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Hilton Garden Inn Boston/Waltham

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450 Totten Pond Road, Waltham, MA 02451
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1 room 1 guest
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Hilton Garden Inn Boston\/Waltham
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362 Reviews from our TripAdvisor Community

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Traveler rating
    190
    109
    48
    10
    5
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128
60
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114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newton, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed in hotel with my wife and my daughter for three nights during weekend, was very comfortable since hotel is close to 95 and 93 highways. the room was good , large comparing to other hotels, also lobby with wifi. parking was very convenience, could use the elevator. thanks for very nice stay in hotel.

Was this review helpful? Yes 2
Richardson, Texas
Level Contributor
146 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice rooms but sorry that suites weren't available. (Diamond members get spoiled!) Friendly, helpful staff. Naked Fish across the street gives another dining option within walking distance. The only downside is that taxis and/or care service to Logan from here is expensive.

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

So as soon as you walk-in through the door, you are greeted by a friendly smiling face. The hotel employ's folks that seem to enjoy catering to people. Very friendly, helpful, and engaging. We were greeted by Steve. If I didn't know any better, I would've said he is the true example of Southern Hospitality. He went out of his... More 

Was this review helpful? Yes 4
New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was extremely clean and staff was very friendly and helpful. I thought room was a little small but it had everything we needed. Location of hotel is great. Close to Universities and Boston. Laundry on my floor.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
boca raton, United States
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

After spending one terrible night at a nearby "hotel" with a dirty bathroom and dirty sheets (will spare details), we were able to speak with Paul, the manager, who understood our predicament (I with my daughter dropping her off at college for the first time), was able to accommodate us and have us move into the Hilton Garden Inn at... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 7
Lynn, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I love the costumer service and the accommodations prior to arrival. I will stay here next time I have to work in the area. The room was very clean and I love the access to print documents from the business center.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Newington, CT
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I spent one night (8/6) here before our cruise out of Boston. Immaculate, very well-maintained property. Beautiful, expansive lobby. Comfortable bed, allowing us to get a good night's sleep. Easy access to the highway. 5-min drive to nearby restaurants & stores. We opted to have breakfast at Panera Bread rather than at the hotel. Should we decide... More 

Was this review helpful? Yes 5
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Similar to other Hilton Garden Inn that I have stayed before. The room was clean. With 2 queen beds the room is tight on one side. The A/C unit tends to be loud when it's on. I don't think the Hilton Honnors point required for this property is economical.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

suyif, We appreciate you choosing the Hilton Garden Inn as your choice of stay.I do apologize for the inconvenience of the AC unit being loud.We do have our Engineering staff on site to take care of any concerns reported to the front desk immediately. Thanks again ,and we look forward to your return. Sincerely -Tim More 

Holbrook, United States
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I found this Hotel to be very good, the staff was friendly and helpful. The hotel was clean. The rooms were clean and the beds were comfortable. The breakfast was good and nice selection. I would stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 6
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Amanda C, Thank you for sharing your review on Trip Advisor ! I am glad to hear you enjoyed our breakfast and our beds were comfortable for you.We are lucky to have a great team of staff members here ,who make every guest experience memorable . We look forward to your future return! Sincerely -Tim More 

Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time I have stayed at this Hilton Garden Inn, and was pleased with the hotel. The room was spacious, and the bed was great. The internet connection in the room was fast, and easy to access. I did not care greatly for the fitness area, as there was just a recumbent bike which I hate. Would really prefer an... More 

Was this review helpful? Yes 6
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Dear Jeff G , Thank you for choosing the Hilton Garden Inn as your choice of stay. We appreciate you taking the time for your comments and feedback ! I am delighted to hear you enjoyed our food and our beds were comfortable for you . Thank you for your positive feedback and we look forward to welcome you back... More 

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