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Hilton Garden Inn Boston/Waltham

3.0 of 5 450 Totten Pond Road, Waltham, MA 02451
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Hilton Garden Inn Boston/Waltham
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Hilton Garden Inn Boston/Waltham
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276 reviews from our community

Traveler rating
    143
    83
    37
    8
    5
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103
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Massachusetts
Top Contributor
141 reviews 141 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here during the Blizzard of 2015. Although driving bans were in place for a day, the staff at this hotel were prepared for it and were absolutely great. They kept the restaurant open for lunch because we had no way to get anywhere (whiteout conditions, dangerous to even walk outside) and they were cheerful even though they were... More 

Was this review helpful? Yes 2
shelton, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Great service. Gym equipment is still usable but could be update to be at the head of the game. Internet connection was slow and keeps disconnecting every 5 min made it difficult to facetime/skype family.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Ching Kit L, Thank you very much for reviewing your stay on Tripadvisor. I'm very happy that you enjoyed your stay with us and I appreciate your kind words on our service. I appreciate your advice on the fitness center and we will be sure to review ways that we can improve this area with our ownership group. Knowing that... More 

St. Albans, United Kingdom
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Don't expect much but get a decent stay fro what you pay. Great breakfast experience compared to European hotels. Can be a bit pricy for Leisure purposes but hotel offers free shuttle service in the area

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Kevinkusman, We appreciate your tripadvisor comments. You went a long way to visit our hotel, and it's great to get feedback from across the pond. We hope to see you again in the future. Warm Regards, Tim More 

New York City, New York
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff at the hotel were very friendly and accommodating. We had both a dinner and breakfast there, and the food was surprisingly good. Although our room was clean and quite adequate, it was a bit cramped.

Was this review helpful? Yes 2
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Dear Back-in-Bklyn, Thank you for your wonderful comments regarding your recent stay. I'm very happy that you had great experiences in not only our hotel, but restaurant as well. I'm happy that the room size did not impact your stay and the service we provide. I will be sure to share your comments with our team. They will be very... More 

Richmond, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This has become my favorite property in the Waltham, MA area. The property feels contemporary, clean and well-maintained. But the real reason I keep coming back is the staff - from my check-in experience to the bar/restaurant staff - to the final bill upon departure. These guys set a high standard!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Dear Bob H, From a hotel operator perspective, there is nothing more satisfying than reading that our staff is the difference maker in choosing your hotel. We know that you have many options when staying in the Waltham area, and I truly thank you for your appreciation of our staff. We are very proud of our team members, and comments... More 

San Diego, United States
1 review
3 of 5 stars Reviewed December 22, 2014

There's not much remarkable about this HGI but the location to Waltham businesses and the Breakfast service are notable. The current early morning staff are terrific and food is made to order quickly and with panache. Thanks for getting me off to a good healthy start every morning. Now if the rooms were better maintained (light bulbs,broken drawer pulls, carpet... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Long Island, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 19, 2014 via mobile

Convenient location off of I95 and I90. Nice and fresh complimentary coffee in lobby awaits you. Cool new online check-in feature from Hilton Honors lets you check in and select a room before you get to hotel. Then you just get your key from the desk.

Was this review helpful? Yes 4
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 13, 2014

Stay was okay. Nothing special about this place... Front desk lady was mean to me I have booked two double beds she send me to handicap room. I call her from room and told her that's not the room I booked she said " ok come down I can put u in different room" I felt like I was bothering... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 4, 2014

Nice hotel; clean environment and staff was professional and happy to make your stay perfect. This was our second time at this hotel. Didn't get to use the exercise room, but it looked nice. Didn't bother packing any swim gear, but nice that they had an indoor pool. Great location for jumping off to any event or activity in the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
New York City, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 25, 2014

I had never stayed at an HGI, but with our family taking ten rooms it made sense for us to stay as well. Everything was great from the cleanliness of the rooms and Wifi to the amenaties and the staff. Breakfast was well stocked with made to order dishes and the wait staff was very pleasent. We had one dinner... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
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Additional Information about Hilton Garden Inn Boston/Waltham

Address: 450 Totten Pond Road, Waltham, MA 02451
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Boston/Waltham 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Boston/Waltham Hotel Waltham
Hilton Garden Inn Waltham
Hilton Waltham
Waltham Hilton
Hotel Style:
#1 Romantic Hotel in Waltham
#1 Family Hotel in Waltham
#2 Green Hotel in Waltham
#3 Business Hotel in Waltham

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