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Holiday Inn Express Boston / Waltham

2.5 of 5 385 Winter Street, Waltham, MA 02451
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Certificate of Excellence 2014
Holiday Inn Express Boston / Waltham
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Holiday Inn Express Boston / Waltham
Holiday Inn Express Boston / Waltham
Holiday Inn Express Boston / Waltham
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255 reviews from our community

Traveler rating
    85
    103
    53
    12
    2
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81
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warsaw, Poland
Contributor
17 reviews 17 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed there for 3 nights, I chose it due to the short distance to my office. Hotel offers a free shuttle bus to the office and back - morning at 8.30 and 9. It's vry convenient. Breakfasts are typical american style, I missed vegetables... nothing to choose. Instant oatmeals and variety of sweet snacks from connamon bagels to toasts.... More 

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San Francisco, California
Top Contributor
53 reviews 53 reviews
39 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 1 week ago

I usually have pretty good luck at HIE properties throughout the country. Unfortunately, this is not one of them. I had stayed here approximately 2 years ago and thought it was a decent and unremarkable stay. Someplace to crash for the night and that's about it. I had to fly back to the area for business and stayed here 3... More 

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GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Wendy Pena General Manager More 

Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I wouldn't recommend booking there until the renovation finishes. The front desk is located in a small side room. The breakfast is very limited. The stuff are very kind and welcoming. But when booking you should know what to expect. The sitting area for breakfast is gloomy and there is no warm eggs. the carpet in the room had stains... More 

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GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear DebbyWeisz, Thank you very much for your feedback regarding your most recent stay at the Holiday Inn Express Boston Waltham. I would like to first of all apologize for not being able to provide you our full amenities during your stay. Our main goal i to provide our guests with a great experience and unfortunately we have failed to... More 

Woodstock, Georgia
Top Contributor
89 reviews 89 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 3, 2014

I really don't like this Holiday Inn Express and I typically love them. It's under construction and so there are several inconveniences such as the breakfast room doesn't have a sitting area but rather a separate area to sit and eat. The breakfast this morning seemed to not have the choices that it should have, it was underwhelming and then... More 

Was this review helpful? Yes 1
GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear CoptRWF, Thank you very much for leaving us feedback regarding your most recent stay at the Holiday Inn Express Boston Waltham. I would like to apologize that our hotel isn't offering our full amenities due to our renovations. I assure you that our main goal is to provide all of our guests with a great experience while staying at... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed November 29, 2014

The staff were very friendly and welcoming. I had a great time. It makes you feel right at home. Breakfast was fresh and great. The rooms were clean and well kept. I highly recommend business travelers to book it. The location was a great experience just 15 minutes by car away from the City of Boston.

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San Francisco, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2014

My brother and I stayed at Holiday Inn Express Waltham to visit colleges nearby the Boston area. When we checked out, we had no idea that something was mailed behind. I got a call from the head of housekeeping who said that they found my brother's computer charger. It was in the mail and received a week later. Great followup... More 

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GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear CrossCulturalConnect, Thank you very much for leaving us feedback regarding your most recent stay. It is great to hear that we were able to return your lost items in a timely manner. We hope to see you again once out renovation is over. Wendy Pena General Manager More 

Appleton, Wisconsin
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 9, 2014 via mobile

A 3 night/midweek stay. Desk staff was friendly & helpful upon check-in. Convenient "on & off" the highway. This property has definitely been updated but evidence of it's overall age is apparent. Overall, we wouldn't discourage future guests of the H.I Express in Waltham as it served our needs but know that your experience will be in line with the... More 

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GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear MJN_in_WI, Thank you for your feedback. It is good to hear that our hotel was convenient for you. I would like to invite you to come back and stay with us if your travels bring you back to the area after late February as at that time we will be done with renovating our lobby and breakfast room. Wendy... More 

Holden, Massachusetts
Contributor
20 reviews 20 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 4, 2014

This hotel was very clean and newly renovated. I thought it was brand new, that is how nice it was. The staff was excellent. Our room was great. Got the 2 double beds and it was plenty big enough. We were just there for the weekend for Parents weekend at a nearby school. The breakfast was the typical HIE breakfast,... More 

Was this review helpful? Yes 1
Princeton
Contributor
12 reviews 12 reviews
4 of 5 stars Reviewed November 3, 2014

Needed a reasonable place to stay visiting family. front desk friendly and helpful. free parking,wifi, and breakfast every morning. Nothing fancy but all we needed was a clean safe place to sleep. would stay their again. We checked all four hotels in the area price and it was the cheapest in the area.

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Jenkintown
2 reviews
3 of 5 stars Reviewed October 13, 2014

An over lighted, low ceiling room with an under lit bathroom. You are in your shadow to use the mirror in the bathroom There was just enough room to walk between the wall and the bed. At $162 + tx per night for this least expensive room seemed excessive. We have stayed at the hotel before, also staying in the... More 

Was this review helpful? Yes
GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear Lynne B, Thank you for taking the time to leave us feedback regarding your stay at the Holiday Inn Express Boston Waltham. I would like to take this time to apologize for not providing you with the stay you were expecting. We do hope you decide to give us a second chance to WOW you if you are ever... More 

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Additional Information about Holiday Inn Express Boston / Waltham

Address: 385 Winter Street, Waltham, MA 02451
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Boston / Waltham 2.5*
Number of rooms: 108
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Also Known As:
Holiday Inn Express Boston / Waltham Hotel Waltham
Holiday Inn Express Waltham
Holiday Inn Waltham
Waltham Holiday Inn
Hotel Style:
#4 Business Hotel in Waltham
#4 Family Hotel in Waltham

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