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Hilton Garden Inn Boston/Waltham

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450 Totten Pond Road, Waltham, MA 02451
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1 room 1 guest
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Hilton Garden Inn Boston\/Waltham
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358 Reviews from our TripAdvisor Community

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Traveler rating
    189
    106
    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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boca raton, United States
1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

After spending one terrible night at a nearby "hotel" with a dirty bathroom and dirty sheets (will spare details), we were able to speak with Paul, the manager, who understood our predicament (I with my daughter dropping her off at college for the first time), was able to accommodate us and have us move into the Hilton Garden Inn at... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Lynn, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I love the costumer service and the accommodations prior to arrival. I will stay here next time I have to work in the area. The room was very clean and I love the access to print documents from the business center.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Newington, CT
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I spent one night (8/6) here before our cruise out of Boston. Immaculate, very well-maintained property. Beautiful, expansive lobby. Comfortable bed, allowing us to get a good night's sleep. Easy access to the highway. 5-min drive to nearby restaurants & stores. We opted to have breakfast at Panera Bread rather than at the hotel. Should we decide... More 

Was this review helpful? Yes 3
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Similar to other Hilton Garden Inn that I have stayed before. The room was clean. With 2 queen beds the room is tight on one side. The A/C unit tends to be loud when it's on. I don't think the Hilton Honnors point required for this property is economical.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

suyif, We appreciate you choosing the Hilton Garden Inn as your choice of stay.I do apologize for the inconvenience of the AC unit being loud.We do have our Engineering staff on site to take care of any concerns reported to the front desk immediately. Thanks again ,and we look forward to your return. Sincerely -Tim More 

Holbrook, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I found this Hotel to be very good, the staff was friendly and helpful. The hotel was clean. The rooms were clean and the beds were comfortable. The breakfast was good and nice selection. I would stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Amanda C, Thank you for sharing your review on Trip Advisor ! I am glad to hear you enjoyed our breakfast and our beds were comfortable for you.We are lucky to have a great team of staff members here ,who make every guest experience memorable . We look forward to your future return! Sincerely -Tim More 

Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

First time I have stayed at this Hilton Garden Inn, and was pleased with the hotel. The room was spacious, and the bed was great. The internet connection in the room was fast, and easy to access. I did not care greatly for the fitness area, as there was just a recumbent bike which I hate. Would really prefer an... More 

Was this review helpful? Yes 5
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Dear Jeff G , Thank you for choosing the Hilton Garden Inn as your choice of stay. We appreciate you taking the time for your comments and feedback ! I am delighted to hear you enjoyed our food and our beds were comfortable for you . Thank you for your positive feedback and we look forward to welcome you back... More 

PHILADELPHIA
Level Contributor
230 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 1 week ago

The HGI in Waltham is an excellent choice if you are either traveling through Boston (easy on/off I-95) or visiting more than just the city of Boston. They have free parking, a great breakfast area, a great little bar area for evening gatherings, the rooms are well taken care of and the staff is very professional. We stayed here for... More 

Was this review helpful? Yes 7
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Dear Mark R , WOW ! I thank you for taking the time to write a review on Trip Advisor.com for your recent stay at the Hilton Garden Inn ! After reading your comments I am delighted that you were accommodated and enjoyed your stay. Thank you for making special mentions of our staff member Erynn . Erynn is a... More 

Kampala
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Hilton Garden Inn, Waltham for a night. The hotel is a bit dated including the furniture. The plumbing was really noisy and the walls very thin. The fridge was also quite noisy and kept me awake at night. I made a last minute booking online and was stuck with the only available rooms which had 2... More 

Was this review helpful? Yes 4
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Dear pusrp, Thank you for taking the time to share your experience on Trip Advisor .com. I do apologize for your experience being less than pleasant with us. We value every guest feedback and take it as an opportunity to make further improvements. We did go through renovations a couple of years ago but our furniture was not replaced. We... More 

Long Island
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here to be close to Boston. Hotels downtown were very expensive. This location served us well. Hotel was clean and friendly. That's all we need. No complimentary breakfast, but there is complimentary coffee which hits the spot.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 6
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

NinaSLongIsland, I am delighted to hear our location was convenient and everything worked out well for you. We do not have complimentary breakfast but we do have specific packages that do include breakfast. Like you mentioned we do have complimentary coffee, and it is good to hear you enjoyed it . Thanks for staying with us ,and we look forward... More 

Jersey City, New Jersey, United States
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great stay here for business trip. Gym was awesome for the size and the food at the restaurant was good as well. You can walk to Naked Fish across the street too if you want another place to eat.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 6
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Dear Nancy H , We appreciate you sharing your feedback on Trip Advisor .com. It is great to hear that you had a great stay and enjoyed our Gym and our food ! Our Hotel is centrally located and close by to everything which is a great convenience for all our guests .Thank you for staying with us and we... More 

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