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All 21 South Yarmouth hotels

Riviera Beach Resort - Bass River

3.0 of 5 Resort   |   327 South Shore Drive, South Yarmouth, MA 02664
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Riviera Beach Resort - Bass River
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Ranked #11 of 21 hotels in South Yarmouth
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Jenna F Warwick, Rhode Island
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160 people have reviewed this hotel

Traveler rating
    53
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    34
    16
    4
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94
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Danish first
  • English first
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English first
Warwick, Rhode Island
2 reviews
5 of 5 stars Reviewed 1 week ago

Spent a nice warm spring weekend there with some friends. Had a great time, the rooms were clean (which is what I really care about) and the service was great as well. Its very nice and relaxing there. I read some reviews that the bathrooms were dirty and the furniture was old but I thought the furniture looked up to... More

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Stoneham, Massachusetts
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 21, 2013

We booked a week before and was surprised that they still had rooms available on a weekend in August right on the beach. When we arived I soon found out why. Rooms service was poor, got put in one of the worst rooms on the property. The motel is an old property with old rooms and furniture in dire need... More

Was this review helpful? Yes 2
John V, General Manager at Riviera Beach Resort - Bass River, responded to this review

In response to your latest review we are extremely dissappointed in the fact that your stay was not a memorable one. If you look through the numerous reviews recieved very few have had similiar experiences. Our policy is to do everything in our power to make sure all guests are extremely satisfied with the accommodations, the property and all of... More

Sharon, Massachusetts
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed November 11, 2013

We've been staying here at least one or two weekends each summer since my daughter was 1. She is 8 now and still loves it. The kids love the pool, and the zero entry is great if you have toddlers. The location can't be beat. They have a really beautiful stretch of well maintained sandy beach, and being on Nantucket... More

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John V, General Manager at Riviera Beach Resort - Bass River, responded to this review

Thank you so very much for visiting the Riviera Beach and taking time to send in your review of our property! The team takes great pride in all we have to offer and we certainly hope we see you and your family back in 2014! More

Stirling, United Kingdom
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed November 10, 2013

This is a good option on the Cape. Its a beautiful part of the world, quiet and residential. Lovely beach as you would expect. The gardens/ grounds and pool were immaculate and there is always a team of staff attentively keeping the place in tip top condition. It's a very nice 2 storey hotel that looks just how a cape... More

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John V, General Manager at Riviera Beach Resort - Bass River, responded to this review

Thank you very much for your recent stay and thoughful review of our ocean front resort. The staff and management team take great pride in the service and memories we create for all of our guests. Thank you and we hope to see you back next season beginning in late May of 2014! More

Exeter RI
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 22, 2013

Wonderful getaway for us - thank you! From the phone reservation advice (thank you, Lisa) to check out, every bit of our mini vacation was great. The location, room, grounds,- excellent! Alexandra at the font desk was exceptional! The breakfast was a pleasant bonus too! We were graciously upgraded to an oceanfront room - What a view!! But even the... More

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John V, General Manager at Riviera Beach Resort - Bass River, responded to this review

We are all very happy to hear you had a wondeful experience here at The Riviera Beach Resort. The entire team works very hard to make sure our guest's enjoy every thing we offer. We hope to see you back at one of our seven Red Jacket Resorts here on the Cape and in New Hampshire in the white mountains.Thank... More

West Suffield, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 12, 2013

My family stayed here the weekend after Labor Day. I really didn't have any expectations, I just wanted someplace clean. I was pleasantly surprised that it was not only clean, but had everything we needed to make our weekend great. It is right on the beach, has an outdoor pool, an indoor pool and a hot tub. Our kids (ages... More

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John V, General Manager at Riviera Beach Resort - Bass River, responded to this review

Thank you for your recent stay and taking time to share your experience on trip advisor. We apologize for the communcation error regarding the special offering and we are happy to hear that we realized it and corrected your final bill! Please come back again as will reopen in May of 2014 for the season! More

Floral Park, New York
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 11, 2013

This is our third year staying at one of the Red Jacket Resorts. We previously stayed at the Red Jacket Beach Resort down the road, but they were booked this year. The beach was very convenient; they had people who would set up umbrellas and chairs for you for free. The water was very cold and filled with seaweed, but... More

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John V, General Manager at Riviera Beach Resort - Bass River, responded to this review

Thank you for your recent stay and for taking time to review your experience with us. I will attempt to clarify some points you found to be our fault. The outdoor and indoor pools are kept at or very close to 80 degreees from the opening date in May until we close on Columbus Day weekend. The outside air temp... More

London
Top Contributor
54 reviews 54 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 5, 2013

We had a couple of nights at the Riviera Beach Resort which is part of the Red Jacket group. They have a sister hotel next door and guests can use both facilities, although we didn't take advantage of this. Our view was similar to many other reviewers - a great location with a lovely beach and outdoor facilities, and a... More

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John V, General Manager at Riviera Beach Resort - Bass River, responded to this review

Thank you for your recent stay. We certainly listen to our guest reviews and use the information learned from your feedback. We hope to see you back next season for another fun filled family getaway at our private beach on Nantucket Sound! More

Providence, RI
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 4, 2013

Room - About what I expected since I read reviews first, older, a little musty, bathroom was very small and dark. Location - Excellent, great beach, close to alot of stuff including Hyannis Pools - Outside pool is great for kids, inside pool was really cold Kids Activities - They really exceeded my expectations, the weather wasn't great so the... More

Was this review helpful? Yes 1
John V, General Manager at Riviera Beach Resort - Bass River, responded to this review

Thank you for staying with us over the past Labor Day weekend. We only wish the weather had been more cooperative. Our staff strives to provide a very memorable stay with great food and beverage and pools and a private white sandy beach! Our season goes til mid October and the water is still warm without the crowds. Come back... More

Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 1, 2013

We stayed here Labor Day weekend. Reserved a Pool side Ocean view. The room was an average room, with a nice balcony. It was pretty clean, but we had several maintenance issues. The big one was, we couldn't close the bathroom door. Now I don't mean the knob wasn't working. Kind of broken. I mean the building either settled or... More

Was this review helpful? Yes 4
John V, General Manager at Riviera Beach Resort - Bass River, responded to this review

Thank you for your recent stay and your review. We apolgize for not being aware of a local lighthouse that you wanted to visit. Our entire staff typically is well informed of any and all local attractions. The bathroom door has also been addressed and we thank you for mentioning it. Hope to see you return to one of our... More

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Additional Information about Riviera Beach Resort - Bass River

Also Known As:
Riviera Beach Resort - Bass River Hotel South Yarmouth
Riviera Beach Resort - Bass River Hotel
Riviera Beach Hotel
Riviera Beach Motel
Riviera Beach Resort Cape Cod
Riviera Beach Resort - Bass River Cape Cod/South Yarmouth, MA
Address: 327 South Shore Drive, South Yarmouth, MA 02664
Location: United States > Massachusetts > Cape Cod > South Yarmouth
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in South Yarmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Riviera Beach Resort - Bass River 3*
Official Description (provided by the hotel):
An Oceanfront Favorite amoung Cape Cod resorts. The Riviera Beach Resort offers the perfect setting for memorable family vacations and romantic getaways for two. Our resort boasts 125 charming guest rooms including newly renovated Poolside and Ocean View locations. Relax and enjoy our beautiful private ocean beach, heated indoor and outdoor pools, whirlpool, restaurant, lounge, seasonal water sports, Kids' Klub, Spa at Red Jacket Beach Resort, Blue Rock Golf Course, and summertime family activities. Our heated interactive, zero entry outdoor pool is designed for families with young and small children. Pet Friendly. ... more   less 
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