially during the fall season. We look forward to welcoming you back... More 

Stratford, Connecticut
Top Contributor
131 reviews 131 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Westin is clearly an upscale hotel with excellent service and very comfortable rooms. I was attending a major family event so I had a chance to participate in their banquet facilities. All was good. One annoyance is I used valet parking but it is my understanding they charge for self parking. If this is true, consider it part of... More 

Was this review helpful? Yes
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi godolnj, I would like to thank you, as well as your family, for joining us at Westin Waltham and letting us know about your stay. I'm thrilled to hear that you enjoyed everything from our service to our banquets during your time with us. We do offer both valet and self parking for our guests as part of our... More 

Tustin, California
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Five months ago we visited the Westin Waltham, and while our stay was pleasant, the hotel was undergoing major renovation which created a lot of noise and confusion. I'm happy to say that on our return stay, the construction is finished and the public areas - lobby, bar and restaurant have a new and improved look which takes advantage of... More 

Was this review helpful? Yes
David A, Manager at The Westin Waltham-Boston, responded to this review

Thank you so much for staying with us, during and now post renovation. It’s great to hear that you like the improvements we made. We like them too! The new lobby, lounge and restaurant are so inviting and offer a great space to refresh and relax. Since your last visit we have also repaired our heating system to make the... More 

New York City, New York
Top Contributor
61 reviews 61 reviews
16 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed November 10, 2014

We stayed here on a recent Saturday night......basically just needed a place to sleep for the night. Booked on priceline and got a decent rate. At registration, guests are told that it is $15 for self park or $40 for valet parking.....really peculiar since there is a dedicated multi story parking garage on site. We opted for self park &... More 

Was this review helpful? Yes 1
David A, Manager at The Westin Waltham-Boston, responded to this review

Thank you for staying with us and offering such honest feedback. Although you enjoyed the room and our Heavenly bed I’m disappointed to hear about your experience at the bar and with our parking. The cost of the parking is so that we may staff overnight security to keep your car and belongings safe and secure. I hope that we... More 

Rueschlikon, Switzerland
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 8, 2014

I have been three times and all times I had the same feeling: "Is this really a Westin?" Well, nice rooms, nice atmosphere but... You can hear everything, both outside and the next rooms, furnitures a bit "old fashioned", etc.. Not at the European standard at all.

Was this review helpful? Yes 1
David A, Manager at The Westin Waltham-Boston, responded to this review

Thank you for staying with us on three different occasions. I’m glad you enjoy our décor and rooms. I’m also very sorry you find those same rooms to be noisy. I hope we have the opportunity to welcome you back for a fourth time and if we do, I’m certain we can find a quiet room that will exceed your... More 

Tampa, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 5, 2014

This property shows its age. Room was not clean when I checked in (black hair on the bathtub rim). In-room HVAC unit partially extended from the wall. This Westin is an odd shaped building being circular in shape, thus the rooms are oddly shaped. It is conveniently located off the interstate and the restaurant is good quality. I have stayed... More 

Was this review helpful? Yes 1
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi swa1ton, I want to thank you for taking the time to review our hotel as I always appreciate feedback from our guests. As a traveler that has experienced other Westin properties, I want to thank you for choosing to stay with us. I am glad that to hear that you enjoyed our convenient location, as well as enjoy our... More 

GA,
Top Contributor
150 reviews 150 reviews
45 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed November 5, 2014

I had given up on the Westin brand completely due to the various experiences I have had around the world with them. This is a fairly decent hotel. Reception is not the greatest just like other location of the same brand. Rooms seem to be newly renovated, and spacious. Large restaurant and bar on the ground floor. The hotel has... More 

Was this review helpful? Yes
David A, Manager at The Westin Waltham-Boston, responded to this review

Thank you for giving the Westin brand another chance at our property! Your feedback definitely points out some areas we can improve on. It is great to hear that you enjoyed your stay and we will most certainly work to fix the areas we let you down on. I hope you keep Westin on your radar and stay with us... More 

Calgary, Canada
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 5, 2014

I showed up this evening for my guaranteed reservation at the Westin Waltham and when I went to check in, the lady at the counter said I'll be right back. After more than 5 minutes another hotel staff member comes out and informs me the hotel had a number of clients that extended their stays and that they did not... More 

Was this review helpful? Yes 1
David A, Manager at The Westin Waltham-Boston, responded to this review

Thank you for providing feedback on what is a disappointing situation. I wanted to reach out to you regarding the oversold situation at our hotel. Nights like that night are often unavoidable in our business and I hate that reality. You should be assured that the room you booked is ready and waiting for you; no matter what time you... More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed November 4, 2014

Nearly deserted, enormous lobby restaurant/bar : had to leave table to ask for menu, leave table to place order and pay in advance (?) had to leave table to pick up order from bar while server chatted with couple seated at bar. Dirty snack tray in room...covered in dust. Charged at check out for snack items not consumed. Charged at... More 

Was this review helpful? Yes
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Dear whatsferdinner, I want to thank you for your candid review, as any insight from our guests helps us improve on our future guest experience. Getting the basics right are extraordinarily important to my team and I want to apologize for the multiple shortcomings that you experienced on this stay. I would appreciate the opportunity to connect with you regarding... More 

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Additional Information about The Westin Waltham-Boston

Address: 70 Third Avenue, Waltham, MA 02451
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Waltham-Boston 4*
Number of rooms: 346
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Also Known As:
The Westin Waltham-Boston Hotel Waltham
Westin Waltham Boston
Waltham Westin
Hotel Style:
#1 Green Hotel in Waltham

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