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All 1 Southbridge hotels

Southbridge Hotel And Conference Cent

14 Mechanic Street, Southbridge, MA 01550
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91%
Ranked #1 of 1 hotels in Southbridge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Angela H Monroe, NJ
  • Overview
  • Reviews (70)
  • Photos (52)
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70 people have reviewed this hotel

Traveler rating
    46
    18
    4
    0
    2
See reviews for
21
12
3
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Monroe, NJ
Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is only 6 miles from Sturbridge and we were delighted with its location, rooms and friendly and helpful staff. They provided us with names of places for lunch and dinner as well as a list of things to do in the area. The rooms are large and nicely appointed and the hotel was quiet, although booked. The best... More

Was this review helpful? Yes 1
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to review your recent stay at the Southbridge Hotel and Conference Center. I truly appreciate your kind comments concerning the staff members and amenities offered here at the hotel. I'm glad you had the opportunity to visit our fitness center and pool area. Guests are very happy to have a full fitness center experience... More

Kalamazoo, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here for three nights while visiting and touring the area. As a frequent traveller, I feel that my review is based on a variety of experiences, both good and bad. Among my hotel stays, the Southbridge Hotel is the second best I have ever experienced (the first was a five-star in Italy). The building is a large, thoroughly... More

Was this review helpful? Yes 1
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a reveiw on your recent stay at the Southbridge Hotel and Conference Center. I will share your kind comments with the staff as they are always pleased to hear when a guest was satisfied with their stay. While we usually strive to be at the top of the list I think falling... More

West Brookfield MA
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I recently had my wedding at the hotel and it was outstanding! The service, rooms, ballroom, & food were all excellent! I would highly recommend people to look here for their wedding or just to stay the night!

Was this review helpful? Yes
Mohamed H, Director of Operations at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking time to write a review on your recent stay here at the Southbridge Hotel and Conference Center. I truly appreciate your kind comments about the staff. Congratulations on getting married! We know that putting together a wedding can be hectic and sometimes stressful process. Our Event Specialists are always here to help. Thank you for choosing... More

Long Island, New York
Contributor
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As soon as we pulled up to the hotel, we were taken aback by its majesty considering the history and all the great things that have happened inside. This hotel is a building from the former American Optical plant, the oldest eyewear manufacturer/company in the United States. Coming from a career in the optical industry, my husband and I figured... More

Was this review helpful? Yes
Mohamed H, Director of Operations at Southbridge Hotel And Conference Cent, responded to this review

Thank you for your review concerning your recent stay at the Southbridge Hotel and Conference Center. It was wonderful that you knew, and appreciated, the history of the old American Optical or as you noted "AO" company. It was the largest eye glass manufacturer in the world for many years and we often have visitors come back that were employed... More

North Oxford, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My Girlfriend and I cannot express to you and your FANTASTICK, WONDERFUL STAFF for the absolutely fabulous treatment we recieved friday night. everyone was so friendly and courteous. we felt like royalty. this bar none was the finest example of customer service I have ever seen anywhere. I believe your staff to be Number 1 in customer satisfaction. and we... More

Was this review helpful? Yes 2
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you very much for your recent review, it really made my day to see how satisfied you were with your recent stay here at the Southbridge Hotel. I will share your comments with the staff who try and make every guest feel welcome and special, they will be glad to know that you left feeling like "royalty". We look... More

Philadelphia
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really enjoy my stay here. The staff was very helpful and professional. The rooms are very spacious and comfortable. I even like the view from my window. The fitness center is second to none. There was full lineup a cardio and fitness machines as well as free weights. Breakfast, Lunch and Dinner were very good with a variety of... More

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking time to write a reveiw on your recent stay here at the Southbridge Hotel and Conference Center. I truly appreciate your kind comments about the staff and will pass them on at our staff meeting next week. I'm glad you had the opportunity to use our fitness center, which I agree is "second to none". Next... More

Connecticut
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

Who knew that the American Optical corporate headquarters building has been turned into such a beautiful, spacious and comfortable hotel? We booked a block of rooms there for a wedding offsite and it was a great choice - only half an hour from Tyrone Farm, right off I-84, swimming pool for the kids, pool tables in the lounge, and a... More

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for your feedback on your recent trip to the Southbridge Hotel and Conference Center, I appreciate your comments and look forward to passing them on to the staff as we strive to ensure that we meet, or exceed, all guests expectations. I hope if your travels return you to the area you will allow us to serve you... More

Baton Rouge, Louisiana
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 31, 2014

The Southbridge Hotel and Conference center is a state of the art facility that the DOD built on the grounds of the famous American Optical plant. My father worked at the "AO" as it was called for 40 years, so staying there w my children bore a special honor for us. The property ( which then Sen Ted Kennedy fought... More

Was this review helpful? Yes 2
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for your review concerning your recent stay at the Southbridge Hotel and Conference Center. It was wonderful that you knew, and appreciated, the history of the old American Optical or as you noted "AO" company. It was the largest eye glass manufacturer in the world for many years and we often have visitors come back that were employed... More

Costa Rica
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 28, 2014

We were invited to a wedding about 20 min. from the hotel. The hotel was very nice, big rooms, great customer service. The rates did not include breakfast so we were looking for a place to take breakfast but allof the sudden we were aware that there was a breakfast room where you can pay for it. We ate dinner... More

Was this review helpful? Yes 1
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for your recent Trip Advisor review concerning your stay at the Southbridge Hotel and Conference Center. I am pleased to hear that you found our hotel rooms large and comfortable and the staff helpful. We always appreciate hearing from our guests that they received "great customer service" as it is one of our core values. I hope if... More

Minnesota
Top Contributor
77 reviews 77 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 26, 2014

we stayed there for a wedding, the staff at the hotel was really accommodating and went out of the way to help us. the rooms were comfortable, it will help if they have a safe deposit box. The gyn and the swimming pool were also a great addition. RSTMN 8/10

Was this review helpful? Yes
SHCCGM, General Manager at Southbridge Hotel And Conference Cent, responded to this review

Thank you for taking the time to write a review of your recent stay at our property. I will pass on your kind comments to the staff as they do try and ensure every guest leaves the property with a positve experience. I'm glad you had the opportunity to enjoy the gym and pool area, we receive many reviews from... More

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Additional Information about Southbridge Hotel And Conference Cent

Address: 14 Mechanic Street, Southbridge, MA 01550
Phone Number:
Location: United States > Massachusetts > Southbridge
Price Range (Based on Average Rates): $
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Nestled along the scenic Quinebaug River, The Southbridge Hotel and Conference Center is an elegantly restored historic property. The Southbridge Hotel combines evocative architecture with new millennium technology to create an incomparable destination for productive meetings or some well-deserved leisure.Our guests enjoy these amenities:203 well-appointed executive guest rooms, including 4 suites Rooms include wireless high speed internet access, refrigerator, coffee maker, hairdryers, iron/ironing board, cable Tv and Bath and Body Works amenities. Extensive range of recreational facilities, including Southbridge Hotel and Conference Center's own Focus Fitness Center, equipped with a heated indoor pool, Jacuzzi, sauna, racquet ball courts, game room and jogging trails Shades Lounge offers beverages and casual fare; private dining available Convenient location; less than one hour drive to Boston or Hartford Near shopping, sightseeing and antiquing in Old Sturbridge Village ... more   less 
Number of rooms
203

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