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Southbridge Hotel And Conference Center

Certificate of Excellence
GreenLeadersBronze level
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14 Mechanic Street, Southbridge, MA 01550
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1 room 1 guest
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Southbridge Hotel And Conference Center
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147 Reviews from our TripAdvisor Community

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Traveler rating
    93
    36
    12
    4
    2
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54
32
5
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (147)
  • Mar-May only
    (28)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (18)
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Mount Forest
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This property was excellent choice for our week long getaway. Accommodation was fantastic, facility was refreshing, restaurant was amazing. The location was a perfect setting in Historic South Bridge Mass. Many small shops for your browsing.

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I was happy to see that you found the property to be amazing and the location perfect for your week long getaway. I hope if your travels return you to the area you will allow us to serve you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Helpful staff, quiet dark rooms, and cleanest hotel I've ever stayed in! Skeptical to stay in a non-chain ... But turned out to be wonderful, including the history of the building (an old optic manufacturer that was privately owned, just like the hotel).

Was this review helpful? Yes 1
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I appreciate your comment concerning it being "the cleanest hotel ever" and have shared that with the housekeeping staff. I hope if your travels return you to the Southbridge area you will allow us to serve you again. Kim More 

Lynchburg, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The room was very spacious and clean. Check in and check out was very easy. The front desk staff were very kind and helpful. There were a few negative aspects. The bed seemed worn. The pillow top was not as comfortable as our bed at home, but we did not sleep poorly. The service for breakfast was slow. Our waitress... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I am pleased that overall you enjoyed your stay and found the front desk kind and helpful. I have forwarded the comments concerning your dining experience to the Food and Beverage Manager for follow up. I hope if your... More 

HALEDON
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

The hotel is located in a historic building and they have chosen to highlight some of the history instead of just gutting and modernizing the building. That being said, the room and all public areas were clean and lovely. The rooms were up to dat with plenty of plaves to charge devices and bathrooms rocked. The pool was awesome and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I am glad you were able to enjoy our wonderful pool area and appreciate the history of the building. I hope you are able to get a group of friends to return so you can check out the grounds... More 

Ashburn, Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights for a family reunion. Great place to stay with the kids -- wide open spaces to run (without feeling like you're ruining other guests' stay), indoor pool, good food at the bar. The room was plenty big -- even with a roll-away crib we had room for all our suitcases (and people). Besides, how can... More 

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I am happy to hear that you enjoyed your family reunion and that you found the hotel a comfortable and friendly place to host this important event. If your travels return you to the area I hope you will... More 

Bethel, Connecticut
2 reviews
4 of 5 stars Reviewed 1 week ago

Very Clean... Friendly Staff.. The only downfall is the Fitness Center/ Food/ Pool all open at 7am on Sundays. Can't wake up early and work out. Went to the pool after breakfast. Very clean and the heated water was great. Love that it was an old optical company/ factory. They carried that throughout the place. Would definitely go back.

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I was pleased to see that you found the hotel clean and the staff friendly. If your travels return you to the Southbridge area I hope you will allow us to serve you again. Kim Cameron More 

Centreville, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Several members of our family just spent the past weekend at this beautiful hotel for a family reunion. It was great in so many ways. Nate and Ricky at the front desk, Darlene at the fitness center, the wait staff in the restaurant and Jenn our coordinator went above and beyond to help us out with friendliness and helpful attitudes... More 

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. We were pleased to see that you felt it was a great experience. I have forwarded your comments to those mentioned as they are always happy when they helped a guest enjoy their visit. If your travels return you... More 

Wilton, Maine
1 review
5 of 5 stars Reviewed 2 weeks ago

Pillow menu? Bright white bedding? Rich architectural history? Beautifully landscaped grounds? Cranking coffee maker with optional Fiji water. Close proximity to Fins and Tails restaurant. I can't think of one down side to this super affordable establishment. I would recommend this hotel with its expansive parking lot to any Thompson Speedway participant.

Review collected in partnership with this hotel

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. We are pleased to hear that you enjoyed every aspect of your visit with us. If your travels return you to the area I hope you will allow us to serve you again. Kim Cameron More 

Dublin, Ireland
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed 2 weeks ago

There’s an interesting history to the original beautiful building out front and while it’s great that they salvaged it from demolition, the 90s has called and asked for its décor back. The hotel is spacious but strange in so many ways apart from just the décor. Our room was large and while on the surface it all looked clean enough... More 

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I apologize that we fell short in a few areas of your visit as we strive to make every guest's stay an enjoyable one. I have forwarded your comments to the departments involved and can assure you they will... More 

Cheshire, Connecticut
1 review
5 of 5 stars Reviewed 2 weeks ago

Great staff! Helpful & friendly. Ask for wifi code at check in. If you use the pool you should bring a bag for your wet bathing suits. The pool area & the hotel were very very clean. If you ask the staff, they will give you a handout with places to eat

Review collected in partnership with this hotel

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. We are pleased to hear that you found the staff helpful and friendly during your visit. If your travels return you to the Southbridge area I hope you will allow us to serve you again. Kim Cameron More 

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