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All 10 Waltham hotels

HYATT House Boston/Waltham

3.0 of 5 Hotel   |   54 Fourth Avenue, Waltham, MA 02451 (Formerly Hyatt Summerfield Suites Boston/Waltham)
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HYATT House Boston/Waltham
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80%
Ranked #5 of 10 hotels in Waltham
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
David A Kansas City, Missouri
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184 people have reviewed this hotel

Traveler rating
    79
    66
    24
    11
    4
See reviews for
73
18
8
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Kansas City, Missouri
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

In early April, 2014, my wife and I took our son to Boston to see a surgeon. We reserved a room at the Hyatt House in Waltham for only $109 so I was a little suspect. Upon arriving, the exterior of the hotel was well-cared for and the hotel seems relatively new. The hotel is just a block off the... More

Was this review helpful? Yes 1
Carrie B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to fill out a review regarding your recent stay at our hotel. Please know that your positive feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope... More

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hyatt House is one of many business traveler hotels in the area vying for the business share of wallet. As such, the traveler receives the benefit from all this competition. The benefits are in the form of food filled happy hours, a decent breakfast and customer service. I stayed from a Saturday to Tuesday. Upon arrival, the front desk staff... More

Was this review helpful? Yes 1
Carrie B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Valued Guest Thank you for your great review and taking the time to fill out our survey. We are always striving to be the best that we can be. When you stay with us next please reach out to us and we will make sure you have comfortable pillows in your room and make your next stay pleasant. If... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 22, 2014

My wife and I had occasion to stay at the Hyatt House Waltham for 12 days at the beginning of February 2014. We were very impressed with the facility. There was a major snowstorm while we were guests and the lots were continuously plowed, and sidewalks salted. Made to order omelettes were added to the breakfast menu which was a... More

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Carrie B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear valued guest: Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Thank you so much for the great review and appreciate all your feedback. We look forward in seeing you on your next visit and thank you for choosing our Hyatt House Boston/Waltham Sincerely, Carrie Branchi More

Philadelphia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 16, 2014

Stayed while visiting our son who attends Babson. Room was nice on average level but that is what I'd expect at Hyatt House. Breakfast was a bit of a mess, staff could not seem to keep up with the demand. In the past we have stayed in natick and will definitely stay here again. Big negative was snow plows beeping... More

Was this review helpful? Yes 1
Carrie B, Front Office Manager at HYATT House Boston/Waltham, responded to this review

Dear Valued Guest, Thank you for taking time and filling out our survey. We appreciate your feedback and choosing us for your stay. I would like to apologize for our breakfast not being up to par with your expectations and I will be following up with my Food and beverage team to improve the organization and service of the breakfast.... More

Houston
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 11, 2014

A disappointment from start to finish. The lobby smelled like fish, the carpets were dirty and the room freezing cold. Not sure why Hyatt attaches its name to this one. Also difficult to find from both street and with GPS. Overall a big thumbs down.

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Carrie B, Front Office Manager at HYATT House Boston/Waltham, responded to this review

Dear Valued Guest Thank you for the feedback regarding your recent stay. It is regrettable that your stay with us did not meet your expectations and that we failed to provide the service that you should expect from our hotel brand. I will certainly follow up with our Operations team regarding the condition of your guest room and our Front... More

Pembroke Pines, Florida
Top Contributor
66 reviews 66 reviews
49 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed February 10, 2014

You can get the same quality of room and service at a quality inn. Wall paper was peeling, carpets were worn, they had only one elevator in a building that needed at least 4 (one in each wing), the pantry at the front lobby was completely empty. Only redeeming points for this location was the all suite rooms and great... More

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Carrie B, Front Office Manager at HYATT House Boston/Waltham, responded to this review

Dear Valued Guest, Thank you for the feedback regarding your recent stay. It is regrettable that your stay with us did not meet your expectations and that we failed to provide the service that you should expect from our hotel. I will certainly follow up with our Maintenance team regarding the carpets and the wall paper and our Front Desk... More

Wappingers Falls, New York
1 review
5 of 5 stars Reviewed January 15, 2014

I stayed here for two nights for the Boston Flower Show in 2013. It was terrific; I would honestly love to live in an apartment like this. The price was reasonable and the atmosphere was like home. I slept great. Not only complementary breakfast, but dinner too although I cooked my own dinner. The best and least expensive hotel I... More

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Carrie B, General Manager at HYATT House Boston/Waltham, responded to this review

Victora K, Thank you so much for your nice thoughts of the HYATT house Boston/Waltham. I'm so glad that you enjoyed your stay with us and hope that you enjoyed the Boston Flower Show as well. We hope to see you again soon. More

Kuala Lumpur
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 5, 2014

This hotel looks and feels low rent. We stayed there for 3weeks during our son's wedding. It is a shame, because the suites are a perfect size and well laid out; the problem is the cleaning staff and general run of the hotel. The housekeeping staff varied from great to terrible and most times they didn't bother showing up. One... More

Was this review helpful? Yes 1
Carrie B, General Manager at HYATT House Boston/Waltham, responded to this review

Ibis R, I'm so sorry that you did not enjoy your stay with us at the HYATT house Boston/Waltham. I want to thank you for your feedback about the hotel as well as the staff members. I take this feedback and try to improve the hotel on this. I have reviewed your comments with my management staff and we are... More

Amersfoort, The Netherlands
Top Contributor
67 reviews 67 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 21, 2013

I was booked at the Hyatt House because the Westin in Waltham was fully booked. The suite was great - based on availability I was upgraded to a two-bedrooms spacious version which would have been perfect for a family of 4 but obviously not really necessary for one night business visit. Breakfast and parking are free which is also a... More

Was this review helpful? Yes
Carrie B, General Manager at HYATT House Boston/Waltham, responded to this review

Savert Family, Thank you so much for the kind words of your stay with us here at the HYATT house Boston/Waltham. We strive to make everyone as comfortable as just like they are at home. I hope that if you come back to the Waltham or Boston area again, that you will choose us again for you stay. Thank you... More

Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2013

I am from Las Vegas, NV and I also have traveled for over 10 yrs for work. Suffice to say, I have stayed in 1 star to 5 star hotels. In all my travels and stays I have never met a more competent, customer oriented staff than the staff at the Hyatt House in Waltham, MA. My company had me... More

Was this review helpful? Yes 1
Carrie B, General Manager at HYATT House Boston/Waltham, responded to this review

Ms. Richardson, Thank you so much for the kind words of your stay with us here at the HYATT house Boston/Waltham. We strive to make everyone as comfortable as just like they are at home. I will be sharing your review with my entire staff. I hope that if you come back to the Waltham or Boston area again, that... More

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Additional Information about HYATT House Boston/Waltham

Also Known As:
Hyatt Summerfield Suites Boston/Waltham Hotel Waltham
Hyatt Summerfield Suites Boston/Waltham Hotel
Hyatt Summerfield Suites Waltham
Hyatt Summerfield Suites Boston
Summerfield Suites Waltham
Hyatt Waltham
Waltham Hyatt
Waltham Summerfield Suites
Address: 54 Fourth Avenue, Waltham, MA 02451 (Formerly Hyatt Summerfield Suites Boston/Waltham)
Phone Number:
Location: United States > Massachusetts > Waltham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Waltham
#5 Family Hotel in Waltham
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT House Boston/Waltham 3*
Official Description (provided by the hotel):
Hyatt Summerfield Suites is an all-suite hotel that caters to all travelers, and is perfect for large families and the extended stay traveler. We offer spacious 1 and 2 bedroom suites featuring the Hyatt Grand Bed, along with LCD HDTVs, DVD player, and a full kitchen. Enjoy a complimentary full hot breakfast and our complimentary WiFi. A complimentary evening social featuring hot appetizers and beverages is available Monday through Thursday. Earn Hyatt Gold Passport Points. ... more   less 
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