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Quality Inn

2.0 of 5
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478 Main Street, Sturbridge, MA 01566 (Formerly Holiday Inn)
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Quality Inn
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Ranked #11 of 12 Hotels in Sturbridge
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66 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (14)
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    (25)
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USAFret
Level Contributor
140 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This place needs some work. The check in was fine and the desk clerk was very helpful. The room itself was adequate for a nights stay and we found it clean. The exercise room lights did not work, I could hear s short somewhere when I flipped the switch. It was still light so that was not a big problem.... More 

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2 reviews
2 of 5 stars Reviewed 4 weeks ago

There were stains on the beds and bath mat (looked like blood on the bath mat!). We went to use the coffee maker and found a used coffee packet in it, not sure when it was from. It was also inconvenient when they deactivated our keys at 9:00am - checkout is at 11:00am. It was extremely overpriced for how low... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago

Since other hotels were full, we took a chance and stayed here. Very nice and friendly staff at check in. Unfortunately bathroom was dirty, carpet was dirty, found used tissues on the floor, spider webs in the corners, window didn't lock (on first floor), and at 6 am someone tried to get into the room and woke us doing so.... More 

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usa, europe
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Sure, maybe not be the most fantastic hotel in the world (or even Sturbridge), but employs real people who can make your stay memorable.. In a good way. Besides a kind, charismatic staff: a clean basic room, nice breakfast and very good location. Thanks Bryon & co! We'll be back.

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 28, 2015 via mobile

OK so if you care about where you stay, like I do , you may want to read this ... So I checked in for two nights at this "quality inn" hotel that I never had or experienced a problem at this hotel or any other hotel . at 9am. my husband had just come out the shower.. While drying... More 

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Kent
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 17, 2015 via mobile

Everything disappointing except for the super jolly guy at check in. Bathroom was falling apart, mold on the shower curtain, bed was too close to the floor and not enough pillows or blankets. Breakfast was also a huge disappointment. Pictures showed waffle iron, but only had warm milk for cereal and non refrigerated cream cheese for bagels. Had also booked... More 

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Middletown, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 19, 2014

I guess you get what you pay for!! Normally we stay down the road at another hotel, but unfortunately they were full! So we decided to stay her seeing not much else was available. Well when I first walked into the room noticed how dated it was!! wall paper peeling, dresser's falling apart , bathroom shower floor in need of... More 

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Fiskdale
1 review
2 of 5 stars Reviewed October 19, 2014

The elevator was musty and smelled. When I asked about the fitness room I was told both the treadmill and the exercise bike were broken. The most unsettling event was on two occasions my first morning someone from housekeeping came into my room to clean without knocking at 7am and 7:15 am while I was still in bed! I will... More 

Review collected in partnership with Easytobook.com

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Harvey York Co
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed October 13, 2014

Check in was fine, we got a king room on the third floor for $69. Room had a flat-screen tv, and was quiet except for a constant fan noise in the bathroom....we just kept the door shut. Bed was comfy. Free wi-fi worked so-so, continental breakfast didn't feature much. Close to several restaurants.

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South Yarmouth, Massachusetts, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 29, 2014

Friendly staff and adequate lodging. Hotel has definitely been allowed to wear down. Several years ago it was quite nice. I would stay again and the price is right for an overnight. No fridge or microwave in the room.

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