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All 11 Waltham hotels

The Westin Waltham-Boston

4.0 of 5 Hotel   |   70 Third Avenue, Waltham, MA 02451
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71%
Ranked #8 of 11 hotels in Waltham
GreenLeadersSilver level
A recent review
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  • Reviews (36)
  • Photos (6)
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  • Room tips (10)
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36 people have reviewed this hotel

Traveler rating
    11
    15
    6
    3
    1
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13
5
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12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Ottawa, Canada
2 reviews
4 of 5 stars Reviewed today NEW

As other reviewers have noted they are in the middle of renovations, but they still give you what you expect in a Westin hotel - clean, comfortable rooms, great service and a good night's sleep. It was great to have a down comforter on the bed and a window that opens. And the price was a bargain for a Westin... More

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Shreveport, Louisiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Awesome hotel just right outside the Boston area. Plenty of amenities within the hotel such as gym, spa, snack bar, etc. Room was extremely comfortable and spacious. Hotel staff was courteous and knowledgeable. I would stay here again if afforded the opportunity.

Was this review helpful? Yes
Kathleen G, General Manager at The Westin Waltham-Boston, responded to this review

Dear Ministerc20, Thank you very much for your great feedback! We sincerely appreciate your 5 star rating. It was very nice to read that you were able to enjoy the many amenities that we have to offer. It's very exciting time at the Westin Waltham-Boston as we are just finishing up a multi-million dollar renovation! We look forward to welcoming... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 1 week ago

I'd stay in a Westin around the world any time, but not this one ! Forget the renovations, they are no excuse and not linked to my issues at all. First. Bed, pillow case covered in holes, took it to reception and asked for the bedding to be changed. (after my first night). Girl said, i must have requested green... More

Was this review helpful? Yes
Kathleen G, General Manager at The Westin Waltham-Boston, responded to this review

Dear Graham D, Please accept my most sincere apologies for the unacceptable service that you received during your recent visit to the Westin Waltham-Boston. There is absolutely no excuse that you encountered the service defects that you described. Please know that I have acted on your feedback and addressed these issues with the specific department managers and associates. If you... More

Birmingham
1 review
4 of 5 stars Reviewed 1 week ago

The staff at this hotel is amazing. Thanks Rita, Mary and Gihon for making our first trip to Boston a great experience. Be prepared for renovations, parking and internet fees, but the commute to city was so manageable from this location. Many mornings we just drove the streets to avoid the traffic. Rooms are comfortable and you can enroll in... More

Was this review helpful? Yes
Kathleen G, General Manager at The Westin Waltham-Boston, responded to this review

Dear RhemaWord, Thank you very much for your fantastic feedback about the service you received from Rita, Mary and Gihon! Our Team loves to see their “name in lights” on reviews! Although we are very proud of our 4-diamond service levels, it means so much to our associates when our guests take a moment to recognize them. It was wonderful... More

Fishkill, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel located just outside the boston area.....love the green tea smell in the hotel as well as in all the soaps. rooms are nice as expected. if your going to a graduation here make sure you plan out a year ahead because they sell out quickly as we found out at the last minute overall a... More

Was this review helpful? Yes 5
Kathleen G, General Manager at The Westin Waltham-Boston, responded to this review

Dear eon l, Thank you very much for the outstanding review of our hotel! We sincerely appreciate the 5-star rating. It’s wonderful to read that you enjoyed the entire hotel all the way down to the details of our signature “white tea” scent and our bath amenities. We all look forward to welcoming you back to the Westin Waltham soon! More

Hood River, Oregon
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 1 week ago

Love this hotel, but they are renovating the restaurant and bar and boy is the hotel a mess. The problem is, they don't tell you when you make the reservation. The hotel expects to have the renovations completed by October, but best to avoid it until then

Was this review helpful? Yes 1
Kathleen G, General Manager at The Westin Waltham-Boston, responded to this review

Dear Jeckertny, Please accept my sincere apologies that you were inconvenienced by our restaurant and bar renovation during your recent visit to the Westin Waltham. It was nice to read that otherwise you love our hotel and will return once our renovations are complete. The current restaurant project will be complete in late August and our entire hotel will be... More

Tustin, California
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at the Westin Waltham several times over the past several years when we visit our son and his family who live in this area northwest of Boston. We have had mostly good experiences, found the staff friendly and helpful, the rooms adequately-sized and like that we can rent a car directly at the hotel. The hotel is... More

Was this review helpful? Yes 1
Kathleen G, General Manager at The Westin Waltham-Boston, responded to this review

Dear Clare K, Thank you for your detailed review and constructive feedback. It was nice to read that you enjoyed our hotel and services and the convenience of having an Avis Rental Car office on-site. It’s a very exciting time for us at the Westin Waltham, since we are finishing up a multi-million dollar renovation of our entire property. It... More

Chelyabinsk Oblast, Russia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there for 3 weeks on a business trip. The hotel is very spacious and has a lot of amenities listed (however, I did not have a chance to visit most of them because of lack of time). The reception staff is very friendly and attentive. On the day of my check-in, there were several issues with my room, the... More

Was this review helpful? Yes 2
Kathleen G, General Manager at The Westin Waltham-Boston, responded to this review

Dear ixseeda, Thank you for your very detailed review. Overall, it sounds like you were pleased with the service you received during your extended visit. We completed our guest room renovation in April and are currently on the final phase of our multi-million dollar renovation which will be finished in late August. Many of the issues you noted in your... More

Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stay here second time and it's been always good never had problem with Westin. Always classy, great price per night, clean everything on point. Went to gym-perfect but one thing I didn't like was the smell of indoor pool. (Too many chemicals)

Was this review helpful? Yes 1
Kathleen G, General Manager at The Westin Waltham-Boston, responded to this review

Dear Veronica D, Thank you for your fantastic review! We sincerely appreciate the 5-star rating! Please know that the engineering team has followed up regarding your comment on the pool to ensure that the chemicals are at the appropriate level. The entire Team looks forward to welcoming you back to the Westin Waltham-Boston soon! More

Palo Alto, California
Top Contributor
100 reviews 100 reviews
36 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in early June. Check-in was fast, but the front desk seems understaffed nonetheless. Check-in staff look about 18 years old, as usual these days. This hotel has been under renovation for some time and further renovation is ongoing (apparently the restaurant is to be rebuilt in July or thereabouts). This hotel is hardly "old", but by American standards it... More

Was this review helpful? Yes 3
Kathleen G, General Manager at The Westin Waltham-Boston, responded to this review

Dear ScienceTrip, Thank you for your very detailed review. We completed our guest room renovation in April and are currently on the final phase of our multi-million dollar renovation which will be finished in late August. We hope that you will consider visiting the Westin Waltham-Boston again when your travels bring you to the Waltham area. More

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Additional Information about The Westin Waltham-Boston

Address: 70 Third Avenue, Waltham, MA 02451
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Waltham-Boston 4*
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Also Known As:
The Westin Waltham-Boston Hotel Waltham
Westin Waltham Boston
Waltham Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Waltham #6 Family Hotel in Waltham
Hotel Class
Official Description (provided by the hotel)
Only 15 miles from downtown Boston, The Westin Waltham Boston offers guests the opportunity to explore the city while providing the space to relax that most city hotels do not. ... more   less 
Number of rooms
346

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