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Holiday Inn Express Boston / Waltham

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385 Winter Street, Waltham, MA 02451
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Holiday Inn Express Boston / Waltham
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Holiday Inn Express Boston / Waltham
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19 Reviews from our TripAdvisor Community

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Traveler rating
    7
    10
    2
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4
Couples
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13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (19)
  • Mar-May only
    (12)
  • Jun-Aug only
    (7)
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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel had everything we expected. Very clean, spacious and well furnished rooms, adequate free parking, free wifi in the rooms and lobby areas, gym, laundry room, free breakfast including pancakes, bagels, breads, pastries, turkey sausage, omelettes, fruit, yogurt...on the weekend Canadian bacon. Rooms had fridge, microwave and Keurig single brew coffee maker which was stocked everyday with coffee, green... More 

Was this review helpful? Yes
GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear Karasoo, Thank you for your great and thorough feedback of your stay at our hotel. It is great to hear that you enjoyed your stay while with us. I would like to apologize for the minor inconveniences you experienced and hope that this does not discourage you from staying at our property again. Sincerely, Wendy Pena General Manager More 

Dacula, Georgia
Contributor
16 reviews 16 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

It was hard to find a hotel near Boston that would not break my bank, but this one fit the bill. It has all the quality amenities one expects at a Holiday Inn Express. It was clean and the rooms comfortable. It has good access to the interstate and into Boston.

Was this review helpful? Yes
GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear Dacula3585, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Wendy Pena General Manager More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at this hotel on vacation recently. As we had a car and visits to New England country side planned we decided to stay outside Boston city. This hotel was very clean and comfortable. Rooms were a good size and ours had a waterview. Amenities were very satisfactory including free wi fi, coffee machine, fridge and microwave. Also small... More 

Was this review helpful? Yes
GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dean Evanmaria, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed all of the amenities offered during your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Wendy Pena General Manager More 

Pretoria, South Africa
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Quite impressed with the cleanliness. The halls and rooms are expected to be clean, but I was impressed at how clean even the stairways were. I saw the cleaning personnel in the stairways several times during my stay as I use the stairs instead of the elevator. Our room was always well cleaned, and the Breakfast service person (Maria) was... More 

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GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear Peter123645, Thank you for the great feedback regarding your stay at the Holiday Inn Express Boston Waltham. We pride ourselves in providing all of our guests with an excellent experience while staying with us and it is great to hear that we accomplished that during your stay. We hope to see you again if your travels bring you back... More 

Farmington Hills, Michigan
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Ended up staying here as a consequence of not finding a room in another near by hotel...and was pleasantly surprised. The rooms are very comfortable, particularly the pillows. Mini-refrigerators in every room. There is a fitness center: small, but basics are covered. Free wifi, free shuttle within a 3 mile radius, which worked fine for me. Free breakfast: this is... More 

Was this review helpful? Yes
GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear Morella U, Thank you so much for your detailed review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Wendy Pena General Manager More 

Florida
Top Contributor
157 reviews 157 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

It is a lovely Hotel in Waltham. All I need is a clean room, a very nice complimentary breakfast and complimentary wifi that works. This had all of it plus free parking. Staff was friendly and efficient, also. Great place.

Was this review helpful? Yes 1
GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear lwartow, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again if your travels bring you back to the Waltham area. Sincerely, Wendy Peña General Manager More 

Frederick, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall, the hotel is okay (5 night stay). The heating unit did not work our first night, but rather than deal with switching rooms or having maintenance come in the middle of the night, we just dealt with being cold. Unfortunately, even after maintenance "fixed" it the next morning, the unit failed to heat the room again our third night.... More 

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GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear Sweetjamieg, Thank you for your honest feedback regarding your most recent stay at the Holiday Inn Express Boston Waltham. It is great to hear that overall you enjoyed your stay. I would like to apologize for the inconveniences that you experienced, I have forwarded your review to the appropriate departments and are working on addressing these issues. I would... More 

Florence, Alabama
Top Contributor
134 reviews 134 reviews
62 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Several of us stayed here for a couple months on business. The rooms were clean and the staff was friendly helping to make our home away from home more enjoyable. The only suggestion I would offer is sausage gravy for the biscuits and sugar in the raw packets for the coffee.

Was this review helpful? Yes
GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear SlickNeo, Thank you for making the Holiday Inn Express Boston Waltham your home away from home while working in the Waltham area, It was a pleasure to have both you and your colleagues staying at our hotel. We hope that if your travels bring you to the Waltham area you stay at our hotel. Sincerely, Wendy Pena General Manager More 

Dallas, Texas
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Property is well maintained and looks newly renovated. Staff is friendly and always offered a greeting with a smile. This property falls into my favorite category of consistent.. Consistent service and appearance. My room was in the tower. It was plenty big enough and was kept clean. The fixtures and furniture are in great condition.Only complaint here is the bathroom... More 

Was this review helpful? Yes
GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear Branbert, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Wendy Pena General Manager More 

Melbourne
Top Contributor
157 reviews 157 reviews
59 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for four nights on business. I really like the Express format with included wifi and breakfast. The laundry room is small and only has two machines. The machines cost $2 for one load (so $4 for wash and dry) and powder is given free. The gym is small and only has 2 running machines and an elliptical.... More 

Was this review helpful? Yes
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