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Four Points by Sheraton Wakefield Boston Hotel & Conference Center

3.5 of 5
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One Audubon Rd, Wakefield, MA 01880 (Formerly Sheraton Colonial Boston North Hotel & Conference Center)
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Four Points by Sheraton Wakefield Boston Hotel & Conference Center
Best prices for: 1 room 1 guest
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Ranked #1 of 2 Hotels in Wakefield
A recent review
5 of 5 stars reviewed yesterday
Bob S Niagara Falls, Canada
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399 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Niagara Falls, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Went to Boston for a mini vacation, to Hotel was probably the best part of the vacation. Upon checking in we were welcomed by the General Manager, Steve. Jessica had checked up in and noticed we came all the way from Niagara Falls, Canada and gave us such a warm welcome. We went to the resturant for dinner and I... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I have been coming to this hotel as a part of one chain or another for the past 20 years. Every time I come I'm convinced it's the last time I spend the night in the Sheraton Wakefield. Tonight was no different I checked in and went to the room and the cleanliness of the room is absolutely disgusting see... More 

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Steve M, General Manager at Four Points by Sheraton Wakefield Boston Hotel & Conference Center, responded to this review

I am sincerely apologetic that we fell short of your expectations-quite frankly its unacceptable! I have been here for 18 months and we have increased our scores across the board so this is upsetting and we will have multiple follow up conversations, I assure you. Ironically we Share the same first name and first initial of last name. So I... More 

Maidenhead
Top Contributor
54 reviews 54 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Great service at the front desk throughout my stay. The breakfast staff are a blast and very enjoyable. The entrance hall is more up market than the rooms and has plenty of space to relax when waiting for a pick up. The bar is small, but has an excellent range of beverages. Whilst the gym is not on site, it... More 

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Cape Elizabeth, Maine
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been staying, weekly, at the Four Points Sheraton in Wakefield, Ma for the last 18 months. Needles to say, I have gotten to know the hotel staff quite well and I truly appreciate all that they do to make my stays the best ever. It's the little things that make a stay worthwhile and being greeted by name,... More 

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Miami, Florida
1 review
5 of 5 stars Reviewed March 9, 2015

Great Hotel, just 15 miles from downtown Boston. Friendly staff, quiet and clean. The rooms are of decent size, recently renovated, the beds were very comfortable, nice pillows. Would recommend it to anyone visiting Boston or Wakefield.

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New York City, New York
Top Contributor
58 reviews 58 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 19, 2015

The front desk agent was very friendly and made for a very comfortable and warm arrival. Similarly, all of the other employees I encountered were friendly and helpful. The bed was the highlight of the room and was very comfortable. The wallpaper was stained, had visible seams and the bathroom seemed worn. Overall, service and the bed made for an... More 

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Senior Contributor
36 reviews 36 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 2, 2015

Stayed here with my Yorkie and found the hotel A+++! Finally a hotel that caters to the emerging pet owner market. Not only was the Staff amazing, the lobby spacious and welcoming, room comfortable - we couldn't ask for more. We especially loved the location - just a stone throws away from shopping and restaurants. When in Wakefield, choose this... More 

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Conn.
Contributor
16 reviews 16 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 28, 2015

Beautiful lobby, and excellent customer service. Laura at the front desk went above and beyond for us with room requests, dinner reservations, and assisting with transportation into Boston. Great sleep on the most comfortable bed and pillows!! No complaints. Great value. Will be back. Loved the mall behind the hotel with shopping, restaurants, ice skating and fire pit!!

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Steve M, General Manager at Four Points by Sheraton Wakefield Boston Hotel & Conference Center, responded to this review

Hello pclcruiser, Thank you for the wonderful review you have shared of the hotel. We are excited to hear that Laura was able to meet your expectations with all of you requests. The Sheraton Sweet Sleeper bed is truly amazing to lay on and glad you enjoyed it through your stay. The Market Street shopping area has been quite convenient... More 

New Milford, New Jersey
1 review
5 of 5 stars Reviewed January 28, 2015

We stayed in the hotel for 2 nights in the middle of January 2015. The staff was incredibly attentive prior to our arrival, even in securing us a great upgrade for an incredible value. Upon arrival they were helpful, and responsive to every issue along the way. The club lounge was a very nice addition, having water, juice, and seltzer... More 

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Steve M, General Manager at Four Points by Sheraton Wakefield Boston Hotel & Conference Center, responded to this review

Dear Drew123452015, Thank you for taking the time to share your recent experience at our hotel. We are so pleased you enjoyed your stay, and we look forward to welcoming you back again when your travels bring you to the area. Warm regards, More 

Ponte Vedra Beach, Fl
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 28, 2015 via mobile

Went out to get my car out of the snow following the blizzard. Impossible! Fortunately Steven came right by and told me to wait for a minute, which I did. He went and got Franklin who worked for at least 15 minutes shoveling. Got most of the snow removed but then had to get in the snow bank and push.... More 

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Steve M, General Manager at Four Points by Sheraton Wakefield Boston Hotel & Conference Center, responded to this review

Hello rrsullivan1, Thanks for your feedback and review regarding your recent stay with us. It was a pleasure to have you as our guest and even more to assist you during the inclement weather we had. We will share your response with the staff especially Steven and Franklin as we value and strive for excellent guest satisfaction. I’m sure the... More 

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