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HYATT House Boston/Waltham

3.0 of 5 54 Fourth Avenue, Waltham, MA 02451 (Formerly Hyatt Summerfield Suites Boston/Waltham)
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Certificate of Excellence 2014
HYATT House Boston/Waltham
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HYATT House Boston/Waltham
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248 reviews from our community

Traveler rating
    95
    91
    39
    18
    5
See reviews for
98
24
12
72
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (248)
  • Mar-May only
    (50)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (42)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars

I stayed here for business, the hotel was clean and the service was great. Breakfast in the morning was excellent! No complaints and would recommend. The kitchenette is nice and would be handy if staying long term.

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear SP620, Thank you for choosing the Hyatt House Waltham for your recent stay. We're truly thrilled to hear you had a pleasant experience for your first stay. We're making several improvements throughout the year and you'll even see the improved rooms and the common area with new carpet, furniture etc. Please come back and stay with us when the... More 

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Philadelphia
Contributor
16 reviews 16 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

This was probably our fifth stay at Hyatt Waltham and probably last. We are Hyatt Platinum members and booked room 2 months ago. I requested quiet room and we were put on first floor in back. All night long cars and snowplow's making noise. No sleep equals terrible stay. Rooms are average at best.

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear JillPhiladelphia, Thank you for taking the time to provide us your feedback. I also wanted to thank you sincerely for your loyalty to the Hyatt House Waltham, since this was your 5th stay with us. I'm truly sorry to hear you did not have a pleasant experienced with us, as our goal is to make every guest stay100% to... More 

Arlington, Massachusetts
Top Contributor
63 reviews 63 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hyatt Hotel Boston-Waltham isn't in Boston. It's on the Route 128 ring road in Waltham, a tech center, old timekeeper manufacturing town, and home of Brandeis and Bentley universities. (Oh, and don't call it "Interstate 95," though it is that. Bostonians call the ring road by its original name, "Route 128.") The hotel's one-bedroom suite with separate living room... More 

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Douglas D, Thank you for choosing the Hyatt House Waltham for your recent stay. We truly appreciate you taking the time to fill out a great review with detail of our location. We take our reviews seriously especially now a days everyone looks at the hotel reviews before booking their reservations. I wanted to personally thank you for your... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I recently stayed for 5 nights for some training at a local business, Ping Identity. I arrived at the start of a bad snow storm and was greeted by a very friendly welcome. Check in was easy and the room was a very nice size and well equipped. Even though the storm caused a state of emergency the hotel staff... More 

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Matthew H, Thank you for choosing the Hyatt House Waltham for your recent stay. I also wanted to sincerely thank you for taking the time to put in a great review. Our goal is to make every one of our guests leave with 100% satisfaction and we're truly thrilled to hear in your case, we were able to do... More 

Charleston, South Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 22, 2015

We stayed at the HH for three days. January 13-16. We got checked into our beautiful spacious room and came back out to the front desk to inquire about places to eat. We had flown in from Charleston South Carolina for conference. The recommended a wonderful place for dinner and the shuttle was kind enought to take us from the... More 

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Ray S, It was wonderful having you at the Hyatt House Waltham. Thank you so much for taking the time to write a great review. I truly appreciate your kind words for our staff and myself. However, what we did was just part of our job being in Hospitality. Our goal is to exceed every guest's expectations and make... More 

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 16, 2015

The front desk was very friendly, the rooms were spacious and clean, and the breakfast was good. The original reservation was for a king bed but I requested two queens, and they accommodated me. Their dining room was not yet operational, but they had a list of a number of alternatives. I would definitely stay again.

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Elizabeth C, Thank you for choosing the Hyatt House Waltham for your recent stay. I also wanted to truly Thank you for taking your time to put in a great review, but even more important for deciding to come back in the future. We're hoping to open our dining area and New Hyatt h bar by first week of... More 

New York
Top Contributor
66 reviews 66 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 13, 2015

Ok, so more than obvious this is not for your long stay, but hey you never know. Rooms are ample, we got a king size bed, with huge closet space and TV in our room, adjacent there was a comfortable pull out sofa bed, almost like a living room type ambiance that had a tv as well. to our surprise... More 

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Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Andy2002, Thank you for choosing the Hyatt House Waltham for your recent stay. I also wanted to Thank you for taking the time to write a great Trip Advisor Review for our hotel. I'm impressed with the number of amenities and number of Breakfast items you described. You did better job than I would've and we greatly appreciate for... More 

Santa Monica, California
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 5, 2015

We stayed at the HH on Christmas Eve. Not many people there, so nice and quiet. This was our first stay at a HH. Great rooms. The 2 BR suite was spacious, with a king in each room as well as bathrooms. Everything was clean and tidy. The kitchen was great since we have a little one, as parents know,... More 

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear AlwysbeTraveling, Thank you so much for writing a great review. All of us at the Hyatt House Waltham are truly thrilled to hear you had a wonderful stay with us. Our staff strives everyday and takes pride in providing absolutely the best and same consistent service. We're not always succeeding in making every guest stay 100% to their satisfaction,... More 

Sao Paulo, SP
Top Contributor
65 reviews 65 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 1, 2015 via mobile

The staff is super friendly. We shared a room with friends. It was big enough for the 6 of us ( 4 adults and 2 kids). The breakfast is good and the rooms are very clean. Even though it seems far when you check the map, waltham is super clise to downtown Boston. Easy To get pretty much everywhere.

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Ericapm25, Thank you so much for taking the time to put in a great review. We're thrilled to hear you had a great stay with us. We're opening a brand new renovated breakfast area tomorrow and renovating several other parts of the hotel. Please be sure to come back when the future trips bring you to Waltham/Boston area. Your... More 

Livingston, New Jersey
1 review
2 of 5 stars Reviewed December 29, 2014

Just stayed here for three nights with my wife and three teenage kids. Rooms 253 (1 bedroom) and 257 (2 bedroom). The Pros: 1. The price was really cheap; $78 for the one bedroom including breakfast 2. The front staff were very nice 3. Close to 95, easy on and off 4. Nice sized rooms The Cons: 1. Many of... More 

Was this review helpful? Yes
Sandip B, General Manager at HYATT House Boston/Waltham, responded to this review

Dear Davebosox19672014, I wanted to sincerely Thank you for taking the time to fill out the review and provide your feedback to us. I also wanted to Thank you for your kind words for the Front Desk staff and we'll be sure to share it with them. We're truly sorry to hear you did not have a great stay with... More 

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Additional Information about HYATT House Boston/Waltham

Address: 54 Fourth Avenue, Waltham, MA 02451 (Formerly Hyatt Summerfield Suites Boston/Waltham)
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT House Boston/Waltham 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Boston/Waltham Hotel Waltham
Hyatt Summerfield Suites Waltham
Summerfield Suites Waltham
Hyatt Waltham
Waltham Hyatt
Waltham Summerfield Suites
Hotel Style:
#4 Romantic Hotel in Waltham
#5 Business Hotel in Waltham

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