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HYATT house Boston/Waltham

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54 Fourth Avenue, Waltham, MA 02451 (Formerly Hyatt Summerfield Suites Boston/Waltham)
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1 room 1 guest
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HYATT house Boston\/Waltham
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317 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
  • All months
    (317)
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    (78)
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    (76)
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    (42)
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Chesterfield, United States
5 of 5 stars Reviewed 3 days ago NEW

Visiting Boston with 3 children, the room was large and clean. The pool was refreshing after a day of much walking around the city. The breakfast exceeded our expectations. We would definitely stay here again.

Review collected in partnership with Hyatt Hotels

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Toronto, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Sorry for the late posting! My wife and I have spent over 30 nights at this facility in the last year and a half. Over the time, the public areas have been renovated and the eating area has had considerable monies spent on upgrades. While no visit is going to be 100%, it is how a situation is handled that... More 

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Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear Brian L, We sincerely appreciate your loyalty with us. 30 nights in a year and half is a plenty of nights of business. Thank you so much for choosing the Hyatt House Waltham, when we know there are several other options in the area. I greatly appreciate you taking the time to write such a positive review. As you... More 

Rochester, New York
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The room was very spacious with a full living room and kitchen. 2 tvs, one in the separate bedroom and one in the living area. Bed was comfortable and hotel was incredibly quiet. There was an outdoor swimming pool which although looked inviting we did not have time to enjoy it. Noticed there was a grill and patio area as... More 

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Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear Fembats1010, We are truly thrilled to hear you had a great stay with us at the Hyatt House Boston Waltham. I also wanted to sincerely Thank you for taking the time to write such a nice review. We will be celebrating your review with our entire team. It is our hope that you will come back and stay with... More 

Passaic, United States
5 of 5 stars Reviewed 5 days ago NEW

I always look for the Hyatt House when traveling with the family. The extra space and comfort is well worth the distance from the center of where I am traveling. Having a sleeping area completely separate from eating and sitting area almost makes you feel like you are at home. Only wish that outdoor pool was heated but far outweighed... More 

Review collected in partnership with Hyatt Hotels

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San Antonio, Texas
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked through hotels.com and got an excellent price for the area. The service far exceeded expectations. The manager and front desk staff went above and beyond to answer our questions about the area. The rooms are spacious and comfortable. We had a suite with kitchen for what we would expect to pay for a regular hotel room.

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Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear Jennifer09876, Thank you so much for taking the time to write such a nice and a positive review. All of us at the Hyatt House Waltham greatly appreciate it. I'm thrilled to hear our staff, especially the Front Desk staff were able to exceed your expectations. Everyone really strives to take care of the each and every guest and... More 

1 review
1 of 5 stars Reviewed 6 days ago NEW

The staff at the Hyatt House are terrific. Everyone was friendly, polite, and accommodating. However, everything else was pretty bad. The hotel is in desperate need of renovation. We were in five different rooms during our week stay due to problems with the air conditioning and plumbing. The first two rooms had no A/C. The staff were very nice about... More 

Review collected in partnership with Hyatt Hotels

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Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear RitaG69, Thank you so much for taking the time to provide several feedbacks. We truly appreciate it. I'm truly sorry to hear you did not have a pleasant stay with us. You're absolutely correct about some of the rooms needing a renovation and we have that in place. Currently our occupancy is quite high and almost sold out every... More 

chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a great place to stay. It is great to have 2 bedrooms with 2 bathrooms. We are able to hang out as a family rather than be split into 2 separate rooms. The breakfast is much better than at similarly priced hotels. Good choices. Healthier choices, and omelet station. I also appreciated that they had a few snacks... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear Helen K, Thank you for completing TA Review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can... More 

Mansfield, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed with my family at the Hyatt House in Waltham as part of a wedding party. The place is nothing less than fabulous.My other title was going to be: "You get what you pay for." Its a little on the pricey side, but definitely worth it. This hotel is perfect. The staff is first rate, the rooms are perfect... More 

Review collected in partnership with Hyatt Hotels

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Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear Osullfam, We greatly appreciate you taking the time to write such a nice review. Thank you so much for your kind words for the staff and In Room amenities. We do take pride in amount of space and amenities we provide in each one of our suites. Our staff also strives to exceed each guest stay more memorable. Looking... More 

Massachusetts
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We loved the size of the 2 bedroom suites with kitchen and living room area. The area by the pool was a nice touch also with barbecues. The breakfast was okay. The staff was very nice. Jason is wonderful. Now the down sides; hotel is not that clean. Bathrooms were just "touched over". Spider webs on the inside of the... More 

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Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear Bisykmom, Thank you so much for taking the time to fill out the TA Review. Your feedbacks were greatly appreciated. I am truly sorry to hear about your experience with cleanliness and any non functional amenities in the room. We will certainly follow up with our Housekeeping team and improve the quality. Advertising of Evening Social should have been... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First of all the location was great for me because I needed to commute to MIT and Harvard which was only 15 minutes away from car. The rooms were spacious and comfortable with a small but practical kitchen and the room had great bed but the a/c was a bit old. The bathroom was nice and clean. The breakfast was... More 

Was this review helpful? Yes
Sandip B, General Manager at HYATT house Boston/Waltham, responded to this review

Dear Kabir S, We greatly appreciate you taking the time to fill out the Review here in detail. Thank you so much for your kind words to Jack Huang, our Front Office Manager and myself. He's been called Chang before by other guests, but we know who you meant. :-) Please do not hesitate to contact me if I could... More 

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