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Holiday Inn Express Hotel & Suites

2.5 of 5
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1400 GAR Hwy Route 6, Swansea, MA 02777
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Holiday Inn Express Hotel & Suites
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Ranked #1 of 2 Hotels in Swansea
A recent review
4 of 5 stars reviewed 1 week ago
Cheryl M Island Heights, New Jersey, United States
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126 reviews from our community

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    35
    13
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Island Heights, New Jersey, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn Express in Swansea last week and was very impressed by the hotel. The room was very clean and the breakfast was delicious with lots of options. I do have to agree with some others that the walls/ceiling are thin and we did hear the guests above us walking around their room. We didn't let... More 

Was this review helpful? Yes
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to write us feedback about your stay. I am pleased to hear everything went well. If you and your family travel into the Swansea area again, we hope to see you. Sincerely, Nicole Banks Guest Service Manager 508-672-6857 More 

Massachusetts
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's a typical HIE with all the amenities you'd expect. Pool and Exercise Facility. Everything was clean and the staff was friendly. Nice breakfast buffett in the morning. The only downside is there is not a lot of restaurants in the nearby area. (I did find a Ruby Tuesday at the mall nearby which was pretty good). The best thing... More 

Was this review helpful? Yes
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear John, Thank you for staying at the Holiday Inn Express in Swansea, MA. I am pleased to hear your stay went well. We hope to see you as a returning guest when you visit the area. Sincerely, Nicole Banks Guest Service Manager 508-672-6857 More 

New Jersey
Top Contributor
51 reviews 51 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 15, 2015

had a funeral to attend in R.I. yet this was the closest hotel. Late night arrival but the staff was welcoming and efficient. Room was nice, clean and beds were comfortable. Hotel could use an updating with fresh flooring, painting and bath remodels but it was clean. Breakfast buffet was included and had a nice variety to choose from -... More 

Was this review helpful? Yes
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to write us feedback about your stay here at the Holiday Inn Express in Swansea, Ma. I am pleased to hear you enjoyed the breakfast and the night staff was welcoming. Sorry for your families loss. Sincerely, Nicole Banks Guest Service Manager 508-672-6857 More 

Boston, MA
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 14, 2015

Building is about 7 years old and due a remodel next year but you can't tell at all. The property is very well kept. The staff is very friendly and helpful. Housekeeping is very good and the property and rooms are kept very neat and tidy. Stayed for 6 nights and will be here on and off for the next... More 

Was this review helpful? Yes
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear David, I just want to thank you for taking the time to write us feedback about your stay here at the Holiday Inn Express in Swansea. We are pleased to hear you will be a returning guest for the next couple of months. Sincerely, Nicole Banks Guest Service Manager hiexswanseafom@rkhospitality.net More 

Grand Rapids, Michigan
Top Contributor
110 reviews 110 reviews
16 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed February 8, 2015

We stayed for 2 nights during the week. It is okay. I am a Holiday Inn gold member so I stay at them all the time and this one is basic. The staff is super friendly, although this is the first one where upon my arrival I was not offered a gift or points or acknowledgment for that matter. The... More 

Was this review helpful? Yes
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to write us feedback about your stay. Guest satisfaction is our number one goal here at the Holiday Inn Express in Swansea. I do apologize for the inconveniences during your stay. If you are in the Swansea area again I hope you give us a second chance at making your stay more enjoyable. Sincerely,... More 

Rhode Island
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 3, 2015

Went away for a mini weekend to the Holiday Inn Express & Suites in Swansea, MA. I give this hotel 5 Stars! Very clean atmosphere. Very clean and quite large room. Excellent breakfast (better than the usual express breakfasts in other Holiday Inn Express hotels. Extreamly friendly and helpful front desk staff. Overall, it was a 5 Star experience. We... More 

Was this review helpful? Yes
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time ti write us feedback about your stay. I am glad to hear you mini get-away was a 5 star experience here at the Holiday Inn Express in Swansea. We look forward to your return in the near future. Sincerely, Nicole Banks Guest Service Manager hiexswanseafom@rkhospitality.net More 

Southwick
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2015

This was by far one of the nicest hotels we have stayed at-came down to buy our friend Marv's truck and stayed over at this hotel-clean-modern-excellent service all the way-from Jacqueline T the front desk and Amanda having the patience to dealing with my husband and Marv during the overnight. A great time was had by all! Thank you HIE!!

Was this review helpful? Yes 1
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Michelle, Thank you for taking the time to write us feedback about your stay. I am glad you enjoyed yourselves. Good luck with the truck you bought, hope all goes well. We hope to see you in the near future. Sincerely, Nicole Banks Guest Service Manager 508-672-6857 More 

ratingen
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 10, 2015

We hardly find the hotel for some reason. Nice and quiet located outside of Providence. We were there for a family visit, the rooms are spaciuos and quite modern. As we stayed there for 5 nights we got an upgrade already on arrival. Large Juniorsuite. We did not have breakfast although it was included in the price, as it was... More 

Was this review helpful? Yes
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to write us feedback about your stay here in Swansea. I am happy to hear you were pleased with your room upgrade upon arrival. We look forward to your return to the area. Sincerely, Nicole Banks Guest service Manager 508-672-6857 More 

Bucks
Top Contributor
100 reviews 100 reviews
81 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 5, 2015

We stayed for one night, easy to find, loads of parking, staff friendly and helpful. Room was large and comfortable, everything worked as it should, small work out room fairly well equipped. Standard express breakfast, up to the usual standard. Not much in the area, but for us this was not a major factor. Would stay again.

Was this review helpful? Yes
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for staying at the Holiday Inn Express in Swansea. We appreciate the nice comments and the four star rating. We hope to see you in the future if you are ever in the area again. Sincerely, Nicole Banks Guest Service Manager 508-672-6857 More 

Toronto, Ontario, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 30, 2014

We stayed at Holiday Inn Express for Christmas week when we we're in the area visiting family, and I was so pleased with my choice from the moment we checked in and we're greeted with a professional, yet, very friendly manner by Jacqueline. We booked a Hotel room and we were surprised with a upgrade for a suite, that it... More 

Was this review helpful? Yes
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Mia Santos, Thank you for choosing our hotel for your lodging needs. Here at the Holiday Inn Express in Swansea our number one goal is guest satisfaction. I am pleased to hear your stay with us was One of the best hotels you have ever stayed at. We are happy to hear you will be a returning guest to... More 

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