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Embassy Suites Boston / Waltham

3.5 of 5 550 Winter Street, Waltham, MA 02451 (Formerly Doubletree Guest Suites Boston/Waltham)
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Certificate of Excellence 2014
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Embassy Suites Boston / Waltham
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Embassy Suites Boston / Waltham
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562 reviews from our community

Traveler rating
    258
    212
    58
    25
    9
See reviews for
273
66
18
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My cousin reserved a room for a grown up pajama Jammie jam. The room was nice and cozy for all six of us ladies. Two per bed and (sofa). The hotel is fairly quiet. The breakfast was delicious and fresh. Although I stayed one night I would love to had stayed another night. The staff was extremely friendly.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Swung through Waltham for work and stayed in a King Suite. Room was clean, staff was great, and breakfast was by far the best I've had in a hotel. Can't go wrong here. Rate was great and close to plenty of things to do and not far from Boston.

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West Palm Beach, Florida
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Apparently there is some archaic law in Mass that will not allow the hotel to provide free drinks at a manager reception. This is usually something I enjoy while staying at Embassy Suites. The hotel should find some way around it but if not you can stay at a hotel anywhere.

Review collected in partnership with Embassy Suites Hotels

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EmbassySuitesWAGM, General Manager at Embassy Suites Boston / Waltham, responded to this review

Thank you for sharing your experience on TripAdvisor and through our in-house survey. I am sorry you were unhappy with the fact that we cannot offer complimentary alcoholic drinks during our signature Complimentary Evening Reception. Unfortunately, Massachusetts state law prohibits the practice of offering complimentary alcoholic beverages in hotels and this is something which cannot be worked around. Thank you... More 

Connecticut
Top Contributor
105 reviews 105 reviews
46 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Waltham MA Embassy Suites in mid December 2014. We were early for check-in but the girl at the desk was able to accommodate us. Because we wanted to use the pool and spa I was very appreciative of the hotel allowing us to check in early. The room was stocked and clean as it should be... More 

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Concord, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I like the Embassy Suites as a brand. This one was a little less than I've experienced but I still had a great stay. The room was lovely just wish the breakfast selections were cooked with care. The reception was a bit lack luster and the wait staff was slow.

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 2 weeks ago

Nice hotel, modern/updated feels like a hotel in the city. The staff was very polite. Kids enjoyed the pool. Lobby bar is inviting. It is nice to have a spacious suite instead of a small room for a decent price.

Review collected in partnership with Embassy Suites Hotels

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Boston, Massachusetts
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our family did a mini "stay-cation" - just to get away for a little bit. We were excited to go to the hotel and overall had a good stay. The check-in process was not quick. There was only one agent working around 4:00pm - and it caused a delay in checking in. The double-bed deluxe suite is spacious and sleeps... More 

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EmbassySuitesWAGM, General Manager at Embassy Suites Boston / Waltham, responded to this review

Thank you for taking a moment to share your experience. We were thrilled to hear you and your family enjoyed your “stay-cation” at our hotel! We also appreciate your kind comments regarding the service you received. We apologize for the cleanliness issues you encountered in your suite. This is certainly not to our standard. Your comments will be shared with... More 

Edison, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I travel for business and having a suite makes it easier to work after I leave the office. The living room area has a large desk and comfortable chair. I will be back to stay at the hotel again when I am in the area for business.

Review collected in partnership with Embassy Suites Hotels

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San Diego, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Good hotel in a great location who's reputation is tarnished by incompetent maintenance team. You know you're in trouble when it 27 degrees out and the heat's not coming on in your room. You know you're in deep trouble when the maintenance guy comes to your room at midnight and tells you there's a switch in the doorjamb that actuates... More 

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Cresskill, New Jersey
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our family did a college tour around Boston and since we didn't want to stay in the heart of the city, this location was an excellent choice, since it's close to 95. I reserved a room with 2 double beds and we mistakenly got a king suite. We stayed in the king, although the front desk was very responsive and... More 

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Additional Information about Embassy Suites Boston / Waltham

Address: 550 Winter Street, Waltham, MA 02451 (Formerly Doubletree Guest Suites Boston/Waltham)
Phone Number:
Location: United States > Massachusetts > Waltham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Boston / Waltham 3.5*
Number of rooms: 275
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Also Known As:
Embassy Suites Boston / Waltham Hotel Waltham
Doubletree Hotel Boston Waltham
Hotel Style:
#2 Family Hotel in Waltham
#2 Business Hotel in Waltham
#3 Green Hotel in Waltham

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