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Holiday Inn Tewksbury Andover

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4 Highwood Dr., Tewksbury, MA 01876
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1 room 1 guest
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Holiday Inn Tewksbury Andover
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222 Reviews from our TripAdvisor Community

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Traveler rating
    56
    82
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (222)
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    (52)
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    (72)
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    (34)
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Morristown, New Jersey
1 review
2 of 5 stars Reviewed yesterday NEW

This is a standard hotel, maybe 3 star at best. We had made a reservation through an agency, which booked a king bed for us, and I "politely" inquired if 2 queens were available. I certainly could accept being turned due to unavailability, however, the front desk person shot back "This is what you paid for". It was just in... More 

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Aiken, South Carolina, United States
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is fine for a short stay. It's clean, the staff is fine but it is a bit worn and needs some updating. My biggest problem is the very dim lighting in the bathroom. 60W bulbs just don't cut it.

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Newport, RI
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice clean place to stay. The rooms were comfortable, clean and a good size. I came for business and the proximity was good. It was appreciated that there was a restaurant on site with good service and no wait.

Was this review helpful? Yes 1
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stopped on the way to our final destination for an overnight stay. The check-in process took awhile, the first room key did not work, the second one did but you had to pull up on the door handle, not down like you would normally open a door so we made another trip to the front desk. The floor we... More 

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Tucson, Arizona
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for about a week on business travel and I found it to be acceptable. The hotel is conveniently located just off I-495 between 30 minutes and an hour from Boston depending on traffic. The room was large and came with a microwave and a small refrigerator. The room wasn't fancy but it was clean and quiet. The... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Tewksbury Andover, responded to this review

Dear TucsonTravelGnome, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel itself is well kept and looks lovely. However given that prices reflect amenities this location is not keeping up. Room service and dining end before and by 10 respectively leaving no options but take out which most places in town also close at 10. Other places I've stayed offer fruit in the lobby after restaurant hours. At least... More 

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IHGCare, Guest Relations Manager at Holiday Inn Tewksbury Andover, responded to this review

Dear Karen G, Thank you for taking the time to share your recent experience with us. It is truly disheartening that some aspects of our hotel fell below your expectations and I apologize for any inconvenience you may have experienced. We take our guest comments very seriously and always strive to provide an excellent stay. I have faith in our... More 

South Hackensack, New Jersey
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the second time we stayed at this Holiday Inn. (The last time was last year). The only hiccup we had was that when we arrived shortly after 3 the room was not ready. We had to wait 45 minutes to get into the room. It was interesting to note that the Hotel had put up a sign advising... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Made reservation 2 months in advance so I could be guaranteed a bottom floor room, explained I had 2 dogs, a German Shepard, and a small dog, made reservation on800#. Was told no problem. Arrived and person on front told me all rooms on lower floor were suites and dogs not allowed in them and there were none available. I... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Tewksbury Andover, responded to this review

Dear Barbara B, Thank you so much for taking the time to complete this review. We apologize if your experience was not as pleasant as you would have liked it to be due to the cleanliness level of the hotel exterior. Rest assured, we shared your feedback with the teams concerned for review, as we endeavor to continuously improve our... More 

Villarrobledo, Spain
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Has been a terrible experience... The main problem was that the wifi was not working, but what really pissed me off was the unpleasant person who was at reception during the weekend (his name starts with D) and who not even contact with the technical service and he even said that the problem was on ALL my devices (2 laptops,... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Tewksbury Andover, responded to this review

Dear Victor E, Thank you for writing a review about your stay with us. We are pleased to know that you found our rooms to be spacious. However, we would like to apologize for the less than satisfactory level of service you received from our front desk staff and for not meeting you expectations regarding our internet connection. Reviews like... More 

Travelers are raving about these Tewksbury hotels

Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 21, 2015

Overall this is a nice quiet hotel with a good location close to the interstate. The room was quiet, clean, and included a microwave and fridge. My only issue with this hotel was the man at the check-in desk who was without a doubt the rudest employee I have ever encountered at a hotel and should not be working a... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Tewksbury Andover, responded to this review

Dear jaxdan3, Thank you for staying with us and providing us with your valuable feedback. We are pleased you liked our room cleanliness, room amenities and regarded our location close to the interstate to be good. However, it is regrettable that the rudeness of our staff at front desk was a let down. Please accept our sincerest apologies for any... More 

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