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Southbridge Hotel And Conference Cent

Certificate of Excellence
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14 Mechanic Street, Southbridge, MA 01550
Best prices for: 1 room 1 guest
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Southbridge Hotel And Conference Cent
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Southbridge Hotel And Conference Cent
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101 reviews from our community

Traveler rating
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cheshire, CT
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My girls were in a dance competition in Sturbridge and we wanted a well-reviewed place, bc the place where the comp was held was rundown. This was 12 min away from Sturbridge, It was spotlessly immaculate, huge and roomy, and quiet. We did not partake in the restaurant. Didn't have time. But my daughters and husband used the pool and... More 

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SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I was pleased to read that you found the hotel immaculate and will pass your comments on to our housekeeping staff. I'm glad you found the beds comfortable and enjoyed a relaxing night's sleep, I hope if your travels... More 

Westborough, Massachusetts
Contributor
12 reviews 12 reviews
137 helpful votes 137 helpful votes
2 of 5 stars Reviewed February 19, 2015

This is a lovely spot with a lot of potential and I thought it would be fun to get away with my 13 and 15 year old children. However: the exercise room & racquetball court are only for 16 y.o. and up; the basketball hoop was broken; and the pool is used frequently for classes and is closed to guests... More 

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I am very sorry that we fell short of your expectations, especially with your experience in the fitness center. I will speak with the Guest Service Manager to rectify the issues you mentioned so future guests do not experience... More 

Holbrook, New York
Top Contributor
52 reviews 52 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 19, 2015

First loved the building incorporating the old optical site. We arrived on a snowy cold day and while we did not appreciate how far the parking is i did like the front desk staff and how quickly we checked in. To my surprise the room was very very clean and spacious. Loved the bed so comfortable. Only complaint was tv... More 

Was this review helpful? Yes 1
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a reveiw concerning your recent stay at the Southbridge Hotel and Conference Center. I will pass on your kind comments to the housekeeping staff, as they really do try and ensure all guest rooms are spotless. If your travels return you to the Southbridge area I hope you will allow us to... More 

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 17, 2015

This is a beautiful use of a historical building. I was truly impressed by how nice this hotel was considering it was a broken down industrial site for many years. The incorporation of the optical themes throughout the hotel was quite clever. I ate at Shades for dinner and Visions for breakfast and both were delicious (try the lobster BLT... More 

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SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center and letting us know the problems you experienced. I am truly sorry to see that we fell short in a couple of areas that would have made the stay more enjoyable. I will follow up with the departments involved... More 

Ramstein-Miesenbach, Germany
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 7, 2015

Stayed here for a government work group and was very pleased with everything. The room was spacious and the staff were very helpful. Jason, in the dining room, was especially attentive during breakfasts and lunches, watching to make sure there was enough food for us since our group dismissed later than other groups at lunch and generally ensuring that we... More 

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a review on your recent stay here at the Southbridge Hotel and Conference Center. It was nice to hear that you found the rooms spacious and staff helpful. I will pass on your kind comments to Jason, who really does try to ensure every guest is well taken care of.If your travels... More 

Norwich, Connecticut
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 6, 2015

I stayed here with my family last fall and was very impressed with the accommodations. The rooms, although simply furnished, were large and comfortable and had the expected amenities. As other reviewers have mentioned, the hotel was once an optical factory and has been beautifully restored. Be sure to check out the original marble foyer and staircase. The hotel also... More 

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SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a review on your stay at the Southbridge Hotel and Conference Center. I was happy to see that you really enjoyed the many areas of the hotel, including the pool area and history of our building.The marble staircase is beautiful, and a great place to take a picture if you have the... More 

Senior Contributor
24 reviews 24 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 8, 2015

We stayed overnight here en route home from the holidays because of the location and the reduced rates (I'm guessing because they didn't have any scheduled conferences due to the time of year). Everything was clean and new-looking, and the room was quite large. The pool lap lane, while not regulation, was long enough to do some laps in, and... More 

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SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a reveiw on your recent stay at the Southbrige Hotel and Conference Center. We truly appreciate getting feedback from our guests as we strive to continually improve our service and amenities. We are happy to see that you were able to take advantage of our beautiful pool and gym area, and appreciate... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

Found this place when we went to Sturbridge Village! $89 room rate for a beautiful place. Very clean.proffessional staff. Lovely pool. Very large place but that was kind of neat too! Will come again. Great stop over from PA to Bew England trips.

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for writing a review on your recent stay at the Southbridge Hotel and Conference Center. We were happy to hear that you had such a pleasnat experience and found the staff professional and the hotel very clean. I hope you will allow us to serve you again if you find yourself visiting the area. Happy New Year. Kim More 

San Juan, Puerto Rico
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2015

We were vacationing at Massachusetts from December 25 to January 2 and stayed at SOUTHBRIDGE Hotel and Conference Center.We chose it because we have family living nearby who recommended it. Wow! We were amazed! It is centrally located at SOUTHBRIDGE, it used to be a factory and was remodeled to an hotel.Whoever did the transformation did an excellent job, they... More 

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a review concerning your recent stay at the Southbridge Hotel and Conference Center. We are happy to hear that you enjoyed your visit and would highly recommend the hotel to others travelling to the area. I will share your comments with the staff, as they are always pleased to know that a... More 

Paris, France
Top Contributor
128 reviews 128 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 12, 2014

Very large and impressive hôtel, former traditionnal brick factory building (American Optical) converted into seminar center and accomodation for military, then public. Impressive entrance hall, very well maintained, quiet and nice service. Excellent sport equipment : fitness room, large indoor swimming pool, basket-ball play-ground... Excellent for a few days business trip in the region.

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. We are pleased to read that you enjoyed your stay and found the rooms very comfortable, clean, and well maintained. I hope if your travels return you to the Southbridge area you will allow us to serve you again.... More 

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