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Hampton Inn Sturbridge

2.5 of 5 328 Main Street, Sturbridge, MA 01566
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Certificate of Excellence 2014
Hampton Inn Sturbridge
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Hampton Inn Sturbridge
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274 reviews from our community

Traveler rating
    97
    106
    41
    13
    17
See reviews for
101
78
12
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Camden, Maine
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Rug and linens are too old. The comforters needed cleaning and since they were white, needed bleach. Cleanliness is average. Staff was very nice and helpful. Breakfast was ok for a free continental breakfast. I wouldn't stay here again for the price

Review collected in partnership with Hampton

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Houston, Texas
Top Contributor
202 reviews 202 reviews
147 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here to visit Old Sturbridge Village, and this hotel has no smoking and no pets rules which we prefer. Our room had no electrical outlet on my side of the bed, so we got our own extension cord from our car and plugged into the outlet on the other side. Internet connection was moderately fast, and they served cookies... More

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Kara B, Front Office Manager at Hampton Inn Sturbridge, responded to this review

Thank you so much for taking the time to review our property! I am sorry to hear that you were less than satisfied with your breakfast. Our raisin bran type cereal is in fact Raisin Bran, the donut-shaped oat cereal is in fact Cheerios, and the oatmeal is Quaker Oats. Hilton is constantly working to improve their breakfasts and we... More

Jackson, New Hampshire
Top Contributor
88 reviews 88 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a Great Stay. Young man at check in (11/8/14) was great, with a smooth check in and recommendations for restaurants. Breakfast was wonderful. Had a sick son and was able to bring some food back to the room while everyone else had a big hearty breakfast was smooth. (Blond women, handled everything smoothly in the dining room) Room... More

Was this review helpful? Yes 1
Scotch plains
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

On a recent road trip with my parents, we opted to pull into this hotel late one evening. The check in process was considerably long, and the rate we were quoted for staying without a prior reservation far exceeded what we typically pay at this hotel chain. We were denied any discounted rates despite having AAA, and my folks being... More

Was this review helpful? Yes 1
Kara B, Front Office Manager at Hampton Inn Sturbridge, responded to this review

We appreciate your honest feedback and apologize for the unfortunate experience you had. As a loyal guest, we certainly want you to have the consistent service you expect and deserve. Please feel free to contact us directly so we can discuss your concerns. Kind regards, More

Cumberland, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel was clean and staff very helpful. Free breakfast was a plus- a bit more than just muffins and coffee. Really loved the fresh coffee/tea offered all day long. Great value.y I would definately return for another visit.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Boston, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

The kid who checked me in had obviously not been well-trained. He was very new. I reserved thru AARP and your web site stated that I had a 3 (of 4?) PM check out. They kept bugging me to check out much earlier, even though I had not been made aware of the terms of the checkout (hotel capacity, etc.)... More

Review collected in partnership with Hampton

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Kara B, Front Office Manager at Hampton Inn Sturbridge, responded to this review

We appreciate your feedback and understand how important clean, comfortable surroundings and friendly service are. We strive to provide this for all guests and we regret that this was not your experience. We can assure you that your concerns have been addressed and we invite you to contact us directly so we may follow up. We look forward to speaking... More

Maine
1 review
5 of 5 stars Reviewed 3 weeks ago

Very helpful, welcoming and friendly staff. Extremely clean quiet room. Very good breakfast bar that varied just enough to keep it interesting during the week I was there. Convenient to my conference in Southbridge. Convenient to very good restaurants. Would stay here again if ever in the area.

Review collected in partnership with Hampton

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Atlanta, GA
Top Contributor
119 reviews 119 reviews
47 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a week in August 2014. The hotel is just your average Hampton Inn – nothing extraordinary. When my colleague and I initially checked in, we were both assigned rooms that did not have a mini fridge or a microwave. We were staying at the hotel for 5 nights, so we asked the front desk... More

Was this review helpful? Yes 1
Maine
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Front desk staff extremely helpful and friendly--even learned my name and its pronunciation. Excellent breakfast buffet w/ a different hot dish each morning of my 4 day stay. Clean spacious room. Way better stay than I expected for a chain hotel. Very quiet even though I had a room only steps from the front lobby. Never heard the thunderstorm that... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

Typical Hampton Inn, very nice hotel, clean and comfortable, particularly comfortable beds, and the staff was exceptionally professional. The breakfast was adequate and well-stocked, it's always nice have a clean breakfast room in which to eat.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
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Additional Information about Hampton Inn Sturbridge

Address: 328 Main Street, Sturbridge, MA 01566
Phone Number:
Location: United States > Massachusetts > Sturbridge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Sturbridge 2.5*
Number of rooms: 84
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Also Known As:
Hampton Inn Sturbridge Hotel Sturbridge
Sturbridge Hampton Inn

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