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Comfort Inn and Suites Colonial

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215 Charlton Road, US 20, Sturbridge, MA 01566
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Comfort Inn and Suites Colonial
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Comfort Inn and Suites Colonial
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308 reviews from our community

Traveler rating
    193
    92
    16
    3
    4
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124
91
10
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The room was large, clean and comfortable. The staff was excellent. The pools were well maintained. The breakfast was very good with hot eggs, bacon, other meat, waffles. There was a good selection of juice, cereal, breads and pastries. The breakfast room was large with an outdoor area. What's not to like?

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Canton, Ohio, United States
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Everything from check in to check out was perfect. Staff was friendly and helpful, location is perfect for getting on the turnpike to head to Boston. Cracker Barrel Restaurant is just a short stroll across the parking lot. Room was clean, bed was comfortable and most importantly, even though they were booked solid during our stay...it was quiet. Made for... More 

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Janesville, Wisconsin
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

We needed a clean room for one night and called this hotel around 8:00 at night. Friendly clerk gave us a king sized bed suite for $139.00 and that was with a AAA discount. Room was very clean and large. Very quiet that night and I liked that. Plenty of pillows and bed was comfy. We left bright and early... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have been staying at this inn for over ten years, and it is by far the best place we have ever stayed. Our visits conincide with Brimfield Antiques Show, which occur three weeks per year, so we have stayed at that location for over one solid month per year for over ten years. The owners are on the premises... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 1 week ago via mobile

They advertise a heated pool but it was cold.reported the problem but was told the temperature was where they wanted it. Was not able to turn heat on in the room.we choose this place because we enjoy relaxing in a heated indoor pool after being on the road for hours.

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GM-CISC, General Manager at Comfort Inn and Suites Colonial, responded to this review

We're so disappointed that you didn't have an enjoyable stay with us. Our indoor heated pool temperature is required to be between 80 and 84 degrees by our town's board of health. We have the heater set for 83 degrees. I just tested the temperature with a manual thermometer and it is reading the same. As for the temperature controls... More 

Martha's Vineyard, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a suite which was one bedroom with queen bed and tv and a living rooom with pullout sleep sofa and a gas fireplace with tv above it. Also a table with 4 chairs and mini fridge, coffee pot (would have been helpful to have the glass pot to make coffee). A desk. Plenty of room, everything was clean.... More 

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Pennsylvania
Top Contributor
93 reviews 93 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy to get to off the interstates. Lots of restaurant options nearby. Nice lobby area where we enjoyed take out. Comfortable rooms and good service. Quick check in and check out. Good internet. Breakfast options were a bit disappointing even though service there was very good. We have stayed here before and will stay again.

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Northern Virginia
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We always have loved staying at the Comfort Inn and Suites Colonial, Sturbridge, MA but recently found out that they no longer allow pets. They had the perfect arrangement with separate motel-type rooms away from the main building with easy access for walking pets outside. They relayed that due to extensive damage done by a couple's dogs, they changed their... More 

Was this review helpful? Yes 2
GM-CISC, General Manager at Comfort Inn and Suites Colonial, responded to this review

It was extremely difficult for us to make the decision to no longer accept pets. I promise you that we did not take this lightly. We had a wonderful group of travelers, such as yourself, looking for pet-friendly accommodations. Unfortunately, in the first weeks after our exterior rooms reopened after our renovation, we had several rooms with extensive damages due... More 

Sligo
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one night - Easter Satuirday 2015. Lovely clean hotel. Cracker Barrel right beside it which was very handy for a quick dinner. Also there is a bar in the hotel and while it was very quiet the barman was very welcoming and it was nice and relaxing. Also met a local couple who very kindly bought us... More 

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Sturbridge, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

This trip required me to stay in several hotels throughout Vermont and then back here in MA. I was discouraged and not looking forward to my week long stay at comfort Inn based on my experiences with the other hotels. I walked into a welcoming lobby, friendly staff, and one of the cleanest rooms I've ever stayed in. They say... More 

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