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TownePlace Suites Boston Tewksbury/Andover

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20 International Place, @ North St, Tewksbury, MA 01876
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TownePlace Suites Boston Tewksbury/Andover
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TownePlace Suites Boston Tewksbury/Andover
TownePlace Suites Boston Tewksbury/Andover
TownePlace Suites Boston Tewksbury/Andover
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61 reviews from our community

Traveler rating
    5
    16
    26
    9
    5
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23
13
2
15
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Marriott standard bed and reasonable accommodation - one of the few long term stay hotels in the area where there is an oven, which can be a plus for those looking for it. The rooms are nothing spectacular, earth tones everywhere, but have adequate space and furniture. Internet is adequate, if not spectacular (you have to pay $5/day extra for... More 

Was this review helpful? Yes
Jennifer S, Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Thank you for your comments from your recent stay with us. We will be going through renovations in a few months and Marriott has updated the brand that will have "sunset" colors. When you do come to visit just let us know that you need to grab something from the breakfast room earlier than scheduled time and we can accomodate... More 

Pune, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed November 6, 2014

This place is very much like your home & so is the staff. The place is peaceful & just 30 miles from Boston. I usually stay here for 2-3 months in a year & find it very comfortable each time. Many good restaurants are just few miles away.

Was this review helpful? Yes
Victoria A, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Ankayya, Thank you for choosing TownPlace suites during your stay in Tewksbuey, we appreciate your comments. We look forward to your next visit after our renovations in the spring. Victoria Ashworth More 

Staten Island, New York
Top Contributor
152 reviews 152 reviews
60 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 31, 2014

When I travel for business price is always a factor. I was having a difficult time finding a place to stay on short notice, but this facility was about half an hour from each of the locations I needed to visit. Upon arrival Melody was on the phone assisting another customer. She was visibly exasperated and rolling her eyes while... More 

Was this review helpful? Yes
Victoria A, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Good Afternoon, I would like to take the time to thank you for staying at the TownePlace Suites-Tewksbury, I appreciate your comments. Please be assured I will address the issue with our Front Desk Staff to ensure everyone is being given a Warm Welcome upon arrival. We do have plans to renovate in the Spring so hopefully you will give... More 

Haifa, Israel
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 27, 2014

This hotel is by far the best hotel in my long US family trip. We got 2 room suite, which is actually 2 bedrooms and 1 living room, with fully equipped kitchen, including a dishwasher and full-size fridge. The room was very clean. Wifi worked very well.

Was this review helpful? Yes
Victoria A, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Good Afternoon, Thank you for choosing TownPlace Suites during your stay in Tewksbury. I appreciate your comments. I am happy to hear the finctionality of the room was convenient for you and your family. We will be renovatin in the Sring and hope you choose to stay with us afain next ear! Thank you, Victoria Ashworth General Manager More 

Top Contributor
123 reviews 123 reviews
25 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed October 19, 2014

Spent the night here on our way traveling from Maine to Pennsylvania. Convenient to I-495. Clean, comfortable, rooms. Friendly staff. Breakfast was adequate to start the day, continental plus, but nothing special.

Was this review helpful? Yes
Victoria A, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Good Afternoon, Thank you for choosing TownPlace Suites during your stay in Tewksbury. I appreciate your comments. I am happy to hear the location to 495 worked for you. We are plannig a renovation in the Spring and hope you choose us again if your travel brings you to this area! Thank you, Victoria Ashworth General Manager More 

California
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 1, 2014 via mobile

I spent 3 nights at the hotel recently. The hotel is easy to get to from the highway and a short 40 minutes from Logan Airport. Check-in was fast and efficient. The front desk agent was friendly. Upon entering the other facility where my room was located, the hallway and staircase area has a background aroma, not overwhelming, but definitely... More 

Was this review helpful? Yes
Victoria A, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Good Afternoon, Thank you for choosing TownPlace Suites during your stay in Tewksbury. I appreciate your comments. I am happy to hear the finctionality of the room and the location to the highway worked for you. We hope you choose us again if your travel brings you to this area! Thank you, Victoria Ashworth General Manager More 

Rahway, New Jersey
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 9, 2014

Stayed here for 6 months due to work and have nothing major to say but I would stay again. Nice people, not a bad area and clean. But the cleanliness comes with a price. Shared a 2 room suite and we both were saving quarters for the laundry. Started noticing that the amount of money I thought I had was... More 

Was this review helpful? Yes 1
Victoria A, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Good Afternoon, Thank you for choosing TownPlace Suites during your extended stay in Tewksbury. I appreciate your comments. Your comments are concerning and hope that you will contact me directly to discuss. We hope you choose us again if your travel brings you to this area! Thank you, Victoria Ashworth General Manager More 

Sarasota, fl
Top Contributor
93 reviews 93 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed September 2, 2014

Although the management was very cordial and helpful, this property is in dire need of a rehab. It's simply tired and old. From carpets to finishes it's worn, as any property tends to become. A report to Marriott was not answered.

Was this review helpful? Yes
Steve R, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Philip P, Thank you for taking the time to share your experience for your recent stay at the Tewksbury TownePlace Suites. I am sorry your stay was met with less than desirable accommodations but I can assure you as the new general manager that we are addressing your concerns so other guests do not have the same experience. I... More 

Travelers are raving about these Tewksbury hotels

Raleigh, North Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 29, 2014

I often choose Marriott over other brands because I am assured of a good experience, whether it's one of their higher end brands or more economical brands. I have never seen such a dirty hotel room. We opened the freezer to put some ice cream away just after we entered the room only to discover that neither the freezer or... More 

Was this review helpful? Yes
Steve R, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Teresa622, Thank you for taking the time and sharing your experience about your recent stay. As the new general manager I am appalled at what you experienced and am making changes here to correct the deficiencies that you encountered. What you shared is not Marriott standards nor mine and I am focused and bringing this particular suite back to... More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 24, 2014

We stayed here one night on our way from New York to Maine. This was our first time staying at a TownePlace Suites hotel and it was a pleasant surprise. We liked the fact that there was full-sized fridge and mini-kitchen since we had our kids with us and a cooler full of food in our car that we were... More 

Was this review helpful? Yes
Victoria A, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Tammy B, Thank you for staying at the TownPlace Suites in Tewksbury, we appreciate your comments. We will be renovating in the sring and hope you choose to stay with us when your travels bring you back to the Tewksbury area. Sincerely, Victoria Ashworth More 

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