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All 10 Waltham hotels

Hilton Garden Inn Boston/Waltham

3.0 of 5
420 Totten Pond Road, Waltham, MA 02451
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Hilton Garden Inn Boston/Waltham
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74%
Ranked #3 of 10 hotels in Waltham
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164 reviews from our community

    Trip type
Traveler rating
    60
    56
    35
    9
    4
Date Rating
Detroit
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 15, 2013 NEW

Usual excellent Hilton staff. Some craft beers at the bar, and an unusual single malt scotch. But the barstaff closes the bar on schedule, no matter how many payig customers are having a good time when the whistle blows.

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Carrollton, United States
1 review
3 of 5 stars Reviewed June 13, 2013 NEW

The hotel was clean, however during my stay the room I got was someone else's almost walked in on some poor lady. After I got my room it smelled stale. One of the elevators was out. The food staff was friendly but made frequent mistakes on my bill (overcharged), bar staff seemed a bit to personal.

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East Windsor, NJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 13, 2013 NEW

The furnishings and linen were extremely comfortable and the staff very helpful. Excellent value. Automobile traffic in the area is very heavy, but the staff was quick to print out alternative routes to my destination.

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Freeport, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 12, 2013

Much cheaper than staying in Boston. The staff was very efficient and friendly. We didn't really do anything at the hotel but sleep, but the pool and gym looked nice. We got the room via Priceline, and it was a good value for the money.

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Merrick, United States
1 review
5 of 5 stars Reviewed June 12, 2013

the hotel staff was helpful and friendly.. the room was clean and the internet was excellent. the restaurant food was delicious and the breakfast was really good as well. i would definitely stay there again.

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Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 10, 2013

The hotel is at least as good as the hotels near by, but it is the people that made my stay so good. Ed, Steve, Leah...couldn't do enough. They paid real attention to our needs and delighted us repeatedly. Thank you.

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Auburn, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2013

We stayed in this hotel when we came to MA for a family wedding. The hotel was great. The staff is very friendly and helpful. I needed extra towels and called down to the front desk, and within five minutes a big stack of fresh, folded towels were sent up to our room. We enjoyed the pool as well. We... More

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Orange County NY, United States
1 review
2 of 5 stars Reviewed June 6, 2013

Average Hilton Garden Inn but initial room had an odor and subsequent room they changed me to had same odor (I didn't bother trying a 3rd). Second room also had a very noisy AC every time it cycled on. All staff was very friendly and generally helpful, but breakfast waitress was a bit scatter brained, forgetting things and a bit... More

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Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review
June 10, 2013

Scott, Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted and I have taken your comments to our team to ensure that in the future we do a better job of meeting and exceeding our guests'... More

Elmhurst, il
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2013

My daughter and I recently spent two nights at this wonderful hotel! It was spotless, the customer service was top notch and the cookies in the lobby were delicious! The hotel shuttle wasn't going to be back from a run to get us to the "T" on time, so they called a cab for us and paid for it! We... More

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Ho Chi Minh City, Vietnam
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 31, 2013

My wife and I stayed here for 9 nights in May and the hotel is outstanding. Rooms are a great size. Bed is fantastic nice and comfortable. A big closet to store suit cases. The staff are all well trained and always very helpful and super friendly. The night manager Steve and the night clerk Daniel where top notch. They... More

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See 4 more reviews by mcd69paul for Waltham
 
 
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Additional Information about Hilton Garden Inn Boston/Waltham

Also Known As:
Hilton Garden Inn Boston/Waltham Hotel
Hilton Garden Inn Boston/Waltham Hotel Waltham
Hilton Garden Inn Waltham
Hilton Waltham
Hilton Garden Inn Boston
Waltham Hilton
Address: 420 Totten Pond Road, Waltham, MA 02451
Phone Number:
Region: United States > Massachusetts > Waltham
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Waltham
#4 Family Hotels in Waltham
#5 Business Hotels in Waltham
Price Range: $
Hotel Class:3 star (3*)
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