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Holiday Inn Express Hotel & Suites

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1400 GAR Hwy Route 6, Swansea, MA 02777
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Holiday Inn Express Hotel & Suites
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139 Reviews from our TripAdvisor Community

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Traveler rating
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    46
    38
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sherbrooke, Canada
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for three nights in July. This was our second time staying at the hotel, last year we had a good experience so we returned. This stay was not as enjoyable. The biggest problem was how thin the walls and CEILING are...there is definitely something not right with the way the floors were installed because the noise was so... More 

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North Conway, New Hampshire
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night in July for my daughter's softball tournament. The hotel was close to the fields which is why I initially chose it. Rooms were nice and clean and the beds were very comfortable. There are restaurants in the surrounding area as well as plenty of stores. Perfect hotel for our needs.

Was this review helpful? Yes
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for writing feedback about your stay. We hope to see you as a returning guest when traveling into the area. Thank you again for choosing our hotel to stay with during your softball tournaments. Sincerely, Nicole Banks Guest Service Manager More 

Portsmouth, New Hampshire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This Holiday Inn Express is very nice. New carpets, pretty chandeliers & costum painted ceilings. Rooms are nice enough. No microwaves though. Just a small fridge. Small pool area with little ventilation but kids didn't care. The lobby is nice & very roomy for groups. Very close to the softball fields. Small hot tub as well. We were here for... More 

Was this review helpful? Yes
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for the five stars. I am glad to hear they had a blast. We hope to see you and your team again next time. Thank you again for choosing our hotel to stay with during your tournaments. Sincerely, Nicole Banks Guest Service Manager More 

Milford, New York
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in a king suite room. It had a king bed, a sleeper sofa, 2 tv's, a kitchenette and a bathroom with a very nice changeable shower head. The linens and pillows on the bed were very nice. Everything was clean, clean. Check-in was easy and friendly. Breakfast was well stocked and the dining area was kept very clean.... More 

Was this review helpful? Yes 1
Gales Ferry, CT
Level Contributor
226 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed June 22, 2015

We stayed for two nights on an extended weekend to visit attractions in the Fall River/New Bedford area. This HIE is very close to I95, which makes it quick and easy to get to those locations. This is not your usual HIE as the architecture features a 3 story entry with a crystal chandelier, a vaulted ceiling with paintings, a... More 

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HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to write us feedback about your stay here at the Holiday Inn Express in Swansea, MA. I am pleased to hear you were able to experience a free upgrade. We hope to see you as a returning guest. Sincerely, Nicole Banks Guest Service Manager More 

Collinsville, IL
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 22, 2015

My family and I enjoyed our stay here. The staff was very nice. The hotel is decorated very nicely and has very pretty grounds. It was a convenient place for us to stay close to beaches. We would definitely stay here again.

Was this review helpful? Yes
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for staying at the Holiday Inn Express in Swansea. I am pleased to hear you and your family enjoyed your stay. We hope to see you and your family in the near future. Sincerely, Nicole Banks Guest Service Manager More 

Manchester, New Hampshire
Level Contributor
79 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed June 8, 2015

I stayed for one night because I needed to be across the border in Bristol, RI for a conference. I am a Platinum IHG member and usually know what I am getting with the HIE chain - reasonably priced, comfortable rooms, with no frills. This was sub-par. There was no internet that night due to an outage in the area... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Majorgal, Thank you for being an IHG Rewards Club Platinum Elite member and for taking the time to review our property. I am pleased to hear that you liked the nice and helpful front office staff. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but... More 

Travelers are raving about these Swansea hotels

Los Angeles, California
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed June 6, 2015

Holiday Inn Express is just about my favorite chain--but this one is awful...I made a reservation--in order to save the reservation they required me to give my credit card number, which i did--I arrived at the hotel after midnight, and a long drive, and they said that even if i put down a $500.00 cash deposit, and paid for my... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Maxwell P, Thank you for providing feedback on your experience during your stay. I am so sorry to see you had some issues with your reservation and the policy of the hotel. I have sent you a private message in order to obtain more information about your stay. We hope to hear from you soon and be of further... More 

Cape Coral, Florida
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 4, 2015

This could be a good rest stop, but the folks at Holiday need to make some changes. The beds were uncomfortable - no other way to say it. Thank God for the hot tub and pool. We used them every day to take away the stiffness caused by the mattress on the bed. Our room was much smaller than others... More 

Was this review helpful? Yes 1
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for writing us feedback about your stay here at the Holiday Inn Express in Swansea, Ma. I sincerely apologize for the inconveniences you had encountered. We take feedback from guests seriously so we can improve to make everyone have an outstanding stay. Sincerely, Nicole Banks Guest Service Manager More 

Gloucester, Virginia
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 30, 2015

Good value for the money traveled with a group purchased 3 rooms no complaints staff friendly breakfast not bad pretty typical, staff very friendly and we're able to answer any questions I had would definitely recomend

Was this review helpful? Yes
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to write us feedback about your stay. I am pleased to hear everything was excellent. We hope to see you as a returning guest in the near future. Sincerely, Nicole Banks Guest Service Manager More 

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Prices are for 1 room, 2 adults
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