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TownePlace Suites Boston Tewksbury/Andover

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20 International Place, @ North St, Tewksbury, MA 01876
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1 room 1 guest
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TownePlace Suites Boston Tewksbury\/Andover
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76 Reviews from our TripAdvisor Community

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Traveler rating
    7
    17
    32
    13
    7
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33
15
2
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Bengaluru (Bangalore), India
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here in May 2015. Had requested an early check-in, didn't get it even though we were just about an hour early. Got a room that had a leaking roof. Got shifted to another room that was OK. Came to know the following morning that the installed hair dryer was out of order as was the bathroom exhaust. The... More 

Was this review helpful? Yes
Jennifer S, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Hello, Thank you for your comments and I was happy to credit your points do to your experience with us. We have been very busy and I am sorry, when we are sold out the night before it is hard to honor a requests for an early check in. We continue to work hard to maintain the guest rooms and... More 

Boonsboro, Maryland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hard to a 2 bedroom suite, but we found this one in Tewksbury, MA. It was a fine nights stay. The sofa and chair in the living room were somewhat worn and dirty. Walking distance to Cracker Barrel restaurant.

Was this review helpful? Yes
Jennifer S, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Hello! Thank you for your comments. Our Two Room Suites at TownePlace Suites are very popular with families staying with us. Once we complete our hotel renovation the end of this year, we will have all new furniture. Yes, Cracker Barrel Restaurant and Long Horn are very close to the hotel and good food! Glad you enjoyed it. More 

Grapevine, Texas
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Good evening experience. Convenient location and very helpful staff. Extremely clean room, and very comfortable bed as always. Low key property with every thing you need for a good stay. Would encourage you to make this your home on next Boston stop over!

Was this review helpful? Yes 1
Jennifer S, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Thank you for your comments about our hotel, TownePlace Suites. I am really happy that you had a nice experience with us. We continue to strive for a great guest experience with adding additional hot items to our breakfast and by end of year complete room renovation. More 

Level Contributor
4 reviews
1 of 5 stars Reviewed 3 weeks ago

Worst hotel i have ever stayed in. Elevator smelt bad with carpets stained. "2" room upgrade had stained sofa bed and claw scratched chair. Will sleep in my clothes tonight as i doubt the cleaniness of the sheets. Can't believe this hotel is in the registry for a platinum guest. Awful. Awful. Awful.

Was this review helpful? Yes
Jennifer S, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Hi BillP, I am truly sorry for your experience at the hotel. The rooms are worn and we are scheduled for a complete renovation in November, 2015. We strive to have our guests have an excellent experience and we have fallen short of that. We value all our Marriot Rewards Members and hope you have an opportunity to visit with... More 

Travelers are raving about these Tewksbury hotels

Level Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Hotel is well wore, but is in a quite area that is surprisingly close to the Interstate. The staff was very friendly and helpful. The hotel is surrounded by lots of trees giving it a comfortable feeling on the outside and in the parking lot. Inside the walls are very thin. Our room was near the stairwell and we... More 

Was this review helpful? Yes
Jennifer S, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Thank you for your comments on the hotel. We have a nice New England feel with the trees that turn colors in the Fall. I'm sorry you did not have a nice experience. We have upgraded our breakfast to fried egg sandwiches, sausage, along with making your own waffles, and all new yummy muffins. We will be going through a... More 

Pune, India
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have stayed multiple time at this hotel and this time stayed again for around 3 months. Let's mention the good thing first , they have now have some hot breakfast options which are much much better than the last time I visited in 2013. But overall hotel ambience and the cleanliness level has gone down a lot. Carpets has... More 

Was this review helpful? Yes
Jennifer S, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Thank you for your comments, I am sorry for your experience. I'm glad you like our new breakfast! We are scheduled for a complete renovation in November. More 

Burlington, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 29, 2015

The moment I walked into the front desk area, I could already determine what type of place this will be. The entrance way leading into the front desk area smelled like old carpets. Although the associate behind the counter was friendly, she looked tired and overworked...probably because she was the only one working the entire weekend we were there. I... More 

Was this review helpful? Yes 1
Jennifer S, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Thank you for your comments. We will be going through a renovation in November, 2015. More 

Willingboro, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 28, 2015

Even after reading the poor reviews I still went with this place being optimistic because the price was decent. Do yourself a favor spend the extra money for a nicer place. The hotel is very old, there are stains on the carpets even the elevator floor. The toilet did not function properly. There were stains on the shower curtain. The... More 

Was this review helpful? Yes 1
Jennifer S, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Hello Gail S, Thank you for your comments, I am sorry for your recent stay with us. We will be going through a complete renovation in November 2015. More 

Rye, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 27, 2015

The room was fine, it was a decent kitchen. The housekeeping staff is VERY nice and extremely accommodating! Room was clean. Front desk staff seem less than helpful (Rachel) comes across as less than helpful and overwhelmed by any request... The property advertises a pool and sports court- it has access to neither! We stayed three days- including over a... More 

Was this review helpful? Yes
Jennifer S, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Hello Ryemom2015, Thank for your comments, I do apologize from your recent stay with us. We will be going through a complete renovation in November 2015. I apologize for our pool schedule, our town is required to have a certified life guard and it has been a challenge. Thank you More 

Lake Zurich, Illinois
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 15, 2015

Average everything. The room is decent size. The kitchenette is functional but could use a remodel since everything is pretty dated. Queen bed is comfortable. The temp control for the AC doesn't work properly. Never went off even when it got very cold and the AC is laud. The hotel is kept at freeze level of 65F in the summer.... More 

Was this review helpful? Yes
Jennifer S, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Thank you for staying with us and your comments. We will be going through a complete renovation starting November 1, 2015. More 

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