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Southbridge Hotel And Conference Center

Certificate of Excellence
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14 Mechanic Street, Southbridge, MA 01550
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Southbridge Hotel And Conference Center
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Southbridge Hotel And Conference Center
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118 Reviews from our TripAdvisor Community

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Traveler rating
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42
22
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33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (118)
  • Mar-May only
    (28)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (18)
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Canton, Connecticut
5 of 5 stars Reviewed 3 days ago NEW

this place is awesome.. Very big, tons of like place to sit, in little common areas. This place could be SOOO busy, and you wouldn't know it. Nice little town green Acrost the st. Restaurant was a little pricey, but very good. Very happy by our choice.. Write about our second day tomorrow

Was this review helpful? Yes
Worcester, Massachusetts, United States
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked this hotel for a friend. It was very quiet...not many people to see although the parking lot was full. Check in was quick and efficient. Room was fingerprints all over the closet mirror! Minor detail but one you noticed as soon as you walked in the door! We had drinks at the bar later in the evening. Bartenders... More 

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Mohamed H, Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to share your experience at the Southbridge Hotel and Conference Center. I apologize for the fingerprints you found on the mirror. That is not up to our standards and I have communicated this to the housekeeping team. I appreciate your kind words about our staff, and I hope the next time you have a... More 

Worcester, Massachusetts
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We were hoping for just a local quick get away to catch our breath. We came across this hotel on line, and the price seemed right. Ricardo checked us in quickly and we were off to our room. We did ask to change to another for a bit more quiet as our first room was directly across from laundry services,... More 

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Mohamed H, Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. We are happy to hear that you enjoyed your stay and that you are looking forward to return trips. We look forard to serving you again in the future. Mohamed Hashesh More 

Chicago, IL
Level Contributor
116 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here while attending a field hockey camp with my daughter in CT; the hotel was recommended by the camp. When we pulled up, we were confused as to where the lobby even was as the whole facility just looks like it doesn't belong in the area. This is definitely the nicest place to stay in the area. All in,... More 

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Mohamed H, Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to share your experience at the Southbridge Hotel and Conference Center. We appreciate all feedback and were especially happy to learn that you enjoyed our buffet breakfast and found our staff friendly. I hope the next time your travels bring you to the area, you will allow us to serve you again. More 

Shippensburg, Pennsylvania
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been traveling more than usual lately, and I have to say this is a hotel I'm glad we stayed in. We didn't have a choice in our destination because we were in town for a wedding, and this was the hotel the wedding had booked for the guests. Basically, they have good taste. This hotel was a great find... More 

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Mohamed H, Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you very much for your review of your visit to the Southbridge Hotel and Conference Center. We were pleased to read that you enjoyed your stay and found the rooms confortable and the staff friendly. I hope if your travels return you to the Southbridge area you will allow us to serve you again. Mohamed Hashesh More 

Utica, Michigan
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 30, 2015

We spent 2 nights here and it was just an average place but it was better than most places in the area so we were glad that we had reserved a place here. Rooms were average sized, but the place was clean. Didn't really get to check out many amenities.

Was this review helpful? Yes 1
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I'm glad to hear that you found our facility very clean and comfortable. I hope if your travels return you to the area you will allow us to serve you again, and hopefully experience more of the hotel's amenities.... More 

Arlington, Virginia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed here recently for a family visit to nearby Woodstock, CT about 10 miles down the road. The hotel is clearly the best in Southbridge and would be a good value for most any town. The room was clean, the bed was comfortable, the bathroom just fine, the climate controls quiet and responsive. Food in both the bar/lounge and... More 

Was this review helpful? Yes 1
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I appreciate all your kind comments concerning the staff which I will pass on to them at our next staff meeting. If your travels return you to the Southbridge area I hope you will allow us to serve you... More 

California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 19, 2015

We stayed here for a single night and our experience is mixed. The rooms were average size. The bed was comfortable. They charged us $35 for a roll away bed which is excessive! We have NEVER been charged that much! The wifi didn't work and they didn't seem to be concerned about it at the desk. They blamed the carrier.... More 

Was this review helpful? Yes 1
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center, we appreciate your feedback. I am happy to see that you enjoyed your visit to the fitness center and that you found the staff helpful and pleasant. I will speak with the food and beverage team and follow up... More 

Plymouth, Massachusetts
1 review
2 of 5 stars Reviewed May 19, 2015

pictures on website looked great for breakfast package showed a good looking omelet etc... I went to breakfast at 7 AM they were still setting up got coffee there was no cream out when she finally got it my coffee was cold I was expecting to be able to order a egg sandwich only choices were scrambled eggs that tasted... More 

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SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I am sorry to hear that your experience fell short of your expectations. I will follow up with the staff as our goal is to have all guests leave feeling satisfied with their visit. If your travels return you... More 

northport, n y
Level Contributor
43 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed May 16, 2015

I am presently here in order to shop the Brimfield Antique show. The only reason I chose this hotel is because its seemingly the best hotel in THIS area. To begin its in a refurbished optical factory which would be quite charming if the architect who made additions wasn't channeling George Jetson. He took what could be a unique hotel... More 

Was this review helpful? Yes 1
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I was sorry to read that you did not like the refurbishment to the optical factory and the direction the architects took of combining the old with the new. I hope if your travels return you to the Southbridge... More 

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