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Hilton Garden Inn Boston/Waltham

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450 Totten Pond Road, Waltham, MA 02451
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Hilton Garden Inn Boston/Waltham
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Hilton Garden Inn Boston/Waltham
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306 reviews from our community

Traveler rating
    157
    92
    43
    9
    5
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111
52
16
93
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Parsippany, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel was way over priced for its location and the fact that you had to pay for breakfast just added to my decision to take Hilton Garden Inn off my stay list. The rooms were clean and the bed was comfortable but the TV sports stations did not carry some of the playoff games that I wanted to watch. Overall... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
McKinney, Texas
Top Contributor
96 reviews 96 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is in a convenient location and it is clean but it had a way to many problems on our visit. We had two rooms. The first night the AC in my daughters room made a loud dripping noise on a metal pan inside. This kept my daughter from getting a good nights sleep. When we told the front... More 

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I've stayed in most of the other nearby hotels in Waltham while on business travel, but stayed here for a Saturday night while in town on a house-hunting trip. The people we interacted with at the hotel - especially the front desk attendant - were friendly and helpful. Breakfast was good as well. Our room and bathroom were clean, as... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Rochester, New York
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My in-laws & I stayed here for the weekend, for my sister in-law's graduation. Even though the hotel was busy, it was still peacefully quiet & the staff provided amazing service. While there was no "wow" factor, to warrant 5-stars, it was an extremely comfortable place to stay. Also, we couldn't get the wireless to work, so that takes it... More 

Was this review helpful? Yes 2
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Dear Rebecca S, Thank you for your wonderfully detailed review of your stay. The feedback on how we can earn a 5 star rating was especially helpful. We will be sure to work on our WOW factor. Warm Regards, Tim More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited the area for one night and wanted a hotel close to the interstate. Staff was friendly and accommodating, room was clean and nicely decorated, bed was comfortable, very quiet. Would stay again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Laurent448, We appreciate you reviewing your recent stay on Tripadvisor. I am happy to hear that you enjoyed your stay with us. Warm Regards, Tim More 

Burlington, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a good location outside of Boston. Easy access to 90. Close to the train for easy access to Boston. Best of all, they offer free parking. Stay here, take the train in and avoid $40/day parking in the city.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Lawrence S, Thank you so much for your review of your stay with us. We are very happy that you enjoyed your stay with us. We hope to see you again, next time you are in the Boston Area. Regards, Tim More 

western mass
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We selected this hotel as a place to stay while we went into Boston. Beds had pillow top mattress so they are on the softer side. Did not have a noise problem. Strong, hot showers. Breakfast was great, pick the way you want your eggs cooked with additional options like potatoes, bacon or sausage. Juice, coffee and the regular self-serv... More 

Was this review helpful? Yes 4
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

acnc_mom, I'm so happy that Matt's recommendation for North End dining was a good one. Matt is one of the most knowledgeable folks I know for great restaurant recommendations and he has assisted us all with his tips. He's a great asset to our hotel and you can always count on him for great destinations and advice. Thank you for... More 

Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Such an amazing property! Not only do you definitely get the Hilton Honors treatment at this hotel, but it has great rates for a place that has so much to offer! I stayed in 634 I believe, and it was such a nice room. I was surprised the room had a Keurig machine in the room. Steve checked me in... More 

Was this review helpful? Yes 6
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

William K, We try to go above and beyond for every guest. Thank you for your wonderful review. I'm so happy that we exceeded your expectations. Please come again! Regards, Tim More 

Spring City
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

One of the best accommodations we have been at in a few years. I don't spend a lot for my hotel rooms and the quality for the price was a 5 star in my books! Everything was comfortable, clean, friendly, and high class! I couldn't ask for more.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 6
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

William K, We try to go above and beyond for every guest. Thank you for your wonderful review. I'm so happy that we exceeded your expectations. Please come again! Regards, Tim More 

Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am always booking my rooms at Hilton Hotels. The front desk staff was excellent but the room is dirty. The desk had something on it. The coffee station in the room was dirty. Then as I went to plug in my laptop, a peanut on the floor and a beverage can was behind the chair. I'm afraid to put... More 

Was this review helpful? Yes 7
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

jobey2121, I am deeply embarrassed and sorry that we allowed a room in this condition to be rented. We will certainly use this experience to improve our services and ensure that future guests do not have a similar experience. Our goal is to be your first option for travel in the Boston/Waltham area and that we not just meet but... More 

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