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HYATT House Boston/Waltham

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54 Fourth Avenue, Waltham, MA 02451 (Formerly Hyatt Summerfield Suites Boston/Waltham)
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HYATT House Boston/Waltham
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HYATT House Boston/Waltham
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289 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (289)
  • Mar-May only
    (78)
  • Jun-Aug only
    (95)
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    (74)
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    (42)
All months
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for a night due to an early morning meeting in the area. Rooms were large (bedroom/partial kitchen/and living area/desktop), had excellent internet, and hotel provided a delicious full breakfast in the morning. Check-in / check-out was efficient. Hotel is convenient, right off Rte 128.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Philadelphia, Pennsylvania
5 of 5 stars Reviewed 3 days ago NEW

Love, love this hotel! Quiet area. 20 minutes from Boston. 20 minutes from Lexington. Breakfast is great. Staff is welcoming. 20 minutes from a nice supermarket and Panera. Centrally located for all things Boston. Two tv's in each room. Nice kitchen too.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 4 days ago NEW

I've been staying here over two months,,,, I've stayed in others locations and have been happy,,,, but management here is horrible,,, one room where I park has had a missing window since I got here and they have 2 grills and only one works. A main reason I stay here but the one grill is always crowed , Normally nice... More 

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New York, NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have family in the area and have stayed here twice. The suites are large, comfortable, and quiet. Staff is great. The free breakfast is huge and there's also now a bar. But by far the main reason we chose this hotel was for the pool. The kids love it. The water is warm and there are tables, so you... More 

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Katelands, Thank you for completing Trip Advisor Review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can... More 

Waltham/Boston, United States
1 review
3 of 5 stars Reviewed 1 week ago

Our guest room was some sort of conference room, as a HUGE table took up more than 50% of the living space and had to be walked around. We asked about other rooms...no response...no apology. The business center was over run by kids playing games. Windows face parking lot on lower level allowing car and talking noise to filter in... More 

Review collected in partnership with Hyatt Hotels

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Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Ronald M, Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed with top priority. It is our hope that you... More 

Kennebunk, Maine
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here due to a business function nearby and were pleasantly surprised. The room and hotel was very neat and clean. The room came with major appliances and was very comfortable. A spacious bathroom with good water pressure in the shower.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear WayneB1957, All of us at the Hyatt House Boston/Waltham greatly appreciate you taking the time to provide us your feedback by writing such a great review. We take our guest feedback very seriously whether it's positive or negative, but I'm thrilled to hear you had a pleasant stay with us. Our staff strives on providing great service and takes... More 

North Bethesda, United States
1 review
2 of 5 stars Reviewed 1 week ago

Staff provided unsatisfactory answers regarding erroneous multiple pre-authorization credit card charges. Manager admitted erroneous pre-authorization charges and blamed on the computer. After I checked out, the next day a $19.50 charge appeared which when I contested was taken off. I never charged any in the hotel, and our room was paid for by a friend.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Prosanta C, Thank you for taking the time to provide us your feedback. I am sincerely sorry to hear you did not have a pleasant stay with us, as our goal is to make each and every guest's stay to their satisfaction. In your case, we may have failed to do so. I can understand your frustrations and we... More 

Maryland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was a great stay for one night. Would have stayed their for our entire trip but they were booked solid. Breakfast buffet was great. Beds were comfy. Internet access was good. Rooms were updated. Kitchen was fully stocked with dishes. We will be back.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Faith T, Thank you for choosing the Hyatt House Boston/Waltham for your recent stay. We greatly appreciate you choosing us over several other choices in the area. We're thrilled to hear you enjoyed your stay with us and you will return in the future. Recently we renovated all interior of public area and this summer we will be renovating... More 

West Windsor, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

One of the best suite hotels in Waltham. 2 bedroom suite fully equipped. 3 TV. Great beds. Close to town but off a quiet road. Highly recommend. Free breakfast, but a little bit of a wait at prime time.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Gary L, Thank you so much for choosing the Hyatt House Boston/Waltham, when we know there are several other choices in the area. We greatly appreciate you taking the time to provide your feedback to us, and thrilled to hear you had a great stay with us. Our staff strives to ensure we exceed every guest's experience and I'm... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed overnight with husband, grand son and two small dogs. Very clean and comfortable suite with king bed and sofa bed. Nice outdoor pool. Mindy and Jason were very helpful at check in I would recommend this hotel

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Bridget H, Thank you so much for taking the time to provide us your feedback. We're thrilled to hear you enjoyed your stay with us. I truly appreciate your kind words of compliments for Mindy and Jason. Both take pride in their work and we're truly pleased to have them. Your feedback will be celebrated with our entire team... More 

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