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Hilton Garden Inn Boston/Waltham

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450 Totten Pond Road, Waltham, MA 02451
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Hilton Garden Inn Boston/Waltham
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Hilton Garden Inn Boston/Waltham
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341 Reviews from our TripAdvisor Community

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Traveler rating
    176
    103
    47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good place for connectivity to get wherever you need to by car. Conveniently located in Waltham just off the 495. You can reach south of Boston to Cape Cod or hit downtown directly. Affordable option as Boston tends to be very expensive especially in the Summer. Decent quality hotel, beds were very comfortable, nice bar and pool as needed.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Dear miar70, We thank you so much for posting a review of the Hilton Garden Inn on Trip Advisor .com! It is great to read that our location was convenient for you. We certainly try to provide the best service and value for our guests on a daily basis and I am delighted to hear you found it here with... More 

Minneapolis, MN
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The room was clean, spacious and well appointed. There was a K-cup maker which was better than typical room coffee. The A/C was ok but a bit noisy. It was quiet and reasonably soundproof overall (save some kids in the next room with an adjoining door trying to "see if we can fit between the doors" - a knock back... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our stay here was absolutely amazing. Steve checked us in and was knowledgeable about everything we asked him. He gave us multiple recommendations and was so helpful. He even gave us some Reese's on our way out to a concert we were going to. We also had the pleasure of meeting the bartender that night and I unfortunately don't remember... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I just recently stayed at the Hilton Garden Inn in Waltham, and I have to tell you that at first I didn't want to like it, it was a little dated, hallways were very hot, my door to my room didn't close ever time I left my room, and the rug were rippled in the hall ways. But after a... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Deborah exemplifies the values of Hilton. She regularly goes above and beyond to make your experience an exceptional one. She would inquire as to what you needed to make your stay a better experience and then do everything within her power to make that thing happen. She also remembers small details about you to make you feel at home. Phenomenal... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I visited the hotel in July for a week for business and I have to say that the staff was amazing. The 2 staff members that were above and beyond were Steve at the front desk and Deborah for our breakfast server. They both made our stay exceptional!!

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a week on business. Rooms were clean and well cared for! Staff was very courteous and helpful everyday! Deborah and William were two employees that stand out as excellent customer service! Will stay here again! No complaints

Was this review helpful? Yes 4
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Hilton Garden Inn, Waltham, MA. I was at this hotel for business from 7/20/15-7/24/15. Deborah, Josie and Steve were 3 amazing Hilton employees. They were beyond accommodating! I couldn't have asked for better service! Thank you Hilton for living up to your brand!

Was this review helpful? Yes 4
College Station, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My student and I recently participated in the Center for the Advancement of Science in Space (CASIS) National Design Challenge (NDC) Workshop that was conducted at the Mass Life Science Center in Waltham, MA. We choose the Hilton Gardens based on its convenient location and how friendly the representatives were when we called with questions. We were there five days... More 

Was this review helpful? Yes 3
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Dear Joseph Morgan , Thank you so much for sharing such kind comments about our staff and hotel on Trip Advisor.com! I am delighted to hear you enjoyed your trip to Boston and staying with us here at the Hilton Garden Inn. Deb and Clary are a great part of the Hilton team ,and take pride in what they do... More 

Staten Island, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was very clean but a little on the small size with two queen size beds. The location was perfect. 30 minutes from Boston. The amenities were great. Above all the staff was extremely friendly and professional .

Was this review helpful? Yes 4
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Travelboston78, Thank you for sharing such kind comments about your recent stay with us on Trip Advisor.com! It is great to hear the Hilton Garden inn was a convenient location ,and you enjoyed our amenities and appreciated the service from our professional and caring staff ! We look forward to your future stay with us! Regards , -Tim More 

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