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HYATT House Boston/Waltham

Certificate of Excellence
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54 Fourth Avenue, Waltham, MA 02451 (Formerly Hyatt Summerfield Suites Boston/Waltham)
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HYATT House Boston/Waltham
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HYATT House Boston/Waltham
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258 reviews from our community

Traveler rating
    97
    94
    43
    18
    6
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102
26
12
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
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English first
  • All months
    (258)
  • Mar-May only
    (60)
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    (82)
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    (74)
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    (42)
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Mexico City, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had the opportunity to stay at this Hyatt. Wonderful service and people is really nice! If you are looking for Boston for Leisure or business, Waltham is very near Boston and cheaper. It is 30 minutes driving from Waltham. The hotel has great rooms with a small kitchen on it and amenities. Breakfast is included on every fare. It... More 

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Scranton, Pennsylvania
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

If you're looking to stay near the Boston area and are traveling with a large family, this is the place to go. We got the (2) bed, (2) bath suite for around $150 a night and overall thought it was a good deal. But, next time around, if we travel alone, we would probably look elsewhere. The annoyances: (1) they... More 

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IRVINE
1 review
4 of 5 stars Reviewed 4 days ago NEW

Good stay in this hotel. The service was very good. only issue if you are staying for more than 6 days and plan to have the breakfast here the changes in the breakfast is not that great. it has the same selection of food each day.

Review collected in partnership with Hyatt Hotels

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Monroe, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel. A little tough to find the entrance. Staff extremely friendly and helpful. Had a little issue but they were on top of it and willing to do anything to correct it. Very nice large room, with full sized appliances which was great. Breakfast very good, lots of options. Would definitely return.

Review collected in partnership with Hyatt Hotels

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Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear easilyfound, Thank you for choosing the Hyatt House Waltham for your recent stay. I also wanted to Thank you for taking the time to put in a great review. Please do not hesitate to contact me directly if there's anything I could do for you! Otherwise, looking forward to welcome you back. Sincerely, Sandip B General Manager Hyatt House... More 

Montreal, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visited they Hyatt House Hotel early March, the weekend of march 13th-14th if you must know. We stayed there as we were going to see a Celtics game (for the record) They got destroyed most of the game and then made a major comeback at the end We also witnessed a monstrous block during the game that had us... More 

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Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear MaxCruz, Thank you for choosing the Hyatt House Waltham for your recent stay. I also wanted to Thank you sincerely for taking the time to put in a great detailed review. We're thrilled to hear you not only enjoyed your stay with us but also you will be back when the future trips bring you to Boston/Waltham area. No... More 

Elmhurst, New York
Contributor
18 reviews 18 reviews
12 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was our second time staying at the Hyatt House. We were here for two nights this February. Overall, it is a nice, quiet hotel, albeit small – there are only 3 floors. I stayed with my husband and 3 year old son in a one bedroom suite. The room itself was very spacious and had a kitchen with a... More 

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Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear NycCarmenSandiego, Thank you for choosing the Hyatt House Waltham for your recent stay. I also wanted to Thank you for taking the time to fill out the long detail review, however we're truly sorry to hear you did not have a pleasant stay with us. All of your comments and feedback have been shared with our entire team already... More 

New York City, New York
2 reviews
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here with another couple. We were looking for something affordable near Boston. We didn't want to be in separate rooms but also didn't want to share. Hyatt House was perfect. We were able to book a suite for $140/per night. 2 bedrooms, 2 bathrooms and a common/living area. We loved it. I recommend this place... More 

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Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Lyanne S, Thank you so much for taking the time to provide your feedback by writing a nice Trip Advisor review. I am sorry to hear there were stains on your pillow cases which is completely unacceptable. Your comments and issues have been already addressed with our entire team and your review will assist us in improving our quality... More 

Manhattan Beach, California, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We were snow bound in our hotel rooms during the great blizzard of 2015. My room offered lots of space, a full kitchen, and quiet to get my work done while the office was closed along with the highways. But thanks to the free wifi and excellent telephone service, I was able to teleconference and still be productive. The Hyatt... More 

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Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear John O, Thanks so much for taking the time to put in the great review. We're pleased to hear you enjoyed your stay at the Hyatt House Waltham during the snow blizzard. While Mother Nature was completely beyond our control, we knew taking care of our guest needs was totally within our control. Most of our staff stayed on... More 

Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 11, 2015

I have stayed at many Hyatt House properties for business travel and all have been very good. Unfortunately this property is very run down and in poor maintenance and doesn't reflect the Hyatt brand very well. I am sure they can get back to this standard with some painting, repairing the many damages visible such as in the elevators. The... More 

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Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear John S, Thank you for choosing the Hyatt House Waltham for your recent stay and providing us your honest feedback. I'm deeply sorry to hear you did not have a pleasant stay with us, but we sincerely take your feedback positively. We're in a process of upgrading our rooms and public space and you'll see several changes in upcoming... More 

Barkhamsted, Connecticut
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 10, 2015

I had a PRE-PAID room (through Hotels.com) at the Hyatt House in Waltham for Sat. 3/7/15. I called them that afternoon to let them know we would not be checking in until 1:00 a.m. They assured me that would not be a problem ! Much to our dismay, however, when we tried to check in, they SOLD our PRE-PAID room.... More 

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Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear DLM1967, Thank you for choosing the Hyatt House Waltham for your recent stay. I also wanted to thank you for providing your feedback regarding your experience. Please accept my sincere apology for the inconvenience of going to another hotel. I can totally understand how frustrating it must be, especially arriving that late at night. It wasn’t certainly in our... More 

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