This place is spotless in every way. Couldn't find a chip out of the paint or a scratch in anything - rooms or common areas. The funky thing is no normal restaurant to use. No breakfast or lunch. The restaurant only caters to large groups. Dinner is now served in the bar/lounge by the bar tender. You eat in the... more

We lost our power in a major ice storm in December. With temps in the teens we could not stay home so we began looking. There were no hotels in Worcester and we were referred to this facility. It is a Dept. of Defense conference facility that is available to the public as long as the DOD has not reserved... more

This hotel was renovated by the government as was the old American Optical buidling. They did a wonderful job. Excellent, modern, colorful, furnishings, historic pictures, comfy lounges on all floors and throughout the hotel, great staff. Workout facilities are top notch, huge pool, pool tables and darts in lounge, bar, conference rooms etc. There are grab and go breakfast options(... more

The Southbridge Hotel and Conference Center is conveniently located just off Rte 131 rotary and across the street from Southbridge police department. The hotel is a refurbished mill, the former American Optical Factory, but is very warm and cozy. The hotel is a conference center; therefore they seem to cater to the business customer. The hotel is very quite. I... more

This hotel is physically very nice -- one of the best workout facilities I've ever seen in a hotel, nice lounge, and the rooms are in excellent condition. The only thing that soured our visit was the customer service. The employees at the front desk and the workout area were curt and spoke with a condescending tone of voice. We... more

I stayed at the Southbridge Hotel and Conference Center recently and ate at the Visions restaurant and found the experience to be absolutely terrific! The room was beautifully decorated and I felt truly at home in every regard....only my home is not nearly as nice! The restaurant has a great brunch on Sundays and the dinner meal we had on... more