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Holiday Inn Express Boston / Waltham

2.5 of 5 385 Winter Street, Waltham, MA 02451
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Certificate of Excellence 2014
Holiday Inn Express Boston / Waltham
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Holiday Inn Express Boston / Waltham
Holiday Inn Express Boston / Waltham
Holiday Inn Express Boston / Waltham
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257 reviews from our community

Traveler rating
    86
    104
    53
    12
    2
See reviews for
81
42
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79
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
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  • Mar-May only
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Pennsylvania
Top Contributor
52 reviews 52 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars

This was a very nice H.I.E. west of Boston right off of 95. Situated on a road near a corner of an intersection that takes some care to get through. There is a small sign for the hotel at the edge of a driveway, but I was not sure that was the main entrance. I drove by it and had... More 

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Waltham, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is kept very clean and orderly in the midst of extensive renovations. The staff could not be nicer! Very pleasant - very efficient. They are very quick to ensure that all guest requests are very quickly and very satisfactorily seen to. Accommodations do not lack for anything. Have also been extremely impressed with the folks having to clear... More 

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GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear Demetra, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Wendy Peña General Manager More 

Warsaw, Poland
Contributor
17 reviews 17 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed there for 3 nights, I chose it due to the short distance to my office. Hotel offers a free shuttle bus to the office and back - morning at 8.30 and 9. It's vry convenient. Breakfasts are typical american style, I missed vegetables... nothing to choose. Instant oatmeals and variety of sweet snacks from connamon bagels to toasts.... More 

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San Francisco, California
Top Contributor
55 reviews 55 reviews
39 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed January 23, 2015

I usually have pretty good luck at HIE properties throughout the country. Unfortunately, this is not one of them. I had stayed here approximately 2 years ago and thought it was a decent and unremarkable stay. Someplace to crash for the night and that's about it. I had to fly back to the area for business and stayed here 3... More 

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GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Wendy Pena General Manager More 

Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 10, 2015

I wouldn't recommend booking there until the renovation finishes. The front desk is located in a small side room. The breakfast is very limited. The stuff are very kind and welcoming. But when booking you should know what to expect. The sitting area for breakfast is gloomy and there is no warm eggs. the carpet in the room had stains... More 

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GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear DebbyWeisz, Thank you very much for your feedback regarding your most recent stay at the Holiday Inn Express Boston Waltham. I would like to first of all apologize for not being able to provide you our full amenities during your stay. Our main goal i to provide our guests with a great experience and unfortunately we have failed to... More 

Woodstock, Georgia
Top Contributor
89 reviews 89 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 3, 2014

I really don't like this Holiday Inn Express and I typically love them. It's under construction and so there are several inconveniences such as the breakfast room doesn't have a sitting area but rather a separate area to sit and eat. The breakfast this morning seemed to not have the choices that it should have, it was underwhelming and then... More 

Was this review helpful? Yes 1
GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear CoptRWF, Thank you very much for leaving us feedback regarding your most recent stay at the Holiday Inn Express Boston Waltham. I would like to apologize that our hotel isn't offering our full amenities due to our renovations. I assure you that our main goal is to provide all of our guests with a great experience while staying at... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed November 29, 2014

The staff were very friendly and welcoming. I had a great time. It makes you feel right at home. Breakfast was fresh and great. The rooms were clean and well kept. I highly recommend business travelers to book it. The location was a great experience just 15 minutes by car away from the City of Boston.

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San Francisco, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 20, 2014

My brother and I stayed at Holiday Inn Express Waltham to visit colleges nearby the Boston area. When we checked out, we had no idea that something was mailed behind. I got a call from the head of housekeeping who said that they found my brother's computer charger. It was in the mail and received a week later. Great followup... More 

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GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear CrossCulturalConnect, Thank you very much for leaving us feedback regarding your most recent stay. It is great to hear that we were able to return your lost items in a timely manner. We hope to see you again once out renovation is over. Wendy Pena General Manager More 

Appleton, Wisconsin
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 9, 2014 via mobile

A 3 night/midweek stay. Desk staff was friendly & helpful upon check-in. Convenient "on & off" the highway. This property has definitely been updated but evidence of it's overall age is apparent. Overall, we wouldn't discourage future guests of the H.I Express in Waltham as it served our needs but know that your experience will be in line with the... More 

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GMExpressWaltham, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear MJN_in_WI, Thank you for your feedback. It is good to hear that our hotel was convenient for you. I would like to invite you to come back and stay with us if your travels bring you back to the area after late February as at that time we will be done with renovating our lobby and breakfast room. Wendy... More 

Holden, Massachusetts
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 4, 2014

This hotel was very clean and newly renovated. I thought it was brand new, that is how nice it was. The staff was excellent. Our room was great. Got the 2 double beds and it was plenty big enough. We were just there for the weekend for Parents weekend at a nearby school. The breakfast was the typical HIE breakfast,... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Boston / Waltham

Address: 385 Winter Street, Waltham, MA 02451
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Boston / Waltham 2.5*
Number of rooms: 108
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Also Known As:
Holiday Inn Express Boston / Waltham Hotel Waltham
Holiday Inn Express Waltham
Holiday Inn Waltham
Waltham Holiday Inn
Hotel Style:
#4 Family Hotel in Waltham
#4 Business Hotel in Waltham

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