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Comfort Inn and Suites Colonial

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215 Charlton Road, US 20, Sturbridge, MA 01566
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Comfort Inn and Suites Colonial
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Comfort Inn and Suites Colonial
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297 reviews from our community

Traveler rating
    187
    89
    15
    2
    4
See reviews for
120
87
10
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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  • All months
    (297)
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    (48)
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Cheshire
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed one night after visiting Natick Mall with daughter & friends for a American Girl Doll visit. By the way, I'll never visit in NYC again after the pleasure of this location!!!! We wanted a hotel with with great reviews offering a pool, hot tub, large suite, and breakfast. Nothing was around Natick Mall that suited us , and our... More 

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Shutesbury, Massachusetts
Top Contributor
128 reviews 128 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 5 weeks ago

TripAdvisor limits how often you can review a place to once every 3 months. So I couldn't post a review after our December visit. Just for the record- it was a great visit and the Christmas decorations were really, really beautiful. Moving on... we just visited again on Friday night. They have just renovated their lobby furniture and decor. There... More 

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GM-CISC, General Manager at Comfort Inn and Suites Colonial, responded to this review

My staff and I are so humbled by your amazing review. We all genuinely love what we do and reading such kind words helps it all come full circle. -Tory Pucci, General Manager More 

Nova Scotia
Top Contributor
82 reviews 82 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 8, 2015

This is a super hotel - near to route 20 and 84 and also Sturbridge and the historic area. The staff are super friendly, the hotel is spotless and the breakfast was very nice. We tried the (small) pool, and it was clean and heated perfectly, but the spa/hot tub was even nicer! Some excellent restaurants nearby and shopping just... More 

Was this review helpful? Yes 1
GM-CISC, General Manager at Comfort Inn and Suites Colonial, responded to this review

We're so happy you enjoyed your stay. Please come back soon! -Tory Pucci, General Manager More 

Portland, ME
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 26, 2015

This is a surprisingly good hotel. It's location is very convenient near the Mass Turnpike. The property is recently updated, with a cozy lobby, spacious rooms, and a very nice indoor pool. I actually think the rooms are as good as a four star hotel, but you pay a three star price. There is a breakfast buffet that is included,... More 

Was this review helpful? Yes 1
GM-CISC, General Manager at Comfort Inn and Suites Colonial, responded to this review

Renovating our hotel was so much work, but comments like yours make it so worth it. Thank you! -Tory Pucci, General Manager More 

Southampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 7, 2015

If you are flying in to or out of Boston Logan APT on holiday from the UK this is an excellent and economic stop over within 60 minutes of the airport. Get on the Mass Pike (interstate I 90) at the airport rental cars site and keep going west 60 miles to junction 2. The hotel is about 2 miles... More 

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GM-CISC, General Manager at Comfort Inn and Suites Colonial, responded to this review

We are conveniently located to the Hartford and Providence airports, as well as Boston. Thank you for your kind words and all the great traveler tips in your review. Best regards, Tory Pucci General Manager More 

Charlottetown
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

We have been staying at this motel for the last several years on our way south to Florida. We always felt very fortunate to have found such an amazing dog-friendly motel. The rooms are huge, spotlessly clean and the dog rooms have doors exiting directly outside which is a great convenience. I was extremely dismayed, therefore, to discover that they... More 

Was this review helpful? Yes 1
GM-CISC, General Manager at Comfort Inn and Suites Colonial, responded to this review

We are honored to have been your favorite hotel in the Sturbridge area. It was extremely difficult for us to make the decision to no longer accept pets. I promise you that we did not take this lightly. We had a wonderful group of travelers, such as yourself, looking for pet-friendly accommodations. Unfortunately, in the first weeks after our exterior... More 

Top Contributor
130 reviews 130 reviews
24 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed January 9, 2015

Recently updated, with a stunning indoor pool and beautiful, spacious rooms, this is the only place to book during Brimfield's three-times-a-year antique and flea market fairs. Book early, as they always sell out almost one year in advance of each fair. My first stay here was in September during the fall fair; it was the first time I had been... More 

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GM-CISC, General Manager at Comfort Inn and Suites Colonial, responded to this review

We love what we do and are so proud to show off our most recent renovation. We hope to see you and the rest of our "Brimfielders" in May! Best regards, Tory Pucci General Manager More 

Storrs, CT
Top Contributor
88 reviews 88 reviews
31 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed January 3, 2015

We spent one night at Comfort Inn using a coupon book and got a two queen bed suite with separate living room for $99. Great deal! Our room had a microwave and mini frig and was very comfortable. We felt right at home. The customer service is good. Nice breakfast. Very clean recently remodeled rooms. Fabulous hotel!

Was this review helpful? Yes
GM-CISC, General Manager at Comfort Inn and Suites Colonial, responded to this review

Our coupon is definitely the best deal on our rooms. The rooms we offer at this special rate fill up fast and we don't take advanced reservations with the coupon, so it works best for travelers with flexible schedules. We're glad you got to enjoy the coupon discount and we hope you'll come stay with us again soon. Best regards,... More 

westchester
Top Contributor
99 reviews 99 reviews
39 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed December 24, 2014

We stopped at the Comfort Inn overnight just four days ago, and then again last night on the way back from our Xmas trip. Our suites both times were very nice. They looked to have been recently refurbished. Extremely clean, including the bathroom, and very roomy. I always need extra outlets in hotel/motel rooms because we need to plug in... More 

Was this review helpful? Yes 1
Leominster, Massachusetts
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 21, 2014

My husband and I visited the "Christmas By Candlelight" at Old Sturbridge Village and planned to stay here afterwards. The event at Sturbridge Village was amazing and coming back to relax at the hotel made the weekend complete. The staff are always very friendly and helpful.The suite was immaculate, quiet, and the beds were extremely comfortable. The indoor pool and... More 

Was this review helpful? Yes 1
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