We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Southbridge Hotel And Conference Cent

3.0 of 5 14 Mechanic Street, Southbridge, MA 01550
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Certificate of Excellence 2014
Southbridge Hotel And Conference Cent
Professional photos View all
Browse nearby
Southbridge Hotel And Conference Cent
Write a Review

92 reviews from our community

Traveler rating
    58
    23
    9
    0
    2
See reviews for
29
16
3
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (15)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (10)
All months
Paris, France
Top Contributor
105 reviews 105 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very large and impressive hôtel, former traditionnal brick factory building (American Optical) converted into seminar center and accomodation for military, then public. Impressive entrance hall, very well maintained, quiet and nice service. Excellent sport equipment : fitness room, large indoor swimming pool, basket-ball play-ground... Excellent for a few days business trip in the region.

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. We are pleased to read that you enjoyed your stay and found the rooms very comfortable, clean, and well maintained. I hope if your travels return you to the Southbridge area you will allow us to serve you again.... More 

Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

On first impression this hotel is fantastic. The building is gorgeous and huge. The lobby is well-appointed. Front desk staff was polite and friendly. My big disappointment was the room... Our it's a standard hotel room - relatively clean and spacious but with no character. The furniture in our room was worn and pretty standard in any national chain hotel... More 

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. We are pleased to hear that you enjoyed the beautiful grounds and the wonderful lobby we have. We are presently in the process of a new Guest Directory and should have them in all guest rooms in January. I... More 

CT
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

For Thanksgiving, I planned a trip to Old Sturbridge Village for my family. This hotel is very close, about 10 minutes away. Our room was very nice, but the people truly made this hotel excellent for us, particularly the head of housekeeping, who mailed my son's forgotten blanket to our home and the swim teacher, who gave us free pointers... More 

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a review on your recent stay at the Southbridge Hotel and Conference Center. I was very pleased to hear that you enjoyed your holiday stay and particularly happy that you felt the staff made the difference in your visit. I will pass on your comments to the employees as they do strive... More 

Ridgewood, New Jersey
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Instead of staying home and cooking, this year my husband and daughter and son in law and I decided to go away. Our intent was to visit Sturbridge Village but when a hotel we had stayed at previously had terrible reviews, we booked into this one in Southbridge. The hotel was once a factory which made eyeglasses and it was... More 

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a reveiw on your recent stay at the Southbridge Hotel and Conference Center. We are very happy to hear that after your first trip here you not only would return, you would also recommend the hotel to other travelers. Please allow us the opportunity to serve you again if your travels bring... More 

Stowmarket, United Kingdom
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 2, 2014

After a trip around New England and staying in 15 hotels/motels this was our least favourite. No complaints about the accommodation. Room was generous size, clean and bathroom good. It was the staff. Reception staff made us feel we were just a bit of a nuisance if we asked anything. Wanted some extra milk to make a coffee in our... More 

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a reveiw on your recent stay at the Southbridge Hotel and Conference Center. I am very sorry to hear that we fell short of your expectations, especially as it relates to service. I have met with the Director of Guest Services and we will address this in our upcoming training with the... More 

Port Jefferson, New York
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 30, 2014

I stayed here with my family when we went up to watch races at Thompson Speedway. The hotel was no more than 20 minutes from the track! The hotel itself is huge, the rooms were very spacious and the beds comfortable. The breakfast buffet was alright too. They were running low on food right before the buffet closed, and was... More 

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a reveiw on your recent stay at the Southbridge Hotel and Conference Center. I am glad to hear that you found the hotel convenient to Thompson Speedway, as you mentioned less that 20 minutes away. We hope when your travels return you to watch future races you will allow us to serve... More 

Springfield, MA
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 30, 2014

I recently stayed at the Southbridge Hotel & Conference Center and am glad to say that literally everything here was fantastic. The staff was extremely courteous during a four day stay, the room was very clean and quiet, the entire facility was furnished in a comfortable and gracious style and the food was outstanding - every meal in both the... More 

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for your recent review on your visit here to the Southbridge Hotel and Conference Center. I am very happy to hear that everything during your stay was "fantastic", as we strive to ensure all guests leave satisfied. If your travels return you to the Southbridge area I hope you will allow us to serve you again. Kim Cameron More 

Danbury, Connecticut
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 30, 2014

The place is gorgeous! The foyer is grand. The lobby huge! It makes you believe that it is impossible to be getting this for the reasonable price. 2 very bad things. The handicapped parking is very far away. All the side doors, are emergency only. It took me a lot of time and effort to get to my room. The... More 

Was this review helpful? Yes 1
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a reveiw on your recent stay at the Southbridge Hotel and Conference Center. I am glad to hear that you found the hotel grand and very reasonable priced for the accomodations. I am sorry that the handicapped parking you found to be a distance from the entrance and that our rooms were... More 

Albany, New York
Top Contributor
127 reviews 127 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed October 20, 2014

First of all, the place is a former factory but it has been gorgeously re-purposed. It is absolutely HUGE. It reminds me of those gigantic resorts in the Catskills (New York) but much more modern. I am sure this place is outstanding for conferences. As a hotel to stay at for one night, we found it to be only OK.... More 

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for your feedback concerning your recent stay at the Southbridge Hotel and Conference Center. I am sorry to hear that we fell short in a couple of areas that would have made your stay with us more enjoyable. I do value your suggestions; we are in the process of putting together a new directory that will address the... More 

Cardiff, United Kingdom
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed October 18, 2014

Picked this Hotel in transit from Boston to Niagara Falls for an overnight stop, I must say it was outstanding 5 star quality. Reception was very polite and accommodating, The rooms really nice and large in proportion and well appointed. The restaurant was closed in the evening but dinning was available at the bar area and was of good quality... More 

Was this review helpful? Yes 1
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a reveiw concerning your recent stay at the Southbridge Hotel and Conference Center. We truly appreciate your kind comments about the staff and hotel as we strive to make every guest's stay an enjoyable one. We also appreciate that you feel comfortable recommending our facility to others. If future travels find you... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Southbridge Hotel And Conference Cent? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Southbridge Hotel And Conference Cent

Address: 14 Mechanic Street, Southbridge, MA 01550
Phone Number:
Location: United States > Massachusetts > Southbridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Southbridge Hotel And Conference Cent 3*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline and Odigeo so you can book your Southbridge Hotel And Conference Cent reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (3)
Viewed
Room/suite (6)
Viewed
View from room (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (7)
Viewed
Dining (9)
Viewed
Pool/beach area (2)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay