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Four Points by Sheraton Wakefield Boston Hotel & Conference Center

Certificate of Excellence
3.5 of 5
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One Audubon Rd, Wakefield, MA 01880 (Formerly Sheraton Colonial Boston North Hotel & Conference Center)
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1 room 1 adult
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Four Points by Sheraton Wakefield Boston Hotel & Conference Center
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506 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 1 week ago

After a rough flight into the area for an early afternoon business meeting, I was first greeted by Amy at the front desk who expertly and efficiently worked to get me situated in a room. She could not have been more friendly and professional. After checking in, my colleague and I headed over to the bar/restaurant to try and get... More 

Helpful?
Thank PHILLIP M
Berkshires MA
Level Contributor
130 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I checked in on a friday night - originally booked a king room but decided it was too small so went to get an upgrade at front desk. Manager on duty was so pleasant and she processed the change quickly and politely - making eye contact and smiling during the process. The suite was not a 2 room suite but... More 

Helpful?
Thank CEG310
Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stay here 8-10 times per year. Room is always clean and comfortable. Staff is always pleasant and helpful. Offer a free shuttle service to shopping and dining right up the hill from the hotel. Also offer free health club access/ Would recommend to all without reservation.

Helpful?
Thank TimReillyNC
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in town from Seattle for a very sad funeral. We took many meals at the hotel restaurant. The Hostess Alyssa was so warm, friendly and helpful. She was genuinely concerned with our well being, and happy to see us each day. Our waitress Gerri was similarly lovely, welcoming and happy to serve us. They represented Boston, the East... More 

Helpful?
Thank cbkfunmom
Megan L, Starwood Hotels at Four Points by Sheraton Wakefield Boston Hotel & Conference Center, responded to this review

Dear cbkfunmom, It's our team's top priority to deliver excellent service to our guests, so we are pleased to hear you encountered just that during your stay. We greatly appreciate you taking the time to acknowledge the work of our team, and we will be sure to share your kind comments with Alyssa and Gerri. Thank you for sharing your... More 

2 reviews
5 of 5 stars Reviewed 5 weeks ago

My Wife and I had a pleasant nights stay at the Four Points Sheraton in Wakefield Mass. The atmosphere was inviting and the proximity to entertainment, food, etc. is fantastic. Short stay or long Check it out.

Helpful?
Thank James N
Purcellville, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 25, 2015

We travel from VA to MA every year and stay at the Fourpoints In Wakefield,MA. The hotel staff are so professional, kind and always go the extra mile to ensure our needs are met. We stay an average of #10 -12 days and the service is consistent. The food is delicious.....we would NEVER consider staying anywhere else! We highly recommend... More 

Helpful?
Thank Karin S
Megan L, Starwood Hotels at Four Points by Sheraton Wakefield Boston Hotel & Conference Center, responded to this review

Dear Karin S, Our team strives to deliver excellent service to our guests, so we are pleased to hear you encounter just that stay after stay. Thank you for taking the time to share your experience with us, and we look forward to hosting you again next year. All the best More 

Miami, Florida
1 review
5 of 5 stars Reviewed December 9, 2015

While the property isn't the newest, The hotel staff provides top quality customer service. From check-ins, to the restaurant staff, to housekeeping, the staff consistently maintains their focus on delighting the guest and accommodating requests. As a frequent business traveler, I stay at the hotel every week and often keep odd hours and often make requests of the staff. They... More 

Helpful?
Thank NRufin
Ottawa, Ontario
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed December 6, 2015

I stayed a the Wakefield, Mass. Four Points Sheraton, Nov 21 & 22 2015. Easy access off the interstate, large parking lot, bright sunny lobby, cheerful staff at the front desk. The room was clean, modern and had all the expected amenities, desk, Wi-Fi access, TV, coffee maker, iron etc. Excellent business centre with free access Lenovo flat screen computers.... More 

Helpful?
Thank travelfreak
Level Contributor
2 reviews
5 of 5 stars Reviewed December 3, 2015

My 2 1/2 year old son and I recently stayed at The Four Points for 3 nights for a funeral. We were running very late the morning of the funeral, and Alyssa, the hostess at the restaurant, was so very kind to help us pack a quick breakfast complete with juices and coffee so we could speed out the door.... More 

Helpful?
Thank Tania R
Woodbridge, New Jersey
1 review
4 of 5 stars Reviewed December 2, 2015

The room was ok.Maybe new curtains & furniture could help appearance in the suite. The bathroom was way to small. The room was big so they should have used some of the space to enlarge the bathroom. We couldn't even bathe the baby because there wasn't anyplace to kneel without hitting the toilet.

Helpful?
Thank Grammy-1515
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