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Red Jacket Beach Resort & Spa


Red Jacket Beach Resort & Spa
Hotel class 3 of 5
1 South Shore Drive, South Yarmouth, MA 02664
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Traveler Reviews

65% Recommend
3.5 of 5 stars 57 reviews
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By trip type
All (57)
Solo travel (0)
[ Date ] [ Rating ]
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3 of 5 stars
BELGIRL 4 contributions
Maine
Jan 11, 2009 | Trip type: Family

Our family stayed here for 5 nights in mid August. Overall, we had a great time and loved the hotel. But, the "resort" is in dire need of a few improvements to make it a true resort and to keep up with the times. We have been in the hospitality industry for over 25 years and offer the following observations:... more

Management response from
nbryson, man

Thank you for taking your time in getting back to us. You made some valid comments, many of them positive and so we look forward to seeing you and your family back at the Red Jacket Beach.

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4 of 5 stars
LoveCape 1 contribution
New York
Nov 11, 2008 | Trip type: Couples

My husband and I absolutely love your resort...we have actually booked the same room for the past three years...we love the view from the room and the proximity to the gorgeous beach..your location makes it so easy for us to travel around the Cape which we love to do, exploring new shops and restaurants..your staff has always been very accomodating... more

Management response from
RedJacket021, Manager

Thank you for your kind remarks about our facility and about our staff. We are always in a state of upgrading and updating our resorts so we hope your next year's stay is better then ever. We would liketo remind all of our guests that whenever you have a problem - however minor - you bring it to the attention...

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4 of 5 stars
Bellefior 12 contributions
Boston, MA
Oct 19, 2008 | Trip type: Couples

We went here for a weekend get away off season and totally loved it. As other reviewers have noted, the decor of the room was a bit dated and could be upgraded in that regard-- there was refrigerator in room which was very nice to have, but it lacked a coffeemaker which we a bit found odd (the free coffee... more

Management response from
RedJacket021, Manager

We agree! The Red Jacket Beach Resort and Spa is a wondreful location in the off season. It is also very popular and still very busy - although at a less hectic pace. We'll welcome you back for you next stay. Also - try us "In Season" when all of our water activities are in full swing. WOW!

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1 of 5 stars
boogaloo1818 1 contribution
peabody
Oct 18, 2008 | Trip type: Couples

our sheets were stained the management was rude and told us they would refund us but neglected to tell us it takes 7-10 days, when we called to get new sheets they seemed annoyed and didnt offer to help take the stained ones with them, we checked out at 9pm on our anniversary to find a new place to stay... more

Management response from
RedJacket021, manager

This posting is not a fair representation of the facts and many conversations that took place with resort management and staff. Anniversaries are special occasions and wanting to recognize their special day the resort offered alternate accommodations and courtesies. At times utilizing a debit card comes with it's own limitations and frustrations. We take pride in hiring and training the...

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3 of 5 stars
Salsadancer146 3 contributions
Salsadancer146
Sep 22, 2008

Overall the location of this hotel was fantastic, it literally sits at the very edge of the beach, with a gorgeous view of the ocean. While booking this hotel I specifically requested two queen beds, and following up with them directly to confirm shortly before my arrival. When I arrived, I received a lovely room at the end of a... more

Management response from
RedJacket021, Manager

I am glad your over all view of the resort was good. We are always refurbishing and/or renovating something in our resort and will look into your concerns. Thank you for taking the time to express your thoughts.

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3 of 5 stars
usplus2kids 1 contribution
Virginia
Sep 2, 2008 | Trip type: Family

We stayed at this resort due to it's proximity to the beach. I found it difficult to find a non-smoking room, on the beach, not too far into the cape. We accepted the price since it was a "resort" and sounded both great for kids and parents. The pools, breakfast buffet, patio dining, and ocean were great. The playground on... more

Management response from
RedJacket021, manager

Red Jacket Beach Resort & Spa is located in the town of South Yarmouth, the Mid-Cape area of Cape Cod on a private ocean beach. Guest rooms, as well as the indoor amenities including restaurant, lounge and indoor pool are non-smoking. We take pride in our staff, facilities and the knowledge that many families have enjoyed their vacation with us...

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5 of 5 stars
karenandjeff 11 contributions
Newton, MA
Sep 1, 2008 | Trip type: Family

We just returned from a great overnight with our 2 children. There's so much to do at the Red Jacket. We were on the beach, swimming, fishing, indoor pool, etc. The staff really cares about making your time great. We enjoyed the bbq Saturday night, and then took the kids to a free magic show. We will definitely go back... more

Management response from
RedJacket021, Manager

Each year we explore new activities for our guests and this year was no exception. We had Pirate Adventures, Wii Tournaments, Yo-Yo Lessons, Crab Races and of course the events you mentioned. We're so happy you enjoyed yourselves and passed the good words on to future guests looking for a great family destination. Thank You!

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4 of 5 stars
Anniebell61 7 contributions
Mass USA
Aug 30, 2008 | Trip type: Family

We have just returned from 5 nights\6 days at the Red Jacket Beach Resort. We had two rooms. 109/111 which do connect. These are river side rooms. The room size is large and the beds we found to be very comfortable. There is a frig. and iron/ironing board in each room. No coffee maker but there is free coffee in... more

Management response from
RedJacket021, manager

We appreciate and thank you for all of your comments. We also thank you for your overall comments about our Cape restaurants.

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5 of 5 stars
LauraBoston 1 contribution
Boston
Aug 19, 2008 | Trip type: Family

Had a wonderful vacation. My kids really enjoyed the ocean and the indoor pool. Also, the buffett with the entertainment on Monday and Wednesday was so much fun. The food was very good and the band was so good with the kids. My kids will never forget playing drums with the band. I read a review saying the band was... more

Management response from
RedJacket021, Manager

Thank you for your kind words and understanding. We hope to see you and the kids next summer too.

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2 of 5 stars
unknown53 4 contributions
MA, USA
Aug 10, 2008 | Trip type: Family
1/1 found this review helpful

The location right on the beach is good and the ocean is calm so it is easy for the kids to swim. I expected a higher standard for the hotel and found it to be of lower standard than a Holiday Inn. We paid $320/night for a river view room. The common areas and hallways smelled and the resort is... more

Management response from
RedJacket021, manager

Thank you for taking the time and letting us know what you enjoyed at the Red Jacket Beach Resort & Spa and also what you encountered during your recent stay. We pride ourselves in our location, amenities, guest rooms and especially in our staff. Our goal is to hire and train the best in the hospitality industry. The Guest Service...

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Red Jacket Beach Resort & Spa Address

1 South Shore Drive, South Yarmouth, MA 02664