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Southbridge Hotel And Conference Center

Certificate of Excellence
GreenLeadersBronze level
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14 Mechanic Street, Southbridge, MA 01550
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1 room 1 adult
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Southbridge Hotel And Conference Center
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184 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Great restaurant and accommodations! It made my business meeting less excruciating. This is by far the nicest and cleanest hotel in the area and I would choose to stay here every time I came to the area.

Helpful?
Thank Pcamp10552
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I was happy to hear that you found the property to be the nicest and cleanest hotel in the area. I hope if your travels return you to Central Mass.region you will allow us to serve you again. Kim... More 

Memphis, Tennessee
1 review
3 of 5 stars Reviewed 1 week ago

If you are looking for a nice, decent venue for an event of vacation this is it. Nothing is great, nothing was bad. The food was just adequate, amenities were nice. Overall a NICE experience. Just not a great one.

Review collected in partnership with this hotel

Helpful?
Thank nyshan2016
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I was happy to hear that overall you felt it was a nice experience. We would like the opportunity to serve you in the future where hopefully we can provide you with a great experience. Kim Cameron More 

Portland, Maine
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Traveling through New England frequently to visit kids in college I try to find different places to stay. My college age kids and I stayed at Southbridge Hotel and Conference Center during one of these trips. The lobby is large and appealing. The staff is friendly and welcoming whether its the wait staff, housekeeping or the desk representatives. The rooms... More 

Helpful?
Thank Coleen S
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I was glad to hear that you enjoyed your stay overall and found the staff to be friendly and outgoing. I have forwarded your comments concerning the food to the Executive Chef and I am sure he will look... More 

Boston, Massachusetts
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I arrived around 11 pm while traveling for work. The front desk staff were very nice and accommodating. The restaurant/lounge closes between 10:30 and 11pm depending on how busy it is on any given night. Friday evenings have the most people in the public areas and the food was excellent. Pool table and darts in the bar area, relaxing environment,... More 

Helpful?
Thank emt8611512016
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I am happy to hear that you found the staff excellent, hotel clean, and the environment relaxing. I hope if your travels return you to the area you will allow us to serve you again. Kim Cameron More 

Huntington
1 review
5 of 5 stars Reviewed 3 weeks ago

Our quick weekend get-away to Southbridge included a delightful overnight at their Southbridge Hotel and Conference Center. We met our grown son and his girlfriend, and enjoyed our afternoon spent playing pool, having a few drinks and playing darts at the hotel, more than the night we had scheduled the trip for! The atmosphere is warm and welcoming, and all... More 

Review collected in partnership with this hotel

Helpful?
Thank nursingnut1
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review in your recent stay at the Southbridge Hotel and Conference Center. I am pleased to hear that you found the atmosphere warm and welcoming and that the afternoon with your son was enjoyable spent. I hope if your travels return you to the area you will allow us to serve... More 

Plymouth, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

Room was huge! Clean! Warm! The staff was lovely.Very accommodating. Would definitely stay again. Loved how the original factory building was used with the modern architecture. A bit of history with up to date flair.

Review collected in partnership with this hotel

Helpful?
Thank 141rebeccalouise38
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. We were pleased to hear that you enjoyed the building's architecture and history and found the staff to be accommodating. I hope if your travels return you to the Southbridge area you will allow us to serve you again.... More 

New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I come to this area to visit family a couple of time a year. I usually stay in Auburn because they have better hotels...finding this place has changed things. I will stay here from now on. The pool and fitness center are great. I love that they left a lot of the old charm (marble floors, brass) from the previous... More 

Review collected in partnership with this hotel

Helpful?
Thank jlucas202dc
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I was very pleased to read that you enjoyed the pool and fitness center while you were here and that you appreciated the "old charm" that can still be seen throughout the hotel. I hope if your travels return... More 

Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel room was nice. I was a bit disgusted as there was hair in the bathroom. The bed was really uncomfortable. There was a choice of pillows which almost made up for the horrible bed. Staff were very friendly. Facilities were very good. The gym and pool were a bit crowded due to the locals who have memberships. All... More 

Helpful?
Thank Lisa M
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review concerning your recent stay at the Southbridge Hotel and Conference Center. I was am sorry to hear that we fell short of your expectations in a couple areas and have shared your comments with the departments involved. I hope if your travels return you to the area you will allow... More 

Salem, Massachusetts
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Didn't know this place existed, but attended a conference here and was thrilled to find the great quality and service with the accompanying excellent price. Big comfortable rooms, decent on site dining. Reasonably close to Sturbridge attractions and shopping. Great place to have a meeting!

Review collected in partnership with this hotel

Helpful?
Thank Ladygilbert
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to complete a survey on your recent visit to the Southbridge Hotel and Conference Center. I was very pleased to hear that you enjoyed your stay and found the rooms to be "big and comfortable" and a great place to have a meeting. If your travels return you to the area I hope you... More 

Ridley Park, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

Love this place. Beautiful grounds, nice facility. Bar with pool tables and fireplace, swimming pool with Jacuzzi, complete gym, full restaurant with good food. Nice lobby that I actually use. The staff Is genuinely nice; Even when they think no one is listening, they are very nice to one another and get along well - that says a lot. Clean... More 

Review collected in partnership with this hotel

Helpful?
Thank gerim2016
SHCCGM, General Manager at Southbridge Hotel And Conference Center, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. We are pleased to hear that you enjoyed your stay and found the staff genuinely nice. I hope if your travels return you to the Southbridge area you will allow us to serve you again. Kim Cameron More 

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