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HYATT house Boston/Waltham

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54 Fourth Avenue, Waltham, MA 02451 (Formerly Hyatt Summerfield Suites Boston/Waltham)
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HYATT house Boston/Waltham
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HYATT house Boston/Waltham
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298 Reviews from our TripAdvisor Community

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Traveler rating
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    47
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
  • All months
    (298)
  • Mar-May only
    (78)
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    (104)
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    (74)
  • Dec-Feb only
    (42)
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Berea, Ohio
Level Contributor
49 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Daytime front desk people are great. Hands down. The suite was clean but the fixtures and some of the appliances were aged/dated. I was disappointed that my suite was not cleaned and I was told I had the DND sign out. I had double checked to make sure I had to correct sign requesting housekeeping before I left for the... More 

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Rhenen, The Netherlands
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed her while visiting Boston. We had a 2 bedroom suite and this was perfect for our family of four. Breakfast is more than regular. Especially the fresh baked omelets are fantastic. An advice from us for the hotel is to to hire a couple more cleaning staff. Rooms are ok but the general spaces need daily cleaning.

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Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear Rick_NL70, Thank you for completing the Review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words regarding the rooms and breakfast and they will be celebrated with the entire... More 

Niantic, Connecticut
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Since it was difficult to find a suite at a reasonable price in Boston on a Saturday night for a Red Sox night game, we decided to stay in Waltham. The Hyatt suite was perfect For my husband and I, my daughter-in-law and 5 year old grandson. The only drawback is breakfast ended at 10 and we did it get... More 

Review collected in partnership with Hyatt Hotels

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Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear Elaine V, Thank you for choosing the Hyatt house for your recent stay. We're delighted to hear you had a great stay with us, however we're truly sorry to hear you missed the breakfast. Our breakfast hours are 6:30 am - 9:30 am Monday to Friday, and 7am - 10:30 am on Saturday and Sunday. Our complimentary breakfast buffet... More 

Wichita, Kansas
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We usually enjoy Hyatt houses and Hyatt places but this Hyatt was an exception for us. We did not have a room until 6 pm and we missed the first part of the Redsox game which was the reason for our visit.

Review collected in partnership with Hyatt Hotels

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Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear Becca D, Thank you for completing the review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues have been addressed and I believe you may have gotten my email through... More 

Ann Arbor, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Overall, a great hotel to stay at during family trip vacations. Helpful and courteous staff (Thanks Jack) and great complimentary breakfast complete with omelettes. We will stay again at this hotel if we are in the Boston area. Augusto

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Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear Augusto l, Thank you very much for writing a great review here. Your review has been shared with our entire team. Appreciate the great compliments to the breakfast staff and kind words for our Front office Manager Jack. Please do not hesitate to contact me if I could assist you in any way. Thank you once again and looking... More 

Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My first experience at a place that has the feel of an apartment. I am very happy with the staff and the quarters. It has a great home away from home feel and the staff is very helpful. They have a great breakfast (even for my picky 12 year old). There is a full kitchen which is great to stock... More 

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Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear The Produce, I really appreciate you taking the time to write such a detailed review. We're thrilled to hear you had a great stay overall and even more important, you will come back. I couldn't agree more with you on the pool opinion. We're in a process of replacing some of the pool tiles currently. However, meanwhile we have... More 

waltham, ma, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This was my second stay at this HYATT property and my fourth at a Hyatt House. A good hotel for business or leisure. There is no bar or restaurant but it is OK with me. Good size room and kitchen. Free Breakfast OK. Check-in and check-out was fast and efficient and overall service is good (with the exception of the... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear Jean F, First of all I sincerely apologize for the delay in responding. Second, Thank you so much for taking the time to write a great review. I also wanted to Thank you for your loyalty to the Hyatt House, especially the one in Waltham. Just so you know, we opened a new bar in April 2015 that is... More 

Lecanto, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Everyone who works there makes it their mission to my your stay perfect. We enjoyed the buffet breakfast which was very tasty and featured lots of variety. The shuttle service was very accommodating. We stayed in a 2 suite room that was perfect for our family. Great people and a great hotel.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear Gene M, Thank you so much for a great review. I can't Thank you enough for your kind words, and they will be celebrated with our entire team. This will really motivate our staff to even go above and beyond to take care of the guest needs. Please come back and stay with us again soon and if I... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for a night due to an early morning meeting in the area. Rooms were large (bedroom/partial kitchen/and living area/desktop), had excellent internet, and hotel provided a delicious full breakfast in the morning. Check-in / check-out was efficient. Hotel is convenient, right off Rte 128.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear 100maryanneb, We appreciate you taking the time to fill out a great review. we take our Guest feedback very seriously and truly delighted to hear you had a great stay. We truly hope you'll come back and stay with us when the future trips bring you back to Boston/Waltham area. Please do not hesitate to contact me if I... More 

Philadelphia, Pennsylvania
5 of 5 stars Reviewed 4 weeks ago

Love, love this hotel! Quiet area. 20 minutes from Boston. 20 minutes from Lexington. Breakfast is great. Staff is welcoming. 20 minutes from a nice supermarket and Panera. Centrally located for all things Boston. Two tv's in each room. Nice kitchen too.

Was this review helpful? Yes
Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear RisaL10, Thank you so much for choosing the Hyatt House Boston Waltham for your recent stay, when we know you had several other choices in the area. We're thrilled to hear you enjoyed your stay with us and truly hope you come back and also recommend us to others. Please do not hesitate to contact me if I could... More 

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