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Quality Inn

2.0 of 5
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478 Main Street, Sturbridge, MA 01566 (Formerly Holiday Inn)
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Choice Privileges Points
Quality Inn
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Ranked #11 of 12 Hotels in Sturbridge
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62 reviews from our community

Traveler rating
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    10
    13
    18
    18
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15
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5
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • German first
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English first
  • All months
    (62)
  • Mar-May only
    (14)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (3)
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

OK so if you care about where you stay, like I do , you may want to read this ... So I checked in for two nights at this "quality inn" hotel that I never had or experienced a problem at this hotel or any other hotel . at 9am. my husband had just come out the shower.. While drying... More 

Was this review helpful? Yes 2
Kent
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 17, 2015 via mobile

Everything disappointing except for the super jolly guy at check in. Bathroom was falling apart, mold on the shower curtain, bed was too close to the floor and not enough pillows or blankets. Breakfast was also a huge disappointment. Pictures showed waffle iron, but only had warm milk for cereal and non refrigerated cream cheese for bagels. Had also booked... More 

Was this review helpful? Yes 2
Middletown, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 19, 2014

I guess you get what you pay for!! Normally we stay down the road at another hotel, but unfortunately they were full! So we decided to stay her seeing not much else was available. Well when I first walked into the room noticed how dated it was!! wall paper peeling, dresser's falling apart , bathroom shower floor in need of... More 

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Fiskdale
1 review
2 of 5 stars Reviewed October 19, 2014

The elevator was musty and smelled. When I asked about the fitness room I was told both the treadmill and the exercise bike were broken. The most unsettling event was on two occasions my first morning someone from housekeeping came into my room to clean without knocking at 7am and 7:15 am while I was still in bed! I will... More 

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Harvey York Co
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 13, 2014

Check in was fine, we got a king room on the third floor for $69. Room had a flat-screen tv, and was quiet except for a constant fan noise in the bathroom....we just kept the door shut. Bed was comfy. Free wi-fi worked so-so, continental breakfast didn't feature much. Close to several restaurants.

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South Yarmouth, Massachusetts, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 29, 2014

Friendly staff and adequate lodging. Hotel has definitely been allowed to wear down. Several years ago it was quite nice. I would stay again and the price is right for an overnight. No fridge or microwave in the room.

Was this review helpful? Yes 1
Bridgewater, Canada
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 31, 2014

Arrived late and received a room key for a room that was already occupied, luckily the hotel staff realized as we were getting on the elevator and called us back. The hotel was clean, and the staff was friendly. The room was well used and showed signs of wear. The furniture was getting on in years but the bed was... More 

Was this review helpful? Yes 1
Hartly, Delaware
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 9, 2014

We are Choice Privilege members and this place was a major disappointment. They originally reserved a room with a hot tub. However, the bathroom ceiling tiles were coming apart and the shower stall had black mold on the caulk. It was also very dirty and stained. The carpet was dirty. The wallpaper was peeling. We asked to be moved to... More 

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Medford, New Jersey
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 19, 2014

Because we are Choice Privilege members, we try to stay at their properties in order to accumulate points for future stays. The one in Sturbridge was an unpleasant surprise. 1. The windows were dirty in the lobby and in the rooms as well. The curtains were dusty. Peeling wallpaper. Nice flat screen TV's at least! 2. We didn't accept the... More 

Was this review helpful? Yes 1
Colebrook, New Hampshire
Top Contributor
414 reviews 414 reviews
196 hotel reviews
253 helpful votes 253 helpful votes
2 of 5 stars Reviewed March 5, 2014 via mobile

Pretty old motel look a like hotel... The kind blonde at front desk warm up the room before we arrived... Happy to escape the snow storm in a warm room :-) Hotel need renovation and make over... Ok for 1 night when necessary... Flat screen tv, fridge, microwave, ok bed, ok bathroom...

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